The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Tokeet shines .
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | Contact sales |
| Verified Reviews | 34 | 0 |
After analyzing 34 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while Tokeet users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #53 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | — |
| Large (75-199 rooms) ▾ | #11 13 reviews | — |
| X-Large (200+ rooms) | #22 2 reviews | — |
By Property Type
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| Boutique ▾ | #33 17 reviews | — |
| Luxury ▾ | #24 25 reviews | — |
| Branded / Chain ▾ | #22 19 reviews | — |
| Extended Stay | #45 2 reviews | — |
By Region
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| North America | #33 4 reviews | — |
| Europe ▾ | #30 8 reviews | — |
| Asia Pacific ▾ | #14 5 reviews | — |
| Middle East ▾ | #5 14 reviews | — |
Choosing between Shiji Daylight PMS and Tokeet hinges on your hotel’s operational scope and technological needs. Both aim to streamline property management but target different segments; Shiji is built for hotels of all sizes with extensive features, while Tokeet primarily serves vacation rentals and smaller property portfolios. Your decision should reflect your property type, complexity, and growth plans—so which system truly suits your hotel?
While Tokeet boasts a simpler interface tailored for vacation rentals with limited features, Shiji offers a comprehensive, scalable platform packed with advanced tools. Considering recent user feedback and review data, Shiji’s larger user base and more recent reviews make it the more reliable choice in today’s market. But let’s explore how they compare across key areas.
Both products aim to centralize and automate hotel operations, but they diverge significantly in complexity and target market. Shiji Daylight PMS is a cloud-native system designed to serve a broad range of hotel types, from independent boutique properties to international chains, offering a vast array of features and integrations. Conversely, Tokeet is geared toward vacation rentals and smaller property portfolios, emphasizing ease of use and automation for property managers with fewer properties.
Shiji has a clear edge due to its extensive feature set—98 features compared to Tokeet’s zero—covering everything from guest profiles to advanced reporting and integrations. Its user-friendly interface combined with high support ratings (4.53/5 support score) and more recent reviews (32 reviews within the last six months) suggest it’s a more current and trusted solution. Tokeet’s lack of recent reviews and limited features imply it’s less suitable for hotels seeking robust management tools.
Do you need a flexible, feature-rich PMS capable of scaling with your hotel’s growth? Or are you managing a handful of vacation rentals where simplicity suffices? Shiji’s recent reviews and large user base make it the more dependable choice for hotels.
If your hotel operates in a larger, more complex environment—like a branded hotel chain or a luxury property—Shiji’s extensive features make it the clear pick. Its ability to manage multi-property operations, detailed reporting, guest personalization, and integrations with CRS and payment systems suit hotels seeking operational control and scalability.
If your hotel is a small, independent property or a vacation rental manager focusing on a handful of units, Tokeet’s streamlined interface and easy automation might appeal. However, the lack of recent reviews and limited features (only 3 verified integrations) suggest it’s less equipped to handle more sophisticated hotel needs.
For property managers who value a proven, well-supported platform with recent performance data, Shiji’s high ratings (74.68/100 HTR Score, 4.63/5 ease of use, and 90% likelihood to recommend) make it the better option. Its feature set, including online check-in, guest messaging, and detailed reporting, aligns with modern hotel management demands.
Ease of use is a critical factor, especially during onboarding and staff training. Shiji’s high ease of use score (4.63/5) and positive reviews about its user-friendly interface suggest your team will adapt quickly, with helpful training materials and smooth implementation. Its recent review count (32 reviews in six months) supports its current, well-supported usability.
Tokeet’s review absence makes it difficult to assess its user experience, but its reputation as a vacation rental management platform indicates a focus on simplicity. Still, without recent reviews or a significant user base, it’s hard to determine if Tokeet offers the same level of ease as Shiji.
Edge: Shiji Daylight PMS.
Shiji’s feature count (98 features) far surpasses Tokeet’s, which offers no listed features in this comparison. Shiji provides advanced capabilities like multi-lingual support, centralized user management, mobile check-in, integrated CRS, guest CRM, automated reminders, housekeeping modules, rate management, and detailed reporting—features critical for larger hotels.
Tokeet, with only a handful of features specific to vacation rentals, focuses on booking management, channel management, guest communications, and invoicing. Its limited integration options (only 3 verified partners) and lack of detailed feature descriptions suggest it’s not suitable for hotels needing broad functionality.
Edge: Shiji Daylight PMS.
Shiji’s support rating (4.53/5) and recent reviews highlight a support team that is professional and responsive, with users appreciating their 24/7 availability. The positive feedback about training materials and support responsiveness points to a system that assists hotels in smooth onboarding and ongoing operations.
Tokeet offers no recent reviews or detailed support ratings, which makes it difficult to assess its support quality. Given the importance of reliable support in complex hotel environments, Shiji’s proven support reputation is a decisive advantage.
Edge: Shiji Daylight PMS.
Shiji’s integration count (64 verified partners) significantly exceeds Tokeet’s 3, making it more adaptable to hotel tech stacks. Its partners include major solutions like SiteMinder, Revinate, IDeaS, Duetto, Amadeus, and Oaky, covering CRS, revenue management, marketing, and payment systems.
Tokeet’s integrations are limited, with only three listed, focusing mainly on vacation rental platforms such as Airbnb and Booking.com. If your hotel relies on multiple system integrations for operations, Shiji’s extensive partner network provides better flexibility and future-proofing.
Edge: Shiji Daylight PMS.
Shiji’s recent reviews and high ratings (4.63/5 ease of use, 4.53/5 support, 74.68/100 HTR Score and 90% likelihood to recommend) signal a satisfied user base, especially among larger hotels. Review excerpts praise its intuitiveness, detailed reporting, and support responsiveness, particularly for properties with complex needs.
Tokeet’s lack of recent reviews eliminates the ability to gauge current user satisfaction. Its niche focus on vacation rentals and smaller portfolios means it may not meet the expectations of hotelier clients seeking enterprise-level features and support.
Therefore, Shiji’s larger and more recent review base makes it the preferred choice for hoteliers.
Edge: Shiji Daylight PMS.
Shiji’s pricing starts at $1,200 per month, with no freemium or trial options. This price reflects its extensive feature set and enterprise capabilities, making it a significant investment suitable for larger hotels and chains.
Tokeet’s pricing details are not publicly disclosed, which is typical for smaller SaaS platforms, but the absence of clear pricing suggests it’s targeted at small operators with limited budgets.
If your hotel requires a full-featured, scalable PMS, the cost of Shiji is justified. For smaller operations, Tokeet might be more affordable, but the lack of transparency and features could limit scalability.
Not ideal if your hotel:
Not ideal if your hotel:
Shiji Daylight PMS offers a comprehensive, scalable management platform suitable for hotels of all sizes, especially those with complex operational needs. Its large feature set, recent positive reviews, and extensive integrations make it the more trustworthy choice for modern hoteliers looking to future-proof their operations.
Tokeet’s strengths lie in its simplicity and affordability for small-scale vacation rentals, but its limited feature set and lack of recent reviews mean it falls short for hotels with more sophisticated demands. If you operate a larger hotel or aim to grow, Shiji provides the tools, support, and reliability you need.
In conclusion, if your hotel seeks a full-featured, proven PMS with recent reviews backing its performance, go with Shiji Daylight PMS. For small, straightforward vacation rentals with basic needs, Tokeet could be a viable, budget-friendly option—but consider the limitations carefully.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | — |
According to HTR's product database, Shiji Daylight PMS and Tokeet share 0 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
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Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and Tokeet share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 65 verified integration partners, while Tokeet offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. Tokeet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and Tokeet has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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