The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 269 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
M3 shines in ease of use and customer support — especially for brand properties (4.0/5) , with exclusive features like Daily Reporting and Financial Reporting.
Tsheets.com shines .
Side-by-side ratings based on 269 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 269 | 0 |
After analyzing 269 verified reviews, M3 users most value its ease of transition, user-friendly interface, while Tsheets.com users highlight . Click any theme to see what reviewers say.
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How each product ranks among Scheduling & Workforce Management vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 13 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #2 169 reviews | — |
| Large (75-199 rooms) ▾ | #2 39 reviews | — |
| X-Large (200+ rooms) ▾ | #2 27 reviews | — |
By Property Type
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| Boutique ▾ | #2 112 reviews | — |
| Luxury ▾ | #2 49 reviews | — |
| Branded / Chain ▾ | #2 185 reviews | — |
| Extended Stay ▾ | #3 30 reviews | — |
By Region
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| North America ▾ | #2 244 reviews | — |
| Europe | #4 3 reviews | — |
| Asia Pacific ▾ | #3 5 reviews | — |
| Middle East | #2 0 reviews | — |
Choosing between M3 by M3 and Tsheets.com depends on your hotel’s specific workforce management needs. While both tackle scheduling and labor tracking, M3 focuses on comprehensive labor management tailored for hotels, whereas Tsheets.com offers a simplified, general time tracking solution. This difference in scope and depth influences their suitability for your team.
M3's extensive features and recent user feedback make it the stronger choice for hotels looking for detailed, hotel-specific workforce oversight. Tsheets.com’s simplicity appeals to smaller properties or teams seeking straightforward time tracking without hotel-specific integrations. Are you looking for a full labor management platform or a basic time tracking tool?
Both products aim to streamline workforce management, but they approach this goal differently. M3 provides a dedicated hotel labor management solution with 34 unique features, including payroll integration, budgeting, forecasting, and multi-property management. Its recent reviews highlight high satisfaction, with an overall rating of 3.97/5 and 13 reviews in the last six months, emphasizing user-friendliness and customer support.
Tsheets.com, on the other hand, offers a general, cloud-based time tracking system with GPS, overtime alerts, and integrations with QuickBooks, Xero, and Gusto. However, it has no recent reviews or an overall rating, which weakens confidence in its current performance or hotel-specific suitability. Do you need a comprehensive hotel workforce system or a simple time tracker?
If your hotel requires a detailed labor management platform capable of handling multiple properties, payroll, financial reporting, and custom dashboards, go with M3. Its 39 verified integrations, recent reviews, and hotel-specific features make it the clear leader for hotel operators seeking operational control.
If your hotel needs only a straightforward employee time tracking and scheduling tool without complex hotel-specific features, Tsheets.com might suffice. However, with no recent reviews or dedicated hotel focus, it’s less suitable for larger or multi-property hotels. Which level of workforce management does your team need?
M3 scores a high 4.45/5 for ease of use, with a user-friendly interface praised by users who note quick onboarding and straightforward navigation. Recent reviews mention that staff adopt it easily, and support staff are responsive, making implementation smoother.
Tsheets.com, with no recent reviews or ratings available, is known for its simple interface and mobile apps, which many small businesses cite as easy to adopt. But without hotel-specific features or recent hotel reviews, its ease of use for hotel staff remains unverified. Edge: M3.
M3 offers 34 unique features dedicated to hotel labor management, including daily reporting, payroll, accounts payable, financial reporting, and multi-property management. Its features are tailored for hotels, covering everything from benefit accruals to automated labor monitoring.
Tsheets.com provides essential time tracking and scheduling features like GPS tracking, overtime alerts, and integrations with payroll software but lacks hotel-specific capabilities. It does not offer the extensive suite of features that M3 provides. Edge: M3.
M3’s recent reviews highlight an average support rating of 4.49/5, with users praising quick, personal support and prompt issue resolution. One reviewer noted, "Support at M3 is always quick and personal with follow-up throughout the process," emphasizing its hotel industry focus.
Tsheets.com, with no recent reviews available, has a reputation for simplicity but lacks detailed customer support data. Considering the importance of dedicated support for hotel operations, M3’s more recent feedback suggests it offers superior service. Edge: M3.
M3 integrates with 39 verified partners, including hotel-specific platforms like HOTELTIME, Birchstreet, STR, and innRoad, making it highly adaptable for hotel operations. Its broad integration ecosystem helps streamline workflows across multiple hotel systems.
Tsheets.com has no verified integrations listed, which limits its utility for hotels relying on seamless system connections. Its lack of integrations makes it less suitable for hotels with complex tech stacks. Edge: M3.
M3’s recent reviews rate it at 3.97/5 overall, with an 89% likelihood to recommend, and more than 250 reviews, demonstrating broad hotel industry validation. Hotel users praise its user-friendliness, detailed analytics, and support.
Tsheets.com has no recent reviews or ratings, which makes assessing user satisfaction difficult. Given its popularity among small businesses rather than hotels, M3’s hotel-specific reputation clearly outperforms Tsheets.com. Edge: M3.
M3 is priced at a flat $600 monthly fee, with no free trial or other pricing models mentioned. Its pricing reflects its comprehensive, hotel-oriented feature set.
Tsheets.com does not publish specific pricing but is generally marketed as a flexible, cloud-based solution with various plans. Without concrete numbers, it's hard to compare value directly, but M3’s transparent pricing ensures clarity for hotel decision-makers.
Not ideal if your hotel is small, independent, or only needs basic time tracking without hotel-specific features.
Not ideal if your hotel requires detailed financial or labor analytics, or multi-property management.
M3’s core strength lies in its comprehensive, hotel-tailored labor management features, making it an ideal choice for larger hotels, chains, or properties with complex staffing needs. Its recent reviews and extensive integrations confirm its standing as a hotel industry leader.
Tsheets.com offers a straightforward, easy-to-use time tracking solution suitable for small or independent hotels that do not require hotel-specific features. However, with no recent hotel reviews and limited integrations, it falls short for larger or multi-property hotels.
For most hotels evaluating workforce management solutions today, M3’s recent performance, feature depth, and hotel focus make it the preferable option, particularly if you aim for operational control and scalability.
Scheduling & Workforce Management pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
According to HTR's product database, M3 (Labor Management) and Tsheets.com share 0 features. Here are the key differences — features one has that the other lacks.
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| Accounts Payable | ||
| Cash Management | ||
| Daily Reporting | ||
| Financial Reporting | ||
| General Ledger | ||
| PMS Mapping |
Showing top differences. 22 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Using M3’s full best-of-suite solutions, we streamline all our information, which automatically feeds from our daily reports, making our financial processes much more efficient."
No published case study for this goal yet.
What hoteliers love
Users transitioning from other systems appreciate the ease with which they can learn the new system. This minimizes downtime and ensures that staff ca... Users transitioning from other systems appreciate the ease with which they can learn the new system. This minimizes downtime and ensures that staff can quickly become proficient, leading to improved operational efficiency.
The product's intuitive design is highlighted, allowing users to quickly navigate and utilize its full capabilities without extensive training. This f... The product's intuitive design is highlighted, allowing users to quickly navigate and utilize its full capabilities without extensive training. This feature helps reduce onboarding time and increases staff adoption rates.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. M3 (Labor Management) and Tsheets.com share many core Scheduling & Workforce Management features, but each has unique capabilities. M3 (Labor Management) offers 39 verified integration partners, while Tsheets.com offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. M3 (Labor Management) leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
M3 (Labor Management): No. Tsheets.com: No. Neither product currently offers a free tier. Most Scheduling & Workforce Management vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. M3 has an HT Score of 94 and Tsheets.com has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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