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M3 (Labor Management)
4.4 (269 REVIEWS)
HT Score
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sarah, Christian, Michael + 17 more experts recommend M3
Read Recommendations
M3 (Labor Management)
Ranked 3 (out of 26) in Scheduling & Workforce Management
2026 Finalist
HotelTechAwards
Hoteliers voted M3 as the #3 Scheduling & Workforce Management provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldM3 Labor Management - Time Clock Through Pay Check
89% recommended by 613 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 610 others
Bell - AI powered product analyst
I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
The brand offers a robust scheduling and workforce management tool that is praised for its ease of adoption and user-friendly interface, especially for users transitioning from other systems. By facilitating rapid training and understanding, it improves operational efficiency, ensuring that hotel staff can be optimally scheduled to align with guest demands. This results in increased staff productivity, enhanced guest satisfaction, and controlled labor costs, ultimately contributing to the hotel's bottom line.
Davidson Hospitality, Hotel Equities, Sage Hospitality & 610 others
Read their reviewsWhat Types of Hotels M3 is Popular For
Size
23 | X-Small (1-9 room)
37 | Small (10-49 room)
169 | Mid-Sized (50-99 room)
409 | Large (100-499 room)
64 | X-Large (500+ room)
Country
634 | United States
30 | Canada
6 | Bahamas
4 | United Kingdom
3 | Mexico
3 | India
3 | Singapore
2 | Italy
2 | Cayman Islands
1 | United Arab Emirates
1 | New Zealand
1 | Kenya
1 | China
1 | Greece
1 | Malaysia
1 | Denmark
1 | Puerto Rico
Type
504 | Branded Hotels
322 | Bed & Breakfast & Inns
281 | Boutique Hotels
250 | Airport/Conference Hotels
223 | Limited Service & Budget Hotels
180 | Luxury Hotels
161 | Resorts
153 | City Center Hotels
86 | Extended Stay & Serviced Apartments
39 | Hostels
28 | Motels
22 | Casinos
20 | RV Parks & Campgrounds
12 | Vacation Rentals & Villas
Region
667 | North America
9 | Central America
8 | Europe
8 | Asia Pacific
1 | Oceania
1 | Middle East
1 | Africa
Category
563 | Hotel Accounting Software
269 | Scheduling & Workforce Management
267 | Business Intelligence
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What is M3?
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Labor Management) is a specialized labor management software designed for the hotel industry. It streamlines payroll processing, daily reporting, and invoice management by seamlessly integrating with various hotel systems. This powerful platform automates labor and scheduling tasks, significantly reducing administrative overhead and enhancing overall efficiency. Real-time labor reporting provides hoteliers with crucial insights into employee productivity and industry labor standards. Customizable reports empower managers to proactively control unnecessary labor expenses, thereby driving cost reduction and boosting revenue effortlessly. With responsive tech support, implementation is smooth, ensuring a positive operational impact for your hotel business.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of M3 products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
M3 Reviews Analyzed: 1
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
M3 Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by M3
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
M3's Provided Description:
"M3 Labor Management streamlines workforce management with labor time optimization, payroll integration, reporting, and mobile access. It offers secure time and attendance options, biometric verification, geofencing, and simplified forecast driven scheduling, bonus distribution, and contractor management, while providing flexible reporting and real-time labor tracking."
FAQs
Capabilities
Mobile Access for Employee Self-Service
Mobile Access for Employee Self-Service
Allow employees to easily clock in and out, view their schedules, and submit time-off requests directly from their mobile devices, enhancing convenience and engagement.
Streamlined Labor Management
Streamlined Labor Management
The platform features a Flexible Dashboard for daily audits, labor metrics comparison across M3 Business Intelligence, Performance Tracking for employee productivity, and secure, tiered access based on employer permissions.
Daily Review of Labor KPI’s
Daily Review of Labor KPI’s
Customized labor models for each employee role to maximize productivity
Customizable Time and Earnings Tracking
Customizable Time and Earnings Tracking
Tailor payroll calculations to fit unique hotel policies, including overtime, holiday pay, and pay-per-room adjustments.
Advanced Timekeeping Security
Advanced Timekeeping Security
Utilize flexible clock-in options like biometric verification and geofencing to prevent time theft by ensuring employees are clocking in where they should be and verifying their identity.
Efficient Scheduling and Labor Optimization
Efficient Scheduling and Labor Optimization
Create schedules based on forecasted demand and track real-time labor variance to optimize staffing levels and control labor costs.
Seamless Employee Record Integration
Seamless Employee Record Integration
Automatically sync employee records with preferred payroll partners, reducing manual entry and minimizing errors
Comprehensive Contractor Management
Comprehensive Contractor Management
Easily set-up contractors, track hours, and export data for payroll or invoice validation, streamlining the management of non-employee labor.
Earnings Distribution Wizard
Earnings Distribution Wizard
Streamline the tedious process of calculating and distributing tips and bonuses based on customizable criteria such as a percentage of hours worked, evenly to all, and more.
Mobile Management for Property Users
Mobile Management for Property Users
Empower property managers with mobile access to key labor data, punch management, and on-the-clock monitoring.
Labor Standards Monitoring and Variance Reporting
Labor Standards Monitoring and Variance Reporting
Keep track of labor performance by comparing actual hours worked against established standards, allowing users to quickly identify variances and make data-driven decisions to optimize staffing and control labor expenses.
Flexible Reporting and Data Export
Flexible Reporting and Data Export
Access a wide range of highly configurable reports and effortlessly export data, enabling users to analyze labor metrics, track performance, and share insights with ease.
Integrations with M3 Suite of Applications
Integrations with M3 Suite of Applications
Leverage seamless integrations with Insight and Accounting Core, to deliver a complete solution for managing labor data.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
M3 Insight
Business Intelligence
M3 Insight is the advanced analytics and business intelligence tool to enhance budget planning and accurate forecast predictions.
M3 Accounting Core
Hotel Accounting Software
Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success.
M3 Reviews Summary
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, M3 (Labor Management) is the #3 most trending product in the Scheduling & Workforce Management category (out of 26) and the #198 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreM3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted M3 as the #3 Scheduling & Workforce Management provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
M3 Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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M3 Case Studies
100+ HOTELS IN 30 DAYS: J&P LEFT QUICKBOOKS BEHIND WITH M3 + INOVA
HOW M3 + CORPAY GAVE YEDLA 32 HOURS BACK EVERY MONTH
The Story of Crescent Hotels & Resorts
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
Topeka (United States)
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
Bradenton (United States)
References
"We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis"
Glenn Young
Risk & Financial Officer @
"It is no doubt that M3 is more streamlined, more efficient, and is positively driving our bottom line"
James Fair
Co-Founder @
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day."
Keith Schreiner
Senior Vice President of Accounting @
GF Isabel
"Being able to consolidate information very efficiently has saved countless amounts of work hours."
Kurt Gyalog
Director of Business Intelligence @
"Accounting Core is so easy to use; being able to log on and get PnLs and bank reconciliations, setting up users, and having everything in one place is so beneficial."
Mardi Morris
Chief Financial Officer @
"If you are in the hotel business, you use M3!"
Shilpa Vaidya
Controller @
Schahet Hotels, LLC.
Featured Customers
More Products by M3
Hotelier Rating
Looking for specific info?
10
Impeccable Service Techs
General Manager from 100 to 199 room Branded Hotel in Alpharetta (United States)
Verified
7 months ago
I recently had the pleasure of working with M3 Tech Support, and I couldn't be more impressed with the service I received. From the moment I reached out for assistance, the team was responsive and understanding of my technical issues.
The technicians who helped me was incredibly knowledgeable and patient. They walked me through each step o...
United States
United States
General Manager
Large Hotel
7
Accounting Review of M3
Accounting from 25-49 room Boutique in Mount Vernon (United States)
Verified
7 months ago
The integration with the hotel systems. Accounts Payable entry on hotel level with approval by accounting. Scans when they work.
United States
United States
Accounting
Small Hotel
10
Great Accounting System for Business Expenses
General Manager from 100 to 199 room Bed & Breakfast & Inn in NorthCharleston (United States)
Verified
7 months ago
The Accounting system is simple to use, and very user friendly. I was able to learn the software in a days time, and quickly and effectively enter Dailies and Invoices.
United States
United States
General Manager
Large Hotel
10
Accounting Structure
Senior Account / HR from 100 to 199 room Bed & Breakfast & Inn in Brooklyn (United States)
Verified
7 months ago
The accounting documentation and image storage kept which holds a trailing history of numerical data in different structures of accounting.
United States
United States
Senior Account / HR
Large Hotel
10
M3 - Is Awesome!!
GM from 75-99 room Bed & Breakfast & Inn in PoplarBluff (United States)
Verified
7 months ago
M3 is a great organizational tool for my hotel. I am able to keep track without doing much of anything once the set up is complete. Review and submit your daily numbers with a touch of a button. I would recommend this to anyone.
Also, if you ever have trouble mapping - they are great with customer service and I have never waited more th...
United States
United States
GM
Mid-Sized Hotel
10
Great Customer Service and Very prompt.
Front desk from 100 to 199 room Bed & Breakfast & Inn in Albany (United States)
Verified
7 months ago
Whenever it is a problem they responded very quickly and take care of the problem as well. They also call if need to at all time.
United States
United States
Front desk
Large Hotel
8
M3
Sales from 100 to 199 room Bed & Breakfast & Inn in Morgan Hill (United States)
Verified
7 months ago
M3 has glitches and isn’t always mapped properly but the tech support team is always helpful. Also it is nice to see each thing separated.
United States
United States
Sales
Large Hotel
10
Accounting Platform
Asst. Director of Finance from Bed & Breakfast & Inn in New York City (United States)
Verified
7 months ago
My favorite aspect of the M3 accounting system is its exclusive focus on the hospitality industry. This specialization delivers a powerful, centralized cloud platform that aggregates multi-property financial data in real-time. This provides instant, granular visibility and eliminates manual consolidation, making reporting (such as the daily...
United States
United States
Asst. Director of Finance
10
I use it for Payroll and It makes things very easy and quick.
General Manager from 50-74 room Boutique in Williston (United States)
Verified
7 months ago
M3 is very easy to use. It works great for my employees to clock in and out. I really don't have any complaints.
United States
United States
General Manager
Mid-Sized Hotel
9
Budget
Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Nantucket (United States)
Verified
7 months ago
M# assists me with budget access for guidance, reminders, review and history regarding to what part of the budgets fall in my lap. The fact that the budget information is accessible at my fingertips in M3, allows me to answer any questions in almost an instant.
United States
United States
Director of Sales
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The products are constantly being improved following feedback from customers and is incredibly user friendly, thorough, yet simple. The ability to be able to use an award winning accounting software, combined with payroll and analytics keep everything in one place
Showing all answers to: "What does this product or service do well?"
The products are constantly being improved following feedback from customers and is incredibly user friendly, thorough, yet simple. The ability to be able to use an award winning accounting software, combined with payroll and analytics keep everything in one place
M3's solutions are robust enough to manage financial performance across entire portfolios while being user friendly. Powered by 20 years of insight in their field, M3 offers truly custom solutions to fit hotelier's needs.
M3's suite of products and services is a comprehensive solution for any hotelier. They were developed and are supported by folks who are hoteliers and know what is needed to effectively run properties.
Manage to profit and increase productivity. This is the best way I can describe M3's solutions and services.
M3 Insight allows hoteliers, from corporate to property, to better visualize and utilize data from multiple systems, and provides business insight at-a glance. Their partner and tech teams helped develop an API integration between our solutions that delivers an automated, all-in-one solution for the best customer experience in the market.
M3 is the only hospitality accounting resource I would be willing to recommend to our clients. Not only are their services best in class, but their team goes above and beyond for their clients for any given question or request. They truly care about their employees, partners, and their clients at a level I have not seen at other organizations.
Question:
What differentiates this product or service from the competition?
Answer:
M3 proactively integrate with partners to add value to their core products, meaning it is easy to get what you need in one place. The team are really helpful, knowledgable and accessible, something many providers struggle to deliver on.
Showing all answers to: "What differentiates this product or service from the competition?"
M3 proactively integrate with partners to add value to their core products, meaning it is easy to get what you need in one place. The team are really helpful, knowledgable and accessible, something many providers struggle to deliver on.
M3's integrations and partnerships with other trusted vendors let's hoteliers make the most of their data to drive smarter business decisions. M3 offers integrations that let you manage employees efficiently from hire to retire.
It is a full solution that works to provide all the critical data needed by hoteliers and hits the mark. M3 has been developing and enhancing solutions based their own hotel expertise as well as feedback from clients.
They are a great partner who believes in best of the best and works with partners like Inova to provide the HR and Payroll to round out "best total solution" for hoteliers.
M3's suite of services is a comprehensive solution that allows hotel operators to proactively manage their labor cost in REAL TIME. Dashboards, easily configured visuals, scheduled reports, workflow, and pulse alerts to any device are inherent with Insight.
The quality of their service is unmatched. Products and services are on trend and current - as well as user-friendly. M3 partners with industry leaders (like SIB) to offer additional benefits to clients and provide a spotlight on services that can improve operations. Having a trusted partner to vet the legitimacy and impact of a new service prior to engaging is greatly appreciated among our mutual clients.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Consider not just what is available now (which is already a lot), but also how adaptable and innovative the supplier of choice is for the future. It is not ideal to keep changing, so finding a provider like M3 takes that challenge away.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Consider not just what is available now (which is already a lot), but also how adaptable and innovative the supplier of choice is for the future. It is not ideal to keep changing, so finding a provider like M3 takes that challenge away.
Ask for a demo of their integrations! M3 works with partners to provide robust human resources tools for recruiting, onboarding, employee engagement, benefits administration, daily pay, performance management, learning management and more.
M3 is a must see if looking for a strong solution that is right on target for the hospitality industry. They know their stuff and provide service that is unbeatable. And being in the hospitality space, service is king!
M3 is the premiere accounting solution in the hotel space - get on board! And their Labor Analytics tool M3 Insight is changing the way you manage Labor, impacting your bottom line by at least 10% - that is a big number!!
If you are looking for a top-tier accounting solution that can improve operations and provide unmatched reporting, I would put M3 at the top of your list. Not only will you receive top-tier services and products, but you will have a trusted partner (with YEARS of combined first-hand hospitality experience on their workforce) that you can lean on for recommendations throughout your engagement.
Recommended by
Michael Grove
COO
@
Hotstats
Melanie Smith Clary
Partner Marketing Lead
@
Netchex
Melanie Crow
SVP Sales Enablement
@
Inova Payroll
Stuart Ethridge
EVP - Strategic Partners
@
Netchex
Alexis Werner
Strategic Accounts Manager
@
SIB Fixed Cost Reduction
Michael Grove
COO
@
Hotstats
Melanie Smith Clary
Partner Marketing Lead
@
Netchex
Melanie Crow
SVP Sales Enablement
@
Inova Payroll
Stuart Ethridge
EVP - Strategic Partners
@
Netchex
Alexis Werner
Strategic Accounts Manager
@
SIB Fixed Cost Reduction
Laura Resco
Director - Hotel Intelligence Americas
@
HotStats
Are you a consultant or vendor that recommends M3?
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News
M3
6 months ago
100+ HOTELS IN 30 DAYS: J&P LEFT QUICKBOOKS BEHIND WITH M3 + INOVA
M3
6 months ago
HOW M3 + CORPAY GAVE YEDLA 32 HOURS BACK EVERY MONTH
M3
11 months ago
M3 Appoints New CTO and VP of HR, Launches Next Evolution of CoreSelect
M3
1 year ago
M3 Honored As Bronze Stevie® Award Winner In 2025 American Business Awards®
M3
1 year ago
Celebrating a Decade of Success: M3 and Inova Payroll’s Partnership Fuels Hospitality Industry Growth
M3
1 year ago
M3 and SIB Strengthen Strategic Partnership to Deliver Greater Cost Savings, Efficiency, and Financial Clarity for Hoteliers
M3
1 year ago
M3 Partners with Edenred to Revolutionize Financial Operations in the Hospitality Industry
M3
1 year ago
M3 and Reeco Announce Strategic Alliance to Simplify Hospitality Procurement & Financial Management
M3
1 year ago
JoAnn Kintzel Joins M3 as CEO Following Blackstone Acquisition
M3
1 year ago
M3 Named Best Finance & Accounting Software and Best Labor Management Software in the 2025 HotelTechAwards
M3
1 year ago
M3 Honored with Silver Globee® Winner at the 17th Annual 2024 Globee® Awards for Achievement (Women in Business)
M3
1 year ago
Blackstone Acquires Majority Stake in Leading Hotel Accounting Software and Services Provider M3
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1 year ago
The Story of Crescent Hotels & Resorts
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2 years ago
M3 and Paymerang Expand Partnership to Accelerate Payment Automation for Hotel Finance Teams
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2 years ago
M3 and AvidXchange Expand Partnership
M3
2 years ago
M3 Honored as Gold Stevie Award Winner In 2024 American Business Awards
M3
2 years ago
Energage Named M3 A Winner of the 2024 Top Workplaces USA
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2 years ago
M3 Announces Two New Executive Team Members
M3
2 years ago
M3 Named 2023 Most Innovative Cloud-Based Financial Platform 2023 - North America by Innovation in Business
M3
2 years ago
M3 Named Best Finance & Accounting Software for the 4th Consecutive Year in the 2024 HotelTechAwards
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2 years ago
M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform
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2 years ago
M3 and Trintech Release New Enhancements to Streamline Financial Processes
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M3 Announces Promotion of Two Senior Executives
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2 years ago
A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting
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3 years ago
M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry
M3
3 years ago
M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®
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3 years ago
M3 Announces Upcoming 2023 Conference Season Attendance
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3 years ago
M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business
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3 years ago
M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards
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3 years ago
M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone
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3 years ago
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
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3 years ago
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
M3
3 years ago
M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist
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3 years ago
M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App
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3 years ago
M3 Eases Back-Office Processes For Summit Hospitality
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M3 Releases New Features Within Budget and Forecast Tool
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M3 Aids GF Hotels & Resorts in Exponential Growth
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M3 Adds 7,000th Hotel as Record Growth Continues
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M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award
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4 years ago
M3 Releases New Features Within Labor Management Mobile App
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M3 Recognized as Top Employer in Greater Atlanta Area
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M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®
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M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution
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M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process
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M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org
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M3 Announces Keynote Speaker for 2022 Partners’ Meeting
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M3’s New Mobile App Takes the Work out of Labor Management
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M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards
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M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers
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M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
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M3 Welcomes Over 25 New Accounting Core Customers
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roommaster
89% recommended by 217 hotels |
Hotel Management Software
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Support
Verified Support
M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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