The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.
smarttab shines .
Side-by-side ratings based on 169 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 169 | 0 |
After analyzing 169 verified reviews, Mews users most value its user interface and reporting, integration with third-party systems, seamless pms integration, while smarttab users highlight . Click any theme to see what reviewers say.
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User Interface and Reporting
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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Customization and Flexibility
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Operational Refinements
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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smarttab |
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| Small (10-24 rooms) ▾ | #2 44 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 94 reviews | — |
| Large (75-199 rooms) ▾ | #5 7 reviews | — |
| X-Large (200+ rooms) ▾ | #2 9 reviews | — |
By Property Type
| Segment |
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smarttab |
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| Boutique ▾ | #3 74 reviews | — |
| Luxury ▾ | #3 41 reviews | — |
| Branded / Chain ▾ | #3 31 reviews | — |
| Extended Stay ▾ | #2 12 reviews | — |
By Region
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smarttab |
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| North America ▾ | #3 14 reviews | — |
| Europe ▾ | #2 130 reviews | — |
| Asia Pacific | #5 4 reviews | — |
| Middle East | #6 0 reviews | — |
Choosing the right POS system for your hotel involves assessing integration, usability, features, support, and overall value. Mews POS, by Mews, stands out with a robust review footprint, while Smarttab by Smarttab lacks recent reviews or verifiable customer feedback. Your decision should hinge on recent, real-world performance data—Mews POS’s high review count and recent feedback make it the more reliable choice.
Both products aim to streamline hotel restaurant and F&B operations, but only Mews POS offers a comprehensive, integrated platform with proven hotel-specific features. Do you need a scalable, well-reviewed system with extensive support and integrations, or are you still considering less-established options?
Mews POS is designed explicitly for hotels, delivering a purpose-built, integrated solution that combines POS, inventory, reporting, and online ordering with your PMS. Smarttab, on the other hand, appears to have minimal or no available customer reviews and limited information, making it difficult to assess its real-world effectiveness.
Mews POS boasts a 4.74/5 ease of use rating based on 156 reviews, with recent feedback from 66 hotel properties in the last six months—these recent reviews reinforce its current reliability. Conversely, Smarttab’s lack of recent reviews or user feedback indicates a significant data gap. Do you want a hotel-focused system backed by a large customer base and recent reviews?
If your hotel requires a proven, scalable POS with deep integration into PMS, reporting, and multiple features, go with Mews POS. Its extensive ecosystem includes 336 verified integrations, a strong global presence, and positive reviews from a variety of hotel segments.
However, if your hotel has minimal needs for sophisticated integrations or advanced features, and you prioritize a new, less-tested solution, you might consider Smarttab. But with no recent reviews or case studies, Smarttab’s actual performance remains unverified, making it a risky choice for most hotels.
Mews POS consistently earns high usability scores, with a 4.74/5 rating and reviews praising its intuitive, modern interface. Users highlight its straightforward onboarding process, with a 4.39/5 onboarding rating, and note that staff can quickly adapt to its features.
Smarttab offers no publicly available user ratings or recent reviews, leaving its ease of use unverified. Given Mews’s proven usability and recent positive feedback, Edge: Mews POS.
Mews POS provides 29 unique features, including PCI compliance, discounts, upselling, digital menus, self-service ordering, integrated kitchen display, inventory management, recipe costing, reporting, and more. These features address the full restaurant and F&B lifecycle, tailored for hotel environments.
Smarttab does not publicly list features or integrations, indicating a lack of verified feature depth. Without comparable feature data, Mews’s comprehensive offering gives it a clear edge.
Mews scores 4.43/5 in customer support, with recent reviews describing the support team as reliable, solution-oriented, and responsive. Users appreciate the onboarding process, despite some mention of initial complexity.
Smarttab offers no recent reviews or support ratings, making it impossible to assess its support quality. Given Mews’s established support reputation, Edge: Mews POS.
Mews offers 336 verified integrations, including popular partners like Criton, Right Revenue, Sage, and Orange Hotel Marketing, covering PMS, revenue management, and digital marketing. Smarttab does not have publicly available information on integrations, suggesting a limited or unverified partner ecosystem.
For a hotel seeking a platform with extensive third-party support, Mews’s verified partner network provides a significant advantage. Edge: Mews POS.
Mews has accumulated 156 reviews in the past six months, with a 95% likelihood to recommend and a total rating of 0/5 (likely a placeholder or data error, but the review count and recent feedback are more reliable). The recent reviews reinforce that hoteliers find Mews a dependable, effective system across multiple segments.
Smarttab lacks any recent reviews or hotel ratings, preventing a meaningful comparison. Based on available data, Mews is clearly the preferred choice among hoteliers currently using it.
Mews POS has a transparent base price of $200 per month, with no freemium or trial options listed. Pricing details for Smarttab are not available, suggesting it may not have a clear or standardized pricing model.
For budgeting purposes, Mews provides clarity, making it easier for hotel operators to plan and justify their investment. Edge: Mews POS.
Not ideal if you are a very small hotel with minimal F&B operations and rely on basic, standalone POS systems. Also, if your team prefers a system without extensive customization or sophisticated reporting, Mews might be more complex than needed.
Not ideal if you require a proven, fully integrated hotel POS with extensive features, support, and recent customer reviews. Larger hotels or those seeking a scalable, mature solution should consider Mews instead.
Mews POS offers a comprehensive, hotel-specific POS system with a proven track record, extensive integrations, and high customer satisfaction. Its recent reviews and large user base make it a trustworthy choice for hotels seeking efficiency and reliability.
Smarttab, with no recent or verified customer feedback, remains an untested option. It might appeal to very small hotels or those experimenting with POS solutions, but most hotels will find Mews a safer, more feature-rich choice.
In summary: If you want a mature, well-supported, and highly integrated POS for your hotel, go with Mews POS. If you’re exploring options with no current reviews or customer data, Smarttab remains an unverified contender—likely not suitable for your hotel’s operational needs.
According to HTR's product database, Mews POS and Smarttab share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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smarttab |
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| Check Splitting | ||
| Digital Menus | ||
| Discounts & Promotions | ||
| PCI Compliant | ||
| Payment Log Reports | ||
| Upselling |
Showing top differences. 17 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
No published case study for this goal yet.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
No published case study for this goal yet.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
No published case study for this goal yet.
What hoteliers love
The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Where hoteliers push back
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mews POS and Smarttab share many core Hotel POS Systems features, but each has unique capabilities. Mews POS offers 335 verified integration partners, while Smarttab offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mews POS: No. Smarttab: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and smarttab has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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