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M3 (Labor Management)
4.4 (239 REVIEWS)
Raghavendran, Anna, Justin + 17 more experts recommend M3
Read RecommendationsRanked 1 (out of 25) in Scheduling & Workforce Management
Hoteliers voted M3 as the #1 Scheduling & Workforce Management provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldM3 Labor Management - Time Clock Through Pay Check
89% recommended by 567 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others
Bell - AI powered product analyst
I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how M3 streamlines their accounting and labor management processes. It integrates seamlessly with existing PMS systems, enhancing operational efficiency and reducing manual errors. The robust forecasting and reporting capabilities provide deeper financial insights, enabling more data-driven decisions. However, some users face challenges with document imaging and slow responsiveness. These issues can affect productivity and require further improvements.
Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others
Read their reviewsSupport
Foundational
Hoteliers often praise M3’s Scheduling & Labor Management product for its customer support. Users highlight the support team's availability and rapid responsiveness, noting that issues are typically resolved quickly. They commend the support staff for their expertise and effectiveness, describing them as friendly, knowledgeable, and attentive to details. Additionally, users appreciate the support provided during onboarding, which eases the setup and training processes for new users. Despite these strengths, some suggest that there is room for improvement, particularly in offering more comprehensive training resources and pre-planning support, to further enhance the customer support experience.
General Manager
3.4286581519075 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...
See full reviewGeneral Manager
3.4286581521924 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always ...
See full reviewGeneral Manager
3.4286581523592 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...
See full reviewEVP sales
3.2996258944609 months ago
Verified
... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...
See full reviewEVP sales
3.2996258946072 months ago
Verified
... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...
See full reviewController
3.267367830221 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
3.2673678303506 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewGeneral Manager
3.2673678304865 months ago
Verified
... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I ...
See full reviewRegional Controller
3.2028517015808 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewFinance Controller
3.0738194436421 months ago
Verified
... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...
See full reviewFinance Controller
3.0738194437664 months ago
Verified
... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...
See full reviewGeneral manager
3.0093033148607 months ago
Verified
... While M3 Accounting Core is a powerful platform, there are a few areas where it could improve. The user interface, though functional, can feel a bit dated compared to more modern accounting software, and a refresh would enhance overall usability. Navigating some of the more complex features, like advanced reporting and analytics, can require a steep learning curve, especially for new users or those without a strong accounting background. Additionally, while M3 offers helpful customer support, more comprehensive self-help resources, such as tutorial videos or an expanded ...
See full reviewGeneral manager
3.0093033149907 months ago
Verified
... While M3 Accounting Core is a powerful platform, there are a few areas where it could improve. The user interface, though functional, can feel a bit dated compared to more modern accounting software, and a refresh would enhance overall usability. Navigating some of the more complex features, like advanced reporting and analytics, can require a steep learning curve, especially for new users or those without a strong accounting background. Additionally, while M3 offers helpful customer support, more comprehensive ...
See full reviewEVP
3.0093033151396 months ago
Verified
... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...
See full reviewGM
3.0093033155395 months ago
Verified
... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...
See full reviewGM
3.0093033156593 months ago
Verified
... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...
See full reviewPart- Owner of 8 hotels
2.9770452513945 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewAssistant Financial Controller
2.9770452515218 months ago
Verified
... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 ...
See full reviewAssistant Financial Controller
2.9770452516499 months ago
Verified
... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 gives you that whether it's entering invoices or journal entries. M3 Tech support is one of the best. They are very knowledgeable ...
See full reviewAccountant
2.9125291227431 months ago
Verified
... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...
See full reviewAccountant
2.9125291228722 months ago
Verified
... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...
See full reviewAccountant
2.9125291230134 months ago
Verified
... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful ...
See full reviewSenior Corp. Accountant
2.7834968650948 months ago
Verified
... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...
See full reviewSenior Corp. Accountant
2.7834968652378 months ago
Verified
... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...
See full reviewGeneral Manager
2.7834968653737 months ago
Verified
... Financial preview to view profit and loss. Retrieving and viewing invoice, Scanning and uploading invoice at the same time, Ability to go back and view all old invoices. ...
See full reviewGeneral Manager
2.783496865504 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewAccounts Payable
2.7512388011167 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
2.7512388012519 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
2.7512388013803 months ago
Verified
... #dashboard #analytics #chart #reports #insights #chart #graph #forecast #data ...
See full reviewDirector of Sales
2.7512388015072 months ago
Verified
... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...
See full reviewDirector of Sales
2.7512388016334 months ago
Verified
... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...
See full reviewDirector Finance
2.622206543697 months ago
Verified
... More stats for management purposes but it has been constantly improving over the years. It is a great tool for the hospitality sector. ...
See full reviewOffice Manager
2.5899484793145 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important ...
See full reviewNight Auditor
2.5254323504286 months ago
Verified
... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...
See full reviewGeneral Manager
2.5254323505753 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewGeneral Manager
2.5254323507038 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewGeneral Manager
2.5254323508318 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewGeneral Manager
2.5254323509629 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewCorporate Controller
2.5254323510977 months ago
Verified
... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...
See full reviewArea General Manager
2.3964000931676 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewArea General Manager
2.3964000932982 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
2.3964000934349 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
2.3964000935656 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewArea General Manager
2.3964000936985 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
2.396400093843 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewArea General Manager
2.3964000939875 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewGeneral Manager
2.3641420295983 months ago
Verified
... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...
See full reviewGeneral Manager
2.3641420297241 months ago
Verified
... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...
See full reviewOffice Manager
2.3641420298559 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewOffice Manager
2.3641420299862 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewCorporate Controller
2.3641420303894 months ago
Verified
... M3 Tech Support responds quickly. Accounting core and Labor Management are as simple and as complex as you want them to be. Very easy to customize. Webinars are informative and very helpful. I've ...
See full reviewCorporate Controller
2.3641420305227 months ago
Verified
... Excellent Products and Support ...
See full reviewGM
2.3641420306582 months ago
Verified
... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...
See full reviewDirector of Finance
2.3641420307994 months ago
Verified
... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...
See full reviewGM
2.3318839664173 months ago
Verified
... Easy to maneuver, enjoy comparisons. Communication is top notch when help is needed, or an upgrade is happening, very responsive. ...
See full reviewOperations Manager
2.3318839665494 months ago
Verified
... * It would be nice if the total box on an invoice instead recorded the amount missing (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would ...
See full reviewManager
2.2673678376456 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
2.2673678377752 months ago
Verified
... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoid ...
See full reviewGeneral Manager
2.2673678379058 months ago
Verified
... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting Core, the ease of entering invoices, attaching the scanned image, and verifying ...
See full reviewAssistant General Manager
2.1060775154607 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewAssistant General Manager
2.1060775155895 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewAssistant General Manager
2.1060775157168 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewAssistant General Manager
2.1060775158468 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewGeneral Manager
2.1060775159763 months ago
Verified
... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...
See full reviewAGM
2.1060775161148 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism ...
See full reviewAGM
2.1060775162463 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine ...
See full reviewAGM
2.1060775163728 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly ...
See full reviewAGM
2.1060775165554 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee Engagement and Development Training Programs: Offer regular ...
See full reviewAGM
2.1060775166969 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee Engagement and Development Training Programs: Offer regular training to keep employees updated with new skills and technology. Clear Communication: Ensure transparent and consistent communication between management and staff. Recognition ...
See full reviewAGM
2.1060775168395 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...
See full reviewAccounting Manager
1.9447871944034 months ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewAccounting Manager
1.944787194537 months ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewDirector of Business Administration
1.6222065496453 months ago
Verified
... M3 has the simplicity and support needed for our hotels. Its user friendly and simple to navigate. The M3 support team is always willing to step in and troubleshoot issues. ...
See full reviewArea Hotel Manager
1.6222065497961 months ago
Verified
... That said, there’s always room for improvement. One area that could be enhanced is the bank reconciliation process. Adding smarter, more automated reconciliation features would reduce manual effort and make closing the books even more efficient. Additionally, while the import/export functions work well, they could be made more user-friendly and flexible, especially for larger datasets or complex adjustments. For instance, having the ability to customize imports or better handle batch ...
See full reviewAutomation
Assisted
Hoteliers often highlight the automation features of M3’s Scheduling & Labor Management product. These features notably reduce manual tasks and errors, enhancing overall workflow efficiency. The automated accounting system minimizes human error and decreases the manual workload by integrating seamlessly with existing systems, ensuring real-time transaction recording. Furthermore, advanced automation features for tasks like invoice processing or tax compliance have been recognized as areas for potential expansion, suggesting a focus on further reducing manual intervention and improving operational efficiency.
General Manager
13.299625915942 months ago
Verified
... I love the scheduling tool and the reports you can print for time and attendance. We use it to do our payroll and it makes the process so easy. We also use it for accounts payable and entering and ...
See full reviewEVP sales
3.2996259161335 months ago
Verified
... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...
See full reviewGeneral Manager
3.2673678517593 months ago
Verified
... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...
See full reviewGeneral Manager
3.2673678518937 months ago
Verified
... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...
See full reviewGeneral Manager
3.1383355939673 months ago
Verified
... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...
See full reviewGeneral Manager
3.1383355941166 months ago
Verified
... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...
See full reviewGeneral Manager
3.1383355942488 months ago
Verified
... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...
See full reviewFinance Controller
3.0738194653483 months ago
Verified
... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...
See full reviewGeneral manager
3.0093033364512 months ago
Verified
... I’ve been using M3 Accounting Core for some time now, and I’m thoroughly impressed with its capabilities. The platform is incredibly user-friendly and has streamlined our accounting processes, saving us both time and effort. Its cloud-based functionality allows us to access data from anywhere, which is a huge plus for our remote and on-site teams. The detailed reporting features provide excellent insights into our financials, allowing us to make data-driven decisions that improve overall performance. The custom ...
See full reviewDual Assistant General Manager
2.9770452720673 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions are recorded in real-time. This has streamlined our financial reporting, allowing us to generate insightful reports with just a few clicks. In terms of time management, M3 Time and Labor Management excels with its time keeping tool. It allows us to adjust staff shifts when there are discrepancies in an effortless manner, ensuring accurate time keeping without any errors. The ability to monitor employee hours and manage payroll through a single platform has saved countless hours that were previously spent on administrative tasks. Customer support is another highlight. Whenever we have encountered issues or had questions, the support team has been responsive and helpful, providing solutions promptly. They have your back 100 percent and will communicate a response quickly to find the optimal solution. When it comes to accounting, Invoices have never been easier to enter! Whether it's payables ...
See full reviewADOF
2.9447872076815 months ago
Verified
... the system is easy to work with; the support team is amazing and always available. Invoices are easy to be attached. ...
See full reviewADOF
2.9447872078237 months ago
Verified
... the system is easy to work with; the support team is amazing and always available. Invoices are easy to be attached. ...
See full reviewADOF
2.9447872079551 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewADOF
2.9447872080877 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewAccountant
2.9125291437048 months ago
Verified
... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...
See full reviewAccountant
2.9125291438362 months ago
Verified
... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...
See full reviewGeneral Manager
2.783496885914 months ago
Verified
... Uploading invoices and retrieving, Looking at the financial P&L ...
See full reviewAdministrative Support
2.7834968860566 months ago
Verified
... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...
See full reviewAdministrative Support
2.7834968861992 months ago
Verified
... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...
See full reviewFront Office Manager
2.7189807573003 months ago
Verified
... Maybe invoices due dates notification if possible and reduce the log in process from 2 steps into just one. Thanks ...
See full reviewOffice Manager
2.589948499369 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...
See full reviewOffice Manager
2.5899484995057 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated ...
See full reviewArea General Manager
2.3964001125609 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewArea General Manager
2.3964001126968 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewOffice Manager
2.3641420483221 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewOffice Manager
2.3641420484991 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewOperations Manager
2.3318839841338 months ago
Verified
... * It would be nice if the total box on an invoice instead recorded the amount missing (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would ...
See full reviewOperations Manager
2.3318839842787 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to add/edit my own vendors ...
See full reviewPayables Accountant
2.2996259199033 months ago
Verified
... Reporting, system is user friendly, ability to scan documents. Prepaid invoice feature streamline amortizations. Payment wizard and export of checks. ...
See full reviewGeneral Manager
2.2673678555279 months ago
Verified
... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...
See full reviewGeneral Manager
2.2673678556691 months ago
Verified
... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...
See full reviewStaff accountant
1.9770452751624 months ago
Verified
... -Advanced Automation Features: Expanding automation, such as for routine tasks like invoice processing or tax compliance, could reduce manual intervention further and improve efficiency ...
See full reviewAccounting Manager
1.9447872107975 months ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewAccounting Manager
1.9447872109297 months ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewArea Hotel Manager
1.6222065659069 months ago
Verified
... That said, there’s always room for improvement. One area that could be enhanced is the bank reconciliation process. Adding smarter, more automated reconciliation features would reduce manual effort ...
See full reviewArea Hotel Manager
1.6222065660454 months ago
Verified
... That said, there’s always room for improvement. One area that could be enhanced is the bank reconciliation process. Adding smarter, more automated reconciliation features would reduce manual effort and make closing the books even more efficient. Additionally, while the import/export functions work well, they could be made more user-friendly and flexible, especially for larger datasets or complex adjustments. For instance, having the ability to customize imports or better ...
See full reviewIntegrations
Foundational
Hoteliers often express concerns about the integrations offered by M3’s Scheduling & Labor Management product. While M3 integrates with a range of systems like Property Management Systems (PMS) and others, users sometimes encounter challenges setting up these integrations. There are reports of difficulties in coordinating between M3 and third-party systems which can lead to issues with data syncing and system connectivity. However, when integrations work, they enhance functionality by linking systems for efficient data flow and improved reporting capabilities. Despite these improvements, users wish for more reliable and streamlined integration experiences.
General Manager
13.299625933187 months ago
Verified
... I love the scheduling tool and the reports you can print for time and attendance. We use it to do our payroll and it makes the process so easy. We also use it for accounts payable and entering and ...
See full reviewGeneral Manager
3.4286581914441 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces ...
See full reviewEVP sales
3.2996259335237 months ago
Verified
... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...
See full reviewAccounting Manager
3.2028517401124 months ago
Verified
... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...
See full reviewAccounting Manager
3.2028517402464 months ago
Verified
... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...
See full reviewFinancial Controller
3.2028517403999 months ago
Verified
... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...
See full reviewFinancial Controller
3.2028517405261 months ago
Verified
... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...
See full reviewFinancial Controller
3.2028517406515 months ago
Verified
... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...
See full reviewRegional Controller
3.2028517407762 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewGeneral Manager
3.1383356118657 months ago
Verified
... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...
See full reviewDual Assistant General Manager
2.9770452894273 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly ...
See full reviewADOF
2.9447872250381 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewADOF
2.944787225168 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewAccountant
2.9125291607788 months ago
Verified
... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases ...
See full reviewGeneral Manager
2.7834969028465 months ago
Verified
... Automate the invoice reading directly into M3 rather than entering details manually. Looking at monthly invoices collectively in one page. ...
See full reviewAccounting Supervisor
2.5899485158763 months ago
Verified
... The Daily Report functionality is easy to use, corrections are simple to make. Accounts Payable is very easy to use. Exporting reports in pdf and excel works great for my every day needs. ...
See full reviewOffice Manager
2.5899485160144 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached ...
See full reviewOffice Manager
2.5899485161455 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax ...
See full reviewDirector of Operations
2.5254323872446 months ago
Verified
... M3 Integration with other systems ...
See full reviewGM
2.3641420647947 months ago
Verified
... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...
See full reviewGM
2.3641420649208 months ago
Verified
... We switched from one M3 to Core Accounting. Although there were a couple of issues, it was basicallly seamless and support on those issues was great. ...
See full reviewGM
2.3641420650564 months ago
Verified
... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...
See full reviewDirector of Finance/Payroll
2.36414206519 months ago
Verified
... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...
See full reviewDirector of Finance/Payroll
2.3641420653192 months ago
Verified
... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...
See full reviewDirector of Finance/Payroll
2.3641420654447 months ago
Verified
... In the AP section when adding a new vendor you can set the GL # default but you can't delete it if you need to change it. It would be nice if the upload from our PMS came over earlier in the morning ...
See full reviewDirector of Finance/Payroll
2.364142065569 months ago
Verified
... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...
See full reviewDirector of Finance
2.3641420656941 months ago
Verified
... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...
See full reviewDirector of Finance
2.3641420658203 months ago
Verified
... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...
See full reviewDirector of Finance
2.3641420659592 months ago
Verified
... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...
See full reviewCFO
2.3318840015707 months ago
Verified
... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...
See full reviewOperations Manager
2.3318840016988 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to add/edit my own ...
See full reviewManager
2.2673678727976 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
2.2673678729253 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
2.1060775504895 months ago
Verified
... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...
See full reviewGeneral Manager
2.1060775506325 months ago
Verified
... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...
See full reviewAGM
2.1060775507717 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...
See full reviewAGM
2.1060775509005 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...
See full reviewRegional Director of Sales
2.0415614219993 months ago
Verified
... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...
See full reviewRegional Director of Sales
2.0415614221311 months ago
Verified
... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...
See full reviewRegional Director of Sales
2.0415614222711 months ago
Verified
... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...
See full reviewGeneral Manager
1.1060775514371 months ago
Verified
... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...
See full reviewValue
Balanced
Hoteliers often emphasize the value of M3's Scheduling & Labor Management product, highlighting its efficiency and ease of use as fundamental advantages. Users appreciate the time management solution's ability to streamline labor oversight, which translates into noticeable time savings and improved operational efficiency. The intuitive nature of the software is a recurring theme, with hoteliers mentioning its straightforward interface and how it contributes to a more effective management experience. The quick responsiveness of customer service is also noted as a contributing factor to the perceived value, ensuring that any issues are swiftly addressed, further enhancing the overall utility of the product. Moreover, the product's capacity to integrate seamlessly with Property Management Systems further amplifies its value, simplifying data management processes and supporting effective decision-making. Despite its benefits, some users express concerns about increasing costs, suggesting that while the software is highly beneficial, pricing remains a critical consideration for potential adopters.
General Manager
3.4286582083117 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable ...
See full reviewAsst. Gen Manager
3.3641420794807 months ago
Verified
... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...
See full reviewController
3.2673678860715 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
3.2673678862045 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
3.2673678863329 months ago
Verified
... Web based software is slow and cumbersome ...
See full reviewGeneral Manager
3.2673678864744 months ago
Verified
... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...
See full reviewGeneral Manager
3.2673678866252 months ago
Verified
... Easy, Fast and Reliable. ...
See full reviewFinancial Controller
3.2028517577356 months ago
Verified
... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...
See full reviewFinance Controller
3.0738194997995 months ago
Verified
... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...
See full reviewPart- Owner of 8 hotels
2.9770453063784 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewPart- Owner of 8 hotels
2.977045306508 months ago
Verified
... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...
See full reviewPart- Owner of 8 hotels
2.9770453066417 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewSr. VP of Operations
2.9770453067697 months ago
Verified
... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...
See full reviewSr. VP of Operations
2.9770453068996 months ago
Verified
... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...
See full reviewSr. VP of Operations
2.9770453070326 months ago
Verified
... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...
See full reviewGM
2.9770453071629 months ago
Verified
... I have been in Hospitality for 10 years. M3 Time Management & Accounting Core are the best systems I've used. They are easy to use and consistent which is hard to find in the ever changing world of ...
See full reviewGM
2.9770453072984 months ago
Verified
... I have been in Hospitality for 10 years. M3 Time Management & Accounting Core are the best systems I've used. They are easy to use and consistent which is hard to find in the ever changing world of ...
See full reviewDual Assistant General Manager
2.9770453074298 months ago
Verified
... The best there is! ...
See full reviewDual Assistant General Manager
2.9770453075612 months ago
Verified
... I have not found anything that I think they need improvement on. I feel completely confident in all of the tools they provide to make my hotel the most efficient it can be. ...
See full reviewRegional Director of Operations
2.9447872431903 months ago
Verified
... The software integrates well with some of our other systems and has made our finance teams life a little easier ...
See full reviewRegional Director of Operations
2.9447872433483 months ago
Verified
... The software integrates well with some of our other systems and has made our finance teams life a little easier ...
See full reviewADOF
2.9447872435226 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewAccountant
2.9125291791599 months ago
Verified
... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature up and running. And we are working on getting the Paylocity labor data interface automated which will save a tremendous ...
See full reviewAccountant
2.9125291793239 months ago
Verified
... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management ...
See full reviewAccountant
2.9125291794657 months ago
Verified
... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature up and running. And we are working on getting the Paylocity labor data interface automated which will save ...
See full reviewowner
2.6544646634685 months ago
Verified
... The worst vendor experience of all the vendors in our startup boutique hotel experience ...
See full reviewAccounting Supervisor
2.5899485345762 months ago
Verified
... I do not have any suggestions for the developers team regarding any product enhancement to be made at the current time. ...
See full reviewOffice Manager
2.5899485347129 months ago
Verified
... M3 has been an asset to our hotels ...
See full reviewOffice Manager
2.5899485348421 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...
See full reviewOffice Manager
2.5899485349668 months ago
Verified
... M3 has been an asset to our hotels ...
See full reviewGeneral Manager
2.5576904705761 months ago
Verified
... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...
See full reviewGeneral Manager
2.5576904707165 months ago
Verified
... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...
See full reviewNight Auditor
2.5254324063314 months ago
Verified
... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...
See full reviewCorporate Controller
2.5254324064733 months ago
Verified
... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...
See full reviewArea General Manager
2.3964001485364 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewOffice Manager
2.3641420841469 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewDirector of Finance
2.3641420842742 months ago
Verified
... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...
See full reviewAccounts Manager
2.3318840198843 months ago
Verified
... When there is a service outage although at times is unavoidable it would be nice to have a better ETA as to when the issues would be relinquished to be able to cut down on labor costs while waiting ...
See full reviewGeneral Manager
2.331884020019 months ago
Verified
... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...
See full reviewGeneral Manager
2.2673678911137 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewAGM
2.1060775687881 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that they take pride in what they do, maintaining high standards across the board. I also appreciate their commitment to sustainability ...
See full reviewAGM
2.1060775689232 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that they take pride in what they do, maintaining high standards across the board. I also appreciate their commitment ...
See full reviewAGM
2.106077569058 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable ...
See full reviewHR/Accounting
1.6222066014643 months ago
Verified
... The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away. ...
See full reviewHR/Accounting
1.622206601598 months ago
Verified
... Nothing it is great! this product is has very good # efficiency so I have no complaints on the software. ...
See full reviewHR/Accounting
1.6222066017328 months ago
Verified
... The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away. ...
See full reviewHR/Accounting
1.6222066018664 months ago
Verified
... The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away. ...
See full reviewGeneral Manager
1.6222066020012 months ago
Verified
... We can look back on specific dates and get information that we need immediately. It has a lot of great functionality as well. ...
See full reviewGeneral Manager
1.1060775698843 months ago
Verified
... very knowledgeable technicians and great customer service follow up is top of the competition. Very personable and I would defenetly recommend ...
See full reviewFunctionality
Developing
Hoteliers often highlight the functionality of M3’s Scheduling & Labor Management product as effective in managing core tasks like scheduling and labor tracking. The software integrates well with existing systems, allowing hoteliers to monitor labor budgets and adjust staff shifts easily. It automates many processes, resulting in reduced manual workload and fewer errors. However, some users note occasional issues such as bugs or system downtime. Despite these challenges, reports generated by the software provide actionable insights that aid in efficient labor management.
Hotel General Manager
13.299625969953 months ago
Verified
... Opening invoices feature is really bad - it freezes and then you get a black screen. Also navigating is complicated. ...
See full reviewHotel General Manager
13.29962597021 months ago
Verified
... Opening invoices feature is really bad - it freezes and then you get a black screen. Also navigating is complicated. ...
See full reviewGeneral Manager
13.299625970467 months ago
Verified
... I love the scheduling tool and the reports you can print for time and attendance. We use it to do our payroll and it makes the process so easy. We also use it for accounts payable and entering and editing ...
See full reviewGeneral Manager
13.299625970709 months ago
Verified
... For our purposes the only thing I see is if I enter something at a company level verses a corporate level you can't see both. ...
See full reviewAssistant General Manager
4.5899485516062 months ago
Verified
... Always easy to access all the information I need whether it is entering invoices, audit report input, or even labor management. Scheduling is very easy on their platform, all staff can easily access ...
See full reviewAssistant General Manager
4.5899485518593 months ago
Verified
... Always easy to access all the information I need whether it is entering invoices, audit report input, or even labor management. Scheduling is very easy on their platform, all staff can easily access their schedules and make ...
See full reviewAssistant General Manager
4.5899485521042 months ago
Verified
... Always easy to access all the information I need whether it is entering invoices, audit report input, or even labor management. Scheduling is very easy on their platform, all staff can easily access their schedules and make request at their own convenience. Many reports are available to help keep track of hours or budgeting ...
See full reviewAssistant General Manager
4.5899485523395 months ago
Verified
... If Font size could be adjustable on all platforms for those who are struggling with eyesight, that would be a good feature that would help see all the small numbers when using the Accounting Software. ...
See full reviewAssistant General Manager
4.5899485525862 months ago
Verified
... Always easy to access all the information I need whether it is entering invoices, audit report input, or even labor management. Scheduling is very easy on their platform, all staff can easily access their schedules and make request at their own convenience. Many reports are available to help keep track ...
See full reviewGeneral Manager
3.4286582302591 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, ...
See full reviewGeneral Manager
3.4286582304928 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more ...
See full reviewGeneral Manager
3.4286582307303 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable ...
See full reviewAsst. Gen Manager
3.3641421019261 months ago
Verified
... M3 Hotel Accounting Software ...
See full reviewAsst. Gen Manager
3.3641421021546 months ago
Verified
... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...
See full reviewAsst. Gen Manager
3.3641421023973 months ago
Verified
... M3 Hotel Accounting Software ...
See full reviewAsst. Gen Manager
3.3641421026628 months ago
Verified
... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...
See full reviewAsst. Gen Manager
3.3641421029062 months ago
Verified
... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...
See full reviewEVP sales
3.2996259741181 months ago
Verified
... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...
See full reviewController
3.2673679098522 months ago
Verified
... Web based software is slow and cumbersome ...
See full reviewController
3.2673679100945 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
3.2673679103424 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
3.2673679106131 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewGeneral Manager
3.2673679108755 months ago
Verified
... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I had to add a tax ...
See full reviewAccounting Manager
3.2028517823421 months ago
Verified
... General Ledger Features are easy to swim around and be able to look what we are looking for. Printing checks. ...
See full reviewAccounting Manager
3.2028517825836 months ago
Verified
... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...
See full reviewFinancial Controller
3.202851782833 months ago
Verified
... I have been using M3 since onboarding in February of 2022 ...
See full reviewFinancial Controller
3.2028517830712 months ago
Verified
... We are a Canadian Property and we have a US Bank account. Although I have listed this account on our Balance sheet. M3 leaves it in CDN Funds and not US funds. ...
See full reviewRegional Controller
3.2028517832975 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewRegional Controller
3.2028517835245 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewRegional Controller
3.2028517839143 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewFinancial Controller
3.2028517840595 months ago
Verified
... Strong hotel accounting and efficient labour management ...
See full reviewFinancial Controller
3.2028517841965 months ago
Verified
... Strong hotel accounting and efficient labour management ...
See full reviewFinancial Controller
3.2028517843429 months ago
Verified
... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...
See full reviewFinancial Controller
3.2028517844698 months ago
Verified
... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...
See full reviewFinancial Controller
3.2028517845986 months ago
Verified
... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...
See full reviewFinancial Controller
3.2028517847327 months ago
Verified
... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...
See full reviewFinancial Controller
3.2028517848671 months ago
Verified
... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...
See full reviewFinancial Controller
3.2028517850004 months ago
Verified
... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...
See full reviewFinancial Controller
3.2028517851467 months ago
Verified
... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...
See full reviewFinancial Controller
3.2028517852793 months ago
Verified
... Strong hotel accounting and efficient labour management ...
See full reviewFinancial Controller
3.2028517854129 months ago
Verified
... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...
See full reviewFinancial Controller
3.2028517855388 months ago
Verified
... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...
See full reviewFinancial Controller
3.2028517856664 months ago
Verified
... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...
See full reviewFinancial Controller
3.2028517858053 months ago
Verified
... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...
See full reviewGeneral Manager
3.1383356569082 months ago
Verified
... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...
See full reviewGeneral Manager
3.1383356570385 months ago
Verified
... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...
See full reviewFinance Controller
3.0738195281399 months ago
Verified
... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...
See full reviewFinance Controller
3.0738195282691 months ago
Verified
... Complete, easy and reliable. ...
See full reviewGM
3.009303399369 months ago
Verified
... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...
See full reviewGM
3.0093033995105 months ago
Verified
... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...
See full reviewGM
3.0093033996472 months ago
Verified
... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...
See full reviewGM
3.0093033997782 months ago
Verified
... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...
See full reviewEVP
3.0093033999115 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
3.0093034000444 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
3.0093034001833 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
3.0093034003192 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
3.0093034004708 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written in the early 1990s and never ...
See full reviewEVP
3.0093034005977 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written ...
See full reviewEVP
3.0093034007258 months ago
Verified
... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...
See full reviewEVP
3.0093034008501 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
3.0093034009763 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
3.0093034011074 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewGeneral Manager
3.0093034012317 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewGeneral Manager
3.0093034013572 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewSr. VP of Operations
2.9770453369627 months ago
Verified
... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...
See full reviewDual Assistant General Manager
2.9770453370882 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions are recorded in real-time. This has streamlined our financial reporting, allowing us to generate insightful reports with just a few clicks. In terms of time management, M3 Time and Labor Management excels with its time keeping tool. It allows us to adjust staff shifts when there are discrepancies in an effortless manner, ensuring accurate time keeping without any errors. The ability to monitor ...
See full reviewDual Assistant General Manager
2.977045337236 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions are recorded in real-time. This has streamlined our financial reporting, allowing us to generate insightful reports with just a few clicks. In terms of time management, M3 Time and Labor Management excels with its time keeping tool. It allows us to adjust staff shifts when there are discrepancies in an effortless manner, ensuring accurate time keeping without any errors. The ability to monitor employee hours and manage payroll through a single platform has saved countless hours that were previously spent on administrative tasks. Customer support is another highlight. Whenever we have encountered issues or had questions, the support team has been responsive and helpful, providing solutions promptly. They have your back 100 percent and will communicate a response quickly to find the optimal solution. When it comes to accounting, Invoices ...
See full reviewDual Assistant General Manager
2.9770453373813 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions are recorded in real-time. This has streamlined our financial reporting, allowing us to generate insightful reports with just a few clicks. In terms of time management, M3 Time and Labor Management excels with its time keeping tool. It allows us to adjust staff shifts when there are discrepancies in an effortless manner, ensuring accurate time keeping without any errors. The ability to monitor employee hours and manage payroll through a single platform has saved countless hours that were previously spent on administrative tasks. Customer support is another highlight. Whenever we have encountered issues or had questions, the support team has been responsive and helpful, providing solutions promptly. They have your back 100 percent and will communicate a response quickly to find the optimal solution. When it comes to accounting, Invoices have never been easier to enter! Whether it's payables or receivables this is all streamlined and totally efficient with M3. While the software is robust ...
See full reviewDual Assistant General Manager
2.9770453375183 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial ...
See full reviewDual Assistant General Manager
2.9770453376434 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, ...
See full reviewDual Assistant General Manager
2.9770453377699 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, ...
See full reviewDual Assistant General Manager
2.9770453378965 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, ...
See full reviewDual Assistant General Manager
2.9770453380279 months ago
Verified
... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff ...
See full reviewAssistant Financial Controller
2.9770453381549 months ago
Verified
... I would like to see journal entries be added to the bank reconciliation feature. While doing bank requirements, I personally like to see journal entries that have been made hitting cash accounts ...
See full reviewAssistant Financial Controller
2.9770453382814 months ago
Verified
... I would like to see journal entries be added to the bank reconciliation feature. While doing bank requirements, I personally like to see journal entries that have been made hitting cash accounts ...
See full reviewADOF
2.9447872738926 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewOffice Manager
2.9447872740214 months ago
Verified
... The way you can run checks is excellent. The two step check voiding system took some time getting used to. ...
See full reviewAccountant
2.9125292096427 months ago
Verified
... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature ...
See full reviewAccountant
2.9125292097737 months ago
Verified
... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature ...
See full reviewAccountant
2.9125292098988 months ago
Verified
... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For ...
See full reviewAccountant
2.9125292100217 months ago
Verified
... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...
See full reviewAccountant
2.9125292101482 months ago
Verified
... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...
See full reviewAccountant
2.912529210274 months ago
Verified
... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...
See full reviewAccountant
2.9125292104126 months ago
Verified
... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature ...
See full reviewOperations
2.8480130815155 months ago
Verified
... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...
See full reviewOperations
2.8480130816431 months ago
Verified
... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...
See full reviewOperations
2.8480130817708 months ago
Verified
... Easy software for submitting and paying invoices. ...
See full reviewHotel Accounting Manager
2.8157550173816 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
2.8157550175187 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
2.8157550176673 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewSenior Corp. Accountant
2.7834969532971 months ago
Verified
... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...
See full reviewSenior Corp. Accountant
2.7834969534229 months ago
Verified
... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...
See full reviewSenior Corp. Accountant
2.7834969535588 months ago
Verified
... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...
See full reviewSenior Corp. Accountant
2.783496953691 months ago
Verified
... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...
See full reviewSenior Corp. Accountant
2.7834969538191 months ago
Verified
... Easy to use, *GL *AP * Cash Management * Daily ReportEasy to use, *GL *AP * Cash Management * Daily Report ...
See full reviewSenior Corp. Accountant
2.7834969539576 months ago
Verified
... Easy to use, *GL *AP * Cash Management * Daily ReportEasy to use, *GL *AP * Cash Management * Daily Report ...
See full reviewAccountant
2.7834969540886 months ago
Verified
... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...
See full reviewAccountant
2.7834969542249 months ago
Verified
... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...
See full reviewAccountant
2.7834969543548 months ago
Verified
... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...
See full reviewAccountant
2.7834969544792 months ago
Verified
... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...
See full reviewGeneral Manager
2.7834969546218 months ago
Verified
... Uploading invoices and retrieving, Looking at the financial P&L ...
See full reviewGeneral Manager
2.7834969547622 months ago
Verified
... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...
See full reviewAdministrative Support
2.7834969548943 months ago
Verified
... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...
See full reviewAdministrative Support
2.7834969550254 months ago
Verified
... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...
See full reviewAdministrative Support
2.7834969551538 months ago
Verified
... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...
See full reviewDirector of Sales
2.751238890768 months ago
Verified
... Invoice images, check numbers and PO's available in one place in seconds. Makes our accounting so easy and keeps the whole team in the loop. ...
See full reviewGeneral Manager
2.7189808265192 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
2.718980826645 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
2.7189808267686 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
2.7189808268948 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
2.7189808270314 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
2.7189808271584 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
2.6867227627722 months ago
Verified
... Very efficient in tracking and submitting invoices including financial reports either monthly or annually. You will be able to track your spending. ...
See full reviewowner
2.6544646983886 months ago
Verified
... Rarely do I write a review but since you reached out to me, I will share my experience. The sales team pitch did not match my working experince with the portal. The portal is best suited for a larger ...
See full reviewowner
2.6544646985178 months ago
Verified
... The worst vendor experience of all the vendors in our startup boutique hotel experience ...
See full reviewowner
2.6544646986466 months ago
Verified
... The worst vendor experience of all the vendors in our startup boutique hotel experience ...
See full reviewGeneral Manager
2.6222066342776 months ago
Verified
... I think the response time when there's inquiries could be better. Not a big issue for me, just a suggestion. ...
See full reviewAgm
2.5899485698992 months ago
Verified
... I have never experienced a huge problem. Anytime that I have I had the pleasure of speaking with professional tech , who was able to help me walk me through the steps. ...
See full reviewAccounting Supervisor
2.5899485700385 months ago
Verified
... Data recording / reporting made easy ...
See full reviewOffice Manager
2.589948570171 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...
See full reviewOffice Manager
2.5899485703073 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate ...
See full reviewOffice Manager
2.5899485704447 months ago
Verified
... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...
See full reviewOffice Manager
2.5899485705907 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contract ...
See full reviewOffice Manager
2.5899485707251 months ago
Verified
... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...
See full reviewGeneral Manager
2.5576905064833 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewGeneral Manager
2.5576905066118 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewGeneral Manager
2.5576905067589 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewGeneral Manager
2.5576905068851 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewGeneral Manager
2.557690507012 months ago
Verified
... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...
See full reviewGeneral Manager
2.5254324426251 months ago
Verified
... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...
See full reviewGeneral Manager
2.5254324427554 months ago
Verified
... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...
See full reviewCorporate Controller
2.5254324428924 months ago
Verified
... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...
See full reviewCorporate Controller
2.5254324430391 months ago
Verified
... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...
See full reviewCorporate Controller
2.5254324431803 months ago
Verified
... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...
See full reviewCorporate Controller
2.5254324433038 months ago
Verified
... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...
See full reviewCorporate Controller
2.52543244343 months ago
Verified
... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...
See full reviewDirector of Operations
2.5254324435547 months ago
Verified
... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...
See full reviewDirector of Operations
2.5254324436787 months ago
Verified
... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...
See full reviewDirector of Operations
2.5254324438124 months ago
Verified
... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...
See full reviewArea General Manager
2.3964001858781 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
2.3964001860069 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewGeneral Manager
2.3641421216163 months ago
Verified
... Product is easy to use. It forces balancing but allows the user to know where errors are for easy correction. ...
See full reviewOffice Manager
2.3641421217436 months ago
Verified
... An easier way to upload more invoices at once, specially when the person is not on-site with access to a scanner. The option to edit invoices while they are posted to avoid multiple JE and voided ...
See full reviewOffice Manager
2.3641421218806 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewOffice Manager
2.3641421220072 months ago
Verified
... An easier way to upload more invoices at once, specially when the person is not on-site with access to a scanner. The option to edit invoices while they are posted to avoid multiple JE and voided ...
See full reviewCorporate Controller
2.3641421221364 months ago
Verified
... M3 Tech Support responds quickly. Accounting core and Labor Management are as simple and as complex as you want them to be. Very easy to customize. Webinars are informative and very helpful. I've ...
See full reviewGM
2.3641421222622 months ago
Verified
... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...
See full reviewGM
2.3641421223917 months ago
Verified
... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...
See full reviewGM
2.3641421225198 months ago
Verified
... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...
See full reviewDirector of Finance
2.3641421226549 months ago
Verified
... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...
See full reviewCFO
2.3318840582676 months ago
Verified
... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...
See full reviewAccounts Manager
2.3318840583961 months ago
Verified
... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...
See full reviewGeneral Manager
2.3318840585282 months ago
Verified
... It is great that I don't have to keep physical files, and it is all contained in the program. Great for being able to see old invoices at a snap, and love the reports feature as well. ...
See full reviewOperations Manager
2.3318840586582 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...
See full reviewOperations Manager
2.3318840587963 months ago
Verified
... * It would be nice if the total box on an invoice instead recorded the amount missing (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would ...
See full reviewOperations Manager
2.3318840589303 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...
See full reviewOperations Manager
2.3318840590618 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...
See full reviewOperations Manager
2.3318840591894 months ago
Verified
... * It would be nice if the total box on an invoice instead recorded the amount missing (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would be nice if more small scanners were compatible. * it's involved trying to sign ...
See full reviewOperations Manager
2.3318840593186 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to add ...
See full reviewAccounting & Purchasing
2.2996259949272 months ago
Verified
... Once you get the hang of it, it is very simple. easy to find invoices budgets and reports- some things could be simpler. ...
See full reviewAccounting & Purchasing
2.2996259950523 months ago
Verified
... Once you get the hang of it, it is very simple. easy to find invoices budgets and reports- some things could be simpler. ...
See full reviewAccounting & Purchasing
2.2996259951893 months ago
Verified
... Training, And add a VOID button so you don't have 3 to 4 steps to void by using reverse and applying. Would be much easier to just be able to VOID and then fix from there instead of re- entering the ...
See full reviewPayables Accountant
2.2996259953151 months ago
Verified
... Credit card refunds . M3 does not have the ability to process credit memos directly to card. Currently must apply credit memos or refund to an open existing invoice in effort to process. ...
See full reviewManager
2.2673679309282 months ago
Verified
... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...
See full reviewManager
2.2673679310566 months ago
Verified
... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...
See full reviewManager
2.267367931185 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewManager
2.2673679313273 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewManager
2.2673679314587 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewManager
2.2673679315864 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewManager
2.2673679317115 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
2.2673679318377 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
2.2673679319661 months ago
Verified
... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we ...
See full reviewGeneral Manager
2.2673679320994 months ago
Verified
... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting Core, the ease of entering invoices, attaching the scanned image, and verifying it's upload is a smooth process ...
See full reviewGeneral Manager
2.2673679322222 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
2.2673679323477 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
2.267367932472 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
2.170593739055 months ago
Verified
... I enjoy the simplicity of the way things work and how easy the hotel accounting software is to utilize, support is also really quick to respond, which is everything. ...
See full reviewAssistant General Manager
2.1060776101501 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewAssistant General Manager
2.1060776102856 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewGeneral Manager
2.1060776104316 months ago
Verified
... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...
See full reviewAGM
2.1060776105608 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality ...
See full reviewRegional Director of Sales
2.041561481657 months ago
Verified
... *I like that the system is user friendly*Easy to train staff on the system and seems to be very realiable. ...
See full reviewAccounting Manager
1.9447872882325 months ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewAccounting Manager
1.9447872883572 months ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewRegional Controller
1.6867227723622 months ago
Verified
... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...
See full reviewHR/Accounting
1.6222066434592 months ago
Verified
... The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away. ...
See full reviewHR/Accounting
1.6222066435857 months ago
Verified
... The product is very easy to navigate and understand # budget is also easy to place in the system for managing the #accounting side. ...
See full reviewHR/Accounting
1.6222066437112 months ago
Verified
... The product is very easy to navigate and understand # budget is also easy to place in the system for managing the #accounting side. ...
See full reviewGeneral Manager
1.6222066438404 months ago
Verified
... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...
See full reviewGeneral Manager
1.1060776119784 months ago
Verified
... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...
See full reviewUser Interface
Functional
Hoteliers often find the user interface of M3's Scheduling & Labor Management product to be somewhat dated and lacking in modern visual appeal. While some users appreciate its ease of navigation and find menus accessible, the system does not consistently deliver a fast and responsive experience. Notably, the interface lacks sufficient customization options, limiting users' ability to personalize settings or dashboards to better suit their needs. Additionally, there are challenges related to the clarity of information, with some users encountering difficulties understanding reports or accessing specific features efficiently. Furthermore, the platform's accessibility features could be improved to better support users with varying needs, such as those requiring larger font sizes or enhanced screen reader support. Overall, while M3 management software serves its purpose, updates to the interface might be necessary to enhance usability and user satisfaction.
Hotel General Manager
13.299626010886 months ago
Verified
... Opening invoices feature is really bad - it freezes and then you get a black screen. Also navigating is complicated. ...
See full reviewHotel General Manager
13.299626011027 months ago
Verified
... Opening invoices feature is really bad - it freezes and then you get a black screen. Also navigating is complicated. ...
See full reviewHotel General Manager
13.299626011163 months ago
Verified
... Opening invoices feature is really bad - it freezes and then you get a black screen. Also navigating is complicated. ...
See full reviewAssistant General Manager
4.5899485919456 months ago
Verified
... If Font size could be adjustable on all platforms for those who are struggling with eyesight, that would be a good feature that would help see all the small numbers when using the Accounting Software. ...
See full reviewGeneral Manager
3.4286582695008 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, ...
See full reviewAsst. Gen Manager
3.3641421406134 months ago
Verified
... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...
See full reviewAsst. Gen Manager
3.3641421407512 months ago
Verified
... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...
See full reviewEVP sales
3.2996260118563 months ago
Verified
... Create an ultra-simplified report feature that provides all hotel metrics one page for the primary 3 metrics (Occ, Adr, RevPar) and import STR metics beside it. ...
See full reviewFinancial Controller
3.2028518184465 months ago
Verified
... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...
See full reviewFinancial Controller
3.2028518185861 months ago
Verified
... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...
See full reviewFinancial Controller
3.2028518187321 months ago
Verified
... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...
See full reviewGeneral manager
3.0093034317697 months ago
Verified
... While M3 Accounting Core is a powerful platform, there are a few areas where it could improve. The user interface, though functional, can feel a bit dated compared to more modern accounting software, ...
See full reviewEVP
3.009303431903 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written ...
See full reviewEVP
3.0093034320348 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewGeneral Manager
3.0093034321681 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewGeneral Manager
3.0093034323017 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewGeneral Manager
3.0093034324391 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewPart- Owner of 8 hotels
2.9770453680518 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewPart- Owner of 8 hotels
2.9770453681806 months ago
Verified
... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...
See full reviewSr. VP of Operations
2.9770453683098 months ago
Verified
... Need to see more Scanners approved with it. Bring the interface out of the Windows 7 world...but that's just nit picking. ...
See full reviewADOF
2.9447873039244 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewOffice Manager
2.944787304067 months ago
Verified
... Looking up accounts on the chart of accounts would be easier if we could look up by name as well as account number. ...
See full reviewAccountant
2.9125292396838 months ago
Verified
... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For example, capability to forecast a fixed expense amount plus a CPOR driver. 2.) Similarly, adding the capability of seeing more than one "stat". For example, adding a column to forecast and budget next to the total column that shows what the CPOR results are. Since all hotels have the constant called Rooms Rented, this may not be as complex as adding a column that shows the percentage of revenue results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module in addition to the values. Again, allowing the ability to see prior period actual or budget or forecasted CPOR (and percentage of revenue) in addition to values. 4.) This idea might not be worth the effort but, for dashboards, for writing ...
See full reviewAccountant
2.9125292398133 months ago
Verified
... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For example, capability to forecast a fixed expense amount plus a CPOR driver. 2.) Similarly, adding the capability of seeing more than one "stat". For example, adding a column to forecast and budget next to the total column that shows what the CPOR results are. Since all hotels have the constant called Rooms Rented, this may not be as complex as adding a column that shows the percentage of revenue results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module in addition to the values. Again, allowing the ability to see prior period actual or budget or forecasted CPOR (and percentage of revenue) in addition to values. 4.) This idea might not be worth the effort but, for dashboards, for writing formulas, can a drop down be created with heirarchy of facts ...
See full reviewAccountant
2.9125292399474 months ago
Verified
... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For example, capability to forecast a fixed expense amount plus a CPOR driver. 2.) Similarly, adding the capability of seeing more than one "stat". For example, adding a column to forecast and budget next to the total column that shows what the CPOR results are. Since all hotels have the constant called Rooms Rented, this may not be as complex as adding a column that shows the percentage of revenue results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module in addition to the values. Again, allowing the ability to see prior period actual or budget or forecasted CPOR (and percentage of revenue) in addition to values. 4.) This idea might not be worth the effort but, for dashboards, for writing formulas, can a drop down be created with heirarchy of facts and dims?Such as if a Fact is needed, show the types ...
See full reviewAccountant
2.9125292400862 months ago
Verified
... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For example, capability to forecast a fixed expense amount plus a CPOR driver. 2.) Similarly, adding the capability of seeing more than one "stat". For example, adding a column to forecast and budget next to the total column that shows what the CPOR results are. Since all hotels have the constant called Rooms Rented, this may not be as complex as adding a column that shows the percentage of revenue results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module in addition to the values. Again, allowing the ability to see prior period actual or budget or forecasted CPOR (and percentage of revenue) in addition to values. 4.) This idea might not be worth the effort but, for dashboards, for writing formulas, can a drop down be created with heirarchy of fact ...
See full reviewOperations
2.8480131111895 months ago
Verified
... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...
See full reviewOperations
2.8480131113299 months ago
Verified
... It's quick and self-explanatory. Good way to keep track of invoices from previous years. Other software we've used in the past only allows to check past invoices from the previous year. ...
See full reviewHotel Accounting Manager
2.8157550469452 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
2.8157550470733 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without training, I'm able to navigate & figure ...
See full reviewHotel Accounting Manager
2.8157550472047 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
2.8157550473331 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
2.8157550474727 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewAccountant
2.7834969830862 months ago
Verified
... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...
See full reviewAdministrative Support
2.7834969832161 months ago
Verified
... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...
See full reviewAdministrative Support
2.7834969833449 months ago
Verified
... M3 software is very easy to move around within the program. I like that all vendors are easy to find. ...
See full reviewAdministrative Support
2.7834969834741 months ago
Verified
... M3 software is very easy to move around within the program. I like that all vendors are easy to find. ...
See full reviewAccounts Payable
2.7512389190916 months ago
Verified
... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...
See full reviewAccounts Payable
2.7512389192283 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
2.7512389193616 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
2.7512389194911 months ago
Verified
... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...
See full reviewAccounts Payable
2.751238919624 months ago
Verified
... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...
See full reviewAccount Payable Specialist
2.7189808552412 months ago
Verified
... I really like M3 because it gives you instant answers. That’s makes it super easy once a vendor reaches out regarding a missed payments. ...
See full reviewAccount Payable Specialist
2.718980855379 months ago
Verified
... I really like M3 because it gives you instant answers. That’s makes it super easy once a vendor reaches out regarding a missed payments. ...
See full reviewFront Office Manager
2.7189808555134 months ago
Verified
... very easy to use and very accurate and self-explanatory. very easy to use and very accurate and self-explanatory. Thank you ...
See full reviewGeneral Manager
2.7189808556478 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewOffice Manager
2.589948597727 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated the need for filing ...
See full reviewOffice Manager
2.5899485978715 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated the need for filing paperwork, and that has been a time saver. The program allows us to select ...
See full reviewOffice Manager
2.5899485980115 months ago
Verified
... M3 has been an asset to our hotels ...
See full reviewOffice Manager
2.5899485981575 months ago
Verified
... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...
See full reviewGeneral Manager
2.5576905337735 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewCorporate Controller
2.5254324693925 months ago
Verified
... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...
See full reviewDirector of Operations
2.5254324695247 months ago
Verified
... Integration with payroll and hotel management systems are weak and fail too often, esprcially when we chose the payroll system recommended by M3. Would be very nice if it were web based rather than ...
See full reviewArea General Manager
2.3964002115987 months ago
Verified
... Area General Manager ...
See full reviewArea General Manager
2.396400211738 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
2.3964002118757 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewGeneral Manager
2.364142147503 months ago
Verified
... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...
See full reviewGeneral Manager
2.3641421476381 months ago
Verified
... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...
See full reviewGM
2.3641421478954 months ago
Verified
... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...
See full reviewCFO
2.33188408352 months ago
Verified
... Simplify the procedures during customize P&L statement. Make it easier to filter GL code while creating P&L, budget and forecast ...
See full reviewAccounts Manager
2.331884083654 months ago
Verified
... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...
See full reviewGeneral Manager
2.3318840837862 months ago
Verified
... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...
See full reviewGeneral Manager
2.3318840839161 months ago
Verified
... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...
See full reviewRegional Director of Operations
2.3318840840438 months ago
Verified
... M3 is very user friendly. Even someone with a previous background can pick it up quickly. I personally like the budget function. Makes my job very easy every year. ...
See full reviewOperations Manager
2.3318840841797 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...
See full reviewOperations Manager
2.3318840843168 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...
See full reviewOperations Manager
2.3318840844471 months ago
Verified
... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...
See full reviewManager
2.2673679555436 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
2.1060776330899 months ago
Verified
... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...
See full reviewStaff accountant
1.9770453751576 months ago
Verified
... -Advanced Automation Features: Expanding automation, such as for routine tasks like invoice processing or tax compliance, could reduce manual intervention further and improve efficiency --Mobile ...
See full reviewRegional Controller
1.6867227946479 months ago
Verified
... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...
See full reviewRegional Controller
1.6867227947797 months ago
Verified
... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...
See full reviewGeneral Manager
1.6222066658789 months ago
Verified
... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...
See full reviewGeneral Manager
1.6222066660051 months ago
Verified
... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...
See full reviewGeneral Manager
1.6222066661339 months ago
Verified
... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...
See full reviewGeneral Manager
1.6222066662608 months ago
Verified
... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...
See full reviewWhat Types of Hotels M3 is Popular For
Size
22 | X-Small (1-9 room)
16 | Small (10-24 room)
76 | Medium (25-74 room)
344 | Large (75-199 room)
192 | X-Large (200+ room)
Country
581 | United States of America
28 | Canada
6 | Bahamas
4 | United Kingdom
3 | Mexico
3 | India
3 | Singapore
2 | Italy
2 | Cayman Islands
1 | United Arab Emirates
1 | New Zealand
1 | Kenya
1 | China
1 | Greece
1 | Malaysia
1 | Denmark
1 | Puerto Rico
Type
463 | Branded Hotels
280 | Bed & Breakfast & Inns
219 | Boutiques
204 | Limited Service & Budget Hotels
200 | Airport/Conference Hotels
159 | Luxury Hotels
139 | Resorts
127 | City Center Hotels
73 | Extended Stay & Serviced Apartments
29 | Hostels
22 | Motels
15 | Casinos
15 | RV Parks & Campgrounds
6 | Vacation Rentals & Villas
Region
612 | North America
9 | Central America
8 | Europe
8 | Asia Pacific
1 | Oceania
1 | Middle East
1 | Africa
Category
523 | Hotel Accounting Software
239 | Scheduling & Workforce Management
235 | Business Intelligence
Didn’t find what you were looking for?
Capabilities
Mobile Access for Employee Self-Service
Streamlined Labor Management
Daily Review of Labor KPI’s
Customizable Time and Earnings Tracking
Efficient Scheduling and Labor Optimization
Seamless Employee Record Integration
Comprehensive Contractor Management
Earnings Distribution Wizard
Mobile Management for Property Users
Labor Standards Monitoring and Variance Reporting
Flexible Reporting and Data Export
Features
Shifts & Scheduling
Time Tracking
Analytics & Benchmarking
Tasks & Checklists
Messaging & Communication
Benefits Management
Available Add-ons & Modules
M3 Insight
Business IntelligenceM3 Accounting Core
Hotel Accounting SoftwareRecommended by
Achievements
This vendor's trending score is rising, M3 (Labor Management) is the #3 most trending product in the Scheduling & Workforce Management category (out of 25) and the #83 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreM3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted M3 as the #1 Scheduling & Workforce Management provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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M3 Case Studies
The Story of Crescent Hotels & Resorts
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
Topeka (United States of America)
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
Bradenton (United States of America)
References
"We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis"
"It is no doubt that M3 is more streamlined, more efficient, and is positively driving our bottom line"
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day."
"Being able to consolidate information very efficiently has saved countless amounts of work hours."
"Accounting Core is so easy to use; being able to log on and get PnLs and bank reconciliations, setting up users, and having everything in one place is so beneficial."
"If you are in the hotel business, you use M3!"
Featured Customers
More Products by M3
Hotelier Rating
Hoteliers like how M3 streamlines their accounting and labor management processes. It integrates seamlessly with existing PMS systems, enhancing operational efficiency and reducing manual errors. The robust forecasting and reporting capabilities provide deeper financial insights, enabling more data-driven decisions. However, some users face challenges with document imaging and slow responsiveness. These issues can affect productivity and require further improvements.
AI-generated from the text of customer reviews
Looking for specific info?
very quick response when I reach out with questions
General Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States of America)
Great Program
Complex Controller from 200 to 499 room Hostel in NewYorkCity (United States of America)
M3 is great on the front and back end.
Area Hotel Manager from 500+ room Branded Hotel in
Great for Hotels
Director of Business Administration from 75-99 room Branded Hotel in Zeeland (United States of America)
M3 - we use daily and its very efficient and reliable.
General Manager from 500+ room Branded Hotel in Waikoloa (United States of America)
The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away.
HR/Accounting from 200 to 499 room Branded Hotel in Santa Clara (United States of America)
accounting core
Regional Controller from 200 to 499 room Branded Hotel in Dublin (United States of America)
User friendly
Accounting Manager from 100 to 199 room Bed & Breakfast & Inn in San Jose (United States of America)
M3 hotel accounting soft
Staff accountant from in
Regional Director of Sales
Regional Director of Sales from 100 to 199 room Branded Hotel in Memphis (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
A simple and easy to use accounting tool which can be used / trained super fast! I have been into the Finance & Accounting industry for over 20 years and have worked across many tools but M3 is truly one of my favorite in terms of all the parameters.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The ease to use - A tool which has all the necessary setup but easy to use and train the team. The way the subledgers are integrated with GL and the ease with which we can set up the reporting the way we want stands out.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Integrating with PMS systems is relatively simple and not a time-consuming act. Integrating with third party payroll processing is also pretty good. Hotel GMs can find it relatively easy to understand the process flow, read and work on the tool with less or no exposure to accounting
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
M3
1 week ago
M3 Named Best Finance & Accounting Software and Best Labor Management Software in the 2025 HotelTechAwards
M3
2 months ago
M3 Honored with Silver Globee® Winner at the 17th Annual 2024 Globee® Awards for Achievement (Women in Business)
M3
5 months ago
Blackstone Acquires Majority Stake in Leading Hotel Accounting Software and Services Provider M3
M3
6 months ago
The Story of Crescent Hotels & Resorts
M3
8 months ago
M3 and Paymerang Expand Partnership to Accelerate Payment Automation for Hotel Finance Teams
M3
8 months ago
M3 and AvidXchange Expand Partnership
M3
8 months ago
M3 Honored as Gold Stevie Award Winner In 2024 American Business Awards
M3
10 months ago
Energage Named M3 A Winner of the 2024 Top Workplaces USA
M3
11 months ago
M3 Announces Two New Executive Team Members
M3
11 months ago
M3 Named 2023 Most Innovative Cloud-Based Financial Platform 2023 - North America by Innovation in Business
M3
1 year ago
M3 Named Best Finance & Accounting Software for the 4th Consecutive Year in the 2024 HotelTechAwards
M3
1 year ago
M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform
M3
1 year ago
M3 and Trintech Release New Enhancements to Streamline Financial Processes
M3
1 year ago
M3 Announces Promotion of Two Senior Executives
M3
1 year ago
A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting
M3
1 year ago
M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry
M3
1 year ago
M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®
M3
1 year ago
M3 Announces Upcoming 2023 Conference Season Attendance
M3
1 year ago
M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business
M3
2 years ago
M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards
M3
2 years ago
M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone
M3
2 years ago
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
M3
2 years ago
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
M3
2 years ago
M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist
M3
2 years ago
M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App
M3
2 years ago
M3 Eases Back-Office Processes For Summit Hospitality
M3
2 years ago
M3 Releases New Features Within Budget and Forecast Tool
M3
2 years ago
M3 Aids GF Hotels & Resorts in Exponential Growth
M3
2 years ago
M3 Adds 7,000th Hotel as Record Growth Continues
M3
2 years ago
M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award
M3
2 years ago
M3 Releases New Features Within Labor Management Mobile App
M3
2 years ago
M3 Recognized as Top Employer in Greater Atlanta Area
M3
2 years ago
M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®
M3
2 years ago
M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution
M3
2 years ago
M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process
M3
2 years ago
M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org
M3
2 years ago
M3 Announces Keynote Speaker for 2022 Partners’ Meeting
M3
2 years ago
M3’s New Mobile App Takes the Work out of Labor Management
M3
3 years ago
M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards
M3
3 years ago
M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers
M3
3 years ago
M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas
M3
3 years ago
How To Choose a Hotel Accounting Package
M3
3 years ago
M3 Receives National Recognition as Top 2021 Employer
M3
3 years ago
M3 Looks Ahead to 2021 AAHOA Convention
M3
3 years ago
M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
M3
3 years ago
M3 Welcomes Over 25 New Accounting Core Customers
M3
3 years ago
M3 Launches Labor Management Mobile App
M3
3 years ago
M3 Donates $100,000 to Support India COVID-19 Relief
M3
3 years ago
M3 Welcomes Sage Hotel Management to Growing Customer Base
M3
3 years ago
How Hoteliers Should React to New Forecasting Challenges in 2021
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M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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