TouchMenu vs. H2O Hospitality, Ltd. vs. Guest Service: Which is a Better Fit?

Ratings Summary

HT Score

TouchMenu

H2O Smart Check In

Guest Service

Popularity

TouchMenu

25 verified reviews

H2O Smart Check In

25 verified reviews

Guest Service

28 verified reviews

Likelihood to Recommend

TouchMenu

98%

H2O Smart Check In

100%

Guest Service

98%

Ease of Use

TouchMenu

H2O Smart Check In

Guest Service

4.9

ROI

TouchMenu

4.9

H2O Smart Check In

Guest Service

4.8

Implementation

TouchMenu

H2O Smart Check In

4.9

Guest Service

4.7

Customer Support

TouchMenu

Verified Customer Support

H2O Smart Check In

Verified Customer Support

Guest Service

4.7

Verified Customer Support

Certificate of Excellence

TouchMenu

H2O Smart Check In

Guest Service

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

H2O Smart Check In

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TouchMenu

vs.

H2O Hospitality, Ltd.

vs.

Guest Service

Take recommendations quiz

Customers

Top 3 Segments

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

H2O Smart Check In

Resorts - 44%

Vacation Rentals & Villas - 20%

Luxury Hotels - 12%

Guest Service

Resorts - 45%

Luxury Hotels - 29%

Branded Hotels - 11%

Featured clients

Guest Service

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

TouchMenu

Average

H2O Smart Check In

Average

Guest Service

Average

Custom Price Quote

TouchMenu

vs.

H2O Hospitality, Ltd.

vs.

Guest Service

1-click quote request

What Customers Are Saying

Most Recent Review

TouchMenu

The right partner!

Night manager

H2O Smart Check In

Perfect system for guest and hotel

STAFF from Yeosu (Korea, South)

Guest Service

Reception team

Front Office from (Turkey)

Most Positive Review

TouchMenu

Digital menu

Hotel manager

H2O Smart Check In

A company with the most advanced hotel solutions that exist in Korea

General Manager

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

Most Critical

TouchMenu

Digital menu

Hotel manager

H2O Smart Check In

A company with the most advanced hotel solutions that exist in Korea

General Manager

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

References

Guest Service

Guest Service doesn’t have any references available

General Info

Screenshots

Integrations

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

H2O Smart Check In

Upselling Software (1) Property Management Systems (1) Hotel Restaurant POS Systems (1)

View all integrations (1)

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

Recent Company Updates

Guest Service

Guest Service doesn’t have any recent company updates

TouchMenu

TouchMenu doesn’t have any recent articles

H2O Smart Check In

H2O Hospitality, Ltd. doesn’t have any recent articles

Guest Service

Guest Service doesn’t have any recent articles