M3 (Labor Management)

4.4 (239 REVIEWS)

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Raghavendran, Anna, Justin + 17 more experts recommend M3

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M3 (Labor Management)

4.4 (239 REVIEWS)

Ranked 1 (out of 25) in Scheduling & Labor Management

2024 Finalist HotelTechAwards

Hoteliers voted M3 as the #2 Scheduling & Labor Management provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

M3 Labor Management - Time Clock Through Pay Check

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Bell avatar Bell - AI powered product analyst

I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how M3 streamlines their accounting and labor management processes. It integrates seamlessly with existing PMS systems, enhancing operational efficiency and reducing manual errors. The robust forecasting and reporting capabilities provide deeper financial insights, enabling more data-driven decisions. However, some users face challenges with document imaging and slow responsiveness. These issues can affect productivity and require further improvements.

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Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others

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Support

Foundational

General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...

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EVP sales

2 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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EVP sales

2 months ago

Verified

... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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General Manager

2 months ago

Verified

... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Finance Controller

2 months ago

Verified

... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...

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Finance Controller

2 months ago

Verified

... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...

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General manager

1 months ago

Verified

... While M3 Accounting Core is a powerful platform, there are a few areas where it could improve. The user interface, though functional, can feel a bit dated compared to more modern accounting software, and a refresh would enhance overall usability. Navigating some of the more complex features, like advanced reporting and analytics, can require a steep learning curve, especially for new users or those without a strong accounting background. Additionally, while M3 offers helpful customer support, more comprehensive self-help resources, such as tutorial videos or an expanded ...

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General manager

1 months ago

Verified

... While M3 Accounting Core is a powerful platform, there are a few areas where it could improve. The user interface, though functional, can feel a bit dated compared to more modern accounting software, and a refresh would enhance overall usability. Navigating some of the more complex features, like advanced reporting and analytics, can require a steep learning curve, especially for new users or those without a strong accounting background. Additionally, while M3 offers helpful customer support, more comprehensive ...

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EVP

1 months ago

Verified

... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...

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GM

1 months ago

Verified

... Excellent Support ...

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GM

1 months ago

Verified

... Excellent Support ...

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GM

1 months ago

Verified

... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...

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GM

1 months ago

Verified

... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...

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GM

1 months ago

Verified

... Excellent Support ...

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Part- Owner of 8 hotels

1 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Assistant Financial Controller

1 months ago

Verified

... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 ...

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Assistant Financial Controller

1 months ago

Verified

... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 gives you that whether it's entering invoices or journal entries. M3 Tech support is one of the best. They are very knowledgeable ...

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Accountant

1 months ago

Verified

... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...

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Accountant

1 months ago

Verified

... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...

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Accountant

1 months ago

Verified

... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful ...

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Senior Corp. Accountant

1 months ago

Verified

... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...

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Senior Corp. Accountant

1 months ago

Verified

... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...

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General Manager

1 months ago

Verified

... Financial preview to view profit and loss. Retrieving and viewing invoice, Scanning and uploading invoice at the same time, Ability to go back and view all old invoices. ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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Accounts Payable

1 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

1 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

1 months ago

Verified

... #dashboard #analytics #chart #reports #insights #chart #graph #forecast #data ...

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Director of Sales

1 months ago

Verified

... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...

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Director of Sales

1 months ago

Verified

... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...

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Director Finance

1 months ago

Verified

... More stats for management purposes but it has been constantly improving over the years. It is a great tool for the hospitality sector. ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important ...

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Night Auditor

1 months ago

Verified

... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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Corporate Controller

1 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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General Manager

1 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

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General Manager

1 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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GM

1 months ago

Verified

... Great Support ...

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GM

1 months ago

Verified

... Great Support ...

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Corporate Controller

1 months ago

Verified

... M3 Tech Support responds quickly. Accounting core and Labor Management are as simple and as complex as you want them to be. Very easy to customize. Webinars are informative and very helpful. I've ...

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Corporate Controller

1 months ago

Verified

... Excellent Products and Support ...

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GM

1 months ago

Verified

... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...

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Director of Finance

1 months ago

Verified

... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...

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GM

1 months ago

Verified

... Easy to maneuver, enjoy comparisons. Communication is top notch when help is needed, or an upgrade is happening, very responsive. ...

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Operations Manager

1 months ago

Verified

... * It would be nice if the total box on an invoice instead recorded the amount missing (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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General Manager

1 months ago

Verified

... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoid ...

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General Manager

1 months ago

Verified

... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting Core, the ease of entering invoices, attaching the scanned image, and verifying ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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General Manager

1 months ago

Verified

... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee Engagement and Development Training Programs: Offer regular ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee Engagement and Development Training Programs: Offer regular training to keep employees updated with new skills and technology. Clear Communication: Ensure transparent and consistent communication between management and staff. Recognition ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...

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Accounting Manager

27 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Accounting Manager

27 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Accounting Manager

27 days ago

Verified

... User friendly ...

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Director of Business Administration

18 days ago

Verified

... M3 has the simplicity and support needed for our hotels. Its user friendly and simple to navigate. The M3 support team is always willing to step in and troubleshoot issues. ...

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Area Hotel Manager

18 days ago

Verified

... That said, there’s always room for improvement. One area that could be enhanced is the bank reconciliation process. Adding smarter, more automated reconciliation features would reduce manual effort and make closing the books even more efficient. Additionally, while the import/export functions work well, they could be made more user-friendly and flexible, especially for larger datasets or complex adjustments. For instance, having the ability to customize imports or better handle batch ...

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Automation

Assisted

EVP sales

2 months ago

Verified

... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...

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General Manager

2 months ago

Verified

... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...

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General Manager

2 months ago

Verified

... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...

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General Manager

2 months ago

Verified

... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...

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General Manager

2 months ago

Verified

... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...

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General Manager

2 months ago

Verified

... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...

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Finance Controller

2 months ago

Verified

... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...

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General manager

1 months ago

Verified

... I’ve been using M3 Accounting Core for some time now, and I’m thoroughly impressed with its capabilities. The platform is incredibly user-friendly and has streamlined our accounting processes, saving us both time and effort. Its cloud-based functionality allows us to access data from anywhere, which is a huge plus for our remote and on-site teams. The detailed reporting features provide excellent insights into our financials, allowing us to make data-driven decisions that improve overall performance. The custom ...

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Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions are recorded in real-time. This has streamlined our financial reporting, allowing us to generate insightful reports with just a few clicks. In terms of time management, M3 Time and Labor Management excels with its time keeping tool. It allows us to adjust staff shifts when there are discrepancies in an effortless manner, ensuring accurate time keeping without any errors. The ability to monitor employee hours and manage payroll through a single platform has saved countless hours that were previously spent on administrative tasks. Customer support is another highlight. Whenever we have encountered issues or had questions, the support team has been responsive and helpful, providing solutions promptly. They have your back 100 percent and will communicate a response quickly to find the optimal solution. When it comes to accounting, Invoices have never been easier to enter! Whether it's payables ...

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ADOF

1 months ago

Verified

... the system is easy to work with; the support team is amazing and always available. Invoices are easy to be attached. ...

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ADOF

1 months ago

Verified

... the system is easy to work with; the support team is amazing and always available. Invoices are easy to be attached. ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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Accountant

1 months ago

Verified

... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...

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Accountant

1 months ago

Verified

... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...

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General Manager

1 months ago

Verified

... Uploading invoices and retrieving, Looking at the financial P&L ...

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Administrative Support

1 months ago

Verified

... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...

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Administrative Support

1 months ago

Verified

... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...

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Front Office Manager

1 months ago

Verified

... Maybe invoices due dates notification if possible and reduce the log in process from 2 steps into just one. Thanks ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

See full review

Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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Operations Manager

1 months ago

Verified

... * It would be nice if the total box on an invoice instead recorded the amount missing (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to add/edit my own vendors ...

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Payables Accountant

1 months ago

Verified

... Reporting, system is user friendly, ability to scan documents. Prepaid invoice feature streamline amortizations. Payment wizard and export of checks. ...

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General Manager

1 months ago

Verified

... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...

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General Manager

1 months ago

Verified

... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...

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Staff accountant

28 days ago

Verified

... -Advanced Automation Features: Expanding automation, such as for routine tasks like invoice processing or tax compliance, could reduce manual intervention further and improve efficiency ...

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Accounting Manager

27 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Accounting Manager

27 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Area Hotel Manager

18 days ago

Verified

... That said, there’s always room for improvement. One area that could be enhanced is the bank reconciliation process. Adding smarter, more automated reconciliation features would reduce manual effort ...

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Area Hotel Manager

18 days ago

Verified

... That said, there’s always room for improvement. One area that could be enhanced is the bank reconciliation process. Adding smarter, more automated reconciliation features would reduce manual effort and make closing the books even more efficient. Additionally, while the import/export functions work well, they could be made more user-friendly and flexible, especially for larger datasets or complex adjustments. For instance, having the ability to customize imports or better ...

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Integrations

Foundational

Hoteliers often find the integrations of M3’s Scheduling & Labor Management product to be mixed in experience. While many appreciate the range of available integrations with common systems such as Property Management Systems (PMS), Customer Relationship Management (CRM), and payment processors, some express concerns about the ease of setup. Users occasionally encounter challenges when configuring these integrations, which can complicate initial implementation efforts. Additionally, the reliability of integrations can vary, with some hoteliers noting inconsistency in synchronization that affects seamless operation. Despite these challenges, the ability to tailor integrations to specific needs is highlighted as a positive aspect, allowing for customization that aligns with hotel-specific operations.

General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces ...

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EVP sales

2 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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Accounting Manager

2 months ago

Verified

... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...

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Accounting Manager

2 months ago

Verified

... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...

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Financial Controller

2 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...

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Financial Controller

2 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...

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Financial Controller

2 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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General Manager

2 months ago

Verified

... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...

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Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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Accountant

1 months ago

Verified

... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases ...

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General Manager

1 months ago

Verified

... Automate the invoice reading directly into M3 rather than entering details manually. Looking at monthly invoices collectively in one page. ...

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Accounting Supervisor

1 months ago

Verified

... The Daily Report functionality is easy to use, corrections are simple to make. Accounts Payable is very easy to use. Exporting reports in pdf and excel works great for my every day needs. ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax ...

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Director of Operations

1 months ago

Verified

... M3 Integration with other systems ...

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GM

1 months ago

Verified

... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...

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GM

1 months ago

Verified

... We switched from one M3 to Core Accounting. Although there were a couple of issues, it was basicallly seamless and support on those issues was great. ...

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GM

1 months ago

Verified

... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...

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Director of Finance/Payroll

1 months ago

Verified

... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...

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Director of Finance/Payroll

1 months ago

Verified

... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...

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Director of Finance/Payroll

1 months ago

Verified

... In the AP section when adding a new vendor you can set the GL # default but you can't delete it if you need to change it. It would be nice if the upload from our PMS came over earlier in the morning ...

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Director of Finance/Payroll

1 months ago

Verified

... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...

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Director of Finance

1 months ago

Verified

... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...

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Director of Finance

1 months ago

Verified

... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...

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Director of Finance

1 months ago

Verified

... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...

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CFO

1 months ago

Verified

... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to add/edit my own ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...

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General Manager

1 months ago

Verified

... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...

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Regional Director of Sales

30 days ago

Verified

... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...

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Regional Director of Sales

30 days ago

Verified

... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...

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Regional Director of Sales

30 days ago

Verified

... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...

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General Manager

2 days ago

Verified

... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...

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Value

Balanced

Hoteliers often find significant value in M3's Scheduling & Labor Management product due to the knowledgeable technicians and the exceptional customer service follow-up that sets it apart from the competition. The personable approach appreciated by users indicates a positive impact on the overall user experience, contributing to a strong return on investment. This positive feedback suggests that the software delivers sufficient benefits for its cost, offering tangible advantages that justify its pricing compared to other options in the market.

General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable ...

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Asst. Gen Manager

2 months ago

Verified

... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

See full review

Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

See full review

Controller

2 months ago

Verified

... Web based software is slow and cumbersome ...

See full review

General Manager

2 months ago

Verified

... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...

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General Manager

2 months ago

Verified

... Easy, Fast and Reliable. ...

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Financial Controller

2 months ago

Verified

... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...

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Finance Controller

2 months ago

Verified

... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...

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Part- Owner of 8 hotels

1 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Part- Owner of 8 hotels

1 months ago

Verified

... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...

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Part- Owner of 8 hotels

1 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Sr. VP of Operations

1 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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Sr. VP of Operations

1 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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Sr. VP of Operations

1 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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GM

1 months ago

Verified

... I have been in Hospitality for 10 years. M3 Time Management & Accounting Core are the best systems I've used. They are easy to use and consistent which is hard to find in the ever changing world of ...

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GM

1 months ago

Verified

... I have been in Hospitality for 10 years. M3 Time Management & Accounting Core are the best systems I've used. They are easy to use and consistent which is hard to find in the ever changing world of ...

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Dual Assistant General Manager

1 months ago

Verified

... The best there is! ...

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Dual Assistant General Manager

1 months ago

Verified

... I have not found anything that I think they need improvement on. I feel completely confident in all of the tools they provide to make my hotel the most efficient it can be. ...

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Regional Director of Operations

1 months ago

Verified

... The software integrates well with some of our other systems and has made our finance teams life a little easier ...

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Regional Director of Operations

1 months ago

Verified

... The software integrates well with some of our other systems and has made our finance teams life a little easier ...

See full review

ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

See full review

Accountant

1 months ago

Verified

... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature up and running. And we are working on getting the Paylocity labor data interface automated which will save a tremendous ...

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Accountant

1 months ago

Verified

... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management ...

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Accountant

1 months ago

Verified

... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature up and running. And we are working on getting the Paylocity labor data interface automated which will save ...

See full review

owner

1 months ago

Verified

... The worst vendor experience of all the vendors in our startup boutique hotel experience ...

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Accounting Supervisor

1 months ago

Verified

... I do not have any suggestions for the developers team regarding any product enhancement to be made at the current time. ...

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Office Manager

1 months ago

Verified

... M3 has been an asset to our hotels ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...

See full review

Office Manager

1 months ago

Verified

... M3 has been an asset to our hotels ...

See full review

General Manager

1 months ago

Verified

... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...

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General Manager

1 months ago

Verified

... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...

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Night Auditor

1 months ago

Verified

... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...

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Corporate Controller

1 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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Director of Finance

1 months ago

Verified

... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...

See full review

Accounts Manager

1 months ago

Verified

... When there is a service outage although at times is unavoidable it would be nice to have a better ETA as to when the issues would be relinquished to be able to cut down on labor costs while waiting ...

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General Manager

1 months ago

Verified

... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... Fort Worth ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that they take pride in what they do, maintaining high standards across the board. I also appreciate their commitment to sustainability ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that they take pride in what they do, maintaining high standards across the board. I also appreciate their commitment ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable ...

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HR/Accounting

18 days ago

Verified

... The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away. ...

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HR/Accounting

18 days ago

Verified

... Nothing it is great! this product is has very good # efficiency so I have no complaints on the software. ...

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HR/Accounting

18 days ago

Verified

... The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away. ...

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HR/Accounting

18 days ago

Verified

... The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away. ...

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General Manager

18 days ago

Verified

... We can look back on specific dates and get information that we need immediately. It has a lot of great functionality as well. ...

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General Manager

2 days ago

Verified

... very knowledgeable technicians and great customer service follow up is top of the competition. Very personable and I would defenetly recommend ...

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Functionality

Developing

Hoteliers often commend the functionality of M3’s Scheduling & Labor Management product for effectively handling core tasks such as scheduling and labor management. The software is noted for its reliable performance with minimal downtime and is capable of scaling with the business as the user base expands. Users appreciate the comprehensive set of features, which allow for seamless automation of repetitive tasks like reporting and billing, increasing operational efficiency. The system also offers flexibility through customization options, enabling users to adapt workflows and dashboards to meet specific business requirements. Insights and reporting functionalities are highlighted as clear and actionable, providing valuable data for decision-making. Additionally, the product supports multiple languages and currencies, accommodating a diverse range of global users.

Assistant General Manager

3 months ago

Verified

... Always easy to access all the information I need whether it is entering invoices, audit report input, or even labor management. Scheduling is very easy on their platform, all staff can easily access ...

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Assistant General Manager

3 months ago

Verified

... Always easy to access all the information I need whether it is entering invoices, audit report input, or even labor management. Scheduling is very easy on their platform, all staff can easily access their schedules and make ...

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Assistant General Manager

3 months ago

Verified

... Always easy to access all the information I need whether it is entering invoices, audit report input, or even labor management. Scheduling is very easy on their platform, all staff can easily access their schedules and make request at their own convenience. Many reports are available to help keep track of hours or budgeting ...

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Assistant General Manager

3 months ago

Verified

... If Font size could be adjustable on all platforms for those who are struggling with eyesight, that would be a good feature that would help see all the small numbers when using the Accounting Software. ...

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Assistant General Manager

3 months ago

Verified

... Always easy to access all the information I need whether it is entering invoices, audit report input, or even labor management. Scheduling is very easy on their platform, all staff can easily access their schedules and make request at their own convenience. Many reports are available to help keep track ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable ...

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Asst. Gen Manager

2 months ago

Verified

... M3 Hotel Accounting Software ...

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Asst. Gen Manager

2 months ago

Verified

... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...

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Asst. Gen Manager

2 months ago

Verified

... M3 Hotel Accounting Software ...

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Asst. Gen Manager

2 months ago

Verified

... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...

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Asst. Gen Manager

2 months ago

Verified

... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...

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EVP sales

2 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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Controller

2 months ago

Verified

... Web based software is slow and cumbersome ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

See full review

Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

See full review

General Manager

2 months ago

Verified

... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I had to add a tax ...

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Accounting Manager

2 months ago

Verified

... Improvements ...

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Accounting Manager

2 months ago

Verified

... General Ledger Features are easy to swim around and be able to look what we are looking for. Printing checks. ...

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Accounting Manager

2 months ago

Verified

... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...

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Financial Controller

2 months ago

Verified

... I have been using M3 since onboarding in February of 2022 ...

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Financial Controller

2 months ago

Verified

... We are a Canadian Property and we have a US Bank account. Although I have listed this account on our Balance sheet. M3 leaves it in CDN Funds and not US funds. ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Financial Controller

2 months ago

Verified

... Strong hotel accounting and efficient labour management ...

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Financial Controller

2 months ago

Verified

... Strong hotel accounting and efficient labour management ...

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Financial Controller

2 months ago

Verified

... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...

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Financial Controller

2 months ago

Verified

... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...

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Financial Controller

2 months ago

Verified

... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...

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Financial Controller

2 months ago

Verified

... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...

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Financial Controller

2 months ago

Verified

... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...

See full review

Financial Controller

2 months ago

Verified

... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...

See full review

Financial Controller

2 months ago

Verified

... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...

See full review

Financial Controller

2 months ago

Verified

... Strong hotel accounting and efficient labour management ...

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Financial Controller

2 months ago

Verified

... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...

See full review

Financial Controller

2 months ago

Verified

... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...

See full review

Financial Controller

2 months ago

Verified

... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...

See full review

Financial Controller

2 months ago

Verified

... Ability to input post dated cheques & future bank payments in the accounts payable module.Ability to have two minimum wages- minimum adult wage and minimum student wage. ...

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General Manager

2 months ago

Verified

... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...

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General Manager

2 months ago

Verified

... Accounts are more accurate and current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and ...

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Finance Controller

2 months ago

Verified

... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...

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Finance Controller

2 months ago

Verified

... Complete, easy and reliable. ...

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GM

1 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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GM

1 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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GM

1 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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GM

1 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written in the early 1990s and never ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written ...

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EVP

1 months ago

Verified

... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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General Manager

1 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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General Manager

1 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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Sr. VP of Operations

1 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions are recorded in real-time. This has streamlined our financial reporting, allowing us to generate insightful reports with just a few clicks. In terms of time management, M3 Time and Labor Management excels with its time keeping tool. It allows us to adjust staff shifts when there are discrepancies in an effortless manner, ensuring accurate time keeping without any errors. The ability to monitor ...

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Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions are recorded in real-time. This has streamlined our financial reporting, allowing us to generate insightful reports with just a few clicks. In terms of time management, M3 Time and Labor Management excels with its time keeping tool. It allows us to adjust staff shifts when there are discrepancies in an effortless manner, ensuring accurate time keeping without any errors. The ability to monitor employee hours and manage payroll through a single platform has saved countless hours that were previously spent on administrative tasks. Customer support is another highlight. Whenever we have encountered issues or had questions, the support team has been responsive and helpful, providing solutions promptly. They have your back 100 percent and will communicate a response quickly to find the optimal solution. When it comes to accounting, Invoices ...

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Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial metrics, making it easy to track revenue, expenses, and profit margins at a glance. One of the standout features is the automated accounting system, which reduces the manual workload and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions are recorded in real-time. This has streamlined our financial reporting, allowing us to generate insightful reports with just a few clicks. In terms of time management, M3 Time and Labor Management excels with its time keeping tool. It allows us to adjust staff shifts when there are discrepancies in an effortless manner, ensuring accurate time keeping without any errors. The ability to monitor employee hours and manage payroll through a single platform has saved countless hours that were previously spent on administrative tasks. Customer support is another highlight. Whenever we have encountered issues or had questions, the support team has been responsive and helpful, providing solutions promptly. They have your back 100 percent and will communicate a response quickly to find the optimal solution. When it comes to accounting, Invoices have never been easier to enter! Whether it's payables or receivables this is all streamlined and totally efficient with M3. While the software is robust ...

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Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff to navigate seamlessly through various features. The dashboard provides a comprehensive overview of financial ...

See full review

Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, ...

See full review

Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, ...

See full review

Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, ...

See full review

Dual Assistant General Manager

1 months ago

Verified

... I been using M3 after having used many other platforms throughout my hotel career and it has significantly transformed the way we handle our hotel’s accounting and time management. From the outset, the user interface is intuitive, allowing staff ...

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Assistant Financial Controller

1 months ago

Verified

... I would like to see journal entries be added to the bank reconciliation feature. While doing bank requirements, I personally like to see journal entries that have been made hitting cash accounts ...

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Assistant Financial Controller

1 months ago

Verified

... I would like to see journal entries be added to the bank reconciliation feature. While doing bank requirements, I personally like to see journal entries that have been made hitting cash accounts ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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Office Manager

1 months ago

Verified

... The way you can run checks is excellent. The two step check voiding system took some time getting used to. ...

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Accountant

1 months ago

Verified

... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature ...

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Accountant

1 months ago

Verified

... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature ...

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Accountant

1 months ago

Verified

... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For ...

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Accountant

1 months ago

Verified

... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...

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Accountant

1 months ago

Verified

... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...

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Accountant

1 months ago

Verified

... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...

See full review

Accountant

1 months ago

Verified

... The benefits of M3's Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature ...

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Operations

1 months ago

Verified

... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...

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Operations

1 months ago

Verified

... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...

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Operations

1 months ago

Verified

... Easy software for submitting and paying invoices. ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Senior Corp. Accountant

1 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...

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Senior Corp. Accountant

1 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...

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Senior Corp. Accountant

1 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...

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Senior Corp. Accountant

1 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...

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Senior Corp. Accountant

1 months ago

Verified

... Easy to use, *GL *AP * Cash Management * Daily ReportEasy to use, *GL *AP * Cash Management * Daily Report ...

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Senior Corp. Accountant

1 months ago

Verified

... Easy to use, *GL *AP * Cash Management * Daily ReportEasy to use, *GL *AP * Cash Management * Daily Report ...

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Accountant

1 months ago

Verified

... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...

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Accountant

1 months ago

Verified

... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...

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Accountant

1 months ago

Verified

... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...

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Accountant

1 months ago

Verified

... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...

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General Manager

1 months ago

Verified

... Uploading invoices and retrieving, Looking at the financial P&L ...

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General Manager

1 months ago

Verified

... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...

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Administrative Support

1 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Administrative Support

1 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Administrative Support

1 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Director of Sales

1 months ago

Verified

... Invoice images, check numbers and PO's available in one place in seconds. Makes our accounting so easy and keeps the whole team in the loop. ...

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Front Office Manager

1 months ago

Verified

... M3 is great ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

See full review

General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

See full review

General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

See full review

General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

See full review

General Manager

1 months ago

Verified

... Very efficient in tracking and submitting invoices including financial reports either monthly or annually. You will be able to track your spending. ...

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owner

1 months ago

Verified

... Rarely do I write a review but since you reached out to me, I will share my experience. The sales team pitch did not match my working experince with the portal. The portal is best suited for a larger ...

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owner

1 months ago

Verified

... The worst vendor experience of all the vendors in our startup boutique hotel experience ...

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owner

1 months ago

Verified

... The worst vendor experience of all the vendors in our startup boutique hotel experience ...

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General Manager

1 months ago

Verified

... I think the response time when there's inquiries could be better. Not a big issue for me, just a suggestion. ...

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Agm

1 months ago

Verified

... I have never experienced a huge problem. Anytime that I have I had the pleasure of speaking with professional tech , who was able to help me walk me through the steps. ...

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Accounting Supervisor

1 months ago

Verified

... Data recording / reporting made easy ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate ...

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Office Manager

1 months ago

Verified

... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contract ...

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Office Manager

1 months ago

Verified

... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...

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General Manager

1 months ago

Verified

... easy to managed ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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General Manager

1 months ago

Verified

... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...

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General Manager

1 months ago

Verified

... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...

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General Manager

1 months ago

Verified

... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...

See full review

Corporate Controller

1 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

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Corporate Controller

1 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Corporate Controller

1 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

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Corporate Controller

1 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Corporate Controller

1 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

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Director of Operations

1 months ago

Verified

... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...

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Director of Operations

1 months ago

Verified

... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...

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Director of Operations

1 months ago

Verified

... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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General Manager

1 months ago

Verified

... Product is easy to use. It forces balancing but allows the user to know where errors are for easy correction. ...

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Office Manager

1 months ago

Verified

... An easier way to upload more invoices at once, specially when the person is not on-site with access to a scanner. The option to edit invoices while they are posted to avoid multiple JE and voided ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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Office Manager

1 months ago

Verified

... An easier way to upload more invoices at once, specially when the person is not on-site with access to a scanner. The option to edit invoices while they are posted to avoid multiple JE and voided ...

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Corporate Controller

1 months ago

Verified

... M3 Tech Support responds quickly. Accounting core and Labor Management are as simple and as complex as you want them to be. Very easy to customize. Webinars are informative and very helpful. I've ...

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GM

1 months ago

Verified

... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...

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GM

1 months ago

Verified

... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...

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GM

1 months ago

Verified

... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...

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Director of Finance

1 months ago

Verified

... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...

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CFO

1 months ago

Verified

... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...

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Accounts Manager

1 months ago

Verified

... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...

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General Manager

1 months ago

Verified

... It is great that I don't have to keep physical files, and it is all contained in the program. Great for being able to see old invoices at a snap, and love the reports feature as well. ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...

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Operations Manager

1 months ago

Verified

... * It would be nice if the total box on an invoice instead recorded the amount missing (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...

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Operations Manager

1 months ago

Verified

... * It would be nice if the total box on an invoice instead recorded the amount missing (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would be nice if more small scanners were compatible. * it's involved trying to sign ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to add ...

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Accounting & Purchasing

1 months ago

Verified

... Once you get the hang of it, it is very simple. easy to find invoices budgets and reports- some things could be simpler. ...

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Accounting & Purchasing

1 months ago

Verified

... Once you get the hang of it, it is very simple. easy to find invoices budgets and reports- some things could be simpler. ...

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Accounting & Purchasing

1 months ago

Verified

... Training, And add a VOID button so you don't have 3 to 4 steps to void by using reverse and applying. Would be much easier to just be able to VOID and then fix from there instead of re- entering the ...

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Payables Accountant

1 months ago

Verified

... Credit card refunds . M3 does not have the ability to process credit memos directly to card. Currently must apply credit memos or refund to an open existing invoice in effort to process. ...

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Manager

1 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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Manager

1 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we ...

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General Manager

1 months ago

Verified

... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting Core, the ease of entering invoices, attaching the scanned image, and verifying it's upload is a smooth process ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... I enjoy the simplicity of the way things work and how easy the hotel accounting software is to utilize, support is also really quick to respond, which is everything. ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

See full review

General Manager

1 months ago

Verified

... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality ...

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Regional Director of Sales

30 days ago

Verified

... *I like that the system is user friendly*Easy to train staff on the system and seems to be very realiable. ...

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Accounting Manager

27 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Accounting Manager

27 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

See full review

Regional Controller

20 days ago

Verified

... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...

See full review

HR/Accounting

18 days ago

Verified

... The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away. ...

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HR/Accounting

18 days ago

Verified

... The product is very easy to navigate and understand # budget is also easy to place in the system for managing the #accounting side. ...

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HR/Accounting

18 days ago

Verified

... The product is very easy to navigate and understand # budget is also easy to place in the system for managing the #accounting side. ...

See full review

General Manager

18 days ago

Verified

... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...

See full review

Complex Controller

4 days ago

Verified

... Great Program ...

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Complex Controller

4 days ago

Verified

... Great Program ...

See full review

General Manager

2 days ago

Verified

... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...

See full review

User Interface

Functional

Assistant General Manager

3 months ago

Verified

... If Font size could be adjustable on all platforms for those who are struggling with eyesight, that would be a good feature that would help see all the small numbers when using the Accounting Software. ...

See full review

General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, ...

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Asst. Gen Manager

2 months ago

Verified

... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...

See full review

Asst. Gen Manager

2 months ago

Verified

... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...

See full review

EVP sales

2 months ago

Verified

... Create an ultra-simplified report feature that provides all hotel metrics one page for the primary 3 metrics (Occ, Adr, RevPar) and import STR metics beside it. ...

See full review

Financial Controller

2 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...

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Financial Controller

2 months ago

Verified

... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...

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Financial Controller

2 months ago

Verified

... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...

See full review

General manager

1 months ago

Verified

... While M3 Accounting Core is a powerful platform, there are a few areas where it could improve. The user interface, though functional, can feel a bit dated compared to more modern accounting software, ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written ...

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EVP

1 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

See full review

General Manager

1 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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General Manager

1 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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General Manager

1 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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Part- Owner of 8 hotels

1 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Part- Owner of 8 hotels

1 months ago

Verified

... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...

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Sr. VP of Operations

1 months ago

Verified

... Need to see more Scanners approved with it. Bring the interface out of the Windows 7 world...but that's just nit picking. ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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Office Manager

1 months ago

Verified

... Looking up accounts on the chart of accounts would be easier if we could look up by name as well as account number. ...

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Accountant

1 months ago

Verified

... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For example, capability to forecast a fixed expense amount plus a CPOR driver. 2.) Similarly, adding the capability of seeing more than one "stat". For example, adding a column to forecast and budget next to the total column that shows what the CPOR results are. Since all hotels have the constant called Rooms Rented, this may not be as complex as adding a column that shows the percentage of revenue results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module in addition to the values. Again, allowing the ability to see prior period actual or budget or forecasted CPOR (and percentage of revenue) in addition to values. 4.) This idea might not be worth the effort but, for dashboards, for writing ...

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Accountant

1 months ago

Verified

... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For example, capability to forecast a fixed expense amount plus a CPOR driver. 2.) Similarly, adding the capability of seeing more than one "stat". For example, adding a column to forecast and budget next to the total column that shows what the CPOR results are. Since all hotels have the constant called Rooms Rented, this may not be as complex as adding a column that shows the percentage of revenue results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module in addition to the values. Again, allowing the ability to see prior period actual or budget or forecasted CPOR (and percentage of revenue) in addition to values. 4.) This idea might not be worth the effort but, for dashboards, for writing formulas, can a drop down be created with heirarchy of facts ...

See full review

Accountant

1 months ago

Verified

... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For example, capability to forecast a fixed expense amount plus a CPOR driver. 2.) Similarly, adding the capability of seeing more than one "stat". For example, adding a column to forecast and budget next to the total column that shows what the CPOR results are. Since all hotels have the constant called Rooms Rented, this may not be as complex as adding a column that shows the percentage of revenue results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module in addition to the values. Again, allowing the ability to see prior period actual or budget or forecasted CPOR (and percentage of revenue) in addition to values. 4.) This idea might not be worth the effort but, for dashboards, for writing formulas, can a drop down be created with heirarchy of facts and dims?Such as if a Fact is needed, show the types ...

See full review

Accountant

1 months ago

Verified

... Business Intelligence can be improved by the following ideas. 1.) In the forecasting and budgeting modules, expanding the expense drivers to calculate using multiple drivers would be helpful. For example, capability to forecast a fixed expense amount plus a CPOR driver. 2.) Similarly, adding the capability of seeing more than one "stat". For example, adding a column to forecast and budget next to the total column that shows what the CPOR results are. Since all hotels have the constant called Rooms Rented, this may not be as complex as adding a column that shows the percentage of revenue results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module in addition to the values. Again, allowing the ability to see prior period actual or budget or forecasted CPOR (and percentage of revenue) in addition to values. 4.) This idea might not be worth the effort but, for dashboards, for writing formulas, can a drop down be created with heirarchy of fact ...

See full review

Operations

1 months ago

Verified

... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...

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Operations

1 months ago

Verified

... It's quick and self-explanatory. Good way to keep track of invoices from previous years. Other software we've used in the past only allows to check past invoices from the previous year. ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without training, I'm able to navigate & figure ...

See full review

Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

See full review

Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

See full review

Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

See full review

Accountant

1 months ago

Verified

... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...

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Administrative Support

1 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Administrative Support

1 months ago

Verified

... M3 software is very easy to move around within the program. I like that all vendors are easy to find. ...

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Administrative Support

1 months ago

Verified

... M3 software is very easy to move around within the program. I like that all vendors are easy to find. ...

See full review

Accounts Payable

1 months ago

Verified

... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...

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Accounts Payable

1 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

1 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

See full review

Accounts Payable

1 months ago

Verified

... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...

See full review

Accounts Payable

1 months ago

Verified

... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...

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Account Payable Specialist

1 months ago

Verified

... I really like M3 because it gives you instant answers. That’s makes it super easy once a vendor reaches out regarding a missed payments. ...

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Account Payable Specialist

1 months ago

Verified

... I really like M3 because it gives you instant answers. That’s makes it super easy once a vendor reaches out regarding a missed payments. ...

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Front Office Manager

1 months ago

Verified

... very easy to use and very accurate and self-explanatory. very easy to use and very accurate and self-explanatory. Thank you ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated the need for filing ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated the need for filing paperwork, and that has been a time saver. The program allows us to select ...

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Office Manager

1 months ago

Verified

... M3 has been an asset to our hotels ...

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Office Manager

1 months ago

Verified

... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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Corporate Controller

1 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

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Director of Operations

1 months ago

Verified

... Integration with payroll and hotel management systems are weak and fail too often, esprcially when we chose the payroll system recommended by M3. Would be very nice if it were web based rather than ...

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Area General Manager

1 months ago

Verified

... Area General Manager ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

See full review

General Manager

1 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

See full review

General Manager

1 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

See full review

Corporate Controller

1 months ago

Verified

See full review

GM

1 months ago

Verified

... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...

See full review

CFO

1 months ago

Verified

... Simplify the procedures during customize P&L statement. Make it easier to filter GL code while creating P&L, budget and forecast ...

See full review

Accounts Manager

1 months ago

Verified

... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...

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General Manager

1 months ago

Verified

... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...

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General Manager

1 months ago

Verified

... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...

See full review

Regional Director of Operations

1 months ago

Verified

... M3 is very user friendly. Even someone with a previous background can pick it up quickly. I personally like the budget function. Makes my job very easy every year. ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...

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Operations Manager

1 months ago

Verified

... NA. Honestly, I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability to ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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General Manager

1 months ago

Verified

... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...

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Staff accountant

28 days ago

Verified

... -Advanced Automation Features: Expanding automation, such as for routine tasks like invoice processing or tax compliance, could reduce manual intervention further and improve efficiency --Mobile ...

See full review

Regional Controller

20 days ago

Verified

... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...

See full review

Regional Controller

20 days ago

Verified

... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...

See full review

General Manager

18 days ago

Verified

... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...

See full review

General Manager

18 days ago

Verified

... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...

See full review

General Manager

18 days ago

Verified

... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...

See full review

General Manager

18 days ago

Verified

... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Accounting Core and Time Management
Usability and User Interface
Support and Responsiveness
Forecasting and Analytics
Integration with PMS and other systems
Document Imaging
Labor Management Efficiency
Pricing and Cost Concerns

What Types of Hotels M3 is Popular For

Size

344 | Large (75-199 room)

76 | Medium (25-74 room)

16 | Small (10-24 room)

192 | X-Large (200+ room)

22 | X-Small (1-9 room)

Country

581 | United States of America

28 | Canada

6 | Bahamas

4 | United Kingdom

3 | Mexico

3 | India

3 | Singapore

2 | Italy

2 | Cayman Islands

1 | United Arab Emirates

1 | New Zealand

1 | Kenya

1 | China

1 | Greece

1 | Malaysia

1 | Denmark

1 | Puerto Rico

Type

278 | Bed & Breakfast & Inns

219 | Boutiques

463 | Branded Hotels

15 | Casinos

127 | City Center Hotels

198 | Airport/Conference Hotels

73 | Extended Stay & Serviced Apartments

31 | Hostels

206 | Limited Service & Budget Hotels

161 | Luxury Hotels

24 | Motels

139 | Resorts

15 | RV Parks & Campgrounds

6 | Vacation Rentals & Villas

Region

612 | North America

8 | Europe

8 | Asia Pacific

1 | Oceania

1 | Middle East

9 | Central America

1 | Africa

Category

235 | Business Intelligence

239 | Scheduling & Labor Management

523 | Hotel Accounting Software

What is M3?

Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Labor Management) is a specialized labor management software designed for the hotel industry. It streamlines payroll processing, daily reporting, and invoice management by seamlessly integrating with various hotel systems. This powerful platform automates labor and scheduling tasks, significantly reducing administrative overhead and enhancing overall efficiency. Real-time labor reporting provides hoteliers with crucial insights into employee productivity and industry labor standards. Customizable reports empower managers to proactively control unnecessary labor expenses, thereby driving cost reduction and boosting revenue effortlessly. With responsive tech support, implementation is smooth, ensuring a positive operational impact for your hotel business.

View website

Capabilities

Mobile Access for Employee Self-Service

Streamlined Labor Management

Daily Review of Labor KPI’s

Customizable Time and Earnings Tracking

Advanced Timekeeping Security

Features

Shifts & Scheduling

4/5 features

Time Tracking

4/5 features

Analytics & Benchmarking

4/5 features

Tasks & Checklists

4/5 features

Messaging & Communication

4/5 features

Available Add-ons & Modules

M3 Insight

Business Intelligence
M3 Insight is the advanced analytics and business intelligence tool to enhance budget planning and accurate forecast predictions.

PREMIUM ADD-ON

M3 Accounting Core

Hotel Accounting Software
Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success.

PREMIUM ADD-ON

M3 Reviews Summary

4.4
Very Good
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, M3 (Labor Management) is the #3 most trending product in the Scheduling & Labor Management category (out of 25) and the #85 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted M3 as the #2 Scheduling & Labor Management provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

M3 Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

M3 Average M3

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

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3

Success Stories

6

References

9

Featured Customers

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M3 Reviews

Hotelier Rating

Excellent
470
Very Good
88
Average
54
Poor
30
Terrible
21

Property Size

  • X-Small (22)
  • Small (16)
  • Medium (76)
  • Large (344)
  • X-Large (192)

Country

  • United States of America
    United States of America
    (581)
  • Canada
    Canada
    (28)
  • Bahamas
    Bahamas
    (6)
  • United Kingdom
    United Kingdom
    (4)
  • Mexico
    Mexico
    (3)
  • India
    India
    (3)
  • Singapore
    Singapore
    (3)
  • Italy
    Italy
    (2)
  • Cayman Islands
    Cayman Islands
    (2)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • New Zealand
    New Zealand
    (1)
  • Kenya
    Kenya
    (1)
  • China
    China
    (1)
  • Greece
    Greece
    (1)
  • Malaysia
    Malaysia
    (1)
  • Denmark
    Denmark
    (1)
  • Puerto Rico
    Puerto Rico
    (1)

Region

  • North America
    North America
    (612)
  • Europe
    Europe
    (8)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (1)
  • Central America
    Central America
    (9)
  • Africa
    Africa
    (1)

Hoteliers say

Hoteliers like how M3 streamlines their accounting and labor management processes. It integrates seamlessly with existing PMS systems, enhancing operational efficiency and reducing manual errors. The robust forecasting and reporting capabilities provide deeper financial insights, enabling more data-driven decisions. However, some users face challenges with document imaging and slow responsiveness. These issues can affect productivity and require further improvements.

AI-generated from the text of customer reviews

Accounting Core and Time Management
Usability and User Interface
Support and Responsiveness
Forecasting and Analytics
Integration with PMS and other systems
Document Imaging
Labor Management Efficiency
Pricing and Cost Concerns
10

very quick response when I reach out with questions

General Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States of America)

Verified
2 days ago
very knowledgeable technicians and great customer service follow up is top of the competition. Very personable and I would defenetly recommend
Country United States of America
General Manager
Large Hotel
10

Great Program

Complex Controller from 200 to 499 room Hostel in NewYorkCity (United States of America)

Verified
4 days ago
M3 offers financial, General Ledgers, P & L Invoice entering and makes it easier to track financial transactions and ensure accurate reporting.
Country United States of America
Complex Controller
X-Large Hotel
9

M3 is great on the front and back end.

Area Hotel Manager from 500+ room Branded Hotel in

Verified
18 days ago
I've been using M3 Accounting and M3 Labor for over six years as a hotel manager, and they have been instrumental in helping me manage multiple properties effectively. The platforms are incredibly user-friendly, making it easy to train new team members and integrate them into daily operations quickly. The level of customization and reportin...
Area Hotel Manager
X-Large Hotel
Alex from M3 replied
Thank you for sharing such detailed feedback! It's fantastic to hear how M3 has been a cornerstone in managing multiple properties efficiently, especially for tasks like training, reporting, and system integration. Your point about the intuitive dashboards and seamless workflows highlights exactly what we aim to deliver—a user-friendly yet powerful solution tailored for the hospitality industry. Your constructive insights are equally valuable. Enhancing the bank reconciliation process and adding more flexibility to import/export functions are great suggestions that align with our commitment to improving user efficiency. We’re always looking for ways to evolve, and feedback like yours helps us prioritize what matters most to our customers. Thank you for being a loyal user for over six years and for trusting M3 to support your operations—we're honored to be part of your journey in the hospitality industry!
8

Great for Hotels

Director of Business Administration from 75-99 room Branded Hotel in Zeeland (United States of America)

Verified
18 days ago
M3 has the simplicity and support needed for our hotels. Its user friendly and simple to navigate. The M3 support team is always willing to step in and troubleshoot issues.
Country United States of America
Director of Business Administration
Large Hotel
10

M3 - we use daily and its very efficient and reliable.

General Manager from 500+ room Branded Hotel in Waikoloa (United States of America)

Verified
18 days ago
We can look back on specific dates and get information that we need immediately. It has a lot of great functionality as well.
Country United States of America
General Manager
X-Large Hotel
Alex from M3 replied
Thank you for your feedback! It's great to hear that M3’s functionality and the ability to retrieve specific date-based information are meeting your needs—efficiency and accessibility are key priorities. For reporting, especially when preparing budgets for the next year, clarity is essential. If the process feels tricky, it might be worth exploring additional training resources or leveraging M3’s support or professional services team to simplify these tasks. Your input helps ensure continuous improvements to enhance user experience—thank you for sharing!
10

The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away.

HR/Accounting from 200 to 499 room Branded Hotel in Santa Clara (United States of America)

Verified
18 days ago
The product is very easy to navigate and understand # budget is also easy to place in the system for managing the #accounting side.
Country United States of America
HR/Accounting
X-Large Hotel
Alex from M3 replied
Thank you for the feedback! It's wonderful to hear how intuitive and efficient you find the product, especially when it comes to navigation and managing budgets. We're glad it's meeting your needs so effectively!
8

accounting core

Regional Controller from 200 to 499 room Branded Hotel in Dublin (United States of America)

Verified
20 days ago
easy to navigate, good software, imagining issues tho, good layout. easy to understand, good product all in all. pricey though.
Country United States of America
Regional Controller
X-Large Hotel
Alex from M3 replied
Thank you for your input! It's great to hear that you find M3 easy to navigate and understand, with a good layout that supports your needs. A user-friendly design is always a top priority, so we're glad it’s working well for you overall. We also hear your frustration about the dropdown menu issue with "make a selection." Having to repeatedly attempt selecting the right entity can definitely interrupt workflow, and refining this functionality could make the experience smoother. Pricing and imaging issues are also noted—your feedback on these aspects is invaluable for driving improvements. Thanks for sharing your honest thoughts!
9

User friendly

Accounting Manager from 100 to 199 room Bed & Breakfast & Inn in San Jose (United States of America)

Verified
27 days ago
Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries
Country United States of America
Accounting Manager
Large Hotel
Alex from M3 replied
Thank you for sharing your experience with M3! It's great to hear that features like easy access to accounts payable history and detailed invoice visibility are supporting your operations effectively. Month-end journal entry processing is a critical component, and it's encouraging to know this aspect is streamlined for you. Regarding the areas for improvement, your feedback on document uploading and the desire for streamlined accrual processes is highly valuable. Enhancing the document upload experience and introducing functionality to accrue accounts payable in a batch could indeed save time and reduce repetitive work. These suggestions will certainly be noted as we continue evolving the platform to better serve your needs. We appreciate your insights and look forward to delivering updates that enhance your experience even further!
10

M3 hotel accounting soft

Staff accountant from in

Verified
28 days ago
-The software offers specialized modules such as Accounting Core, which allows for real-time financial reporting and forecasting, and Labor Management, which focuses on optimizing labor costs, the largest expense for most hotels. Additionally, its customizable reporting features, such as the Report Writer, let users design financial reports...
Staff accountant
10

Regional Director of Sales

Regional Director of Sales from 100 to 199 room Branded Hotel in Memphis (United States of America)

Verified
30 days ago
*I like that the system is user friendly*Easy to train staff on the system and seems to be very realiable.
Country United States of America
Regional Director of Sales
Large Hotel
Alex from M3 replied
Thank you for your feedback! We’re glad to hear that you find the system user-friendly, reliable, and easy to train staff on. We appreciate your suggestion about improving scanner connectivity and understand how challenging it can be depending on the laptop being used. Your input is valuable, and we’ll take it into consideration as we work on enhancing the platform. Thank you for sharing your experience!
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

A simple and easy to use accounting tool which can be used / trained super fast! I have been into the Finance & Accounting industry for over 20 years and have worked across many tools but M3 is truly one of my favorite in terms of all the parameters.

Question:

What differentiates this product or service from the competition?

Answer:

The ease to use - A tool which has all the necessary setup but easy to use and train the team. The way the subledgers are integrated with GL and the ease with which we can set up the reporting the way we want stands out.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Integrating with PMS systems is relatively simple and not a time-consuming act. Integrating with third party payroll processing is also pretty good. Hotel GMs can find it relatively easy to understand the process flow, read and work on the tool with less or no exposure to accounting

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