Effortless AI-powered Online Reputation Management: Respond to reviews in no time
Operations
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2024
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2024
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Travel Media Group (Reputation & Professional Review Response Services)
5.0 (14 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Travel Media Group (Reputation & Professional Review Response Services)
Unranked in Reputation Management
Earn more bookings with a comprehensive strategy for earning more positive reviews and ensuring professional responses to every guest review.
99% recommended by 30 hotels
More than 50% of Travel Media Group’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of Travel Media Group’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
What Types of Hotels Travel Media Group is Popular For
Size
14 | Large (75-199 room)
7 | Medium (25-74 room)
1 | Small (10-24 room)
6 | X-Large (200+ room)
2 | X-Small (1-9 room)
Country
31 | United States of America
Type
20 | Bed & Breakfast & Inns
8 | Boutiques
17 | Branded Hotels
2 | Casinos
9 | City Center Hotels
12 | Airport/Conference Hotels
2 | Extended Stay & Serviced Apartments
1 | Hostels
13 | Limited Service & Budget Hotels
6 | Luxury Hotels
5 | Motels
7 | Resorts
Region
31 | North America
Category
16 | Digital Marketing Agencies
6 | Website Design
14 | Reputation Management
14 | Social Media
Didn’t find what you were looking for?
What is Travel Media Group?
Founded in 1982 | Headquarters in Maitland, FL | 112 employees
Travel Media Group (Reputation & Professional Review Response Services) is a comprehensive reputation management platform designed specifically for the hospitality industry.
1. **AI summary reviews:** The platform uses AI to provide concise summaries of guest reviews, making it easy for hotel staff to quickly grasp the overall sentiment and key points of customer feedback.
2. **AI summary recommendations:** Travel Media Group also offers AI-driven recommendations based on guest reviews, helping hotels implement actionable improvements to enhance guest satisfaction.
To improve your reputation and increase ADR, count on TMG's post-stay email campaigns and unlimited review response solutions. Our post-stay email program helps you improve the quantity and quality of your reviews and helps keep negative feedback private so you can resolve guest concerns directly. Our customizable review response program is the only one in the industry that keeps you in control of your message with easy response editing and approvals.
Travel Media Group doesn’t have any screenshots available
Capabilities
Travel Media Group doesn’t have any benefits or use cases available
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
Travel Media Group Reviews Summary
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Travel Media Group (Reputation & Professional Review Response Services) is the #22 most trending product in the Reputation Management category (out of 50) and the #950 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTravel Media Group has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Travel Media Group Pricing
Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare Travel Media Group to Top Alternatives
Quickly and easily gather feedback from your guests and actively manage your online reputation
The better your reputation, the higher your revenue
Want to find out if Travel Media Group is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Attentive, responsive, great to work with!
Director of Sales from 100 to 199 room Boutique in MyrtleBeach (United States of America)
Verified
2 years ago
takes pressure off the hotel to get social media uploaded Quick to respond when I reach out Posts reflect our brand personality
United States of America
United States of America
Director of Sales
Large Hotel
10
The best of the Best
Sales Manager from 100 to 199 room Branded Hotel in Pensacola Beach (United States of America)
Verified
2 years ago
* Clear, cohesive social media posts (Facebook, Instagram, Linkden, Pinterest), management and responses * Fantastic customer service and team working together to create social media vision.*Questions always answered in great time, with video examples which is wonderful for a beginner like me!
United States of America
United States of America
Sales Manager
Large Hotel
10
Best online reputation management company I have worked with
General Manager from 200 to 499 room Bed & Breakfast & Inn in Cincinnati (United States of America)
Verified
2 years ago
Great customer support and fantastic speed in getting reviews posted. Their content is easy to understand and sounds genuine to the readers.
United States of America
United States of America
General Manager
X-Large Hotel
10
Reputation Management
DOSM from 100 to 199 room Airport/Conference Hotel in West Palm Beach (United States of America)
Verified
2 years ago
We love the fact that all reviews are in one location and that we are able to easily respond to them. Great tool!
United States of America
United States of America
DOSM
Large Hotel
10
Amazing company to work with!
Vice President, Digital Strategy & eCommerce from 200 to 499 room Boutique in Orlando (United States of America)
Verified
2 years ago
Outstanding customer service from the entire team. The initial onboarding process was seamless. TMG offers a monthly call cadence for our full portfolio, along with the above property quarterly reviews. They're great partners to work with - super responsive & professional. Keep up the fantastic work!
United States of America
United States of America
Vice President, Digital Strategy & eCommerce
X-Large Hotel
10
True Professionals
General Manager from 25-49 room Bed & Breakfast & Inn in Lahaina (United States of America)
Verified
2 years ago
I'm consistently impressed with the performance of the Respond & Resolve team, with the personable and professional nature of our account manager, and with the relevant, business-driving content procured by the Social Media Team. TMG saves hours of my time each week, and they do it in a way that's consistent and reliable. Great services.
United States of America
United States of America
General Manager
Medium Hotel
10
Excellent service
GM from 100 to 199 room Bed & Breakfast & Inn in Encinitas (United States of America)
Verified
2 years ago
After personally working with TMG for a little over a year, I can say with confidence that their Reputation Management is outstanding. Always consistent, communicative and professional.
United States of America
United States of America
GM
Large Hotel
10
Great company to work with!!!
General Manager from 50-74 room Bed & Breakfast & Inn in Ellsworth (United States of America)
Verified
2 years ago
This company is quick very quick with their review responses and they are extremely professional. Not only do they respond to guest reviews they also have a survey that they can send out to guests to help get feedback. Since we have started using Travel Media to respond to our reviews, we have improved our scores a due to the responses bein...
United States of America
United States of America
General Manager
Medium Hotel
10
Great customer service and super quick to respond!
Front Desk Manager from 50-74 room Branded Hotel in Buffalo (United States of America)
Verified
3 years ago
I worked with a similar company in the past and have had a much better experience with TMG. They are quick to respond whenever I have a question and they always take care of anything I ask them to do in a timely fashion!
United States of America
United States of America
Front Desk Manager
Medium Hotel
10
The best for Innkeepers
Owner from 10 to 24 room Bed & Breakfast & Inn in Hendersonville (United States of America)
Verified
3 years ago
We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in our property. Our Inn Restaurant and Bar has benefited greatly from the experience of the TMG team and for thinking out of the box to creat...
United States of America
United States of America
Owner
Small Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Travel Media Group hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsTravel Media Group Integrations
Need help with an integration?
SPONSORED
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
This integration hasn’t been verified by Travel Media Group yet.
The Hotels Network
95% recommended by 315 hotels |
Direct Booking Tools
|
|
|
Stayntouch
94% recommended by 198 hotels |
Property Management Systems
|
|
OpenHotel
95% recommended by 53 hotels |
Property Management Systems
|
|
|
This integration hasn’t been verified by Tripadvisor yet.
Tripadvisor
100% recommended by 1 hotels |
Hotel Metasearch Management Software
|
Support
Verified Support
Travel Media Group has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .