Compare TrustYou (Reputation) vs eKomi vs Guestmeter

TrustYou

TrustYou (Reputation)

251 reviews
eKomi

eKomi

0 reviews
GuestMeter

Guestmeter

0 reviews

Compare TrustYou (Reputation) vs eKomi vs Guestmeter

Reputation Management vendor comparison between TrustYou (Reputation) vs eKomi vs Guestmeter. Find out which Reputation Management is right for you based on realtime data from 251 verified hotelier reviews across 58 countries.

TrustYou

TrustYou

Ranked 2 (out of 48)

4.4
251 reviews
View profile
eKomi

eKomi

Ranked 27 (out of 48)

N/A
0 reviews
View profile
GuestMeter

GuestMeter

Ranked 36 (out of 48)

N/A
0 reviews
View profile

Ratings Summary

HT Score

TrustYou (Reputation)

99 HTScore Icon

eKomi

unranked HTScore Icon

Guestmeter

unranked HTScore Icon
Popularity

TrustYou (Reputation)

251 verified reviews

eKomi

0 verified reviews

Guestmeter

0 verified reviews
Likelihood to Recommend

TrustYou (Reputation)

88%

eKomi

0%

Guestmeter

0%
Ease of Use

TrustYou (Reputation)

4.5

eKomi

0

Guestmeter

0
ROI

TrustYou (Reputation)

4.3

eKomi

0

Guestmeter

0
Implementation

TrustYou (Reputation)

4.3

eKomi

Not enough data available

Guestmeter

Not enough data available
Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

eKomi

0

Verified Customer Support

Guestmeter

0

Verified Customer Support

Certificate of Excellence

TrustYou (Reputation)

eKomi

Guestmeter

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

eKomi

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Guestmeter

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
eKomi
vs.
GuestMeter

Customers

Top 3 Segments

TrustYou (Reputation)

Resorts - 19%
Branded Hotels - 15%
Other - 14%

eKomi

Resorts - 0%
Motels - 0%
Hostels - 0%

Guestmeter

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

TrustYou (Reputation)

-
-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

GuestMeter has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

eKomi

Pricing Available By Request
eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guestmeter

Pricing Available By Request
GuestMeter has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
TrustYou
vs.
eKomi
vs.
GuestMeter

What Customers Are Saying

Most Recent Review

TrustYou (Reputation)

JHL Collections Sees Significant Score Increases Since Implementing TrustYou

Corporate Director of Quality & Continuous Improvement

eKomi

eKomi doesn’t have any clients that have vouched for the product

Guestmeter

GuestMeter doesn’t have any clients that have vouched for the product
Most Positive Review

TrustYou (Reputation)

Thai City Centre Hotel Review of TrustYou

Human Resources

eKomi

eKomi doesn’t have any clients that have vouched for the product

Guestmeter

GuestMeter doesn’t have any clients that have vouched for the product
Most Critical

TrustYou (Reputation)

Reputation management

Gastgeberin

eKomi

eKomi doesn’t have any clients that have vouched for the product

Guestmeter

GuestMeter doesn’t have any clients that have vouched for the product
References

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

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-

General Info

Screenshots

eKomi doesn't have any screenshots

Integrations

TrustYou (Reputation)

Channel Managers (4) Hotel Management Software (6) Property Management Systems (14)

eKomi

Property Management Systems (1)

Guestmeter

Channel Managers (1) Property Management Systems (6) Guest Surveys & Feedback (1)
Recent Articles

eKomi

eKomi doesn’t have any recent articles

Guestmeter

GuestMeter doesn’t have any recent articles