The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.
Side-by-side ratings based on 169 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 169 | 0 |
After analyzing 169 verified reviews, Mews users most value its user interface and reporting, integration with third-party systems, seamless pms integration, while Steingress Registrierkassencenter GmbH & Co KG users highlight . Click any theme to see what reviewers say.
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User Interface and Reporting
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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Customization and Flexibility
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Operational Refinements
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 44 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 94 reviews | — |
| Large (75-199 rooms) ▾ | #5 7 reviews | — |
| X-Large (200+ rooms) ▾ | #2 9 reviews | — |
By Property Type
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| Boutique ▾ | #3 74 reviews | — |
| Luxury ▾ | #3 41 reviews | — |
| Branded / Chain ▾ | #3 31 reviews | — |
| Extended Stay ▾ | #2 12 reviews | — |
By Region
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| North America ▾ | #3 14 reviews | — |
| Europe ▾ | #2 130 reviews | — |
| Asia Pacific | #5 4 reviews | — |
| Middle East | #6 0 reviews | — |
Choosing the right POS system for your hotel involves evaluating how each solution aligns with your operational needs, guest experience goals, and long-term growth plans. Both Mews POS and Steingress Gaston aim to enhance property operations but diverge significantly in scope, user feedback, and regional presence. Mews POS is a cloud-native, integrated platform with a strong user community and recent reviews, whereas Steingress Gaston offers AI-driven property management with limited regional reach and no recent customer feedback.
Are you prioritizing a widely adopted, well-supported POS with active hotel user reviews, or are you exploring a niche property management system with AI features and a smaller footprint?
Mews POS is designed specifically for hotels, integrating seamlessly with its property management system (PMS). It offers a unified platform that combines point-of-sale, inventory, online ordering, and reporting, all tailored for hospitality environments. In contrast, Steingress Gaston focuses on property management with AI-powered automation for lease and tenant management, not tailored explicitly for hotel food and beverage operations.
Your team needs to weigh whether a comprehensive, hotel-focused POS like Mews, which supports guest-facing features like digital menus and mobile ordering, aligns better with your operational model. Alternatively, do you prefer an AI-driven property management system targeting broader real estate or tenant management, where POS is not the primary feature?
The key question is: which system's core capabilities match your hotel’s daily operations and growth ambitions?
If your hotel requires a modern, cloud-based POS that integrates directly with a hospitality-specific PMS and supports F&B and guest service automation, go with Mews POS. Its strong recent reviews, high user satisfaction, and extensive feature set make it ideal for hotels seeking an all-in-one operational tool.
If your hotel primarily needs a property management system with AI-enhanced tenant feedback and lease automation—especially in markets where Steingress has a presence—then Steingress Gaston could suit your needs. However, note that it lacks dedicated hotel features and has no recent reviews, which raises concerns about current support and usability.
For hoteliers prioritizing guest experience and operational efficiency, Mews POS is the more reliable choice. Conversely, for property managers seeking AI-driven tenant insights, Steingress may be relevant but less proven in the hotel sector.
Mews POS boasts a user rating of 4.74 out of 5 and a recent review count of 66 in the last six months, indicating active, current user feedback. Users praise its intuitive interface, smooth onboarding, and cross-device usability, with many mentioning quick staff adoption and positive operational impacts. Mews' onboarding is rated 4.39 out of 5, reflecting an effective process that, while sometimes complex initially, generally facilitates quick learning.
Steingress Gaston has no available recent reviews or ratings, making it impossible to assess its usability or user satisfaction. The lack of customer feedback suggests either limited adoption or unreported usability issues.
Edge: Mews POS.
Mews POS offers 29 unique features tailored specifically for hotel F&B and guest experience, including PCI compliance, digital menus, mobile ordering, integrated kitchen display, inventory management, rewards programs, and detailed reporting tools. These features directly support hotel restaurant operations and guest interaction.
Steingress Gaston provides AI-powered tenant feedback analysis, lease management automation, and operational insights, but lacks dedicated features for hotel restaurant POS and F&B services. It has no feature set comparable to Mews POS's hospitality-specific tools.
Edge: Mews POS.
Mews scores 4.43 out of 5 in customer support, with recent reviews highlighting reliable, solution-oriented assistance and structured onboarding. Guests note that support is generally responsive, aiding smooth implementation and ongoing use.
Steingress Gaston has no recent reviews or support ratings available, making it hard to determine its responsiveness or quality of support. The absence of feedback may indicate limited support resources or lower adoption.
Edge: Mews POS.
Mews boasts 336 verified integration partners, including channel managers, payment providers, and hotel-specific tools like Criton and Orange Hotel Marketing. This extensive ecosystem supports smooth operational workflows and third-party partnerships.
Steingress Gaston has only 2 verified integrations with Planet and Casablanca, limiting its ability to connect with other essential hotel systems. Its narrow integration scope constrains flexibility and scalability.
Edge: Mews POS.
Mews's overall rating is 0/5, but this score appears to be an error since it has 156 reviews and a high NPS score of 9.32/10, with 95% likelihood to recommend. Recent reviews consistently praise its ease of use, feature set, and support, especially among small, boutique, and city center hotels.
Steingress Gaston has no recent reviews or ratings, making it impossible to assess hotel satisfaction or preferences.
Edge: Mews POS.
Mews charges a flat monthly fee of $200, with no additional implementation or setup costs, and no freemium options. Its transparent pricing aligns with its comprehensive feature set and active support.
Steingress Gaston does not publish pricing details, nor does it offer trial information. Its cost structure remains unclear, which may complicate budgeting and decision-making.
Not ideal if:
Not ideal if:
Mews POS stands out as the better choice for hotels, thanks to its current active user base, extensive feature set, and regional presence. Its high ratings and recent reviews confirm its reliability and suitability for hospitality environments, especially in North America and Europe.
Steingress Gaston, while offering AI-driven management tools, has limited hotel-specific features, no recent customer feedback, and a very narrow integration portfolio. It may fit niche property management needs outside hospitality but is not recommended for hotel operations today.
If your hotel needs a proven, comprehensive POS integrated with a hotel PMS, Mews POS is clearly the more reliable and future-ready solution. For tenants or property managers focused on AI and lease automation, Steingress may be considered, but with caution given the lack of recent validation.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | — |
According to HTR's product database, Mews POS and Steingress Gaston share 0 features. Here are the key differences — features one has that the other lacks.
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| Check Splitting | ||
| Digital Menus | ||
| Discounts & Promotions | ||
| PCI Compliant | ||
| Payment Log Reports | ||
| Upselling |
Showing top differences. 17 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
No published case study for this goal yet.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
No published case study for this goal yet.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
No published case study for this goal yet.
What hoteliers love
The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Where hoteliers push back
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mews POS and Steingress Gaston share many core Hotel POS Systems features, but each has unique capabilities. Mews POS offers 335 verified integration partners, while Steingress Gaston offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mews POS: No. Steingress Gaston: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and Steingress Registrierkassencenter GmbH & Co KG has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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