M3 (Labor Management)

4.4 (239 REVIEWS)

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Raghavendran, Anna, Justin + 17 more experts recommend M3

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M3 (Labor Management)

4.4 (239 REVIEWS)

Ranked 1 (out of 26) in Scheduling & Workforce Management

2025 Winner Hotel Software

Hoteliers voted M3 as the #1 Scheduling & Workforce Management provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

M3 Labor Management - Time Clock Through Pay Check

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Bell avatar Bell - AI powered product analyst

I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how M3 streamlines their accounting and labor management processes. It integrates seamlessly with existing PMS systems, enhancing operational efficiency and reducing manual errors. The robust forecasting and reporting capabilities provide deeper financial insights, enabling more data-driven decisions. However, some users face challenges with document imaging and slow responsiveness. These issues can affect productivity and require further improvements.

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Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others

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Support

Exceptional

31 reviews mentions in "Support"

20 positive

11 negative

Hoteliers often praise M3’s Scheduling & Labor Management product for its customer support. Users highlight the support team's availability and rapid responsiveness, noting that issues are typically resolved quickly. They commend the support staff for their expertise and effectiveness, describing them as friendly, knowledgeable, and attentive to details. Additionally, users appreciate the support provided during onboarding, which eases the setup and training processes for new users. Despite these strengths, some suggest that there is room for improvement, particularly in offering more comprehensive training resources and pre-planning support, to further enhance the customer support experience.

Director of Business Administration

3 months ago

Verified

... M3 has the simplicity and support needed for our hotels. Its user friendly and simple to navigate. The M3 support team is always willing to step in and troubleshoot issues. ...

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Area Hotel Manager

3 months ago

Verified

... the ability to customize imports or better handle batch exports would streamline operations even further. However, ...

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Accounting Manager

3 months ago

Verified

... Document uploading could be improved, would like to be able to accrue and accounts payable batch to reduce duplication of process. ...

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Assistant General Manager

3 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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General Manager

3 months ago

Verified

... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...

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AGM

3 months ago

Verified

... operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their ...

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Manager

3 months ago

Verified

... management for password resets and communication ... ... history with images and codes. The ability to load GL codes per vendor is helpful in ensuring ...

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General Manager

3 months ago

Verified

... access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting ...

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GM

3 months ago

Verified

... Easy to maneuver, enjoy comparisons. Communication is top notch when help is needed, or an upgrade is happening, very responsive. ...

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Operations Manager

3 months ago

Verified

... (total of the invoice minus the total recorded) * Since images are mandatory in order to pay an invoice, it would be nice ...

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General Manager

3 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

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Office Manager

3 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is ...

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GM

3 months ago

Verified

... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...

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Corporate Controller

3 months ago

Verified

... M3 Tech Support responds quickly. Accounting core and ...

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GM

3 months ago

Verified

... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...

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Director of Finance

3 months ago

Verified

... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...

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Area General Manager

3 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Night Auditor

4 months ago

Verified

... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...

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General Manager

4 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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Corporate Controller

4 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Office Manager

4 months ago

Verified

... time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate ...

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Director Finance

4 months ago

Verified

... More stats for management purposes but it has been constantly improving over the years. It is a great tool for the hospitality sector. ...

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Accounts Payable

4 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Director of Sales

4 months ago

Verified

... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...

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Senior Corp. Accountant

4 months ago

Verified

... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...

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General Manager

4 months ago

Verified

... Financial preview to view profit and loss. Retrieving and viewing invoice, Scanning and uploading invoice at the same time, Ability to go back and view all old invoices. ...

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General Manager

4 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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Accountant

4 months ago

Verified

... Dashboards inspire critical thinking - 3rd party labor reporting almost automated - forecasting module could be more robust ...

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Part- Owner of 8 hotels

4 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Assistant Financial Controller

4 months ago

Verified

... invoice. I feel controls are certainly needed and M3 gives you that whether it's entering invoices or journal entries. M3 Tech support is one of the best. They are very knowledgeable ...

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General manager

4 months ago

Verified

... self-help resources, such as tutorial videos or an expanded knowledge base, would be beneficial for users who prefer ...

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EVP

4 months ago

Verified

... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...

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GM

4 months ago

Verified

... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...

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Finance Controller

4 months ago

Verified

... AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it from any where you are (remotely). Also, the support provided by M3 is very strong; if you are not able to complete the task watching ...

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Regional Controller

4 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Controller

4 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would ...

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General Manager

4 months ago

Verified

... e software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness ...

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EVP sales

4 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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General Manager

4 months ago

Verified

... interfaces well, and the tech support team have always been expedient to solve any issues that arise. ...

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AP Coordinator

14 months ago

Verified

... M3 Tech support is always available quickly. They advise you how to fix whatever problem you are having or they fix it foryou. You will have your problems resolved quickly. ...

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Automation

Effortless

19 reviews mentions in "Automation"

15 positive

4 negative

Hoteliers often highlight the automation features of M3’s Scheduling & Labor Management product. These features notably reduce manual tasks and errors, enhancing overall workflow efficiency. The automated accounting system minimizes human error and decreases the manual workload by integrating seamlessly with existing systems, ensuring real-time transaction recording. Furthermore, advanced automation features for tasks like invoice processing or tax compliance have been recognized as areas for potential expansion, suggesting a focus on further reducing manual intervention and improving operational efficiency.

Area Hotel Manager

3 months ago

Verified

... instance, having the ability to customize imports or better handle batch exports would streamline operations even ...

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Accounting Manager

3 months ago

Verified

... Document uploading could be improved, would like to be able to accrue and accounts payable batch to reduce duplication of process. ...

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Staff accountant

3 months ago

Verified

... -Advanced Automation Features: Expanding automation, such as for routine tasks like ...

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General Manager

3 months ago

Verified

... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...

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Payables Accountant

3 months ago

Verified

... Reporting, system is user friendly, ability to scan documents. Prepaid invoice feature streamline amortizations. Payment wizard and export of checks. ...

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Operations Manager

3 months ago

Verified

... difficult. Not having the ability to add/edit my own vendors is annoying and time consuming. Maybe this is great for ...

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Office Manager

3 months ago

Verified

... F we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep records very organized and clean, they communicate ...

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Area General Manager

3 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Office Manager

4 months ago

Verified

... the invoices and other documents in M3 has almost elimated the need for filing paperwork, and that has been a time saver. The ...

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Front Office Manager

4 months ago

Verified

... Maybe invoices due dates notification if possible and reduce the log in process from 2 steps into just one. Thanks ...

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General Manager

4 months ago

Verified

... Automate the invoice reading directly into M3 rather than entering details manually. Looking at monthly invoices collectively in one page. ...

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Administrative Support

4 months ago

Verified

... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...

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Accountant

4 months ago

Verified

... reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant data for management information and decision making. 3.) This should have been listed this first as #1 - the staff at M3 is easy to work with - they have a service-oriented attitude and nothing seems to be too much to ask, nor do they make one feel like the question is foolish. 4.) I am thankful to the implementation team, the programmers, and the interface team- especially John Barzelay, Lauren Cranston, Tim Pinson and Kyle Redmond and Christine and Emily for their work on getting our 3rd party labor data feature up and running. And we are working ...

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ADOF

4 months ago

Verified

... from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file ...

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Dual Assistant General Manager

4 months ago

Verified

... Invoices have never been easier to enter! Whether it's payables or receivables this is all streamlined and totally efficient ...

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General manager

4 months ago

Verified

... data-driven decisions that improve overall performance. The customizable dashboards make it easy to track key performance metrics, and I love how flexible the system is in adapting to our specific needs. We’ve been able to tailor the platform to our unique operations, from setting up custom workflows to integrating other software we rely on. ...

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Finance Controller

4 months ago

Verified

... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...

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General Manager

4 months ago

Verified

... tool quickly shares performance with leadership team. Forecasting is a snap. Customer support is fast, friendly and effective ...

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General Manager

4 months ago

Verified

... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...

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EVP sales

4 months ago

Verified

... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...

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General Manager

14 months ago

Verified

... print for time and attendance. We use it to do our payroll and it makes the process so easy. We also use it for accounts payable ...

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Integrations

Unified

21 reviews mentions in "Integrations"

16 positive

5 negative

Hoteliers often express concerns about the integrations offered by M3’s Scheduling & Labor Management product. While M3 integrates with a range of systems like Property Management Systems (PMS) and others, users sometimes encounter challenges setting up these integrations. There are reports of difficulties in coordinating between M3 and third-party systems which can lead to issues with data syncing and system connectivity. However, when integrations work, they enhance functionality by linking systems for efficient data flow and improved reporting capabilities. Despite these improvements, users wish for more reliable and streamlined integration experiences.

General Manager

2 months ago

Verified

... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...

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Regional Director of Sales

3 months ago

Verified

... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...

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AGM

3 months ago

Verified

... that I would love to have more options to install another type of scanner. As for everything else, I am very happy and ...

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General Manager

3 months ago

Verified

... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...

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General Manager

3 months ago

Verified

... keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our ...

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Manager

3 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Operations Manager

3 months ago

Verified

... is difficult. Not having the ability to add/edit my own vendors is annoying and time consuming. Maybe this ...

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CFO

3 months ago

Verified

... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...

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Director of Finance

3 months ago

Verified

... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...

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Director of Finance/Payroll

3 months ago

Verified

... can't delete it if you need to change it. It would be nice if the upload from our PMS came over earlier in the morning ...

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GM

3 months ago

Verified

... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...

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Director of Operations

4 months ago

Verified

... M3 Integration with other systems ...

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Office Manager

4 months ago

Verified

... payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, ...

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Accounting Supervisor

4 months ago

Verified

... The Daily Report functionality is easy to use, corrections are simple to make. Accounts Payable is very easy to use. Exporting reports in pdf and excel works great for my every day needs. ...

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General Manager

4 months ago

Verified

... Automate the invoice reading directly into M3 rather than entering details manually. Looking at monthly invoices collectively in one page. ...

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Accountant

4 months ago

Verified

... Business Intelligence product: 1.) It is a two-way interface with accounting core allowing dynamic reporting with updated forecasts. 2.) It can pull in data from other databases to provide snapshots of relevant ...

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ADOF

4 months ago

Verified

... e log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, ...

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Dual Assistant General Manager

4 months ago

Verified

... and minimizes human error. The software integrates effortlessly with our existing PMS systems, ensuring that all transactions ...

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General Manager

4 months ago

Verified

... current with less work. Business intelligence tool quickly shares performance with leadership team. Forecasting ...

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Regional Controller

4 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Financial Controller

4 months ago

Verified

... like that it intergrates with our Property Managmeent System so doing a Daily Revenue ...

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Accounting Manager

4 months ago

Verified

... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...

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EVP sales

4 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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General Manager

4 months ago

Verified

... platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...

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General Manager

14 months ago

Verified

... scheduling tool and the reports you can print for time and attendance. We use it to do our payroll and it makes ...

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AP Coordinator

14 months ago

Verified

... We have trouble in the area of document imaging from time to time. Sometimes we have trouble connecting. Some images won't open. ...

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Value

Outstanding

25 reviews mentions in "Value"

21 positive

4 negative

Hoteliers often emphasize the value of M3's Scheduling & Labor Management product, highlighting its efficiency and ease of use as fundamental advantages. Users appreciate the time management solution's ability to streamline labor oversight, which translates into noticeable time savings and improved operational efficiency. The intuitive nature of the software is a recurring theme, with hoteliers mentioning its straightforward interface and how it contributes to a more effective management experience. The quick responsiveness of customer service is also noted as a contributing factor to the perceived value, ensuring that any issues are swiftly addressed, further enhancing the overall utility of the product. Moreover, the product's capacity to integrate seamlessly with Property Management Systems further amplifies its value, simplifying data management processes and supporting effective decision-making. Despite its benefits, some users express concerns about increasing costs, suggesting that while the software is highly beneficial, pricing remains a critical consideration for potential adopters.

General Manager

2 months ago

Verified

... very knowledgeable technicians and great customer service follow up is top of the competition. Very personable and I would defenetly recommend ...

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HR/Accounting

3 months ago

Verified

... Management is easy to use and the #labor and if a problem does occur the Techs call you ... ... great! this product is has very good # efficiency so I have no complaints on the software ...

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General Manager

3 months ago

Verified

... We can look back on specific dates and get information that we need immediately. It has a lot of great functionality as well. ...

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AGM

3 months ago

Verified

... across the board. I also appreciate their commitment to sustainability and ethical practices, which speaks volumes about their ...

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General Manager

3 months ago

Verified

... Fort Worth ...

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General Manager

3 months ago

Verified

... demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where ...

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General Manager

3 months ago

Verified

... the month, I do like that on the main screen showing performance that easy to unders ...

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Accounts Manager

3 months ago

Verified

... when the issues would be relinquished to be able to cut down on labor costs while waiting when our finances ...

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Director of Finance

3 months ago

Verified

... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...

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Office Manager

3 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will ...

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Area General Manager

3 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Corporate Controller

4 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Night Auditor

4 months ago

Verified

... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...

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General Manager

4 months ago

Verified

... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...

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Accounting Supervisor

4 months ago

Verified

... I do not have any suggestions for the developers team regarding any product enhancement to be made at the current time. ...

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Office Manager

4 months ago

Verified

... M3 has been an asset to our hotels ...

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owner

4 months ago

Verified

... The worst vendor experience of all the vendors in our startup boutique hotel experience ...

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Accountant

4 months ago

Verified

... Paylocity labor data interface automated which will save a tremendous amount of time! Thank you, team! ...

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ADOF

4 months ago

Verified

... pull multiple invoices from several posting into one file would be awsone ...

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Regional Director of Operations

4 months ago

Verified

... No complaints from the field, I think you should keep doing great things, making business finance functions easier. Good job! ...

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Sr. VP of Operations

4 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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Part- Owner of 8 hotels

4 months ago

Verified

... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...

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GM

4 months ago

Verified

... use and consistent which is hard to find in the ever changing world of Hospitality. ...

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Dual Assistant General Manager

4 months ago

Verified

... The best there is! ...

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Finance Controller

4 months ago

Verified

... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...

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Financial Controller

4 months ago

Verified

... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...

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General Manager

4 months ago

Verified

... Easy, Fast and Reliable. ... ... When it comes to accounting, M3's accounting software ...

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Controller

4 months ago

Verified

... rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets ...

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Asst. Gen Manager

4 months ago

Verified

... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...

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General Manager

4 months ago

Verified

... have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like ...

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Functionality

Innovative

51 reviews mentions in "Functionality"

33 positive

18 negative

Hoteliers often highlight the functionality of M3’s Scheduling & Labor Management product as effective in managing core tasks like scheduling and labor tracking. The software integrates well with existing systems, allowing hoteliers to monitor labor budgets and adjust staff shifts easily. It automates many processes, resulting in reduced manual workload and fewer errors. However, some users note occasional issues such as bugs or system downtime. Despite these challenges, reports generated by the software provide actionable insights that aid in efficient labor management.

General Manager

2 months ago

Verified

... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...

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Complex Controller

2 months ago

Verified

... M3 offers financial, General Ledgers, P & L Invoice entering and makes it easier to track financial transactions and ensure accurate reporting. ...

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HR/Accounting

3 months ago

Verified

... The M3 Time Management is easy to use and the #labor and if a problem ... ... place in the system for managing the #accounting side. ...

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General Manager

3 months ago

Verified

... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...

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Regional Controller

3 months ago

Verified

... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...

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Accounting Manager

3 months ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Regional Director of Sales

3 months ago

Verified

... friendly*Easy to train staff on the system and seems to be very realiable. ...

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Assistant General Manager

3 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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General Manager

3 months ago

Verified

... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...

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AGM

3 months ago

Verified

... their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that ...

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General Manager

3 months ago

Verified

... simplicity of the way things work and how easy the hotel accounting software is to utilize, support ...

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Manager

3 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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General Manager

3 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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Accounting & Purchasing

3 months ago

Verified

... button so you don't have 3 to 4 steps to void by using reverse and applying. Would be much easier to just be able to VOID and then fix from there instead of re- entering the entire invoice. ...

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Payables Accountant

3 months ago

Verified

... Credit card refunds . M3 does not have the ability to process credit memos directly to card. Currently must apply credit memos or refund to an open existing invoice in effort to process. ...

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CFO

3 months ago

Verified

... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...

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Accounts Manager

3 months ago

Verified

... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...

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General Manager

3 months ago

Verified

... It is great that I don't have to keep physical files, and it is all contained in the program. Great for being able to see old invoices at a snap, and love the reports feature as well. ...

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Operations Manager

3 months ago

Verified

... user friendly, and it constantly freezes. Trying to record a check properly is difficult. Not having the ability ...

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General Manager

3 months ago

Verified

... Product is easy to use. It forces balancing but allows the user to know where errors are for easy correction. ...

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Office Manager

3 months ago

Verified

... An easier way to upload more invoices at once, specially when the person is ...

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Corporate Controller

3 months ago

Verified

... and as complex as you want them to be. Very easy to customize. Webinars are informative and very helpful. I've used ...

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GM

3 months ago

Verified

... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...

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Director of Finance

3 months ago

Verified

... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...

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Area General Manager

3 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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General Manager

4 months ago

Verified

... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...

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Corporate Controller

4 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

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Director of Operations

4 months ago

Verified

... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...

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General Manager

4 months ago

Verified

... easy to managed ...

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Agm

4 months ago

Verified

... I have never experienced a huge problem. Anytime that I have I had the pleasure of speaking with professional tech , who was able to help me walk me through the steps. ...

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Accounting Supervisor

4 months ago

Verified

... Data recording / reporting made easy ...

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Office Manager

4 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. ...

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General Manager

4 months ago

Verified

... I think the response time when there's inquiries could be better. Not a big issue for me, just a suggestion. ...

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owner

4 months ago

Verified

... experince with the portal. The portal is best suited for a larger chain of hotels, not a singular start-up hotel. ...

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General Manager

4 months ago

Verified

... Very efficient in tracking and submitting invoices including financial reports either monthly or annually. You will be able to track your spending. ...

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Front Office Manager

4 months ago

Verified

... M3 is great ...

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General Manager

4 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

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Director of Sales

4 months ago

Verified

... Invoice images, check numbers and PO's available in one place in seconds. Makes our accounting so easy and keeps the whole team in the loop. ...

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Senior Corp. Accountant

4 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload ...

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Accountant

4 months ago

Verified

... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...

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General Manager

4 months ago

Verified

... Financial preview to view profit and loss. Retrieving and viewing invoice, Scanning and uploading invoice at the same time, Ability to go back and view all old invoices. ...

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General Manager

4 months ago

Verified

... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...

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Administrative Support

4 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Hotel Accounting Manager

4 months ago

Verified

... able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information ...

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Operations

4 months ago

Verified

... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...

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Accountant

4 months ago

Verified

... results (which would also be helpful). Plus add a feature that allows these columns to be hidden should they not be relevant. 3.) Adding "stat" columns to the comparison feature into forecasting and budgeting module ...

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ADOF

4 months ago

Verified

... to pull multiple invoices from several posting into one file would be awsone ...

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Office Manager

4 months ago

Verified

... The way you can run checks is excellent. The two step check voiding system took some time getting used to. ...

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Sr. VP of Operations

4 months ago

Verified

... works. Instant access to the info I need makes decisions quicker and more actionable. ...

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Dual Assistant General Manager

4 months ago

Verified

... accurate time keeping without any errors. The ability to monitor employee hours and manage payroll through a single ...

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Assistant Financial Controller

4 months ago

Verified

... to see journal entries that have been made hitting cash accounts without having to close out and open up General ...

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GM

4 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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EVP

4 months ago

Verified

... be cloud-based and accessible via a browser. Workflows are not logical and click rate is ...

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General Manager

4 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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Finance Controller

4 months ago

Verified

... package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and ...

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General Manager

4 months ago

Verified

... Accounts are more accurate and current with less work. Business intelligence ...

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Accounting Manager

4 months ago

Verified

... Improvements ... ... General Ledger Features are easy to swim around and ...

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Financial Controller

4 months ago

Verified

... We are a Canadian Property and we have a US Bank account. Although I have listed this account on our Balance sheet. M3 leaves it in CDN Funds and not US funds. ...

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Regional Controller

4 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Financial Controller

4 months ago

Verified

... Strong hotel accounting and efficient labour management ...

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Controller

4 months ago

Verified

... Web based software is slow and cumbersome ...

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General Manager

4 months ago

Verified

... timeliness of when issues can be resolved. I had to add a tax to my daily entries which took over a week to get fixed. ...

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EVP sales

4 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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Asst. Gen Manager

4 months ago

Verified

... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...

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General Manager

4 months ago

Verified

... for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user ...

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Assistant General Manager

6 months ago

Verified

... information I need whether it is entering invoices, audit report input, or even labor management. Scheduling ...

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Hotel General Manager

14 months ago

Verified

... M3 system dated. ...

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General Manager

14 months ago

Verified

... also use it for accounts payable and entering and editing invoices. ...

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AP Coordinator

14 months ago

Verified

... We have trouble in the area of document imaging from time to time. Sometimes we have trouble connecting. Some images won't open. ...

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General Manager

15 months ago

Verified

... The website could be faster when updating forecast or schedule. There seem to be a long lag before it is updated. ...

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User Interface

Intuitive

35 reviews mentions in "User Interface"

17 positive

18 negative

Hoteliers often find the user interface of M3's Scheduling & Labor Management product to be somewhat dated and lacking in modern visual appeal. While some users appreciate its ease of navigation and find menus accessible, the system does not consistently deliver a fast and responsive experience. Notably, the interface lacks sufficient customization options, limiting users' ability to personalize settings or dashboards to better suit their needs. Additionally, there are challenges related to the clarity of information, with some users encountering difficulties understanding reports or accessing specific features efficiently. Furthermore, the platform's accessibility features could be improved to better support users with varying needs, such as those requiring larger font sizes or enhanced screen reader support. Overall, while M3 management software serves its purpose, updates to the interface might be necessary to enhance usability and user satisfaction.

General Manager

3 months ago

Verified

... Sometimes the reporting is not easy to understand. I usually have trouble when I need to do the budget numbers for the following year. ...

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Regional Controller

3 months ago

Verified

... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...

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Staff accountant

3 months ago

Verified

... manual intervention further and improve efficiency --Mobile-Friendly Features: Greater emphasis on mobile accessibility, ...

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General Manager

3 months ago

Verified

... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...

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Manager

3 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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CFO

3 months ago

Verified

... Simplify the procedures during customize P&L statement. Make it easier to filter GL code while creating P&L, budget and forecast ...

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Accounts Manager

3 months ago

Verified

... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...

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General Manager

3 months ago

Verified

... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report ...

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Regional Director of Operations

3 months ago

Verified

... M3 is very user friendly. Even someone with a previous background can pick it up quickly. I personally like the budget function. Makes my job very easy every year. ...

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Operations Manager

3 months ago

Verified

... I don't like anything about working with M3. It's outdated, it's not user friendly, and it constantly freezes. Trying ...

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General Manager

3 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

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Corporate Controller

3 months ago

Verified

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GM

3 months ago

Verified

... new staff wants to navigate. Log in takes time sometime which is not big issue but if it ...

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Area General Manager

3 months ago

Verified

... Area General Manager ...

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Corporate Controller

4 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Director of Operations

4 months ago

Verified

... when we chose the payroll system recommended by M3. Would be very nice if it were web based rather than through Citr ...

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General Manager

4 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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Office Manager

4 months ago

Verified

... other documents in M3 has almost elimated the need for filing paperwork, and that has been a time saver. The program ...

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Account Payable Specialist

4 months ago

Verified

... Only thing I would like to see improved is the speed off the app. M3 is very sluggish at time which affects productivity. ...

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Front Office Manager

4 months ago

Verified

... very easy to use and very accurate and self-explanatory. very easy to use and very accurate and self-explanatory. Thank you ...

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General Manager

4 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

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Accounts Payable

4 months ago

Verified

... eyes being as bad as they are, I just wish I could make the lettering larger. ...

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Accountant

4 months ago

Verified

... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...

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Administrative Support

4 months ago

Verified

... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...

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Hotel Accounting Manager

4 months ago

Verified

... and vendors. Locating the information we need is so simple once you've been trainined. Even without training, I'm able to navigate ...

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Operations

4 months ago

Verified

... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...

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Accountant

4 months ago

Verified

... might not be worth the effort but, for dashboards, for writing formulas, can a drop down be created with heirarchy ...

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ADOF

4 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from ...

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Office Manager

4 months ago

Verified

... Looking up accounts on the chart of accounts would be easier if we could look up by name as well as account number. ...

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Part- Owner of 8 hotels

4 months ago

Verified

... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...

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Sr. VP of Operations

4 months ago

Verified

... Need to see more Scanners approved with it. Bring the interface out of the Windows 7 world...but that's just nit picking. ...

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General manager

4 months ago

Verified

... there are a few areas where it could improve. The user interface, though functional, can feel a bit dated compared to more modern accounting software, ...

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EVP

4 months ago

Verified

... extremely inefficient. Software seems to have been written in the early 1990s and never updated since. ...

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General Manager

4 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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Financial Controller

4 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property ...

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Financial Controller

4 months ago

Verified

... Well laid out programs completely geared to hospitality. Our managers and staff save time with the easy to use scheduling and scanning features. ...

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EVP sales

4 months ago

Verified

... Create an ultra-simplified report feature that provides all hotel metrics one page for the primary 3 metrics (Occ, Adr, RevPar) and import STR metics beside it. ...

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Asst. Gen Manager

4 months ago

Verified

... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...

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General Manager

4 months ago

Verified

... I'm not sure if this feature is already available or not, but it would be nice if the account software would import invoices directly and be more intuitive. ...

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Assistant General Manager

6 months ago

Verified

... If Font size could be adjustable on all platforms for those who are struggling with eyesight, that would be a good feature that would help see all the small numbers when using the Accounting Software. ...

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Hotel General Manager

14 months ago

Verified

... M3 system dated. ... ... Opening invoices feature is really bad - it freezes ...

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General Manager

15 months ago

Verified

... The website could be faster when updating forecast or schedule. There seem to be a long lag before it is updated. ...

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General Manager

15 months ago

Verified

... It's a little glitchy but I really enjoy doing the Daily Report on there. I love the way it auto loads from our night audit report. ...

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Hoteliers Most Frequently Mention

Accounting Core and Time Management
Usability and User Interface
Support and Responsiveness
Forecasting and Analytics
Integration with PMS and other systems
Document Imaging
Labor Management Efficiency
Pricing and Cost Concerns

What Types of Hotels M3 is Popular For

Size

22 | X-Small (1-9 room)

16 | Small (10-24 room)

76 | Medium (25-74 room)

344 | Large (75-199 room)

192 | X-Large (200+ room)

Country

581 | United States of America

28 | Canada

6 | Bahamas

4 | United Kingdom

3 | Mexico

3 | India

3 | Singapore

2 | Italy

2 | Cayman Islands

1 | United Arab Emirates

1 | New Zealand

1 | Kenya

1 | China

1 | Greece

1 | Malaysia

1 | Denmark

1 | Puerto Rico

Type

463 | Branded Hotels

280 | Bed & Breakfast & Inns

219 | Boutiques

204 | Limited Service & Budget Hotels

200 | Airport/Conference Hotels

159 | Luxury Hotels

139 | Resorts

127 | City Center Hotels

73 | Extended Stay & Serviced Apartments

29 | Hostels

22 | Motels

15 | Casinos

15 | RV Parks & Campgrounds

6 | Vacation Rentals & Villas

Region

612 | North America

9 | Central America

8 | Europe

8 | Asia Pacific

1 | Oceania

1 | Middle East

1 | Africa

Category

523 | Hotel Accounting Software

239 | Scheduling & Workforce Management

235 | Business Intelligence

What is M3?

Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Labor Management) is a specialized labor management software designed for the hotel industry. It streamlines payroll processing, daily reporting, and invoice management by seamlessly integrating with various hotel systems. This powerful platform automates labor and scheduling tasks, significantly reducing administrative overhead and enhancing overall efficiency. Real-time labor reporting provides hoteliers with crucial insights into employee productivity and industry labor standards. Customizable reports empower managers to proactively control unnecessary labor expenses, thereby driving cost reduction and boosting revenue effortlessly. With responsive tech support, implementation is smooth, ensuring a positive operational impact for your hotel business.

View website

Capabilities

Mobile Access for Employee Self-Service

Streamlined Labor Management

Daily Review of Labor KPI’s

Customizable Time and Earnings Tracking

Advanced Timekeeping Security

Features

Shifts & Scheduling

4/5 features

Time Tracking

4/5 features

Analytics & Benchmarking

4/5 features

Tasks & Checklists

4/5 features

Messaging & Communication

4/5 features

Available Add-ons & Modules

M3 Insight

Business Intelligence
M3 Insight is the advanced analytics and business intelligence tool to enhance budget planning and accurate forecast predictions.

PREMIUM ADD-ON

M3 Accounting Core

Hotel Accounting Software
Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success.

PREMIUM ADD-ON

M3 Reviews Summary

4.4
Very Good
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, M3 (Labor Management) is the #3 most trending product in the Scheduling & Workforce Management category (out of 26) and the #82 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted M3 as the #1 Scheduling & Workforce Management provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

M3 Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

M3 Average M3

Get an Instant Price Estimate

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3

Success Stories

6

References

9

Featured Customers

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M3 Reviews

Hotelier Rating

Excellent
470
Very Good
88
Average
54
Poor
30
Terrible
21

Property Size

  • X-Small (22)
  • Small (16)
  • Medium (76)
  • Large (344)
  • X-Large (192)

Country

  • United States of America
    United States of America
    (581)
  • Canada
    Canada
    (28)
  • Bahamas
    Bahamas
    (6)
  • United Kingdom
    United Kingdom
    (4)
  • Mexico
    Mexico
    (3)
  • India
    India
    (3)
  • Singapore
    Singapore
    (3)
  • Italy
    Italy
    (2)
  • Cayman Islands
    Cayman Islands
    (2)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • New Zealand
    New Zealand
    (1)
  • Kenya
    Kenya
    (1)
  • China
    China
    (1)
  • Greece
    Greece
    (1)
  • Malaysia
    Malaysia
    (1)
  • Denmark
    Denmark
    (1)
  • Puerto Rico
    Puerto Rico
    (1)

Region

  • North America
    North America
    (612)
  • Europe
    Europe
    (8)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (1)
  • Central America
    Central America
    (9)
  • Africa
    Africa
    (1)

Hoteliers say

Hoteliers like how M3 streamlines their accounting and labor management processes. It integrates seamlessly with existing PMS systems, enhancing operational efficiency and reducing manual errors. The robust forecasting and reporting capabilities provide deeper financial insights, enabling more data-driven decisions. However, some users face challenges with document imaging and slow responsiveness. These issues can affect productivity and require further improvements.

AI-generated from the text of customer reviews

Accounting Core and Time Management
Usability and User Interface
Support and Responsiveness
Forecasting and Analytics
Integration with PMS and other systems
Document Imaging
Labor Management Efficiency
Pricing and Cost Concerns
10

very quick response when I reach out with questions

General Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States of America)

Verified
2 months ago
very knowledgeable technicians and great customer service follow up is top of the competition. Very personable and I would defenetly recommend
Country United States of America
General Manager
Large Hotel
10

Great Program

Complex Controller from 200 to 499 room Hostel in NewYorkCity (United States of America)

Verified
2 months ago
M3 offers financial, General Ledgers, P & L Invoice entering and makes it easier to track financial transactions and ensure accurate reporting.
Country United States of America
Complex Controller
X-Large Hotel
9

M3 is great on the front and back end.

Area Hotel Manager from 500+ room Branded Hotel in

Verified
3 months ago
I've been using M3 Accounting and M3 Labor for over six years as a hotel manager, and they have been instrumental in helping me manage multiple properties effectively. The platforms are incredibly user-friendly, making it easy to train new team members and integrate them into daily operations quickly. The level of customization and reportin...
Area Hotel Manager
X-Large Hotel
Alex from M3 replied
Thank you for sharing such detailed feedback! It's fantastic to hear how M3 has been a cornerstone in managing multiple properties efficiently, especially for tasks like training, reporting, and system integration. Your point about the intuitive dashboards and seamless workflows highlights exactly what we aim to deliver—a user-friendly yet powerful solution tailored for the hospitality industry. Your constructive insights are equally valuable. Enhancing the bank reconciliation process and adding more flexibility to import/export functions are great suggestions that align with our commitment to improving user efficiency. We’re always looking for ways to evolve, and feedback like yours helps us prioritize what matters most to our customers. Thank you for being a loyal user for over six years and for trusting M3 to support your operations—we're honored to be part of your journey in the hospitality industry!
8

Great for Hotels

Director of Business Administration from 75-99 room Branded Hotel in Zeeland (United States of America)

Verified
3 months ago
M3 has the simplicity and support needed for our hotels. Its user friendly and simple to navigate. The M3 support team is always willing to step in and troubleshoot issues.
Country United States of America
Director of Business Administration
Large Hotel
10

M3 - we use daily and its very efficient and reliable.

General Manager from 500+ room Branded Hotel in Waikoloa (United States of America)

Verified
3 months ago
We can look back on specific dates and get information that we need immediately. It has a lot of great functionality as well.
Country United States of America
General Manager
X-Large Hotel
Alex from M3 replied
Thank you for your feedback! It's great to hear that M3’s functionality and the ability to retrieve specific date-based information are meeting your needs—efficiency and accessibility are key priorities. For reporting, especially when preparing budgets for the next year, clarity is essential. If the process feels tricky, it might be worth exploring additional training resources or leveraging M3’s support or professional services team to simplify these tasks. Your input helps ensure continuous improvements to enhance user experience—thank you for sharing!
10

The M3 Time Management is easy to use and the #labor and if a problem does occur the Techs call you back right away.

HR/Accounting from 200 to 499 room Branded Hotel in Santa Clara (United States of America)

Verified
3 months ago
The product is very easy to navigate and understand # budget is also easy to place in the system for managing the #accounting side.
Country United States of America
HR/Accounting
X-Large Hotel
Alex from M3 replied
Thank you for the feedback! It's wonderful to hear how intuitive and efficient you find the product, especially when it comes to navigation and managing budgets. We're glad it's meeting your needs so effectively!
8

accounting core

Regional Controller from 200 to 499 room Branded Hotel in Dublin (United States of America)

Verified
3 months ago
easy to navigate, good software, imagining issues tho, good layout. easy to understand, good product all in all. pricey though.
Country United States of America
Regional Controller
X-Large Hotel
Alex from M3 replied
Thank you for your input! It's great to hear that you find M3 easy to navigate and understand, with a good layout that supports your needs. A user-friendly design is always a top priority, so we're glad it’s working well for you overall. We also hear your frustration about the dropdown menu issue with "make a selection." Having to repeatedly attempt selecting the right entity can definitely interrupt workflow, and refining this functionality could make the experience smoother. Pricing and imaging issues are also noted—your feedback on these aspects is invaluable for driving improvements. Thanks for sharing your honest thoughts!
9

User friendly

Accounting Manager from 100 to 199 room Bed & Breakfast & Inn in San Jose (United States of America)

Verified
3 months ago
Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries
Country United States of America
Accounting Manager
Large Hotel
Alex from M3 replied
Thank you for sharing your experience with M3! It's great to hear that features like easy access to accounts payable history and detailed invoice visibility are supporting your operations effectively. Month-end journal entry processing is a critical component, and it's encouraging to know this aspect is streamlined for you. Regarding the areas for improvement, your feedback on document uploading and the desire for streamlined accrual processes is highly valuable. Enhancing the document upload experience and introducing functionality to accrue accounts payable in a batch could indeed save time and reduce repetitive work. These suggestions will certainly be noted as we continue evolving the platform to better serve your needs. We appreciate your insights and look forward to delivering updates that enhance your experience even further!
10

M3 hotel accounting soft

Staff accountant from in

Verified
3 months ago
-The software offers specialized modules such as Accounting Core, which allows for real-time financial reporting and forecasting, and Labor Management, which focuses on optimizing labor costs, the largest expense for most hotels. Additionally, its customizable reporting features, such as the Report Writer, let users design financial reports...
Staff accountant
10

Regional Director of Sales

Regional Director of Sales from 100 to 199 room Branded Hotel in Memphis (United States of America)

Verified
3 months ago
*I like that the system is user friendly*Easy to train staff on the system and seems to be very realiable.
Country United States of America
Regional Director of Sales
Large Hotel
Alex from M3 replied
Thank you for your feedback! We’re glad to hear that you find the system user-friendly, reliable, and easy to train staff on. We appreciate your suggestion about improving scanner connectivity and understand how challenging it can be depending on the laptop being used. Your input is valuable, and we’ll take it into consideration as we work on enhancing the platform. Thank you for sharing your experience!
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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

A simple and easy to use accounting tool which can be used / trained super fast! I have been into the Finance & Accounting industry for over 20 years and have worked across many tools but M3 is truly one of my favorite in terms of all the parameters.

Question:

What differentiates this product or service from the competition?

Answer:

The ease to use - A tool which has all the necessary setup but easy to use and train the team. The way the subledgers are integrated with GL and the ease with which we can set up the reporting the way we want stands out.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Integrating with PMS systems is relatively simple and not a time-consuming act. Integrating with third party payroll processing is also pretty good. Hotel GMs can find it relatively easy to understand the process flow, read and work on the tool with less or no exposure to accounting

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