The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Vreasy shines .
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 395 | 0 |
After analyzing 395 verified reviews, ThinkReservations users most value its customer support, operational efficiency, data and reporting, while Vreasy users highlight . Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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Pricing and Fees
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Security Features
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Vreasy |
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| Small (10-24 rooms) ▾ | #4 145 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #9 25 reviews | — |
| Large (75-199 rooms) | #6 3 reviews | — |
| X-Large (200+ rooms) | #5 1 reviews | — |
By Property Type
| Segment |
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Vreasy |
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| Boutique ▾ | #7 100 reviews | — |
| Luxury ▾ | #7 70 reviews | — |
| Branded / Chain ▾ | #7 24 reviews | — |
| Extended Stay ▾ | #11 8 reviews | — |
By Region
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Vreasy |
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| North America ▾ | #1 386 reviews | — |
| Europe | #57 0 reviews | — |
| Asia Pacific | #32 0 reviews | — |
| Middle East | #32 0 reviews | — |
Choosing between ThinkReservations PMS and Vreasy hinges on your hotel's core needs and operational scope. ThinkReservations offers a robust, feature-rich property management system with extensive integrations and proven market presence, especially suited for small to medium hotels and inns. Vreasy, while tailored for vacation rentals, lacks recent reviews and broader functionality, making it less suitable for traditional hotels seeking a comprehensive solution.
Both products aim to streamline property operations, but their target audiences and feature depths differ. ThinkReservations provides a mature, well-supported platform with nearly 360 reviews and a 4.88/5 rating, indicating high user satisfaction. Vreasy, on the other hand, has no recent reviews or ratings, raising questions about its current performance and customer feedback.
Are you prioritizing a proven, feature-rich PMS with extensive integrations, or are you exploring a less documented platform that might suit specific vacation rental needs? This comparison will help clarify which product aligns best with your operational goals.
ThinkReservations is built specifically for hotels, inns, and boutique properties, offering 39 features like channel management, advanced booking engine, guest profiles, and automated guest communication, all backed by recent reviews and high ratings. Vreasy, in contrast, is primarily designed for vacation rental managers, providing reservation and guest management features but lacking the extensive hotel-specific functionalities found in ThinkReservations.
ThinkReservations boasts 356 reviews in the past six months, with a 4.88/5 score and a 97% likelihood to recommend, indicating ongoing user satisfaction and a strong market presence. Vreasy's absence of recent reviews and zero verified integrations suggest limited recent user feedback or adoption in the hotel sector.
Given the data, if your focus is on a comprehensive PMS for a traditional hotel, ThinkReservations is clearly the more tested and supported choice. Vreasy may be suitable for specific vacation rental operators but is less proven for traditional hotel management.
If your hotel needs a full-featured PMS with deep integration capabilities, focus on operational efficiency, and support for multiple online channels, go with ThinkReservations. Its advanced booking engine, channel management, reporting, and guest communication tools are designed to meet hotel-specific demands.
If your hotel is a vacation rental business or small property seeking a platform mainly for reservation management and guest communication without extensive hotel-centric features, Vreasy could be considered. However, due to the lack of recent reviews and detailed feature data, ThinkReservations remains the safer, more comprehensive choice for most traditional hotels.
For hoteliers prioritizing reliability, proven support, and extensive features, ThinkReservations is the clear winner. Vreasy's niche focus and limited recent feedback make it less suitable for hotels seeking a mature, full-spectrum PMS solution.
ThinkReservations scores exceptionally well for ease of use, with a 4.82/5 rating and positive reviews highlighting its intuitive interface, straightforward onboarding, and helpful support. Users describe it as "like adding another employee," emphasizing its user-friendliness and operational simplicity.
Vreasy, lacking recent reviews and detailed user feedback, provides limited information about its UI and usability. Without recent data, it's difficult to assess its ease of use, but the absence of user ratings suggests less market validation.
Edge: ThinkReservations.
ThinkReservations offers 39 distinct features, including channel management, online booking engine, automated night audits, guest profiles, integrated payment processing, digital registration, and real-time reporting. It also provides advanced revenue and rate management tools, group handling, and multi-lingual support—comprehensive tools tailored for hotels.
Vreasy, with no verified features listed, appears to have reservation management and basic guest communication capabilities but lacks the extensive hotel-specific functionalities found in ThinkReservations. The absence of detailed features makes it less appealing for full-scale hotel operations.
Edge: ThinkReservations.
ThinkReservations enjoys a 4.82/5 support rating backed by recent reviews emphasizing quick, accessible, and knowledgeable support staff. Users frequently mention that support is "fantastic," and the onboarding process is described as seamless.
Vreasy offers no recent testimonials or ratings, making it impossible to gauge its support quality or responsiveness. The lack of feedback and reviews suggests limited market traction or customer engagement.
Edge: ThinkReservations.
ThinkReservations integrates with 16 verified partners, including major OTAs like Expedia, Airbnb, TripAdvisor, and channel managers such as Sojern and TrustYou. These integrations are critical for automating distribution and revenue optimization.
Vreasy has zero verified integrations, indicating a potential limitation in connecting with essential third-party services needed for comprehensive hotel operations. The absence of integrations limits its utility for hotels relying on multiple sales channels.
Edge: ThinkReservations.
ThinkReservations has a recent review count of 356, with an overall rating of 4.88/5, and a 97% likelihood to recommend, especially among small and boutique hotels and inns. Hoteliers praise its reliability, support, and feature set, making it the preferred choice for hotel properties.
Vreasy has no recent reviews or ratings, so there's no credible user feedback or property-specific ratings to compare. Its lack of recent reviews suggests limited hotel user adoption or satisfaction.
Edge: ThinkReservations.
ThinkReservations charges a base price of $500 per month, with no mention of additional implementation or setup fees, and does not offer a freemium or trial version. The pricing model appears straightforward but might be a consideration for smaller properties.
Vreasy's pricing details are unavailable, and no trial information is provided. Without clear pricing, it's difficult to assess value or compare directly, but the lack of transparency is a drawback.
Not ideal if your hotel operates with simple reservation needs or prefers a lightweight, less integrated solution.
Not ideal if your hotel is a traditional property seeking a mature, fully integrated PMS with extensive channel management, reporting, and support.
ThinkReservations is a comprehensive, well-supported PMS trusted by hundreds of hoteliers, especially small to midsize hotels. Its extensive features, recent positive reviews, and proven integrations make it the clear choice for hoteliers seeking operational excellence and guest satisfaction.
Vreasy, while potentially suitable for vacation rentals or niche markets, lacks recent reviews, detailed features, and verified integrations, making it less reliable for traditional hotel management. Its absence of market presence and user feedback does not position it as a serious contender for most hotels.
If your hotel values a mature platform with ongoing support, proven results, and extensive functionality, ThinkReservations is the recommended solution. Vreasy may be worth exploring if your property is heavily focused on vacation rentals and you are comfortable with limited recent market validation.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Vreasy | |
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| Starting Price | From $500/mo | — |
According to HTR's product database, ThinkReservations PMS and Vreasy share 0 features. Here are the key differences — features one has that the other lacks.
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Vreasy |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
No published case study for this goal yet.
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ThinkReservations PMS and Vreasy share many core Property Management Systems features, but each has unique capabilities. ThinkReservations PMS offers 16 verified integration partners, while Vreasy offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ThinkReservations PMS: No. Vreasy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ThinkReservations has an HT Score of 89 and Vreasy has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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