Compare TouchMenu vs dormakaba vs Guest Service

TouchMenu

TouchMenu

25 reviews
dormakaba

dormakaba

28 reviews
Guest Service

Guest Service

28 reviews

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Compare TouchMenu vs dormakaba vs Guest Service

Hotel Guest Apps vendor comparison between TouchMenu vs dormakaba vs Guest Service. Find out which Hotel Guest Apps is right for you based on realtime data from 81 verified hotelier reviews across 14 countries.

TouchMenu

TouchMenu

Ranked 5 (out of 88)

4.9
25 reviews
View profile
dormakaba

dormakaba

Ranked 2 (out of 42)

4.8
28 reviews
View profile
Guest Service

Guest Service

Ranked 4 (out of 88)

4.9
28 reviews
View profile

Ratings Summary

HT Score

TouchMenu

76 HTScore Icon

dormakaba

84 HTScore Icon

Guest Service

77 HTScore Icon
Popularity

TouchMenu

25 verified reviews

dormakaba

28 verified reviews

Guest Service

28 verified reviews
Likelihood to Recommend

TouchMenu

98%

dormakaba

96%

Guest Service

98%
Ease of Use

TouchMenu

5

dormakaba

4.4

Guest Service

4.9
ROI

TouchMenu

4.9

dormakaba

4.2

Guest Service

4.8
Implementation

TouchMenu

5

dormakaba

4

Guest Service

4.7
Customer Support

TouchMenu

5

Verified Customer Support

dormakaba

4.3

Verified Customer Support

Guest Service

4.7

Verified Customer Support

Certificate of Excellence

TouchMenu

dormakaba

Guest Service

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

TouchMenu

Communication & Messaging

Content Management

Upselling

Request Management

dormakaba

Door Hardware

Access Management

Guest App

Compatibility

Guest Service

Communication & Messaging

Content Management

Upselling

Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TouchMenu
vs.
dormakaba
vs.
Guest Service

Customers

Top 3 Segments

TouchMenu

Luxury Hotels - 48%
Resorts - 16%
Branded Hotels - 16%

dormakaba

Branded Hotels - 23%
Airport/Conference Hotels - 11%
Limited Service & Budget Hotels - 11%

Guest Service

Resorts - 45%
Luxury Hotels - 29%
Branded Hotels - 11%
Featured clients
-

dormakaba

dormakaba doesn’t have any featured brands available

Guest Service

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu Average TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Dormakaba Average Dormakaba

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

TouchMenu

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

dormakaba

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TouchMenu
vs.
dormakaba
vs.
Guest Service

What Customers Are Saying

Most Recent Review

TouchMenu

The right partner!

Night manager

dormakaba

Excellence in Security and Innovation

Assistant General Manager from Naples (United States of America)

Guest Service

Reception team

Front Office from (Turkey)
Most Positive Review

TouchMenu

Digital menu

Hotel manager

dormakaba

I don't blame every product has problem, but Dormakaba Saflok customer service is very terrible

Building engineer

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)
Most Critical

TouchMenu

Digital menu

Hotel manager

dormakaba

Good Customer Service

General Manager from Bangor (United States of America)

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)
References
-

dormakaba

dormakaba doesn’t have any references available

Guest Service

Guest Service doesn’t have any references available

General Info

Screenshots
Integrations

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

dormakaba

Property Management Systems (8) Contactless Check-in (7) Hotel Guest Apps (4)

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)
Recent Company Updates
-

dormakaba

dormakaba doesn’t have any recent company updates

Guest Service

Guest Service doesn’t have any recent company updates

Recent Articles

TouchMenu

TouchMenu doesn’t have any recent articles

Guest Service

Guest Service doesn’t have any recent articles