Thank you for your review! We are glad to hear that our product suite is working well for your hotel...
Ratings Snapshot
84%
Recommend
#2
Popularity index
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Learn more
Ranked #2 out of 25 in Scheduling & Labor Management
Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.1/5
Customer Support
4.5/5
Verified Customer Support
M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more
Most popular for
M3 (Labor Management) Overview
M3 (Labor Management) Overview
Hoteliers can manage their largest expense with real-time labor reporting. Scheduling, employee productivity, industry labor standards, and customizable reports give hoteliers unparalleled power to proactively take action, reducing unnecessary labor expenses before they happen.
About M3 View website
Founded in 1998 | Headquarters in Lawrenceville United States | 554 employeesThe best back-office hosted software solution provider for the Hospitality Industry. We provide accounting, business intelligence, and payroll solutions across ...
Product Modules
Labor Management
INCLUDED
Personalized Dashboards allow real-time insight into daily labor costs
Customizable Reporting to view data important to your organization
Performance Tracking to see what works and what doesn’t
Secure Platform Access is tiered and based on employer specified permissions
Associate Earning Collection
INCLUDED
Labor Management Reporting helps manage labor costs and prevents them from ballooning out of control
Payroll Preparation to keep valuable hours available for other tasks
Employee Self-Service allows your staff to pick and choose what works for them
Custom Rules because every property and every employee is unique
Other Products by M3
1/16
Integrates with
- Property Management Systems
- Payroll Software
- Business Intelligence
Need a custom integration?
What customers love about M3 (Labor Management)
84% recommend
IT Director
I really appreciate the ease of deployment for M3 solutions. We do not have to install or run a lot of software from either the desktop clients or servers. Just the simple Citrix Receiver app and the user is on. The...
Accounts Manager
The efficiency of pulling up reports is easy. Also looking at the same month from the previous year to compare against is a big plus.
Hospitality Accounting Consultancy Owner
Easy to set up. No worrying about upgrades, backups, or security. Great support always available. And very inexpensive to use.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
M3 is the only hospitality accounting resource I would be willing to recommend to our clients. Not only are their services best in class, but their team goes above and beyond for their clients for any given question or request. They truly care about their employees, partners, and their clients at a ...
by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022
See more answers (4)
Question:
What differentiates this product or service from the competition?
Answer:
The quality of their service is unmatched. Products and services are on trend and current - as well as user-friendly. M3 partners with industry leaders (like SIB) to offer additional benefits to clients and provide a spotlight on services that can improve operations. Having a trusted partner to vet ...
by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022
See more answers (4)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you are looking for a top-tier accounting solution that can improve operations and provide unmatched reporting, I would put M3 at the top of your list. Not only will you receive top-tier services and products, but you will have a trusted partner (with YEARS of combined first-hand hospitality expe...
by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022
See more answers (4)
Recommended by
Alexis Werner
Strategic Accounts Manager @ SIB Fixed Cost Reduction
Stuart Ethridge
EVP - Strategic Partners @ Netchex
Melanie Crow
SVP Sales Enablement @ Inova Payroll
Melanie Smith Clary
Partner Marketing Lead @ Netchex
Melanie Smith Clary
Partner Marketing Lead @ Netchex
Features
Want to go behind the scenes and see how M3 (Labor Management) works?
Clients & references
References & testimonials
We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis
Featured partners
Case studies
Awards & Certifications
Active Markets
MARKETS SERVED
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- United States of America
- Canada
- Bahamas
- Denmark
February 01, 2023
M3 (Labor Management) Review: Easy and Convient
General Manager from Branded Hotels in Longview (United States of America)
Recommend
10/10
What do you like most?
My most favorite thing is that I can look at my budgeting and see where I'm at on spending. I can also look at what invoices have been paid and when.
What do you dislike or think could be improved?
If I had to choose something to be improved, I would say that the imaging upload could be a little better. I have had multiple issues with trying to upload an image and recieving an error screen indicatin...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
January 26, 2023
M3 (Labor Management) Review: Strong general ledger application and invoice printing
Director of Finance from Boutiques in København (Denmark)
Recommend
8/10
What do you like most?
Ease of use, simplicity. General ledger application and the ability to see and print invoices. Interface with banking application at California Bank and Trust.
What do you dislike or think could be improved?
My AP person seems to get kicked out the system a lot. In the inputting of account payables the clerk will be kicked out of system.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
January 24, 2023
M3 (Labor Management) Review: Very Satisfied
President Encore Hospitality from Branded Hotels in Dallas (United States of America)
Recommend
10/10
What do you like most?
I like working with the Staff at m3. Always responsive willing to help. I like the business intelligence and analytics.
What do you dislike or think could be improved?
Nothing at this time i think everything is in great shape. I would highly recommend to anyone. I have been a customer for over 15 years.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
On Jan 24, 2023 Haley W. from M3 replied:
January 20, 2023
M3 (Labor Management) Review: Time saving
CFO from Resorts in Deerwood (United States of America)
Recommend
5/10
What do you like most?
M3 has helped us streamline our day to day accounting tasks, by automating several processes that were done manually. Business ingelligence has been a great feature to use
What do you dislike or think could be improved?
It could be more user friendly, on the accounting side. The set up for single companies is rather confusing to new users.
Customer Support
5
Ease of Use
3
Value for money
5
Implementation
4
On Jan 24, 2023 Haley W. from M3 replied:
Thank you so much for taking the time to share your opinions; they mean so much to us here at M3. We...
January 19, 2023
M3 (Labor Management) Review: DoubleTree South Bend Night Audit
night auditor from Branded Hotels in Victoria (Canada)
Recommend
10/10
What do you like most?
I like how fast it goes. It is very easy to imput the data once the night audit worksheet balances
What do you dislike or think could be improved?
The only problem I have had with it was when I mis-typed the email I was sending the report to. If the email is invalid, the screen freezes up, and you can't do anything with it until Support fixes it. Fo...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
On Jan 24, 2023 Haley W. from M3 replied:
Thank you for your review! We are glad to hear that our product suite is working well for your hotel...
January 18, 2023
M3 (Labor Management) Review: overall a good hospitality software that needs to upgrade it's construction module for handling of PIPs, addit...
Senior Accountant from Branded Hotels in Torrance (United States of America)
Recommend
7/10
What do you like most?
very good canned reports with link to ledgers Drill down feature very useful when auditing Bank reconciliation is user friendly and efficient
What do you dislike or think could be improved?
The need to upgrade the con track module for handling of Property Improvement Plans, additions and new construction Ability to put in a contract but not have the entire amount showing as open payable
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
3
On Jan 24, 2023 Haley W. from M3 replied:
Thank you so much for taking the time to share your opinions; they mean so much to us here at M3. We...
Pricing
M3 hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Resources & reports
Finance & Accounting Software
Published by M3
How Hoteliers Should React to New Forecasting Challenges in 2021
Finance & Accounting Software
Published by M3
How To Choose a Hotel Accounting Package
Popular M3 (Labor Management) Integrations
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
PerfectLabor™ (by Hotel Effectiveness)
Scheduling & Labor ManagementThe #1 Hotel Operations Tool for 2022: Reduce Labor Costs, Increase Productivity, and Maximize GOP.
RMS Cloud PMS
Property Management SystemsPowerful, customisable cloud technology designed to grow hospitality businesses
CFO/ VP of Accounting
We manage 63 properties with close to 2,400 associates. Accounting Core and Time Management make payroll, payables, and general ledger functions easy. We are able to write and customize our own financial reports tail...