The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 165 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Guestnet shines in ease of use and customer support , with exclusive features like Guest Profiles and Mobile Checkin.
Staytus shines .
Side-by-side ratings based on 165 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 165 | 0 |
After analyzing 165 verified reviews, Guestnet users most value its user-friendly interface, seamless information dissemination, positive guest experience, while Staytus users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Seamless Information Dissemination
▾
|
|
|
+
Positive Guest Experience
▾
|
|
|
+
Customization and Flexibility
▾
|
|
| Cons | |
|
−
Technical Issues and Performance
▾
|
|
|
−
Integration with External Systems
▾
|
|
|
−
Push Notifications and Alerts
▾
|
|
How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #2 56 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #2 85 reviews | — |
| Large (75-199 rooms) | #17 2 reviews | — |
| X-Large (200+ rooms) | #23 0 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #3 52 reviews | — |
| Luxury ▾ | #3 66 reviews | — |
| Branded / Chain ▾ | #7 18 reviews | — |
| Extended Stay ▾ | #3 14 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #13 3 reviews | — |
| Europe ▾ | #2 158 reviews | — |
| Asia Pacific | #16 0 reviews | — |
When choosing between Guestnet by Guestnet and Staytus Revenue Booster by Staytus, your hotel must evaluate what core problem each addresses. Guestnet focuses on enhancing guest communication and experience through a comprehensive digital guest app, while Staytus centers on boosting revenue via advanced pricing strategies. Both aim to improve performance but approach it from different angles—do you prioritize guest engagement or income optimization? The clearer your hotel’s immediate needs, the easier your decision becomes.
Guestnet boasts a strong presence with over 152 reviews and recent feedback from 51 hotels, making its current reputation more reliable. Staytus, with zero reviews and no recent activity, offers little insight into its effectiveness. Given the substantial feedback for Guestnet, it’s evident which product has real-world validation. Are you ready to rely on proven solutions or still exploring options?
Guestnet and Staytus serve very distinct functions, yet both can influence your hotel’s profitability and guest satisfaction. Guestnet’s platform offers a full suite of features like request management, room service ordering, digital guest directories, and multilingual support, designed to streamline communication and elevate the guest experience. Staytus, on the other hand, is positioned as a revenue management system, providing algorithm-driven pricing insights meant to maximize income.
The divergence lies in their core missions: Guestnet aims to foster guest loyalty and operational efficiency through a digital interface, while Staytus attempts to increase revenue through smarter pricing strategies. Both products claim to improve hotel performance, but only Guestnet’s recent reviews and high satisfaction scores suggest proven results. Would your hotel benefit more from operational transformation or revenue maximization?
If your hotel needs to improve guest engagement, communication, and operational workflows, Guestnet is the better choice. With its 152 reviews and a 4.74-star ease-of-use rating, it’s a trusted platform that many hotels rely on for digital guest interaction and upselling. If your primary focus is increasing profitability through sophisticated pricing and revenue optimization, Staytus’s Revenue Booster might seem appealing—but its lack of reviews and data makes it impossible to verify its effectiveness at this time.
For properties that want a proven, well-supported guest app with extensive features, Guestnet should be your go-to. Conversely, if your hotel is ready to invest in a revenue management tool and has the capacity to evaluate its benefits, Staytus could be worth exploring once reviews or case studies are available.
Guestnet’s user rating of 4.74/5 for ease of use reflects a well-designed interface that most hotels find intuitive. Its onboarding process averages 4.66/5, and support ratings are equally high at 4.82/5, with reviewers praising its straightforward setup and helpful support team. Hotels frequently mention how quickly staff can adopt Guestnet and how it simplifies daily tasks, especially with features like automated updates and digital communication.
Staytus, with no publicly available ratings or reviews, provides no data on user experience. Given the lack of user feedback, it’s impossible to determine how accessible or user-friendly Staytus might be. Edge: Guestnet.
Guestnet offers 12 distinct features, including request management, room service ordering, digital guest directories, mobile check-in/out, guest messaging, localized recommendations, and multi-lingual translations. These capabilities cover most aspects of guest communication, service upselling, and operational automation, setting it apart from more limited solutions.
Staytus provides no detailed feature list or additional functionalities. It appears solely focused on pricing optimization, with no evidence of integrated guest-facing features or operational tools. With 12 features in Guestnet and none available for Staytus, the edge clearly goes to Guestnet for feature richness.
Guestnet’s customer support is rated at 4.82/5 by users, with reviews praising its responsiveness, helpfulness, and proactive onboarding assistance. Hoteliers highlight that support staff are readily available, which is critical during initial setup and ongoing use. Positive quotes include “The support team is always available and helpful,” demonstrating strong customer service.
Staytus offers no publicly available support ratings or recent reviews, making it impossible to assess its support quality. Without verified support data, we must conclude that Guestnet’s support quality is the superior choice.
Guestnet boasts 20 verified integration partners, including notable solutions like ASA Hotelsoftware, Mews, Hotelkit, and Websline, facilitating a smooth flow of data across hotel management, POS, and local tourism systems. Its ability to connect with a broad ecosystem enhances operational efficiency and guest service.
Staytus has no listed integrations, limiting its ability to mesh with existing hotel systems or third-party tools. Given Guestnet’s expansive integration network, it remains the more versatile choice for hotels seeking seamless operational connectivity. Edge: Guestnet.
Guestnet’s recent reviews and high ratings suggest strong user satisfaction across various hotel segments. Hotels ranging from small independents to luxury resorts praise its intuitive interface, feature set, and support, with a 95% likelihood to recommend. The recent feedback confirms its ongoing relevance and effectiveness.
There is no review data for Staytus, making it impossible to gauge user satisfaction. Without ratings or feedback, Guestnet’s reputation clearly outshines Staytus. Edge: Guestnet.
Guestnet’s pricing starts at $500 per month, with no mention of freemium options, trial periods, or additional fees. It’s a straightforward, flat-rate model that simplifies budget planning for hotels.
Staytus’s pricing is not publicly disclosed, and no trial information is available. Its lack of transparency raises questions about total cost and value. Based on available data, Guestnet offers more clarity on pricing, aiding your decision-making process.
Guestnet is a comprehensive digital guest app that enhances communication, automates services, and integrates deeply with hotel operations. Its extensive feature set, high user ratings, and proven track record make it a clear choice for hotels seeking to improve guest satisfaction and operational efficiency.
Staytus offers a revenue management focus, but its lack of reviews and features makes it unsuitable for hotels looking for a proven, full-service solution. Until real-world data emerges, Guestnet remains the more reliable and versatile option.
If your priority is elevating guest experience, automating communication, and integrating seamlessly into your existing ecosystem, Guestnet is the clear recommendation. For revenue optimization, stay tuned for future reviews and case studies—currently, Guestnet’s proven reputation makes it the more compelling choice.
According to HTR's product database, Guestnet and Staytus Revenue Booster share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Guest Profiles | ||
| Hotel Directory | ||
| Local Recommendations | ||
| Request Management | ||
| Room Service Ordering | ||
| Web-app |
We analyzed 7 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The tools allow us to reduce paper and manual workflows. At the same time, the optimized communication saves time that we can now invest directly in our guests."
No published case study for this goal yet.
"Guestnet allows us to provide guests with all important information 24/7, which significantly increases satisfaction. At the same time, the platform reduces our team’s workload thr..."
No published case study for this goal yet.
What hoteliers love
Customers consistently praise Guestnet for its intuitive and user-friendly design that makes information easily accessible for both guests and hotel s... Customers consistently praise Guestnet for its intuitive and user-friendly design that makes information easily accessible for both guests and hotel staff. This feature is crucial for fast adoption and smooth operation, minimizing training time and error occurrence.
Reviews highlight that Guestnet effectively allows hotels to provide guests with all needed information, including local activities and accommodations... Reviews highlight that Guestnet effectively allows hotels to provide guests with all needed information, including local activities and accommodations, without the need for paper-based resources, enhancing operational efficiency.
Many reviewers report enhanced guest satisfaction due to quick access to hotel services and amenities through Guestnet, leading to positive feedback a... Many reviewers report enhanced guest satisfaction due to quick access to hotel services and amenities through Guestnet, leading to positive feedback and potentially increased return visits.
Where hoteliers push back
While generally reliable, several users pointed out occasional technical performance issues such as slow loading times when used by multiple users, wh... While generally reliable, several users pointed out occasional technical performance issues such as slow loading times when used by multiple users, which could be improved for a better experience.
Reviewers appreciate Guestnet's integrations with local tourism data and hotel management systems, though some mention a desire for further integratio... Reviewers appreciate Guestnet's integrations with local tourism data and hotel management systems, though some mention a desire for further integration to enhance automation and reduce manual tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Guestnet and Staytus Revenue Booster share many core Hotel Guest Apps features, but each has unique capabilities. Guestnet offers 20 verified integration partners, while Staytus Revenue Booster offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Guestnet leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Guestnet: No. Staytus Revenue Booster: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Guestnet has an HT Score of 96 and Staytus has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor