Noovy vs. SoftTec Cloud Hotelsoftware:
Which Is Right for You?

The Decision

Choosing between Noovy by Noovy and SoftTec Cloud Hotelsoftware hinges on your hotel's unique needs and your team's preferences. Both products aim to streamline hotel operations, but they do so with different strengths and target user bases. Noovy offers a more modern, all-in-one platform with extensive reviews, while SoftTec provides a flexible, comprehensive system with a narrower regional presence. Which solution aligns best with your operational goals?

Quick Verdict: Noovy or SoftTec — Which Is the Clear Winner?

Noovy leads with 21 recent reviews, a perfect overall rating, and a high NPS score, making it the stronger choice for most hoteliers today. SoftTec’s reviews are fewer and older, with no recent feedback to validate its current performance, which diminishes confidence in its ongoing support and usability. If recent reviews and user satisfaction matter, Noovy is the safer pick.

Is Noovy or SoftTec Better for Hotels?

Both products serve the hotel management space, but they diverge in focus and market presence. Noovy is designed primarily for boutique hotels, city center properties, and budget accommodations with a modern, open system that covers PMS, channel management, booking engine, and revenue management. SoftTec, meanwhile, caters more to established hotels and vacation rentals in Europe, emphasizing a modular, flexible system suited for complex, integrated operations.

Noovy’s all-in-one approach simplifies daily management, with automation and easy connectivity to OTAs, making it ideal for hoteliers seeking efficiency and automation. SoftTec, on the other hand, offers deep integration of modules for hotels needing a customizable, multi-faceted platform, but its limited regional presence suggests it may not be as scalable or supported globally. Do your operational priorities favor a modern, integrated system or a flexible but regionally limited solution?

Noovy vs SoftTec: Which Should Your Hotel Choose?

If your hotel primarily operates in North America, South America, or Asia Pacific and values recent, high-rated user experiences, Noovy is the clear choice. Its 21 recent reviews, all positive, signal a product that’s actively supported and evolving.

Conversely, if your hotel is located in Europe, especially if you manage multiple properties or complex operations, SoftTec might seem appealing. However, with only 10 reviews—none recent—and a 5/5 rating from those few, the lack of current user feedback leaves uncertainty. For a hotel that values proven, recent support and user satisfaction, Noovy is the safer, more reliable option.

Is Noovy or SoftTec Easier to Use?

Noovy boasts a high ease-of-use rating at 4.62/5, backed by recent reviews praising its user-friendly, fast, and reliable interface. Guests and staff alike mention that it simplifies operations, even for those with limited tech experience. Its onboarding score of 4.47/5 reflects a straightforward setup process that minimizes training time.

SoftTec, rated 5/5 on ease of use, offers a modern, intuitive interface praised by its users for straightforward operation. However, the absence of recent reviews means we lack current validation of its usability. Based on recent data, Edge: Noovy.

Which Has Better Features: Noovy or SoftTec?

Noovy offers 50 features, including 10 unique to its platform, such as multi-lingual support, native email marketing, online checkout, automated assignments, and integrated ID scanning—features that support automation and guest communication effectively. Its feature set covers PMS, channel management, booking engine, and revenue tools, with strong connectivity options.

SoftTec provides 40 features, with 6 exclusive to its platform, including gift vouchers, guest feedback management, guest app, and ancillary revenue tracking. While comprehensive, it lacks some automation and guest communication features present in Noovy.

Considering the broader feature set, Noovy’s distinct functionalities make it more versatile for modern hotels. Edge: Noovy.

Which Has Better Customer Support: Noovy or SoftTec?

Noovy’s support scores 4.71/5 with recent reviews emphasizing fast, friendly, and effective assistance. Users highlight that support staff resolve issues quickly, and onboarding is smooth, making them confident in ongoing assistance.

SoftTec’s support is rated 5/5, with reviews praising its helpfulness and responsiveness. However, the lack of recent reviews limits confidence in current support quality. Since recent feedback is crucial, Edge: Noovy.

Which Has More Integrations: Noovy or SoftTec?

Noovy boasts 40 verified partners, including major OTAs and industry solutions like SiteMinder, Hotel-Spider, and RevControl. Its extensive integration network supports a wide variety of third-party tools, enhancing operational flexibility.

SoftTec offers 11 verified integrations, with some key partners like DIRS21 and Seekda. While sufficient for many operations, its smaller ecosystem may limit expansion or customization.

For broader connectivity, edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or SoftTec?

Noovy’s reviews are recent, with a perfect 5/5 overall rating from 21 hotel reviews, predominantly from boutique, city center, and budget hotels. Its high NPS (9.38/10) and 99% likelihood to recommend reflect strong satisfaction.

SoftTec’s reviews are older, with a 5/5 rating from just 10 reviews, mostly from European hotels. The lack of recent feedback prevents an accurate gauge of current user sentiment.

Based on recent reviews, edge: Noovy.

How Much Do Noovy and SoftTec Cost?

Noovy charges a flat rate of $600 per month, with no additional implementation or setup fees. Its transparent pricing and all-in-one package make it accessible for hotels seeking value.

SoftTec costs $800 per month, also with no setup fees. While slightly more expensive, its modular approach might provide flexibility for larger or complex hotels.

What Type of Hotel Should Use Noovy?

• Hotels that prioritize ease of use, automation, and modern design.
• Properties in North America, South America, or Asia Pacific seeking strong connectivity.
• Boutique, city center, or budget hotels aiming for cost-effective management.
• Teams that want a unified platform with built-in booking engine and revenue tools.
• Not ideal if your hotel relies heavily on regional integrations or requires highly specialized modules not offered in Noovy.

What Type of Hotel Should Use SoftTec?

• Hotels in Europe or hotels with complex, multi-module needs.
• Teams that value deep module integration and customization.
• Properties that prefer a modular system and are comfortable with a smaller partner ecosystem.
• Hotels requiring specific features like gift vouchers, guest feedback, or ancillary revenue tracking.
• Not ideal if you need a modern interface or recent user feedback, or if your operation is outside of Europe.

Noovy vs SoftTec: The Bottom Line for Hotels

Noovy offers a modern, all-in-one hotel management system with recent, highly positive reviews, making it the most compelling choice today. Its extensive feature set, broad integrations, and high customer satisfaction set it apart as a reliable partner for a wide range of properties.

SoftTec provides a flexible, comprehensive platform appreciated for its deep modules and European focus, but the absence of recent reviews reduces confidence in its current state. It may suit specialized hotels in Europe needing tailored modules but isn’t recommended for hoteliers prioritizing recent support and user experience.

If your hotel values recent feedback, ease of use, and a proven track record, Noovy is the clear winner. Opt for SoftTec if your operation is within its regional footprint and you need specific modules it uniquely offers.