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M3 (Labor Management)
4.4 (311 REVIEWS)
HT Score
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sarah, Blake, Chandler + 21 more experts recommend M3
Read Recommendations
M3 (Labor Management)
Ranked 2 (out of 49) in Scheduling & Workforce Management
2026 Finalist
HotelTechAwards
Hoteliers voted M3 as the #3 Scheduling & Workforce Management provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldM3 Labor Management - Time Clock Through Pay Check
89% recommended by 682 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 679 others
Bell - AI powered product analyst
I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
M3 is valued for simple, fast payroll and time clock use, helping hotels reduce admin time and keep employee punch data organized. Reviewers also note it is easy to learn and broadly usable across teams. However, one user reports severe stability issues, describing frequent freezes and an outdated interface that could disrupt daily workforce operations.
Davidson Hospitality, Hotel Equities, Sage Hospitality & 679 others
Read their reviewsWhat Types of Hotels M3 is Popular For
Size
22 | X-Small (1-9 room)
43 | Small (10-49 room)
186 | Mid-Sized (50-99 room)
464 | Large (100-499 room)
63 | X-Large (500+ room)
Country
712 | United States
30 | Canada
6 | Bahamas
4 | United Kingdom
3 | Singapore
3 | India
2 | Italy
2 | Cayman Islands
1 | United Arab Emirates
1 | New Zealand
1 | Kenya
1 | China
1 | Greece
1 | Malaysia
1 | Denmark
1 | Mexico
1 | Puerto Rico
Type
574 | Branded Hotels
355 | Bed & Breakfast & Inns
299 | Boutique Hotels
274 | Airport/Conference Hotels
231 | Limited Service & Budget Hotels
192 | Luxury Hotels
170 | Resorts
161 | City Center Hotels
92 | Extended Stay & Serviced Apartments
43 | Hostels
29 | Motels
24 | Casinos
20 | RV Parks & Campgrounds
13 | Vacation Rentals & Villas
Region
743 | North America
9 | Central America
8 | Europe
8 | Asia Pacific
1 | Oceania
1 | Middle East
1 | Africa
Category
624 | Hotel Accounting Software
312 | Business Intelligence
311 | Scheduling & Workforce Management
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What is M3?
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Labor Management) is a specialized labor management software designed for the hotel industry. It streamlines payroll processing, daily reporting, and invoice management by seamlessly integrating with various hotel systems. This powerful platform automates labor and scheduling tasks, significantly reducing administrative overhead and enhancing overall efficiency. Real-time labor reporting provides hoteliers with crucial insights into employee productivity and industry labor standards. Customizable reports empower managers to proactively control unnecessary labor expenses, thereby driving cost reduction and boosting revenue effortlessly. With responsive tech support, implementation is smooth, ensuring a positive operational impact for your hotel business.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of M3 products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
M3 Reviews Analyzed: 3
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
M3 Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by M3
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
M3's Provided Description:
"M3 Labor Management streamlines workforce management with labor time optimization, payroll integration, reporting, and mobile access. It offers secure time and attendance options, biometric verification, geofencing, and simplified forecast driven scheduling, bonus distribution, and contractor management, while providing flexible reporting and real-time labor tracking."
FAQs
Capabilities
Mobile Access for Employee Self-Service
Mobile Access for Employee Self-Service
Allow employees to easily clock in and out, view their schedules, and submit time-off requests directly from their mobile devices, enhancing convenience and engagement.
Streamlined Labor Management
Streamlined Labor Management
The platform features a Flexible Dashboard for daily audits, labor metrics comparison across M3 Business Intelligence, Performance Tracking for employee productivity, and secure, tiered access based on employer permissions.
Daily Review of Labor KPI’s
Daily Review of Labor KPI’s
Customized labor models for each employee role to maximize productivity
Customizable Time and Earnings Tracking
Customizable Time and Earnings Tracking
Tailor payroll calculations to fit unique hotel policies, including overtime, holiday pay, and pay-per-room adjustments.
Advanced Timekeeping Security
Advanced Timekeeping Security
Utilize flexible clock-in options like biometric verification and geofencing to prevent time theft by ensuring employees are clocking in where they should be and verifying their identity.
Efficient Scheduling and Labor Optimization
Efficient Scheduling and Labor Optimization
Create schedules based on forecasted demand and track real-time labor variance to optimize staffing levels and control labor costs.
Seamless Employee Record Integration
Seamless Employee Record Integration
Automatically sync employee records with preferred payroll partners, reducing manual entry and minimizing errors
Comprehensive Contractor Management
Comprehensive Contractor Management
Easily set-up contractors, track hours, and export data for payroll or invoice validation, streamlining the management of non-employee labor.
Earnings Distribution Wizard
Earnings Distribution Wizard
Streamline the tedious process of calculating and distributing tips and bonuses based on customizable criteria such as a percentage of hours worked, evenly to all, and more.
Mobile Management for Property Users
Mobile Management for Property Users
Empower property managers with mobile access to key labor data, punch management, and on-the-clock monitoring.
Labor Standards Monitoring and Variance Reporting
Labor Standards Monitoring and Variance Reporting
Keep track of labor performance by comparing actual hours worked against established standards, allowing users to quickly identify variances and make data-driven decisions to optimize staffing and control labor expenses.
Flexible Reporting and Data Export
Flexible Reporting and Data Export
Access a wide range of highly configurable reports and effortlessly export data, enabling users to analyze labor metrics, track performance, and share insights with ease.
Integrations with M3 Suite of Applications
Integrations with M3 Suite of Applications
Leverage seamless integrations with Insight and Accounting Core, to deliver a complete solution for managing labor data.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
M3 Insight
Business Intelligence
M3 Insight is the advanced analytics and business intelligence tool to enhance budget planning and accurate forecast predictions.
M3 Accounting Core
Hotel Accounting Software
Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success.
M3 Reviews Summary
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, M3 (Labor Management) is the #2 most trending product in the Scheduling & Workforce Management category (out of 49) and the #78 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreM3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted M3 as the #3 Scheduling & Workforce Management provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
M3 Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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M3 Case Studies
When it comes to financial data, speed and accuracy are crucial. Learn how Raines Company made M3’s Professional Services the backbone of its bookkeeping process to cut financial statement turnaround times as it grew.
100+ HOTELS IN 30 DAYS: J&P LEFT QUICKBOOKS BEHIND WITH M3 + INOVA
HOW M3 + CORPAY GAVE YEDLA 32 HOURS BACK EVERY MONTH
The Story of Crescent Hotels & Resorts
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
Topeka (United States)
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
Bradenton (United States)
References
"We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis"
Glenn Young
Risk & Financial Officer @
"It is no doubt that M3 is more streamlined, more efficient, and is positively driving our bottom line"
James Fair
Co-Founder @
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day."
Keith Schreiner
Senior Vice President of Accounting @
GF Isabel
"Being able to consolidate information very efficiently has saved countless amounts of work hours."
Kurt Gyalog
Director of Business Intelligence @
"Accounting Core is so easy to use; being able to log on and get PnLs and bank reconciliations, setting up users, and having everything in one place is so beneficial."
Mardi Morris
Chief Financial Officer @
"If you are in the hotel business, you use M3!"
Shilpa Vaidya
Controller @
Schahet Hotels, LLC.
Featured Customers
More Products by M3
Hotelier Rating
Looking for specific info?
9
Helpful for budgets, accounting, and invoices
AGM from 200 to 499 room Branded Hotel in Fresno (United States)
Verified
1 days ago
It's really helpful with budgets, accounting purposes, and invoices.
I'm sorry but there is not any more I can add.
United States
United States
AGM
Large Hotel
10
User friendly and easy to navigate — but punch edits can lag
GM from 75-99 room Boutique in Juneau (United States)
Verified
1 days ago
I like how user friendly the platform is.
I didn't receive much training from corporate on this platform and was easily able to navigate it.
United States
United States
GM
Mid-Sized Hotel
10
Easy to use for hotel needs — scanning images can be difficult
GM from 75-99 room Bed & Breakfast & Inn in Adel (United States)
Verified
1 days ago
The ease in which this program makes it where I am able to use the system for my hotel needs.
United States
United States
GM
Mid-Sized Hotel
9
Easy invoice lookup — support can be hard to reach
GM from 200 to 499 room Branded Hotel in Hattiesburg (United States)
Verified
1 days ago
The application is easy to use. Also, it's very easy to go back and find past invoices very quickly and efficiently.
United States
United States
GM
Large Hotel
1
Helpful punch alerts — but clearly an afterthought
Corporate Director, HR from 200 to 499 room Branded Hotel in Denver (United States)
Verified
2 days ago
The main dashboard on Labor Management alerts you to any punch exceptions that will delay approval and processing of payroll. This is a helpful tool for managers, instead of having to look through each timecard. The dashboard also lists who is clocked in currently. This has helped identify issues within the hotel that may have gone unnotice...
United States
United States
Corporate Director, HR
Large Hotel
10
Accurate invoice entry, but support could be faster
Accounts Payable from 25-49 room Luxury Hotel in New York City (United States)
Verified
5 days ago
Entering Invoices for payment to venders, making sure all are entered correctly. entering invoice images, checking with vendors when payments are not received on time.
United States
United States
Accounts Payable
Small Hotel
9
Streamlined check-ins and bookings — billing still needs clarity
Assistant Front Office Manager from 200 to 499 room Bed & Breakfast & Inn in Glen Allen (United States)
Verified
6 days ago
Coming from a PMS user, this system will definitely be beneficial for our check in process, inventory, group booking and guest satisfaction based off my Training as a Assistant Front Office Manager.
United States
United States
Assistant Front Office Manager
Large Hotel
9
Efficient reporting support, though it could be faster
Assistant General Manager from 200 to 499 room Bed & Breakfast & Inn in Mount Pleasant (United States)
Verified
6 days ago
Provides necessary documents to complete daily, weekly and annual reports. It appears to be very efficient in performing the tasks that are needed.
United States
United States
Assistant General Manager
Large Hotel
10
Centralized financials and reporting — but the interface needs work
GM from 200 to 499 room Branded Hotel in West Palm Beach (United States)
Verified
7 days ago
M3 makes managing hotel financials much easier. I especially appreciate the reporting capabilities, which allow me to monitor expenses, review departmental performance, and track financial results against budget. Having everything in one place helps me make informed decisions and stay on top of the hotel's financial performance.
United States
United States
GM
Large Hotel
6
Helpful invoice and AP review with solid system communication — but some reports feel outdated
GM from 200 to 499 room Bed & Breakfast & Inn in Medford (United States)
Verified
7 days ago
I like that I can pull up check for accounts payable and review invoices and images. Semi user friendly. I do like how it communicates with our other systems.
United States
United States
GM
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
M3 Accounting was built for the hotel industry specifically, so its solutions match and evolve with the industry's needs. M3 offers an excellent tool with comprehensive financial management capabilities, user-friendly interfaces, and integration options.
Showing all answers to: "What does this product or service do well?"
M3 Accounting was built for the hotel industry specifically, so its solutions match and evolve with the industry's needs. M3 offers an excellent tool with comprehensive financial management capabilities, user-friendly interfaces, and integration options.
M3 is the only hospitality accounting resource I would be willing to recommend to our clients. Not only are their services best in class, but their team goes above and beyond for their clients for any given question or request. They truly care about their employees, partners, and their clients at a level I have not seen at other organizations.
M3 Insight allows hoteliers, from corporate to property, to better visualize and utilize data from multiple systems, and provides business insight at-a glance. Their partner and tech teams helped develop an API integration between our solutions that delivers an automated, all-in-one solution for the best customer experience in the market.
M3's suite of products and services is a comprehensive solution for any hotelier. They were developed and are supported by folks who are hoteliers and know what is needed to effectively run properties.
Manage to profit and increase productivity. This is the best way I can describe M3's solutions and services.
M3's solutions are robust enough to manage financial performance across entire portfolios while being user friendly. Powered by 20 years of insight in their field, M3 offers truly custom solutions to fit hotelier's needs.
Question:
What differentiates this product or service from the competition?
Answer:
M3 allows you to customize your reporting depending on your unique needs, they invest in staff training, and leverage operational benchmarking by HotStats to complement their own products and services.
Showing all answers to: "What differentiates this product or service from the competition?"
M3 allows you to customize your reporting depending on your unique needs, they invest in staff training, and leverage operational benchmarking by HotStats to complement their own products and services.
The quality of their service is unmatched. Products and services are on trend and current - as well as user-friendly. M3 partners with industry leaders (like SIB) to offer additional benefits to clients and provide a spotlight on services that can improve operations. Having a trusted partner to vet the legitimacy and impact of a new service prior to engaging is greatly appreciated among our mutual clients.
M3's suite of services is a comprehensive solution that allows hotel operators to proactively manage their labor cost in REAL TIME. Dashboards, easily configured visuals, scheduled reports, workflow, and pulse alerts to any device are inherent with Insight.
It is a full solution that works to provide all the critical data needed by hoteliers and hits the mark. M3 has been developing and enhancing solutions based their own hotel expertise as well as feedback from clients.
They are a great partner who believes in best of the best and works with partners like Inova to provide the HR and Payroll to round out "best total solution" for hoteliers.
M3's integrations and partnerships with other trusted vendors let's hoteliers make the most of their data to drive smarter business decisions. M3 offers integrations that let you manage employees efficiently from hire to retire.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would advice them to make use of all the support options M3 has to offer to make sure that they are setting up the reports and accounts to meet their unique needs. M3 is very responsive and has multiple ways of communicating with customers, so don't miss your chance to engage with them!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I would advice them to make use of all the support options M3 has to offer to make sure that they are setting up the reports and accounts to meet their unique needs. M3 is very responsive and has multiple ways of communicating with customers, so don't miss your chance to engage with them!
If you are looking for a top-tier accounting solution that can improve operations and provide unmatched reporting, I would put M3 at the top of your list. Not only will you receive top-tier services and products, but you will have a trusted partner (with YEARS of combined first-hand hospitality experience on their workforce) that you can lean on for recommendations throughout your engagement.
M3 is the premiere accounting solution in the hotel space - get on board! And their Labor Analytics tool M3 Insight is changing the way you manage Labor, impacting your bottom line by at least 10% - that is a big number!!
M3 is a must see if looking for a strong solution that is right on target for the hospitality industry. They know their stuff and provide service that is unbeatable. And being in the hospitality space, service is king!
Ask for a demo of their integrations! M3 works with partners to provide robust human resources tools for recruiting, onboarding, employee engagement, benefits administration, daily pay, performance management, learning management and more.
+ 3
recommend
Recommended by
Laura Resco
Director - Hotel Intelligence Americas
@
HotStats
Alexis Werner
Strategic Accounts Manager
@
SIB Fixed Cost Reduction
Stuart Ethridge
EVP - Strategic Partners
@
Netchex
Melanie Crow
SVP Sales Enablement
@
Inova Payroll
Melanie Smith Clary
Partner Marketing Lead
@
Netchex
Laura Resco
Director - Hotel Intelligence Americas
@
HotStats
Alexis Werner
Strategic Accounts Manager
@
SIB Fixed Cost Reduction
Stuart Ethridge
EVP - Strategic Partners
@
Netchex
Melanie Crow
SVP Sales Enablement
@
Inova Payroll
Melanie Smith Clary
Partner Marketing Lead
@
Netchex
Michael Grove
COO
@
Hotstats
Are you a consultant or vendor that recommends M3?
Leave a recommendation
News
M3
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INNRLY Joins M3’s Partner Ecosystem
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Support
Verified Support
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