The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 29 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sweeply shines in ROI and onboarding , with exclusive features like Mobile Access and Mobile Request Dispatching.
Xenia shines in customer support .
Side-by-side ratings based on 29 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 28 | 1 |
After analyzing 29 verified reviews, Sweeply users most value its efficiency in operations, customizability and ui, housekeeping management, while Xenia users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Efficiency in Operations
▾
|
|
|
+
Customizability and UI
▾
|
|
|
+
Housekeeping Management
▾
|
|
|
+
Maintenance and Communication
▾
|
|
| Cons | |
|
−
Reporting Features
▾
|
|
How each product ranks among Housekeeping Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #6 13 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 13 reviews | #19 1 reviews |
| X-Large (200+ rooms) | #10 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #12 9 reviews | #19 1 reviews |
| Luxury ▾ | #13 10 reviews | #22 0 reviews |
| Branded / Chain ▾ | #15 6 reviews | #20 1 reviews |
| Extended Stay ▾ | #7 13 reviews | #20 0 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America | #20 1 reviews | #17 1 reviews |
| Europe ▾ | #8 26 reviews | — |
| Asia Pacific | #9 1 reviews | — |
| Middle East | — | #4 0 reviews |
Choosing between Sweeply Housekeeping and Xenia Inspections hinges on your hotel’s operational focus. Sweeply aims to streamline housekeeping workflows and communication, making staff management more efficient. In contrast, Xenia concentrates on task management, checklists, and SOPs, fostering consistency and accountability across teams. Both tackle operational challenges but from different angles—so which one aligns best with your needs?
Your decision should consider your property’s size, complexity, and specific priorities. Does your team need real-time task tracking and automation? Or is detailed checklist management and SOP standardization your main goal? Let’s explore each product’s strengths in detail.
Both Sweeply and Xenia serve hotel operations but address distinct pain points. Sweeply focuses on real-time task assignment, communication, and workflow automation for housekeeping teams, which helps reduce errors and improve guest satisfaction. Xenia, meanwhile, offers a robust checklist and SOP builder to ensure consistency in task execution, suitable for properties emphasizing standardized procedures.
Where they diverge is in their core functionalities: Sweeply automates daily workflows with integrated communication tools, while Xenia emphasizes detailed task documentation with collaboration features. If your hotel struggles with communication and task visibility, Sweeply is likely the better choice. Conversely, if you need detailed process control and quality assurance, Xenia might serve you better.
Are you looking to automate and streamline housekeeping operations or standardize task execution across teams? Your answer will clarify which software aligns with your hotel’s operational challenges.
If your hotel needs real-time task management, multi-location consistency, and seamless communication, go with Sweeply. It’s especially suited for hotels with multiple properties or those that want to reduce manual data entry, thanks to its integrations like Apaleo. Its recent reviews highlight its ease of use and significant efficiency gains, making it ideal for operations seeking automation.
If your hotel prioritizes detailed task documentation, SOP creation, and staff collaboration on checklists, Xenia is the better fit. Its extensive template library and focus on checklist management make it perfect for properties that need to enforce standards and improve operational transparency. However, Xenia’s limited review data and lack of recent feedback suggest less confidence in its current performance.
For properties with complex SOP needs or a focus on quality control, Xenia excels. For those seeking operational automation and communication, Sweeply provides a clearer advantage.
Sweeply scores a 4.85/5 for ease of use, with reviewers praising its straightforward, intuitive interface and quick onboarding process. Its mobile access and visual dashboards simplify daily operations, facilitating staff adoption across locations. Customer support is also rated highly, further easing implementation.
Xenia boasts a perfect 5/5 ease-of-use rating, with users appreciating its simple front-end interface and customizable templates. However, its limited review count and the absence of recent user feedback make it harder to gauge ongoing ease of adoption.
Edge: Sweeply.
Sweeply offers 14 unique features, including mobile access, inspection modules, deep cleaning scheduling, custom rules, two-way PMS integration, lost & found, progress dashboards, performance analytics, guest requests, automated notifications, custom checklists, drag-and-drop room assignments, and automated task routing. These features directly support automation, real-time tracking, and communication.
Xenia, despite its comprehensive checklist and SOP library, has no unique features beyond task assignment and collaboration tools. Its focus on templates and task notes is valuable but less diverse compared to Sweeply’s feature set.
Edge: Sweeply.
Sweeply’s support team is consistently praised, with a 4.7/5 rating and reviews highlighting prompt, helpful assistance. Users mention quick responses to onboarding issues and ongoing operational questions, ensuring smooth implementation.
Xenia’s support is described as good but less detailed in reviews, with feedback mainly focused on ongoing development needs. The limited review data and lack of recent feedback make it harder to assess current support quality.
Edge: Sweeply.
Sweeply integrates with 11 verified partners, including major property management systems like Apaleo, Guesty, Mews, Cloudbeds, and others. These integrations enable smoother operations and reduce manual data entry, especially for multi-property portfolios.
Xenia currently has no verified integrations, limiting its ability to connect with other hotel systems. This makes Sweeply the clear leader for properties seeking automation through system interoperability.
Edge: Sweeply.
Sweeply’s reviews, though limited to 27, are overwhelmingly positive, with a 98% likelihood to recommend and an NPS score of 9.81/10. Hoteliers across various segments, especially extended stay and boutique hotels, praise its ease of use, communication, and operational improvements.
Xenia, with only one review, offers anecdotal praise but lacks enough recent feedback or diverse property ratings to establish a reliable reputation. Its overall rating is effectively unavailable, indicating less confidence in its current standing.
Edge: Sweeply.
Sweeply’s pricing is straightforward at $200 per month, with no free tier or trial period listed. Its flat monthly fee makes budgeting predictable, especially with its extensive feature set.
Xenia does not publicly list pricing, making it difficult to compare costs directly. The absence of transparent pricing suggests it may be more tailored or variable, potentially requiring direct vendor negotiation.
Not ideal if your hotel:
Not ideal if your hotel:
In summary, Sweeply and Xenia address different operational needs. Sweeply’s strengths lie in automation, integration, and communication, making it suitable for hotels seeking to streamline housekeeping workflows and reduce manual effort. Its recent reviews and high user ratings reinforce its reliability and ease of use.
Xenia offers a detailed checklist and SOP-centric approach, ideal for properties prioritizing standardization and staff collaboration. However, limited recent review data and lack of integrations diminish its appeal for modern, tech-forward hotels.
If your hotel values automation, real-time task management, and system integrations, Sweeply is the clear choice. If strict SOP enforcement and detailed task documentation are your priorities, consider Xenia—but be aware of its current limited support ecosystem.
According to HTR's product database, Sweeply Housekeeping and Xenia Inspections share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Custom Rules & Prioritization | ||
| Deep Cleaning Scheduling | ||
| Inspection Module | ||
| Lost & found | ||
| Mobile Access | ||
| Two-Way PMS Integration |
Showing top differences. 2 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Sweeply is a game changer, Everyone is connected in one system now."
No published case study for this goal yet.
What hoteliers love
Users praise Sweeply for transforming daily operations by reducing errors, improving communication, and offering consistency across locations. The too... Users praise Sweeply for transforming daily operations by reducing errors, improving communication, and offering consistency across locations. The tool helps streamline team tasks, prioritizes operations, and overall increases productivity, leading to better guest experiences.
While users find the UI intuitive and easy to use, many reviews suggest enhancements in visual customizations. Critics desire more flexibility in alte... While users find the UI intuitive and easy to use, many reviews suggest enhancements in visual customizations. Critics desire more flexibility in altering colors, themes, and reporting dashboards to better align the tool with brand aesthetics and operational needs.
Reviews highlight how Sweeply effectively manages housekeeping tasks, consolidates schedules, and assigns daily activities, resulting in meticulous ro... Reviews highlight how Sweeply effectively manages housekeeping tasks, consolidates schedules, and assigns daily activities, resulting in meticulous room management and cleanliness. This organization translates to noticeable improvements in guest experiences.
Where hoteliers push back
Many reviews point out that Sweeply's reporting features are basic and could benefit from additional analytics and filtering options. Users express a... Many reviews point out that Sweeply's reporting features are basic and could benefit from additional analytics and filtering options. Users express a need for more detailed and customizable reporting tools to gain better insights into performance metrics over time.
Ranks higher for
Unique capabilities
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Sweeply Housekeeping and Xenia Inspections share many core Housekeeping Software features, but each has unique capabilities. Sweeply Housekeeping offers 11 verified integration partners, while Xenia Inspections offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Xenia Inspections leads in ease of use at 5.0/5 vs 4.9/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Sweeply Housekeeping: No. Xenia Inspections: No. Neither product currently offers a free tier. Most Housekeeping Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sweeply has an HT Score of 78 and Xenia has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor