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4SUITES - Making Hotels Smarter and Guests Happier | The Future of Easy, Secure Room Access for Quick Succes
93% recommended by 24 hotels
Bell - AI powered product analyst
I analyzed all of 4SUITES’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like 4Suites for its real-time mobile key updates, seamless PMS integration, and impressive security features, which enhance guest experiences and operational efficiencies. The system upgrades existing locks to NFC compatibility, supports fully digital check-ins, and reduces manual tasks, thereby increasing revenue and reducing costs. However, some users report delayed tech support and wish for more proactive issue alerting.
Founded in 2016 | Headquarters in Netherlands | 30 employees
4SUITES is a comprehensive digital access platform designed specifically for the hospitality industry, enabling seamless mobile key functionality and enhancing overall guest experiences. Through real-time mobile key updates and integration with existing property management systems (PMS), 4SUITES provides intuitive, app-less access for guests, significantly enhancing convenience. Additionally, the platform upgrades existing locks to NFC compatibility, facilitating secure and speedy digital check-ins. This reduces manual tasks for hotel staff, thereby boosting operational efficiencies, cutting costs, and ultimately driving higher revenue. Although some users have noted delays in tech support, 4SUITES remains a valuable tool for modernizing hotel operations and improving guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of 4SUITES products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
4SUITES's Provided Description:
"4SUITES opens the door to hotel efficiency and delighted guests:
- intuitive mobile keys (app-less)
- Seamless PMS integration
- Streamlined management"
Not sure if 4SUITES is right for your hotel? Here are similar Hotel Keyless Entry Systems vendors that could be a good fit for your hotel:
Capabilities
100% cloud-based room access via Google Wallet
100% cloud-based room access via Google Wallet
4SUITES and Google Pay Team Up for Seamless Hotel Room Access! 🔑
Prepare yourself for the future of hotel access as 4SUITES teams up with Google Pay to revolutionize room access. With a simple tap, guests using Android devices can effortlessly unlock their rooms using the digital key stored in Google Wallet.
100% cloud-based guest room access
100% cloud-based guest room access
Our smart locks use IoT-enabled sensors to operate keyless entry devices, which can be accessed remotely via a smartphone or other internet-connected device. This provides a smooth, digital guest journey that is essential for hoteliers who want to stay relevant today.
Remote access management via 4SUITES Manager
Remote access management via 4SUITES Manager
The 4SUITES Manager is a powerful cloud-based platform for real-time management of all 4SUITES access products in your hotel. With no local installation required, it provides instant lock information and seamless control of keycards and mobile keys from a single platform. Integration with a PMS gate enables automation, streamlining operations. Experience enhanced control and convenience with instant access right changes, ensuring efficient management.
Realtime access changes and management via PMS Integration
Realtime access changes and management via PMS Integration
The 4SUITES Manager seamlessly integrates with leading PMS suppliers in the Hospitality market, offering effortless setup within minutes. It automates the entry of booking details into the 4SUITES Manager, ensuring a streamlined process. Experience the convenience of a fully automated mobile key workflow, enabling smooth guest access. Enhance operational efficiency with the 4SUITES Manager's PMS automations, providing a hassle-free and efficient solution for managing bookings and mobile keys.
Waterproof cloud-based locks
Waterproof cloud-based locks
We also have cloud-based lock with waterproof hardware to use outdoors e.g. main entrance for motels
4SUITES is offering its smart IoT hotel keys available in Google Wallet. This integration allows guests using Android devices to gain secure access to their room in seconds by simply tapping their device to the lock.
Discover the 4SUITES Manager: a cloud platform seamlessly coordinating all hotel access products in real time. Web-based and installation-free, it provides instant lock updates and centralized control for cloud-based keycards and mobile keys. Integrated with a cloud-based PMS, it streamlines operations and enhances guest service. Elevate your hospitality experience today.
INCLUDED
Q1 '26 Hotel Keyless Entry Systems Survey Insights
4SUITES - Q1 '26 Hotel Keyless Entry Systems Survey Insights
By hotel size
4SUITES is ranked #6 of 8 for Small in Hotel Keyless Entry Systems11 reviews, 89% recommend
Small hotels say that 4SUITES's Hotel Keyless Entry System ranks highly in verified HotelTechReport reviews due to its ease of integration with existing PMS, remote management capabilities, and user-friendly mobile access without the need for additional apps.
4SUITES is ranked #6 of 11 for Mid-sized in Hotel Keyless Entry Systems15 reviews, 96% recommend
Medium hotels say that 4SUITES's Hotel Keyless Entry System efficiently integrates with existing PMS and reduces check-in queues, according to verified HotelTechReport reviews. Medium hotels appreciate 4SUITES's ease of use and reliability, which streamline operations and enhance guest experiences.
By hotel type
4SUITES is ranked #6 of 8 for Luxury Hotels in Hotel Keyless Entry Systems6 reviews, 95% recommend
Luxury hotels say that 4SUITES's Hotel Keyless Entry Systems excel in security, seamless integration with PMS, and efficient mobile access, according to verified HotelTechReport reviews. These aspects are crucial for enhancing guest experiences in Luxury accommodations.
4SUITES is ranked #5 of 7 for Limited Service & Budget Hotels in Hotel Keyless Entry Systems6 reviews, 92% recommend
Limited-Service-Budget hotels say that 4SUITES's Hotel Keyless Entry System ranks highly in verified HotelTechReport reviews for its real-time updates, seamless integration with existing systems, and remote management capabilities, enhancing security and guest convenience without requiring app downloads.
4SUITES is ranked #7 of 7 for Airport/Conference Hotels in Hotel Keyless Entry Systems5 reviews, 98% recommend
Conference hotels say that 4SUITES's Hotel Keyless Entry System enhances guest experience, offers seamless integration with existing systems, and improves security, based on verified HotelTechReport reviews. Its contactless technology simplifies check-in, while centralized management streamlines operations for Conference hotels.
By region
4SUITES is ranked #8 of 8 for North America in Hotel Keyless Entry Systems5 reviews, 82% recommend
Na hotels say that 4SUITES's Hotel Keyless Entry System ranks highly in verified HotelTechReport reviews due to its seamless mobile access, enhanced security features, and remote management capabilities. These aspects are particularly important for Na hotels seeking modern, efficient solutions.
4SUITES is ranked #3 of 8 for Europe in Hotel Keyless Entry Systems21 reviews, 95% recommend
Europe hotels say that 4SUITES's Hotel Keyless Entry System ranks highly according to verified HotelTechReport reviews for its seamless PMS integration, quick installation, and remote management capabilities, which enhance guest experiences and streamline operations across European properties.
By country
4SUITES is ranked #1 of 1 for Germany in Hotel Keyless Entry Systems7 reviews, 97% recommend
De hotels say that 4SUITES's Hotel Keyless Entry System offers seamless integration with PMS, enhances guest experience through ease of use, and provides flexibility with contactless access, according to verified HotelTechReport reviews.
4SUITES is ranked #2 of 4 for Netherlands in Hotel Keyless Entry Systems7 reviews, 90% recommend
Nl hotels say that 4SUITES's Hotel Keyless Entry System is highly rated based on verified HotelTechReport reviews. Key strengths include reliable and easy-to-install hardware, seamless PMS integration, and the ability to enhance guest experience by providing digital keys.
This vendor's trending score is rising, 4SUITES is the #14 most trending product in the Hotel Keyless Entry Systems category (out of 46) and the #654 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Quick service. They are always there for you. Particularly Frank. All problems were quickly resolved with an efficient system where 4suites can monitor and help remotely.
What do you dislike or think could be improved?
I had previously tried to contact 4 suites, but that was done by email, which took a little longer. Always better by phone.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Quick service. They are always there for you. Particularly Frank. All problems were quickly resolved with an efficient system where 4suites can monitor and help remotely.
The locks have presented many new opportunities for us, such as remote management for our property as well as increased security and timelined events.
What do you dislike or think could be improved?
The communication with the company could be better. Sometimes we have waited a long time for responses to problems weve had with the product. However, it is extremely important to note the following; as soon as 4Suites have replied to a ticket/ complaint and aimed to fix it, they have fixed the problem with extreme effectiveness and care. There is no problem they havent fixed for us, it sometimes just takes a while for a response.
3.0
Average
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
5.0/5
Implementation
3.0/5
The locks have presented many new opportunities for us, such as remote management for our property as well as increased security and timelined events.
Excellent and "light" upgrade solution to our old Assa Abloy solution... impressive solution with a great support team and super quick and efficient installation by their engineer.
What do you dislike or think could be improved?
We've gone with the fully mobile-based link / wallet entry solution. I think we may also want an "in parallel" keypad just for the front door so that if for any reason guests don't have a working mobile they can have a PIN as a back up.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Excellent and "light" upgrade solution to our old Assa Abloy solution... impressive solution with a great support team and super quick and efficient installation by their engineer.
I like the most mobile key I found them very practical and useful specially you don't have to install another app on your phone.
What do you dislike or think could be improved?
I think this is the future in terms of guest experience in hospitality industry. I found in 4 suites company competence, reliabilty and a high level of professionalism.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
I like the most mobile key I found them very practical and useful specially you don't have to install another app on your phone.
Security, is the best. We think that it’s very important to keep our guests secure and with 4suites we feel safe.
What do you dislike or think could be improved?
Maybe with a 24/7 call center, when there is an urgent problem. We do get a quick reply in general but since we are located in Mexico, the time is different and we have to wait a while to be attended.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5
Security, is the best. We think that it’s very important to keep our guests secure and with 4suites we feel safe.
4Suites have allowed us to upgrade our existing Assa Abloy locks, turning them into NFC compatable locks. The back office is run on a browser and is very simple to use, along with the system itself being very efficient. The install was simple, two engineers came to site and carried out the necessary work and the integration with our PMS was easy to do and has worked seamlessly.
What do you dislike or think could be improved?
The install came up against an issue with the locks we had being the version older than they thought, the engineers managed to find a fix and continued the install.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
4Suites have allowed us to upgrade our existing Assa Abloy locks, turning them into NFC compatable locks. The back office is run on a browser and is very simple to use, along with the system itself being very efficient. The install was simple, two engineers came to site and carried out the necessary work and the integration with our PMS was...
In general, the use of digital solutions makes our work at the
reception desk much easier. Every hotel in our portfolio will enable guests to check-in, access their room, pay and check-out on their own, because of the integration with our innovative cloud-based software partners. Being able to manage our entire portfolio’s reservations, customer service and revenue departments from a central office, allows us to reduce data silos and enable on-demand quick access to all business data for its teams.
What do you dislike or think could be improved?
It would be cool to have an open api also
5.0
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
In general, the use of digital solutions makes our work at the
reception desk much easier. Every hotel in our portfolio will enable guests to check-in, access their room, pay and check-out on their own, because of the integration with our innovative cloud-based software partners. Being able to manage our entire portfolio’s reservations, cus...
Tech is superior. Helpdesk are very helpful. It is very useful system. Integration and usability is beyond our current time. Well done! It is a state-of-the-art key system, and I must say, it completely redefined my expectations for hotel security and convenience. This cutting-edge technology seamlessly blended advanced security features with unparalleled ease of use, creating a truly exceptional guest experience.
One of the standout features of this hotel key system was its contactless technology. Gone are the days of fumbling with traditional key cards or worrying about demagnetization. The system utilized RFID technology, allowing guests to access their rooms and hotel facilities with a simple tap. This not only streamlined the check-in process but also enhanced overall security by reducing the risk of lost or stolen physical keys.
We can sent digital keys to the guest and they can access their room with ease.
What do you dislike or think could be improved?
After getting system and devices updated and spoke with live tech live, everything work great. I think current system we have is excellent. In conclusion, the hotel key system I experienced set a new standard for excellence in the hospitality industry. Its seamless blend of cutting-edge technology, user-friendly interface, and robust security features made it a standout feature. As hotels continue to prioritize guest satisfaction and security, I believe that this innovative key system serves as a shining example of how technology can elevate the overall hotel experience. If you're seeking a hotel that prioritizes convenience, security, and sustainability, look no further – this key system has truly raised the bar.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Tech is superior. Helpdesk are very helpful. It is very useful system. Integration and usability is beyond our current time. Well done! It is a state-of-the-art key system, and I must say, it completely redefined my expectations for hotel security and convenience. This cutting-edge technology seamlessly blended advanced security features wi...
Great seamless integration fully cloud-connected hotel door locks, lock upgrades, mobile keys, and a cloud management platform for real-time monitoring and access control.
Great integration between 4Suites and Apaleo
Showing all answers to:
"What does this product or service do well?"
Arina Kolomiets
App Success Manager
@
Apaleo
November 7, 2023,
Arina Kolomiets
heard from clients about
4SUITES
Great seamless integration fully cloud-connected hotel door locks, lock upgrades, mobile keys, and a cloud management platform for real-time monitoring and access control.
Great integration between 4Suites and Apaleo
April 17, 2023,
Herwig Hendriks
occassionaly uses
4SUITES
4SUITES is a web-based platform that enables guests to access their hotel room key via any web browser without the need to download a native app. It offers open integration with most cloud-based PMS solutions, making it easy for hotels to implement and manage the system.
December 14, 2022,
Nadia Petropoulou
has seen a demo of
4SUITES
4Suites connects door locks to guest's mobiles through the cloud. The app is turning into the guests' key of the hotel room. They offer a combination of both hardware and software and can transform both your hotel operations and guest experience by making it smarter.
Krasimir Trapchev
Co-founder and CEO
@
Clock Software
December 12, 2019,
Krasimir Trapchev
heard from clients about
4SUITES
Mobile keys at their best. 4 Suites offer the best-in-class possibility to allow your guests to open their room with their mobile device. Designed as mobile-key-first solution 4 Suite stands out in terms of ease of use.
Daan de Bruijn
CEO
@
Bookboost
December 11, 2019,
Daan de Bruijn
has seen a demo of
4SUITES
4 suites offer a mobile key solution that is perfect for any hotelier with a modern mindset. It allows guests to use this great service without having to download an app on their phone, hence offers a great improvement
Question:
What differentiates this product or service from the competition?
Answer:
Integration is fast and simple to use, real time access to reservation data, guest mobile key will never get outdated throughout the reservation, fully automated for hotels and easy to use for guests!
Showing all answers to:
"What differentiates this product or service from the competition?"
Arina Kolomiets
App Success Manager
@
Apaleo
November 7, 2023,
Arina Kolomiets
heard from clients about
4SUITES
Integration is fast and simple to use, real time access to reservation data, guest mobile key will never get outdated throughout the reservation, fully automated for hotels and easy to use for guests!
April 17, 2023,
Herwig Hendriks
occassionaly uses
4SUITES
4SUITES is a cloud-based solution that eliminates the need for guests to download an app, leading to higher adoption rates compared to competitors. The smart access system can enhance hotel operations, improve security, and provide a better guest experience.
December 14, 2022,
Nadia Petropoulou
has seen a demo of
4SUITES
4suites is a completely cloud-based solution and you do not need an app downloaded by the guest to take advantage of it, which can make adoption rates higher than competition. This smart access can improve operations and boost hoteliers' revenue as well as improve the guest journey.
Krasimir Trapchev
Co-founder and CEO
@
Clock Software
December 12, 2019,
Krasimir Trapchev
heard from clients about
4SUITES
No other solution is that easy to convert among your guests. While most of the other mobile key solutions require a download of an app (very unlikely, especially if you are running a smaller group or an individual property) , 4 Suite is good to go with a web link. This way the next generation solutions like Clock PMS can offer a frictionless, instant gratification online check-in solution, where guests can open their roomfroma link in a pre-arrival email or form their guest self-service portal.
Daan de Bruijn
CEO
@
Bookboost
December 11, 2019,
Daan de Bruijn
has seen a demo of
4SUITES
The great advantage of 4suites is that it's easy to implement for a hotel and that there is no threshold for the guest as accessing the service will not get any easier. It's a quality product and provides a great product for the long-run
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The app is fully automated for hotels, lock upgrades that transform existing locks into intelligent and fully connected devices. The 4Suites system is providing full range of functionality needed for the property
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Arina Kolomiets
App Success Manager
@
Apaleo
November 7, 2023,
Arina Kolomiets
heard from clients about
4SUITES
The app is fully automated for hotels, lock upgrades that transform existing locks into intelligent and fully connected devices. The 4Suites system is providing full range of functionality needed for the property
April 17, 2023,
Herwig Hendriks
occassionaly uses
4SUITES
With many seamless integrations already in place, including various hardware solutions to match design requirements, 4SUITES is an excellent choice for hotels looking for a secure and convenient access solution. Book a demo with the team, to experience their cloud-based mobile key solution first hand.
December 14, 2022,
Nadia Petropoulou
has seen a demo of
4SUITES
Get in touch with the 4suites team to explore this connection. Make sure they have the correct PMS and other integrations you need (they have many of them already) to ensure you are getting the best and most optimal connection.
Krasimir Trapchev
Co-founder and CEO
@
Clock Software
December 12, 2019,
Krasimir Trapchev
heard from clients about
4SUITES
You just need to make sure that your door-locks will be able to work with 4 Suites. 4 Suites natively integrates with Hotek, but supports other makes and models as far as I am familiar. Use it with a solution that can maximise the adoption among your guests - a system that will allow them to get into their room without app downloads or even without passing through the reception.
Daan de Bruijn
CEO
@
Bookboost
December 11, 2019,
Daan de Bruijn
has seen a demo of
4SUITES
I would recommend each and every hotelier to use 4suites as it enhances the guest experiences which today's guest expect. 4suites helps hotels to distinguish from others by offering a smooth and seamless experience.
4SUITES has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.