The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 27 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
4SUITES shines in ease of use and customer support , with exclusive features like Mobile Checkin.
Staymyway shines .
Side-by-side ratings based on 27 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 27 | 0 |
After analyzing 27 verified reviews, 4SUITES users most value its guest experience enhancement, key system performance, real-time mobile key updates, while Staymyway users highlight . Click any theme to see what reviewers say.
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Guest Experience Enhancement
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Key System Performance
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Real-time Mobile Key Updates
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Enhanced Security
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Tech Support Challenges
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Communication Issues
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #6 11 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 15 reviews | — |
| Large (75-199 rooms) | #9 1 reviews | — |
By Property Type
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| Boutique ▾ | #6 20 reviews | — |
| Luxury ▾ | #7 6 reviews | — |
| Branded / Chain ▾ | #6 7 reviews | — |
| Extended Stay | #6 3 reviews | — |
By Region
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| North America ▾ | #6 5 reviews | — |
| Europe ▾ | #5 21 reviews | — |
Choosing the right hotel keyless entry system hinges on your hotel’s specific needs and operational priorities. 4SUITES by 4SUITES stands out as the more established, reviewed, and feature-rich option, while STAYmyway by Staymyway offers a less proven but flexible approach. Both aim to enhance guest convenience and streamline access management, but their implementation, support, and market presence differ significantly. Which system aligns best with your hotel’s scale and ambitions?
Both 4SUITES and STAYmyway address the core challenge of providing secure, contactless room access, reducing manual key management, and improving guest satisfaction. 4SUITES’s extensive reviews and high ratings demonstrate a proven track record and a mature product with broad integrations and features. Conversely, STAYmyway, with zero reviews and a smaller footprint, appears less validated but offers Bluetooth and RFID options that can be integrated with existing locks or replaced entirely.
The key question is whether you want a system with a verified track record and more advanced features, or if your hotel is more experimental and prefers a flexible, potentially lower-cost solution with less market evidence. 4SUITES’s recent reviews and high customer satisfaction suggest better reliability and support—critical for hotels seeking assured performance.
If your hotel needs a mature, highly-rated platform with proven performance, go with 4SUITES. Its 24 reviews in the last six months, 5/5 overall rating, and strong customer support ratings make it a dependable choice, especially for properties that value seamless PMS integration and comprehensive features like mobile check-in, notifications, and multi-property management.
If your hotel favors flexible integration, with a focus on Bluetooth or RFID options and a lower upfront price, STAYmyway might appeal—though its lack of reviews and support data makes its reliability uncertain. Larger hotels or those with complex property management should lean toward 4SUITES for its extensive partner network and proven market presence, while smaller, tech-forward properties might consider STAYmyway if they can accept the higher risk of unverified performance.
Based on the ratings, 4SUITES’s user experience is clearly superior, with a 4.75/5 ease of use score backed by detailed onboarding and support. Its reviews cite straightforward installation, PMS integration, and a user-friendly mobile app that enhances staff and guest interactions.
In contrast, STAYmyway, with no review data or ratings, offers no insight into usability or support quality. While its Bluetooth functionality is designed to be simple, the lack of customer feedback makes it impossible to assess how easy it is for your team to deploy or your guests to use.
Edge: 4SUITES.
4SUITES offers 11 shared features, including mobile check-in, notifications, access management, and a door lock upgrade kit—highlighting its comprehensive approach. It also boasts 7 features exclusive to it, such as multi-property management, an open API, and developer SDK, providing advanced customization options.
STAYmyway, however, has no unique features listed, relying mainly on Bluetooth and RFID technology that can parallel existing lock systems. Its lack of additional features or integrations limits its capability compared to 4SUITES.
Edge: 4SUITES.
4SUITES’s support ratings reflect a solid 4.42/5, with reviews praising quick responses, good support, and effective resolution. Although some users note delays, overall feedback indicates a reliable support infrastructure that helps ensure smooth operation.
STAYmyway offers no publicly available support ratings or reviews, making it difficult to gauge its responsiveness or quality. Given the complexity of hotel technology, the absence of support data favors 4SUITES, which has demonstrated consistent support in recent reviews.
Edge: 4SUITES.
4SUITES integrates with 14 verified partners, including major property management systems like Cloudbeds, Mews, and StayNTouch. Its broad partner network enables easier integration into existing hotel operations, whether operating in Europe, North America, or Asia Pacific.
STAYmyway has only 7 verified partners, with no overlap with 4SUITES. Its integrations include WebRezPro, Oracle Hospitality, and Vingcard, but fewer options limit flexibility for hotels with complex systems.
Edge: 4SUITES.
4SUITES’s overall rating of 5/5 and a 93% likelihood to recommend come from 24 recent reviews, mostly from boutique and branded hotels. Hotels in Europe, North America, and Asia Pacific give it high marks for reliability, ease of use, and support.
STAYmyway has no reviews or ratings, making comparison impossible. Without recent user feedback, its perceived value remains unverified.
Edge: 4SUITES.
4SUITES charges a flat fee of $600 upfront, with no mention of ongoing monthly or implementation costs. Its straightforward pricing structure and lack of a trial or freemium model suggest transparency, though it might be a significant initial investment for smaller hotels.
STAYmyway does not disclose pricing details, which could indicate custom quotes or variable costs. The lack of clear pricing makes budgeting and ROI estimation challenging.
Not ideal if your hotel is very small or on a tight budget without room for upfront investment, or if you prefer a system with limited features or shorter track record.
Not ideal if your hotel needs a mature, well-supported, and feature-rich platform, or if you prefer proven solutions with extensive customer feedback.
4SUITES stands out as the more reliable and feature-rich choice, backed by numerous recent reviews and a high overall rating. Its extensive integrations, support infrastructure, and proven performance make it suitable for mid-sized to large hotels or those committed to digital transformation.
STAYmyway offers a flexible, Bluetooth-enabled alternative with RFID options, but its lack of reviews and support data makes it a risky choice for hotels that prioritize stability and proven results. It may appeal to smaller or more experimental properties with limited budgets and a willingness to accept some uncertainty.
If your hotel values dependability, comprehensive features, and trusted support, go with 4SUITES. If you’re experimenting with Bluetooth or RFID tech and can accept less validation, STAYmyway could be worth considering—but proceed cautiously.
In conclusion, for hotels seeking a dependable, feature-rich, and well-supported keyless entry system, 4SUITES is the clear choice, especially given its recent reviews and market presence. Its extensive integrations, high customer satisfaction, and proven track record set a strong foundation for enhancing both operational efficiency and guest experience. Meanwhile, STAYmyway’s offer of Bluetooth flexibility and lower-cost options may appeal to niche or small-scale properties but lacks the confidence of proven performance and support.
According to HTR's product database, 4SUITES and STAYmyway share 11 features. Here are the key differences — features one has that the other lacks.
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| Access Management Solution (Server Based) | ||
| Door Lock Upgrade Kit | ||
| Google Wallet Integration | ||
| Mobile Checkin | ||
| Multi-property Management | ||
| Notifications |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In general, the use of digital solutions makes our work at the reception desk much easier. Every hotel in our portfolio will enable guests to check-in, access their room, pay and..."
No published case study for this goal yet.
What hoteliers love
Users praise the system for significantly enhancing guest experiences through features like fully digital check-ins, real-time key management via mobi... Users praise the system for significantly enhancing guest experiences through features like fully digital check-ins, real-time key management via mobile, and a user-friendly interface, which contribute to guest satisfaction and operational efficiency.
Some users have experienced delays and issues with the key system, including slow response times and occasional key failures, impacting the efficiency... Some users have experienced delays and issues with the key system, including slow response times and occasional key failures, impacting the efficiency of guest check-in processes.
Users appreciate 4Suites' ability to update key information in real time, including room changes and extensions, enhancing operational efficiency. Thi... Users appreciate 4Suites' ability to update key information in real time, including room changes and extensions, enhancing operational efficiency. This feature minimizes manual interventions and streamlines the guest check-in process.
Where hoteliers push back
While 4Suites' tech support is noted for solving issues effectively, multiple users have reported long response times and difficulties in reaching sup... While 4Suites' tech support is noted for solving issues effectively, multiple users have reported long response times and difficulties in reaching support, particularly during urgent situations.
Several users have reported communication issues both with the system and with customer support, leading to delayed problem resolution and inefficienc... Several users have reported communication issues both with the system and with customer support, leading to delayed problem resolution and inefficiencies.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. 4SUITES and STAYmyway share many core Hotel Keyless Entry Systems features, but each has unique capabilities. 4SUITES offers 14 verified integration partners, while STAYmyway offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. 4SUITES leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
4SUITES: No. STAYmyway: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 4SUITES has an HT Score of 35 and Staymyway has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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