Compare Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services) vs AI Review Assistant (by MARA Solutions)

Sojern

Sojern Reputation Manager

3 reviews
Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

14 reviews
MARA Solutions

AI Review Assistant (by MARA Solutions)

193 reviews

Compare Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services) vs AI Review Assistant (by MARA Solutions)

Reputation Management vendor comparison between Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services) vs AI Review Assistant (by MARA Solutions). Find out which Reputation Management is right for you based on realtime data from 210 verified hotelier reviews across 28 countries.

Sojern

Sojern

Ranked 17 (out of 50)

5.0
3 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 12 (out of 50)

5.0
14 reviews
View profile
MARA Solutions

MARA Solutions

Ranked 1 (out of 50)

4.8
193 reviews
View profile

Ratings Summary

HT Score

Sojern Reputation Manager

unranked HTScore Icon

Travel Media Group (Reputation & Professional Review Response Services)

unranked HTScore Icon

AI Review Assistant (by MARA Solutions)

100 HTScore Icon
Popularity

Sojern Reputation Manager

3 verified reviews

Travel Media Group (Reputation & Professional Review Response Services)

14 verified reviews

AI Review Assistant (by MARA Solutions)

193 verified reviews
Likelihood to Recommend

Sojern Reputation Manager

100%

Travel Media Group (Reputation & Professional Review Response Services)

100%

AI Review Assistant (by MARA Solutions)

96%
Ease of Use

Sojern Reputation Manager

4.3

Travel Media Group (Reputation & Professional Review Response Services)

4.8

AI Review Assistant (by MARA Solutions)

4.9
ROI

Sojern Reputation Manager

5

Travel Media Group (Reputation & Professional Review Response Services)

4.5

AI Review Assistant (by MARA Solutions)

4.6
Implementation

Sojern Reputation Manager

Not enough data available

Travel Media Group (Reputation & Professional Review Response Services)

4.8

AI Review Assistant (by MARA Solutions)

4.8
Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.9

Verified Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

Certificate of Excellence

Sojern Reputation Manager

Travel Media Group (Reputation & Professional Review Response Services)

AI Review Assistant (by MARA Solutions)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Travel Media Group
vs.
MARA Solutions

Customers

Top 3 Segments

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 36%
Other - 7%
City Center Hotels - 7%

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%
Featured clients

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

MARA Solutions Average MARA Solutions

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Travel Media Group (Reputation & Professional Review Response Services)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

AI Review Assistant (by MARA Solutions)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Sojern
vs.
Travel Media Group
vs.
MARA Solutions

What Customers Are Saying

Most Recent Review

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Attentive, responsive, great to work with!

Director of Sales

AI Review Assistant (by MARA Solutions)

Super easy to get a response from guest feedback

Front Office Manager from Munich (Germany)
Most Positive Review

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales

AI Review Assistant (by MARA Solutions)

Mara is always very helpfull and supports us everytime when needed!

Front Office Agent from Hamburg (Germany)
Most Critical

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Amazing company to work with!

Vice President, Digital Strategy & eCommerce

AI Review Assistant (by MARA Solutions)

Mara is always very helpfull and supports us everytime when needed!

Front Office Agent from Hamburg (Germany)
References

Sojern Reputation Manager

Sojern doesn’t have any references available
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available

General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Travel Media Group (Reputation & Professional Review Response Services)

Property Management Systems (2)

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Surveys & Feedback (2) Reputation Management (2)
Recent Company Updates
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any recent company updates

Recent Articles

Sojern Reputation Manager

Sojern doesn’t have any recent articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles