4SUITES

4.6 (27 REVIEWS)

HTR Score icon
HT Score  
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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4SUITES - Making Hotels Smarter and Guests Happier | The Future of Easy, Secure Room Access for Quick Succes

4SUITES is popular in with 0 hoteliers leaving an average rating of 0.

What is 4SUITES?

Founded in 2016 | Headquarters in Netherlands | 30 employees
4SUITES is a comprehensive digital access platform designed specifically for the hospitality industry, enabling seamless mobile key functionality and enhancing overall guest experiences. Through real-time mobile key updates and integration with existing property management systems (PMS), 4SUITES provides intuitive, app-less access for guests, significantly enhancing convenience. Additionally, the platform upgrades existing locks to NFC compatibility, facilitating secure and speedy digital check-ins. This reduces manual tasks for hotel staff, thereby boosting operational efficiencies, cutting costs, and ultimately driving higher revenue. Although some users have noted delays in tech support, 4SUITES remains a valuable tool for modernizing hotel operations and improving guest satisfaction.

4SUITES Alternatives

Not sure if 4SUITES is right for your hotel? Here are similar Hotel Keyless Entry Systems vendors that could be a good fit for your hotel:

  1. 1. Goki — Best for streamlining arrival with future-ready smart space solutions
  2. 2. OpenKey — Best for seamless mobile room access
  3. 3. 4SUITES — Best for adding mobile key without having to replace your existing locks.
  4. 4. INTELITY — Best for seamless guest experience integration
  5. 5. FLEXIPASS Keyless Mobile Access — Best for mobile keys, webkeys, and wallet keys for hotels.
  6. 6. Vingcard — Best for seamless access control solutions for hotels
  7. 7. Onity — Best for seamless door access on the go
  8. 8. dormakaba — Best for seamless access control solutions
  9. 9. Wieldy — Best for digitalizing hospitality with slim keycard and mobile key enabled locks
  10. 10. EntryReady — Best for seamless mobile key access

Capabilities

100% cloud-based room access via Google Wallet

100% cloud-based guest room access

Remote access management via 4SUITES Manager

Realtime access changes and management via PMS Integration

Waterproof cloud-based locks

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Available Add-ons & Modules

IoT Readers

Hotel Keyless Entry Systems
The IoT wall and lift readers are connected to 4SUITES’ intelligent cloud platform and can manage access remotely.

INCLUDED

Google Wallet Integration

Hotel Keyless Entry Systems
4SUITES is offering its smart IoT hotel keys available in Google Wallet. This integration allows guests using Android devices to gain secure access to their room in seconds by simply tapping their device to the lock.

PREMIUM ADD-ON

Cloud Management Platform

Hotel Keyless Entry Systems
Discover the 4SUITES Manager: a cloud platform seamlessly coordinating all hotel access products in real time. Web-based and installation-free, it provides instant lock updates and centralized control for cloud-based keycards and mobile keys. Integrated with a cloud-based PMS, it streamlines operations and enhances guest service. Elevate your hospitality experience today.

INCLUDED

4SUITES Reviews Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.7/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, 4SUITES is the #8 most trending product in the Hotel Keyless Entry Systems category (out of 40) and the #398 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

4SUITES’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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81 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

4SUITES Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

4SUITES Average 4SUITES

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Compare 4SUITES to Top Alternatives

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Popularity by Segment

Size

5 | Small (10-24 room)

12 | Medium (25-74 room)

7 | Large (75-199 room)

3 | X-Large (200+ room)

Country

7 | Germany

4 | United States of America

3 | Denmark

2 | United Kingdom

1 | Switzerland

1 | Norway

1 | Mexico

Type

18 | Boutiques

9 | City Center Hotels

6 | Branded Hotels

5 | Limited Service & Budget Hotels

4 | Airport/Conference Hotels

4 | Hostels

4 | Luxury Hotels

3 | Bed & Breakfast & Inns

3 | Extended Stay & Serviced Apartments

3 | Resorts

2 | Motels

1 | Casinos

1 | Vacation Rentals & Villas

Region

14 | Europe

5 | North America

Category

27 | Hotel Keyless Entry Systems

4SUITES Reviews

Hotelier Rating

Excellent
23
Very Good
1
Average
1
Poor
2
Terrible
0

Property Size

  • Small (5)
  • Medium (12)
  • Large (7)
  • X-Large (3)

Country

  • Germany
    Germany
    (7)
  • United States of America
    United States of America
    (4)
  • Denmark
    Denmark
    (3)
  • United Kingdom
    United Kingdom
    (2)
  • Switzerland
    Switzerland
    (1)
  • Norway
    Norway
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (5)
  • Europe
    Europe
    (14)

Hoteliers say

NEW AI Review summary

Hoteliers like 4Suites for its real-time mobile key updates, seamless PMS integration, and impressive security features, which enhance guest experiences and operational efficiencies. The system upgrades existing locks to NFC compatibility, supports fully digital check-ins, and reduces manual tasks, thereby increasing revenue and reducing costs. However, some users report delayed tech support and wish for more proactive issue alerting.

AI-generated from the text of customer reviews

Guest Experience Enhancement
Key System Performance
Tech Support Challenges
Real-time Mobile Key Updates
Communication Issues
Enhanced Security
Seamless PMS Integration
Ease of Installation
5

High Tech

Manager from 10 to 24 room Bed & Breakfast & Inn in Britton (United States of America)

Verified
8 months ago
Keyless entry from your phone. The ability to have access to the system on your mobile phone is also a plus.
Country United States of America
Manager
Small Hotel
9

Motel One Copenhagen / 4suits

Receptionist from 200 to 499 room Boutique in Copenhagen (Denmark)

Verified
8 months ago
I like that the key updates in real time, for examples room moves, room blocs, s.a It is very easy to use the system.
Country Denmark
Receptionist
X-Large Hotel
9

Good thorough service

Floormanager from 200 to 499 room Boutique in Amsterdam (The Netherlands)

Verified
8 months ago
Quick service. They are always there for you. Particularly Frank. All problems were quickly resolved with an efficient system where 4suites can monitor and help remotely.
Country The Netherlands
Floormanager
X-Large Hotel
6

A new company; new opportunities; new problems

Director from 25-49 room Hostel in Kanab (United States of America)

Verified
9 months ago
The locks have presented many new opportunities for us, such as remote management for our property as well as increased security and timelined events.
Country United States of America
Director
Medium Hotel
10

Excellent solution for upgrading our old entry system

Director from 10 to 24 room Extended Stay & Serviced Apartment in

Verified
9 months ago
Excellent and "light" upgrade solution to our old Assa Abloy solution... impressive solution with a great support team and super quick and efficient installation by their engineer.
Director
Small Hotel
10

Keyless entry

IT Project Specialist from 25-49 room Boutique in Berlin (Germany)

Verified
9 months ago
I like the most mobile key I found them very practical and useful specially you don't have to install another app on your phone.
Country Germany
IT Project Specialist
Medium Hotel
10

We love 4suites! Security overall

HM MANAGER from 10 to 24 room Boutique in Playa del Carmen (Mexico)

Verified
9 months ago
Security, is the best. We think that it’s very important to keep our guests secure and with 4suites we feel safe.
Country Mexico
HM MANAGER
Small Hotel
10

Greenbank Hotel through upgrades

Front office Manager from 50-74 room Luxury Hotel in Falmouth (United Kingdom)

Verified
9 months ago
4Suites have allowed us to upgrade our existing Assa Abloy locks, turning them into NFC compatable locks. The back office is run on a browser and is very simple to use, along with the system itself being very efficient. The install was simple, two engineers came to site and carried out the necessary work and the integration with our PMS was...
Country United Kingdom
Front office Manager
Medium Hotel
10

Unlocking Hotel Excellence: Discover How 4SUITES Cloud-Based Mobile Keys Achieved 95% Adoption and Elevated Guest Experience at mk | hotels

Managing Director from 500+ room Branded Hotel in Frankfurt (Germany)

Verified
10 months ago
In general, the use of digital solutions makes our work at the reception desk much easier. Every hotel in our portfolio will enable guests to check-in, access their room, pay and check-out on their own, because of the integration with our innovative cloud-based software partners. Being able to manage our entire portfolio’s reservations, cus...
Country Germany
Managing Director
X-Large Hotel
10

Excellent key system.

General MAnager from 25-49 room Bed & Breakfast & Inn in Marco Island (United States of America)

Verified
11 months ago
Tech is superior. Helpdesk are very helpful. It is very useful system. Integration and usability is beyond our current time. Well done! It is a state-of-the-art key system, and I must say, it completely redefined my expectations for hotel security and convenience. This cutting-edge technology seamlessly blended advanced security features wi...
Country United States of America
General MAnager
Medium Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Great seamless integration fully cloud-connected hotel door locks, lock upgrades, mobile keys, and a cloud management platform for real-time monitoring and access control. Great integration between 4Suites and Apaleo

Question:

What differentiates this product or service from the competition?

Answer:

Integration is fast and simple to use, real time access to reservation data, guest mobile key will never get outdated throughout the reservation, fully automated for hotels and easy to use for guests!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The app is fully automated for hotels, lock upgrades that transform existing locks into intelligent and fully connected devices. The 4Suites system is providing full range of functionality needed for the property

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 2 recommend
Recommended by
RecommendationAvatar
Arina Kolomiets App Success Manager @ Apaleo
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Herwig Hendriks Sales Manager Hospitality & Leisure @ Häfele
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Nadia Petropoulou Partnerships Manager @ Cloudbeds
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Krasimir Trapchev Co-founder and CEO @ Clock Software
RecommendationAvatar
Daan de Bruijn CEO @ Bookboost
RecommendationAvatar
Arina Kolomiets App Success Manager @ Apaleo
RecommendationAvatar
Herwig Hendriks Sales Manager Hospitality & Leisure @ Häfele
RecommendationAvatar
Nadia Petropoulou Partnerships Manager @ Cloudbeds
RecommendationAvatar
Krasimir Trapchev Co-founder and CEO @ Clock Software
RecommendationAvatar
Daan de Bruijn CEO @ Bookboost
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4SUITES Integrations

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Support

Unverified

4SUITES has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2025

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

93%

Optimized for quick response

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