The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 35 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Septeo Hospitality shines , with exclusive features like Guest CRM and Revenue management module.
Side-by-side ratings based on 35 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $1,200/mo | Contact sales |
| Verified Reviews | 35 | 0 |
After analyzing 35 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while Septeo Hospitality users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
|
|
+
Support Team
▾
|
|
|
+
Implementation
▾
|
|
|
+
Training Materials
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
System Speed
▾
|
|
|
−
Integration Capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | #53 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | — |
| Large (75-199 rooms) ▾ | #11 13 reviews | — |
| X-Large (200+ rooms) | #22 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #33 17 reviews | — |
| Luxury ▾ | #24 25 reviews | — |
| Branded / Chain ▾ | #22 19 reviews | — |
| Extended Stay | #45 2 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #33 4 reviews | — |
| Europe ▾ | #30 8 reviews | — |
| Asia Pacific ▾ | #14 5 reviews | — |
| Middle East ▾ | #5 14 reviews | — |
Choosing between Shiji Daylight PMS and Ulyses by Septeo Hospitality hinges on your hotel’s specific operational needs and growth stage. Both systems aim to streamline hotel management, but they differ significantly in scope, user experience, and target markets. Shiji Daylight PMS, with its extensive features and strong global presence, serves larger hotel groups and properties seeking comprehensive, scalable solutions. Ulyses offers an all-in-one platform that excels in managing multiple services beyond traditional PMS functions, appealing to hotels with diverse offerings.
The core difference lies in their focus: Shiji Daylight PMS is a robust property management system designed for hotels of all sizes, whereas Ulyses positions itself as a full-service hospitality management platform that integrates sales, marketing, and operations across multiple service types. Which system aligns more with your hotel’s ambitions and current operational complexity?
Shiji Daylight PMS, with over 33 recent reviews and a high user satisfaction score (90% likelihood to recommend), is the stronger choice for hoteliers seeking a proven, feature-rich PMS. It is favored for its ease of use, extensive integrations, and support network. Ulyses, while promising for multi-service management, lacks review data and market presence, making it harder to gauge its effectiveness and suitability.
Given the recent and abundant feedback, Shiji Daylight PMS clearly outperforms Ulyses in reliability, support, and user satisfaction. If your hotel values a well-established PMS with a broad feature set, Shiji is the more dependable option.
Both products are designed to improve hotel operations, but they target different hotel profiles. Shiji Daylight PMS simplifies management through features like guest profiles, online check-in/out, automated reporting, and extensive integrations, making it ideal for properties seeking operational efficiency and scalability. Ulyses, on the other hand, emphasizes managing multiple services—accommodation, food, spa, activities—within a single platform, suited for hotels or resorts with complex service offerings.
Shiji’s strength lies in its extensive, 59-feature suite exclusive to the platform and its global market presence across 18 regions. Conversely, Ulyses’s appeal is its focus on sales, marketing, and multi-service management, but it lacks recent reviews or broad regional deployment, limiting its proven track record.
Would your hotel benefit more from a comprehensive PMS with strong integrations and operational tools, or a flexible platform managing diverse revenue streams? This decision largely depends on your hotel’s service complexity and growth plans.
If your hotel needs a proven, scalable PMS with a wide array of features, go with Shiji Daylight PMS. Its extensive integrations, user-friendly design, and support for large hotel groups make it ideal for properties looking to streamline operations while maintaining high guest satisfaction. The platform’s robust reporting and automation tools can help optimize revenue and reduce manual workload.
Choose Ulyses if your hotel emphasizes managing multiple service lines beyond accommodation—such as spa, activities, and retail—within a single system. Its flexible, web-based interface suits properties that want to unify their sales and marketing efforts, especially if they operate diverse offerings. However, be aware that it lacks recent reviews and a broad regional footprint, which may impact support and local adaptation.
For most hoteliers, especially those in need of a trusted, well-supported PMS with recent positive feedback, Shiji Daylight PMS is the safer, more reliable choice. Ulyses may appeal to niche operations with complex multi-service needs but carries higher risk due to limited public validation.
Shiji Daylight PMS boasts a high ease-of-use rating of 4.58/5, supported by detailed training materials, intuitive interfaces, and positive reviews emphasizing its straightforward task management. Users frequently highlight its simple reservation and check-in processes, as well as smooth onboarding experiences, with many praising its support team’s responsiveness.
Ulyses, lacking recent reviews, does not provide explicit user feedback on usability or onboarding. Its description suggests an intuitive, web-based platform accessible across devices, but without user ratings or testimonials, confidence in its ease of use remains uncertain.
Edge: Shiji Daylight PMS. The recent, detailed feedback underscores its user-friendly design, essential for quick staff training and minimal operational disruption.
Shiji Daylight PMS offers an expansive feature set, with 59 features exclusive to the platform—such as guest profiles, multi-lingual support, task management, online check-in/out, integrated payment, and detailed reporting. Its features support complex operations like group bookings, automated reminders, and real-time status updates, making it suitable for large or growing hotel groups.
Ulyses provides fewer distinct features—only 5 unique to its platform—focused on sales, marketing, and service management. It supports bookings, billing, and communication but lacks the depth of operational features found in Shiji.
Edge: Shiji Daylight PMS. Its comprehensive feature suite and integrations make it a more versatile tool for diverse hotel needs.
Shiji’s support scores are notably high, with a 4.55/5 rating and positive comments about its responsiveness and professionalism. Its extensive onboarding materials and dedicated support teams have helped users navigate complex setups efficiently. The platform’s long market presence and large staff count suggest a well-resourced support infrastructure.
Ulyses, with no available recent reviews, provides no explicit support ratings or feedback, making it difficult to evaluate support quality. The lack of feedback diminishes confidence that it can meet hotels' urgent or complex support needs.
Edge: Shiji Daylight PMS. Its proven support reputation and recent positive reviews make it a more reliable partner for ongoing assistance.
Shiji Daylight PMS has a recent review count of 33, with a high likelihood to recommend (90%) and a solid overall rating (74.99 HTR Score). Its property types, including luxury and branded hotels, consistently rate it positively, especially for ease of use and support.
Ulyses lacks any public reviews or ratings, leaving no data on hotel satisfaction. Without recent feedback, it’s impossible to gauge how well it meets hotel expectations.
Edge: Shiji Daylight PMS. Its strong recent reviews and high recommendation rate affirm its market acceptance.
Shiji Daylight PMS is priced at a base fee of $1,200, with no mention of freemium or monthly per-room charges, indicating a straightforward licensing model. Pricing details for Ulyses are not publicly available, making direct comparison difficult.
If budget predictability and transparency are priorities, Shiji’s clear pricing offers peace of mind. Ulyses’s lack of publicly available pricing could lead to surprises or additional costs.
Not ideal if your hotel:
Not ideal if your hotel:
Shiji Daylight PMS is a mature, feature-rich platform built for scalability and operational efficiency. It offers extensive integrations, detailed reporting, and proven support, making it suitable for hotels of all sizes seeking reliable management solutions.
If your hotel prioritizes a comprehensive PMS with proven market presence, recent positive reviews, and robust support, Shiji Daylight PMS is the clear choice. Its broad feature set and high user satisfaction make it the safer investment.
Ulyses, while promising for managing multiple services and enhancing guest experiences, lacks recent validation and a broad regional footprint. It may serve niche markets or hotels with very specific multi-service needs but carries higher uncertainties.
In conclusion, for most hotels looking for a dependable, well-supported PMS, Shiji Daylight PMS exceeds expectations and delivers measurable operational benefits. Choose Ulyses only if your hotel’s diversification into multiple services is your primary focus, and you’re prepared to assess its capabilities further.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $1,200/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
|
|---|---|---|
|
▾
Accounting & Finance
|
|
|
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
|
▾
Marketing & Ecommerce
|
|
|
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Administration & Configuration
|
|
|
| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
|
▾
Customer Management
|
|
|
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Front Office
|
|
|
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
|
▾
Groups Management
|
|
|
| Group functionality | ||
| Automated Space Optimization | ||
|
▾
Guest Experience
|
|
|
| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
|
▾
Housekeeping
|
|
|
| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
|
▾
Payments
|
|
|
| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
|
▾
Reservations Management
|
|
|
| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Revenue Management
|
|
|
| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
|
▾
Taxes & Compliance
|
|
|
| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
|
▾
Support & Training
|
|
|
| Online 24/7 support | ||
|
▾
Food & Beverage
|
|
|
| EPoS | ||
|
▾
Spa
|
|
|
| Spa & Wellness Module |
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and Ulyses (by Septeo Hospitality) share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 72 verified integration partners, while Ulyses (by Septeo Hospitality) offers 13. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. Ulyses (by Septeo Hospitality): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and Septeo Hospitality has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property