TouchMenu vs. H2O Hospitality, Ltd. vs. Guestnet: Which is a Better Fit?

Ratings Summary

HT Score

TouchMenu

H2O Smart Check In

Guestnet

Popularity

TouchMenu

25 verified reviews

H2O Smart Check In

25 verified reviews

Guestnet

62 verified reviews

Likelihood to Recommend

TouchMenu

98%

H2O Smart Check In

100%

Guestnet

97%

Ease of Use

TouchMenu

H2O Smart Check In

Guestnet

4.8

ROI

TouchMenu

4.9

H2O Smart Check In

Guestnet

4.5

Implementation

TouchMenu

H2O Smart Check In

4.9

Guestnet

4.8

Customer Support

TouchMenu

Verified Customer Support

H2O Smart Check In

Verified Customer Support

Guestnet

4.9

Verified Customer Support

Certificate of Excellence

TouchMenu

H2O Smart Check In

Guestnet

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

H2O Smart Check In

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Guestnet

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TouchMenu

vs.

H2O Hospitality, Ltd.

vs.

Guestnet

Take recommendations quiz

Customers

Top 3 Segments

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

H2O Smart Check In

Resorts - 44%

Vacation Rentals & Villas - 20%

Luxury Hotels - 12%

Guestnet

Luxury Hotels - 35%

Resorts - 16%

Vacation Rentals & Villas - 11%

Featured clients

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

TouchMenu

Average

H2O Smart Check In

Average

Guestnet

Average

Custom Price Quote

TouchMenu

vs.

H2O Hospitality, Ltd.

vs.

Guestnet

1-click quote request

What Customers Are Saying

Most Recent Review

TouchMenu

The right partner!

Night manager

H2O Smart Check In

Perfect system for guest and hotel

STAFF from Yeosu (Korea, South)

Guestnet

Useful for information

Hotel from La Villa (Italy)

Most Positive Review

TouchMenu

Digital menu

Hotel manager

H2O Smart Check In

A company with the most advanced hotel solutions that exist in Korea

General Manager

Guestnet

A Game-Changer in Hotel Guest Experience

Direction

Most Critical

TouchMenu

Digital menu

Hotel manager

H2O Smart Check In

A company with the most advanced hotel solutions that exist in Korea

General Manager

Guestnet

A Game-Changer in Hotel Guest Experience

Direction

References

General Info

Screenshots

Integrations

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

H2O Smart Check In

Upselling Software (1) Property Management Systems (1) Hotel Restaurant POS Systems (1)

View all integrations (1)

Guestnet

Property Management Systems (8) Hotel CRM & Email Marketing (4) Direct Booking Tools (2)

View all integrations (21)

Recent Company Updates

TouchMenu

TouchMenu doesn’t have any recent articles

H2O Smart Check In

H2O Hospitality, Ltd. doesn’t have any recent articles

Guestnet

Guestnet doesn’t have any recent articles