M3 (Labor Management)

Ranked 2 (out of 25) in Scheduling & Labor Management

Scheduling & Labor Management

M3 Labor Management - Time Clock Through Pay Check

Ratings Snapshot

Certificate of Excellence
Read 73 reviews
84%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 25 in Scheduling & Labor Management

Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.1/5
Customer Support
4.5/5
Verified Customer Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Branded Hotels 40 verified reviews
    83%
  • Limited Service & Budget Hotels 13 verified reviews
    87%
  • Boutiques 10 verified reviews
    86%
  • Bed & Breakfast & Inns 9 verified reviews
    94%
  • Resorts 6 verified reviews
    67%
  • Airport/Conference Hotels 4 verified reviews
    95%
  • Extended Stay & Serviced Apartments 3 verified reviews
    97%
  • Luxury Hotels 3 verified reviews
    80%
  • Motels 3 verified reviews
    87%
  • Hostels 1 verified reviews
    90%
  • City Center Hotels 1 verified reviews
    100%

M3 (Labor Management) Overview

M3 (Labor Management) Overview

Hoteliers can manage their largest expense with real-time labor reporting. Scheduling, employee productivity, industry labor standards, and customizable reports give hoteliers unparalleled power to proactively take action, reducing unnecessary labor expenses before they happen.

About M3 View website

Founded in 1998 | Headquarters in Lawrenceville United States | 554 employees

The best back-office hosted software solution provider for the Hospitality Industry. We provide accounting, business intelligence, and payroll solutions across ...

Product Modules
Labor Management
INCLUDED
Personalized Dashboards allow real-time insight into daily labor costs Customizable Reporting to view data important to your organization Performance Tracking to see what works and what doesn’t Secure Platform Access is tiered and based on employer specified permissions
Associate Earning Collection
INCLUDED
Labor Management Reporting helps manage labor costs and prevents them from ballooning out of control Payroll Preparation to keep valuable hours available for other tasks Employee Self-Service allows your staff to pick and choose what works for them Custom Rules because every property and every employee is unique

Other Products by M3

Integrates with

  • Property Management Systems
  • Payroll Software
  • Business Intelligence
Browse integrations (5 verified)

What customers love about M3 (Labor Management)

Like 84% recommend

CFO/ VP of Accounting

We manage 63 properties with close to 2,400 associates. Accounting Core and Time Management make payroll, payables, and general ledger functions easy. We are able to write and customize our own financial reports tail...

IT Director

I really appreciate the ease of deployment for M3 solutions. We do not have to install or run a lot of software from either the desktop clients or servers. Just the simple Citrix Receiver app and the user is on. The...

Accounts Manager

The efficiency of pulling up reports is easy. Also looking at the same month from the previous year to compare against is a big plus.

Hospitality Accounting Consultancy Owner

Easy to set up. No worrying about upgrades, backups, or security. Great support always available. And very inexpensive to use.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

M3 is the only hospitality accounting resource I would be willing to recommend to our clients. Not only are their services best in class, but their team goes above and beyond for their clients for any given question or request. They truly care about their employees, partners, and their clients at a ...

by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022

See more answers (4)
Question:

What differentiates this product or service from the competition?

Answer:

The quality of their service is unmatched. Products and services are on trend and current - as well as user-friendly. M3 partners with industry leaders (like SIB) to offer additional benefits to clients and provide a spotlight on services that can improve operations. Having a trusted partner to vet ...

by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022

See more answers (4)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are looking for a top-tier accounting solution that can improve operations and provide unmatched reporting, I would put M3 at the top of your list. Not only will you receive top-tier services and products, but you will have a trusted partner (with YEARS of combined first-hand hospitality expe...

by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022

See more answers (4)
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+ 2 recommend
Recommended by

Features

Shifts & Scheduling

4/5 features

Time Tracking

4/5 features

Analytics & Benchmarking

4/5 features

Tasks & Checklists

4/5 features

Messaging & Communication

4/5 features

Want to go behind the scenes and see how M3 (Labor Management) works?

Clients & references

References & testimonials

Testimonial avatar
We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis
Glenn Young Risk & Financial Officer at the

Featured partners

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Brand image

Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • Canada
  • Bahamas
  • Denmark

73 Verified M3 Reviews

Likelihood to Recommend
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February 01, 2023

M3 (Labor Management) Review: Easy and Convient

General Manager from Branded Hotels in Longview (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

My most favorite thing is that I can look at my budgeting and see where I'm at on spending. I can also look at what invoices have been paid and when.

What do you dislike or think could be improved?

If I had to choose something to be improved, I would say that the imaging upload could be a little better. I have had multiple issues with trying to upload an image and recieving an error screen indicatin...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 26, 2023

M3 (Labor Management) Review: Strong general ledger application and invoice printing

Director of Finance from Boutiques in København (Denmark)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Ease of use, simplicity. General ledger application and the ability to see and print invoices. Interface with banking application at California Bank and Trust.

What do you dislike or think could be improved?

My AP person seems to get kicked out the system a lot. In the inputting of account payables the clerk will be kicked out of system.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

January 24, 2023

M3 (Labor Management) Review: Very Satisfied

President Encore Hospitality from Branded Hotels in Dallas (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like working with the Staff at m3. Always responsive willing to help. I like the business intelligence and analytics.

What do you dislike or think could be improved?

Nothing at this time i think everything is in great shape. I would highly recommend to anyone. I have been a customer for over 15 years.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
arrow review On Jan 24, 2023 Haley W. from M3 replied:
 Thank you for your review! We are glad to hear that our product suite is working well for your hotel... 

January 20, 2023

M3 (Labor Management) Review: Time saving

CFO from Resorts in Deerwood (United States of America)

Recommend 5/10
Full blue star
Full blue star
Half blue star
Empty blue star
Empty blue star

What do you like most?

M3 has helped us streamline our day to day accounting tasks, by automating several processes that were done manually. Business ingelligence has been a great feature to use

What do you dislike or think could be improved?

It could be more user friendly, on the accounting side. The set up for single companies is rather confusing to new users.

Customer Support
5
Ease of Use
3
Value for money
5
Implementation
4
arrow review On Jan 24, 2023 Haley W. from M3 replied:
 Thank you so much for taking the time to share your opinions; they mean so much to us here at M3. We... 

January 19, 2023

M3 (Labor Management) Review: DoubleTree South Bend Night Audit

night auditor from Branded Hotels in Victoria (Canada)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like how fast it goes. It is very easy to imput the data once the night audit worksheet balances

What do you dislike or think could be improved?

The only problem I have had with it was when I mis-typed the email I was sending the report to. If the email is invalid, the screen freezes up, and you can't do anything with it until Support fixes it. Fo...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Jan 24, 2023 Haley W. from M3 replied:
 Thank you for your review! We are glad to hear that our product suite is working well for your hotel... 

January 18, 2023

M3 (Labor Management) Review: overall a good hospitality software that needs to upgrade it's construction module for handling of PIPs, addit...

Senior Accountant from Branded Hotels in Torrance (United States of America)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

very good canned reports with link to ledgers Drill down feature very useful when auditing Bank reconciliation is user friendly and efficient

What do you dislike or think could be improved?

The need to upgrade the con track module for handling of Property Improvement Plans, additions and new construction Ability to put in a contract but not have the entire amount showing as open payable

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
3
arrow review On Jan 24, 2023 Haley W. from M3 replied:
 Thank you so much for taking the time to share your opinions; they mean so much to us here at M3. We... 

Pricing

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Popular M3 (Labor Management) Integrations

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