Compare Sojern AI Smart Concierge vs Canary Messages vs Duve - Communication Hub

Sojern

Sojern AI Smart Concierge

17 reviews
Canary Technologies

Canary Messages

775 reviews
Duve

Duve - Communication Hub

594 reviews

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Compare Sojern AI Smart Concierge vs Canary Messages vs Duve - Communication Hub

Guest Messaging Software vendor comparison between Sojern AI Smart Concierge vs Canary Messages vs Duve - Communication Hub. Find out which Guest Messaging Software is right for you based on realtime data from 1386 verified hotelier reviews across 96 countries.

Sojern

Sojern

Ranked 18 (out of 70)

4.8
17 reviews
View profile
Canary Technologies

Canary Technologies

Ranked 1 (out of 70)

4.8
775 reviews
View profile
Duve

Duve

Ranked 2 (out of 70)

4.8
594 reviews
View profile

Ratings Summary

HT Score

Sojern AI Smart Concierge

unranked HTScore Icon

Canary Messages

100 HTScore Icon

Duve - Communication Hub

98 HTScore Icon
Popularity

Sojern AI Smart Concierge

17 verified reviews

Canary Messages

775 verified reviews

Duve - Communication Hub

594 verified reviews
Likelihood to Recommend

Sojern AI Smart Concierge

96%

Canary Messages

96%

Duve - Communication Hub

96%
Ease of Use

Sojern AI Smart Concierge

4.6

Canary Messages

4.9

Duve - Communication Hub

4.8
ROI

Sojern AI Smart Concierge

4.8

Canary Messages

4.6

Duve - Communication Hub

4.7
Implementation

Sojern AI Smart Concierge

4.8

Canary Messages

4.7

Duve - Communication Hub

4.7
Customer Support

Sojern AI Smart Concierge

4.9

Verified Customer Support

Canary Messages

4.7

Verified Customer Support

Duve - Communication Hub

4.7

Verified Customer Support

Certificate of Excellence

Sojern AI Smart Concierge

Canary Messages

Duve - Communication Hub

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

PMS Integration

Sojern AI Smart Concierge

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Canary Messages

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Duve - Communication Hub

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Canary Technologies
vs.
Duve

Customers

Top 3 Segments

Sojern AI Smart Concierge

Boutiques - 22%
Branded Hotels - 18%
Other - 12%

Canary Messages

Luxury Hotels - 27%
Branded Hotels - 25%
Boutiques - 14%

Duve - Communication Hub

Luxury Hotels - 19%
Vacation Rentals & Villas - 16%
Hostels - 10%
Featured clients

Sojern AI Smart Concierge

Canary Messages

Canary Technologies doesn’t have any featured brands available

Duve - Communication Hub

Duve doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duve Average Duve

Sojern AI Smart Concierge

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Messages

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Duve - Communication Hub

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Sojern
vs.
Canary Technologies
vs.
Duve

What Customers Are Saying

Most Recent Review

Sojern AI Smart Concierge

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Canary Messages

Amazing for the staff!

Executive Head from Ontario (United States of America)

Duve - Communication Hub

Amazing Communicate App for Hospitality

Executive Deputy manager from Paris (France)
Most Positive Review

Sojern AI Smart Concierge

Amazing software

Founder & CEO from

Canary Messages

Excellent Addition to Property Systems

Hotel General Manager from Dover (United States of America)

Duve - Communication Hub

Wishbox is fantastic!

COO
Most Critical

Sojern AI Smart Concierge

Lexi

GERENTE DE SERVICIO AL HUESPED

Canary Messages

Excellent Addition to Property Systems

Hotel General Manager from Dover (United States of America)

Duve - Communication Hub

Great App

Guest Relations from Haifa (Israel)
References

Sojern AI Smart Concierge

Amanda Belmonte
VP of Franchise Services Advantage Hotels

Canary Messages

Front Desk Manager The Coeur d'Alene Resort

Duve - Communication Hub

Scott Medina
Founder Go Punta Cana Real Estate

Gil Einy
Chief Information Officer Brown Hotels

Gilad Shauloff
CEO Abraham Tel Aviv אברהם תל אביב

General Info

Screenshots
Integrations

Sojern AI Smart Concierge

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Canary Messages

Property Management Systems (24) Hotel Management Software (13) Booking Engine (6)

Duve - Communication Hub

Property Management Systems (28) Hotel Management Software (13) Booking Engine (5)