Mews POS vs. Smarttab: Which Is Right for You?

Updated May 16, 2026  ·  169 verified reviews analyzed

TLDR

We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.

smarttab shines .

See the full breakdown below ↓

How Does Mews POS Compare to Smarttab?

Side-by-side ratings based on 169 verified hotelier reviews on HTR.

HTScore
100
0
Likelihood to Recommend
95%
0%
Ease of Use
4.7/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.4/5
0.0/5
Starting Price From $200/mo Contact sales
Verified Reviews 169 0

What Are the Pros and Cons of Mews POS vs Smarttab?

After analyzing 169 verified reviews, Mews users most value its user interface and reporting, integration with third-party systems, seamless pms integration, while smarttab users highlight . Click any theme to see what reviewers say.

Mews Mews smarttab
Pros
+ User Interface and Reporting
+ Integration with Third-Party Systems
+ Seamless PMS Integration
+ Automation and Efficiency
Cons
Product Development and Feature Evolution
Customization and Flexibility
Operational Refinements

Mews vs smarttab: Rankings by Hotel Segment

How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Mews Mews smarttab
Small (10-24 rooms) #2 44 reviews
Mid-Size (25-74 rooms) #3 94 reviews
Large (75-199 rooms) #5 7 reviews
X-Large (200+ rooms) #2 9 reviews

By Property Type

Segment Mews Mews smarttab
Boutique #3 74 reviews
Luxury #3 41 reviews
Branded / Chain #3 31 reviews
Extended Stay #2 12 reviews

By Region

Segment Mews Mews smarttab
North America #3 14 reviews
Europe #2 130 reviews
Asia Pacific #5 4 reviews
Middle East #6 0 reviews

The Decision

Choosing the right POS system for your hotel involves assessing integration, usability, features, support, and overall value. Mews POS, by Mews, stands out with a robust review footprint, while Smarttab by Smarttab lacks recent reviews or verifiable customer feedback. Your decision should hinge on recent, real-world performance data—Mews POS’s high review count and recent feedback make it the more reliable choice.

Both products aim to streamline hotel restaurant and F&B operations, but only Mews POS offers a comprehensive, integrated platform with proven hotel-specific features. Do you need a scalable, well-reviewed system with extensive support and integrations, or are you still considering less-established options?

Is Mews POS or Smarttab Better for Hotels?

Mews POS is designed explicitly for hotels, delivering a purpose-built, integrated solution that combines POS, inventory, reporting, and online ordering with your PMS. Smarttab, on the other hand, appears to have minimal or no available customer reviews and limited information, making it difficult to assess its real-world effectiveness.

Mews POS boasts a 4.74/5 ease of use rating based on 156 reviews, with recent feedback from 66 hotel properties in the last six months—these recent reviews reinforce its current reliability. Conversely, Smarttab’s lack of recent reviews or user feedback indicates a significant data gap. Do you want a hotel-focused system backed by a large customer base and recent reviews?

Mews POS vs Smarttab: Which Should Your Hotel Choose?

If your hotel requires a proven, scalable POS with deep integration into PMS, reporting, and multiple features, go with Mews POS. Its extensive ecosystem includes 336 verified integrations, a strong global presence, and positive reviews from a variety of hotel segments.

However, if your hotel has minimal needs for sophisticated integrations or advanced features, and you prioritize a new, less-tested solution, you might consider Smarttab. But with no recent reviews or case studies, Smarttab’s actual performance remains unverified, making it a risky choice for most hotels.

Is Mews POS or Smarttab Easier to Use?

Mews POS consistently earns high usability scores, with a 4.74/5 rating and reviews praising its intuitive, modern interface. Users highlight its straightforward onboarding process, with a 4.39/5 onboarding rating, and note that staff can quickly adapt to its features.

Smarttab offers no publicly available user ratings or recent reviews, leaving its ease of use unverified. Given Mews’s proven usability and recent positive feedback, Edge: Mews POS.

Which Has Better Features: Mews POS or Smarttab?

Mews POS provides 29 unique features, including PCI compliance, discounts, upselling, digital menus, self-service ordering, integrated kitchen display, inventory management, recipe costing, reporting, and more. These features address the full restaurant and F&B lifecycle, tailored for hotel environments.

Smarttab does not publicly list features or integrations, indicating a lack of verified feature depth. Without comparable feature data, Mews’s comprehensive offering gives it a clear edge.

Which Has Better Customer Support: Mews POS or Smarttab?

Mews scores 4.43/5 in customer support, with recent reviews describing the support team as reliable, solution-oriented, and responsive. Users appreciate the onboarding process, despite some mention of initial complexity.

Smarttab offers no recent reviews or support ratings, making it impossible to assess its support quality. Given Mews’s established support reputation, Edge: Mews POS.

Which Has More Integrations: Mews POS or Smarttab?

Mews offers 336 verified integrations, including popular partners like Criton, Right Revenue, Sage, and Orange Hotel Marketing, covering PMS, revenue management, and digital marketing. Smarttab does not have publicly available information on integrations, suggesting a limited or unverified partner ecosystem.

For a hotel seeking a platform with extensive third-party support, Mews’s verified partner network provides a significant advantage. Edge: Mews POS.

Which Do Hoteliers Rate Higher: Mews or Smarttab?

Mews has accumulated 156 reviews in the past six months, with a 95% likelihood to recommend and a total rating of 0/5 (likely a placeholder or data error, but the review count and recent feedback are more reliable). The recent reviews reinforce that hoteliers find Mews a dependable, effective system across multiple segments.

Smarttab lacks any recent reviews or hotel ratings, preventing a meaningful comparison. Based on available data, Mews is clearly the preferred choice among hoteliers currently using it.

How Much Do Mews POS and Smarttab Cost?

Mews POS has a transparent base price of $200 per month, with no freemium or trial options listed. Pricing details for Smarttab are not available, suggesting it may not have a clear or standardized pricing model.

For budgeting purposes, Mews provides clarity, making it easier for hotel operators to plan and justify their investment. Edge: Mews POS.

What Type of Hotel Should Use Mews POS?

  • Hotels that need a scalable, integrated POS system connected seamlessly with their PMS.
  • Hotels aiming to automate billing, inventory, and reporting across multiple outlets.
  • Teams that prioritize a user-friendly interface with quick onboarding.
  • Hotels seeking extensive third-party integrations and a proven support ecosystem.
  • Properties that value real-time analytics and detailed operational insights.

Not ideal if you are a very small hotel with minimal F&B operations and rely on basic, standalone POS systems. Also, if your team prefers a system without extensive customization or sophisticated reporting, Mews might be more complex than needed.

What Type of Hotel Should Use Smarttab?

  • Smaller hotels or boutique properties testing new POS solutions.
  • Teams eager to explore alternative POS systems without a large existing ecosystem.
  • Hotels with minimal integration needs and simple F&B processes.

Not ideal if you require a proven, fully integrated hotel POS with extensive features, support, and recent customer reviews. Larger hotels or those seeking a scalable, mature solution should consider Mews instead.

Mews POS vs Smarttab: The Bottom Line for Hotels

Mews POS offers a comprehensive, hotel-specific POS system with a proven track record, extensive integrations, and high customer satisfaction. Its recent reviews and large user base make it a trustworthy choice for hotels seeking efficiency and reliability.

Smarttab, with no recent or verified customer feedback, remains an untested option. It might appeal to very small hotels or those experimenting with POS solutions, but most hotels will find Mews a safer, more feature-rich choice.

In summary: If you want a mature, well-supported, and highly integrated POS for your hotel, go with Mews POS. If you’re exploring options with no current reviews or customer data, Smarttab remains an unverified contender—likely not suitable for your hotel’s operational needs.

How Much Do Mews POS and Smarttab Cost?

Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Mews Mews smarttab
Starting Price From $200/mo

Which Features Does Mews POS Have That Smarttab Doesn't (and Vice Versa)?

According to HTR's product database, Mews POS and Smarttab share 0 features. Here are the key differences — features one has that the other lacks.

Feature Mews Mews smarttab
Check Splitting
Digital Menus
Discounts & Promotions
PCI Compliant
Payment Log Reports
Upselling

Showing top differences. 17 more features differ between these products.

Real-World Results: Mews vs smarttab by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Mews Got City Center Hotels Mid-Size
+ 55% RevPAR increase (2021 to 2022)
+ 10.3% booking conversion rate at Hotel Vasa and Göteborgs Mini-Hotel (industry average is 3.3%)
+ 7% higher average booking value for direct bookings (compared to channel managers)

"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."

smarttab

No published case study for this goal yet.

Increase Operational Efficiency
Mews Mercure Roeselare Small
+ Staff save huge amounts of time by not having to file and manage paper tickets.
+ They can also easily search and find tickets when questions arise rather than searching through stacks of paper.
+ Around six hours saved per day thanks to automation across Mews

"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."

Damien Janssens
Damien Janssens
General Manager, Mercure Roeselare
smarttab

No published case study for this goal yet.

Improve Guest Experience
Mews LyLo Small
+ 4,000+ positive reviews of LyLo Auckland on Booking.com
+ A score of 86.3 on TrustYou
+ Faster check-in and check-out times

"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."

T
Tim Alpe
Managing Director
smarttab

No published case study for this goal yet.

Mews vs smarttab: The Bottom Line

Mews
Mews
4.8/5 from 169 reviews

What hoteliers love

User Interface and Reporting 89% positive

The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.

Integration with Third-Party Systems 63% positive

Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.

Seamless PMS Integration 100% positive

Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.

Where hoteliers push back

Product Development and Feature Evolution 56% negative

Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.

Customization and Flexibility 57% negative

The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.

Unique capabilities

PCI Compliant Discounts & Promotions Upselling Payment Log Reports Check Splitting
4.7/5 ease of use 4.4/5 support 335 integrations
Visit Profile
smarttab
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Mews 4.7 vs 0.0 (+4.7)
Customer Support Mews 4.4 vs 0.0 (+4.4)
Value for Money Mews 4.4 vs 0.0 (+4.4)
Onboarding Mews 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About Mews POS vs Smarttab

Can Mews POS replace Smarttab?

It depends on your requirements. Mews POS and Smarttab share many core Hotel POS Systems features, but each has unique capabilities. Mews POS offers 335 verified integration partners, while Smarttab offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Mews POS or Smarttab offer a free plan?

Mews POS: No. Smarttab: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Mews POS and Smarttab?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and smarttab has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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