The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Welcome Systems shines .
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | Contact sales |
| Verified Reviews | 34 | 0 |
After analyzing 34 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while Welcome Systems users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #53 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | — |
| Large (75-199 rooms) ▾ | #11 13 reviews | — |
| X-Large (200+ rooms) | #22 2 reviews | — |
By Property Type
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| Boutique ▾ | #33 17 reviews | — |
| Luxury ▾ | #24 25 reviews | — |
| Branded / Chain ▾ | #22 19 reviews | — |
| Extended Stay | #45 2 reviews | — |
By Region
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| North America | #33 4 reviews | — |
| Europe ▾ | #30 8 reviews | — |
| Asia Pacific ▾ | #14 5 reviews | — |
| Middle East ▾ | #5 14 reviews | — |
Choosing between Shiji Daylight PMS and Welcome Systems hinges on your hotel's specific needs, existing infrastructure, and growth plans. Both solutions aim to streamline hotel operations, but Shiji's more extensive feature set and recent reviews make it a more compelling option. Welcome Systems, with its long history and UK-based support, might appeal more to smaller, regional properties. Are you ready to explore which system aligns best with your operational goals?
Both Shiji Daylight PMS and Welcome Systems are designed to address core hospitality challenges like booking management, guest data centralization, and operational efficiency. Shiji offers a comprehensive cloud-native platform with 98 features, including guest profiles, multi-currency support, and detailed reporting, making it suitable for larger or growing hotels. Welcome Systems, with its simpler offerings and a smaller feature set, is often favored by smaller properties seeking straightforward solutions.
In terms of recent review data, Shiji has 32 reviews from the last six months, with a high likelihood to recommend (90%) and an overall rating of 0/5 but a strong HT Score of approximately 75. Welcome Systems has no recent reviews or ratings, which diminishes confidence in its current effectiveness. Given that, Shiji's active user base and recent feedback provide a clearer picture of its performance.
Do you prioritize a system with robust reviews and ongoing support, or are you more interested in a basic, regionally focused solution?
If your hotel needs a scalable, feature-rich PMS capable of supporting multiple properties or complex operations, go with Shiji. Its extensive suite includes guest profiles, online check-in/out, integrated CRS, payment processing, and automation tools that facilitate large-scale management. Plus, with over 64 verified integrations and recent, positive reviews, Shiji offers a trusted platform for growing brands.
If your hotel is a small operation, boutique, or regional B&B seeking a straightforward, budget-friendly solution, Welcome Systems may be sufficient. Its focus on basic booking, reservation, and POS functions makes it less complex, though it lacks recent review data to confirm ongoing support or feature updates. For a more established, multi-property enterprise, Shiji stands out.
For larger, tech-savvy hotels aiming to modernize and scale, Shiji is the clear choice. Smaller properties or those in need of a simple booking solution might consider Welcome Systems, but with the caveat of limited recent data.
Shiji Daylight PMS boasts a high ease-of-use score of 4.63 out of 5, supported by positive reviews that highlight its intuitive interface and comprehensive training materials. Users praise its user-friendly design, which simplifies staff onboarding and daily operations, even in complex environments. The onboarding process is rated at 4.38/5, reflecting a smooth implementation experience.
Welcome Systems, lacking recent reviews, does not publicly provide detailed usability ratings. Its smaller, UK-based team likely offers personalized support, but without recent user feedback, it's difficult to assess the ease of adoption or operational efficiency.
Edge: Shiji.
Shiji Daylight PMS outshines Welcome Systems with 98 unique features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, automated reminders, and detailed reporting. These functionalities support complex hotel operations, automation, and guest personalization, making it a more versatile platform.
Welcome Systems offers core reservation and booking functions suitable for smaller properties but does not list features beyond basic property management and point-of-sale tools. Its limited feature set makes it less adaptable for larger hotels or chains seeking extensive automation and integration.
Edge: Shiji.
Shiji receives high praise for its support, with a 4.53/5 rating and reviews emphasizing its responsive, knowledgeable team. Users mention that the support staff’s professionalism and availability significantly aid in smooth operations, especially during implementation.
Welcome Systems, while known for its UK-based support, has no recent reviews to substantiate current customer service levels. Given Shiji’s recent review data and higher support rating, it clearly offers a more reliable support experience today.
Edge: Shiji.
Shiji boasts 64 verified partner integrations, including industry leaders like SiteMinder, Revinate, IDeaS, and Amadeus. This extensive ecosystem allows hotels to connect their PMS with marketing, revenue management, and distribution platforms, streamlining operations.
Welcome Systems has only 2 verified integrations, with TrustYou being one of the few listed. Its narrower integration scope limits its ability to support complex, multi-system workflows common in larger or tech-forward hotels.
Edge: Shiji.
Shiji’s recent reviews, though limited, reflect a strong positive sentiment with a 90% likelihood to recommend, driven by its user-friendly interface and extensive features. Its HT Score of approximately 75, based on 32 recent reviews, indicates ongoing satisfaction among users, especially in luxury and branded hotel segments.
Welcome Systems, with no recent reviews or ratings available, cannot be confidently rated. Its older presence in the UK hospitality market suggests a solid reputation for smaller properties but lacks current evidence of user satisfaction.
Edge: Shiji.
Shiji Daylight PMS has a clearly stated base price of $1,200, with no freemium or trial options, positioning it as a mid-range investment for hotels seeking extensive features. Pricing varies based on implementation and property size but offers transparency compared to many competitors.
Welcome Systems does not publicly disclose pricing details, which is typical for smaller or regional providers. Potential buyers should contact them directly for quotes, making cost comparison less straightforward.
Shiji Daylight PMS and Welcome Systems serve different hotel segments and operational scales. Shiji’s core advantage is its extensive feature set, strong recent reviews, and broad integrations, making it suitable for large, complex properties or growing hotel groups. Welcome Systems, with its regional focus and limited recent data, fits smaller, regional properties with straightforward needs.
If your goal is to scale, automate, and deliver personalized guest experiences, Shiji is the clear choice. For smaller hotels prioritizing basic management tools and local support, Welcome Systems might suffice, but verify current support levels first.
In conclusion, for modern, multi-property, or tech-enabled hotels, Shiji delivers more value and confidence. Smaller, regional properties might find Welcome Systems adequate, but should seek recent reviews to confirm ongoing support and performance.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | — |
According to HTR's product database, Shiji Daylight PMS and Welcome Systems share 0 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and Welcome Systems share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 65 verified integration partners, while Welcome Systems offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. Welcome Systems: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and Welcome Systems has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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