The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Timon Hotel shines , with exclusive features like Guest CRM.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | From $400/mo |
| Verified Reviews | 34 | 0 |
After analyzing 34 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while Timon Hotel users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #53 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | — |
| Large (75-199 rooms) ▾ | #11 13 reviews | — |
| X-Large (200+ rooms) | #22 2 reviews | — |
By Property Type
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| Boutique ▾ | #33 17 reviews | — |
| Luxury ▾ | #24 25 reviews | — |
| Branded / Chain ▾ | #22 19 reviews | — |
| Extended Stay | #45 2 reviews | — |
By Region
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| North America | #33 4 reviews | — |
| Europe ▾ | #30 8 reviews | — |
| Asia Pacific ▾ | #14 5 reviews | — |
| Middle East ▾ | #5 14 reviews | — |
Choosing a property management system (PMS) is critical for your hotel’s operations, guest experience, and revenue management. Shiji Daylight PMS by Shiji Group and Timon Hotel both aim to streamline your workflows, but they diverge significantly in features, market presence, and user feedback. Shiji Daylight offers a broad set of features backed by substantial reviews and recent positive feedback, while Timon Hotel remains relatively unreviewed and less established. Which platform is truly the better fit for your hotel?
Both products serve to centralize hotel operations, improve efficiency, and elevate guest service. Shiji Daylight PMS, built for hotels of all sizes, provides a cloud-native, scalable platform with extensive functionality and a global footprint. Timon Hotel, in contrast, is a newer platform with a focus on business intelligence and configurability, but it lacks recent user reviews and detailed feedback. Does one system’s proven track record outweigh the other’s conceptual advantages?
Your decision hinges on whether your hotel prioritizes comprehensive features and proven support or prefers a more flexible, scalable platform with a focus on strategic insights. The strength of Shiji’s large, recent review base makes it a more reliable choice. Are you ready to compare their core strengths?
If your hotel needs a full-featured, reliable PMS with extensive integrations, detailed reporting, and robust support, go with Shiji Daylight. It’s suitable for large properties, chains, or independent hotels seeking a scalable, cloud-based system that’s backed by more than 32 recent reviews, all with high satisfaction scores.
If your hotel is smaller, highly customizable, and focused on strategic insights or business intelligence, Timon Hotel could appeal. However, with zero reviews in the past six months and limited feature information, it’s less proven. For most hotels looking for stability and proven performance, Shiji’s extensive review history makes it the more confident choice.
Shiji Daylight PMS earns a high ease-of-use rating of 4.63/5 from reviews emphasizing its intuitive interface, straightforward training materials, and quick onboarding. Users highlight its user-friendly design that reduces training time and task complexity, with positive feedback about its mobile and tablet functionalities.
Timon Hotel offers no recent reviews or detailed usability feedback, making it impossible to assess its user experience. Given the lack of recent data, your team cannot confidently expect an easy implementation or daily use experience with Timon Hotel.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS boasts an impressive suite of 88 unique features, including guest profiles, multi-lingual support, centralized role management, online check-in/out, integrated CRS, guest messaging, digital registration, automated reminders, advanced rate management, and extensive reporting tools. It integrates with 64 verified partners, supporting complex hotel operations and large portfolios.
Timon Hotel offers only one unique feature—guest CRM—and a total of 11 verified integrations, mainly with regional partners. Its feature set is limited, lacking advanced modules like online check-in, housekeping mobile apps, or detailed revenue management.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS scores 4.53/5 on customer support, with reviews praising its responsive and professional support team that aids smooth implementation and ongoing operations. The support is consistently highlighted as a key advantage, especially given the large user base.
Timon Hotel has no recent reviews or publicly available support ratings, making it impossible to gauge support quality. With no recent feedback, Shiji’s support system clearly has an established, positive reputation.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS integrates with 64 verified partners, including well-known names like SiteMinder, Onity, Cendyn, IDeaS, and Amadeus, supporting a broad ecosystem for large and complex hotel operations. Its extensive integrations facilitate seamless workflows across revenue management, distribution, payments, and more.
Timon Hotel connects with 11 verified partners, mainly regional or smaller providers like RateGain and Lybra Tech, limiting its integration scope. Its smaller partner network might restrict scalability for larger operations or more advanced distribution needs.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS’s overall score of 74.68 from 32 recent reviews reflects significant user engagement and satisfaction. Hoteliers praise its user-friendliness, comprehensive features, and support, especially in larger hotel segments like luxury and branded properties.
Timon Hotel has no recent reviews or ratings, making it impossible to determine user satisfaction. Given its limited review data, Shiji’s established reputation clearly makes it the more trusted option.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS costs $1,200 per month with no mention of a free trial or additional fees. Its pricing indicates a premium solution aimed at larger hotels or chains needing extensive features.
Timon Hotel is priced at $400 per month, also without a trial, appealing to smaller hotels or those seeking a more economical solution. However, its limited feature set suggests it may not meet the needs of larger or more complex properties.
Not ideal if your hotel is very small, with few properties, or has minimal operational complexity.
Not ideal if your hotel requires advanced modules, broad integrations, or proven large-scale support.
Shiji Daylight PMS offers a proven, feature-rich platform with extensive integrations, a large user base, and recent positive reviews. Its capabilities extend from operations to guest engagement, making it suitable for hotels of all sizes seeking reliability and depth.
Timon Hotel, while promising in concept, lacks recent user feedback and offers a narrower feature set, mainly appealing to small hotels or those with specific business intelligence needs. Its limited reviews and integrations suggest it’s not yet a proven choice for most properties.
For most hoteliers, especially those seeking a trusted, comprehensive PMS, Shiji Daylight remains the superior option. Its extensive support, positive recent reviews, and broad feature set make it the safer, more scalable choice. Timon Hotel may suit niche cases but is unproven at this stage.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | From $400/mo |
According to HTR's product database, Shiji Daylight PMS and Timon Hotel share 10 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 77 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and Timon Hotel share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 64 verified integration partners, while Timon Hotel offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. Timon Hotel: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and Timon Hotel has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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