Compare Tripadvisor (Reputation Pro) vs CustomerCount Surveys vs Revinate (Surveys)

Tripadvisor

Tripadvisor (Reputation Pro)

1 reviews
CustomerCount

CustomerCount Surveys

0 reviews
Revinate

Revinate (Surveys)

146 reviews

Compare Tripadvisor (Reputation Pro) vs CustomerCount Surveys vs Revinate (Surveys)

Guest Survey Software vendor comparison between Tripadvisor (Reputation Pro) vs CustomerCount Surveys vs Revinate (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 147 verified hotelier reviews across 39 countries.

Tripadvisor

Tripadvisor

Ranked 13 (out of 26)

5.0
1 reviews
View profile
CustomerCount

CustomerCount

Ranked 26 (out of 26)

N/A
0 reviews
View profile
Revinate

Revinate

Ranked 3 (out of 26)

4.7
146 reviews
View profile

Ratings Summary

HT Score

Tripadvisor (Reputation Pro)

unranked HTScore Icon

CustomerCount Surveys

unranked HTScore Icon

Revinate (Surveys)

87 HTScore Icon
Popularity

Tripadvisor (Reputation Pro)

1 verified reviews

CustomerCount Surveys

0 verified reviews

Revinate (Surveys)

146 verified reviews
Likelihood to Recommend

Tripadvisor (Reputation Pro)

100%

CustomerCount Surveys

0%

Revinate (Surveys)

93%
Ease of Use

Tripadvisor (Reputation Pro)

5

CustomerCount Surveys

0

Revinate (Surveys)

4.7
ROI

Tripadvisor (Reputation Pro)

4.5

CustomerCount Surveys

0

Revinate (Surveys)

4.5
Implementation

Tripadvisor (Reputation Pro)

Not enough data available

CustomerCount Surveys

Not enough data available

Revinate (Surveys)

4.6
Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Certificate of Excellence

Tripadvisor (Reputation Pro)

CustomerCount Surveys

Revinate (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Tripadvisor (Reputation Pro)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Revinate (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Tripadvisor
vs.
CustomerCount
vs.
Revinate

Customers

Top 3 Segments

Tripadvisor (Reputation Pro)

Other - 100%
Resorts - 0%
Motels - 0%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Revinate (Surveys)

Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients
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-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Revinate Average Revinate

Tripadvisor (Reputation Pro)

Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Tripadvisor
vs.
CustomerCount
vs.
Revinate
1-click quote request

What Customers Are Saying

Most Recent Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)
Most Positive Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Learning

Guest Services Supervisor
Most Critical

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Great Control and management tool for guest reputation

Area GM
References
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General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)
View all integrations (59)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Revinate (Surveys)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)
View all integrations (88)
Recent Company Updates
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Recent Articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles