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Sweeply Housekeeping
4.9 (36 REVIEWS)
HT Score
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
YP
Dominic, Philipp, Max + 11 more experts recommend Sweeply
Read Recommendations
Sweeply Housekeeping
Ranked 6 (out of 37) in Housekeeping Software
Modern Housekeeping. Every Team in Perfect Sync.
98% recommended by 37 hotels
Kea Hotels, Leonardo Hotels, Stayery & 34 others
Bell - AI powered product analyst
I analyzed all of Sweeply’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Sweeply for streamlining operations, enhancing communication, and improving housekeeping efficiency across multiple locations, thus directly impacting guest satisfaction and reducing errors. With seamless integration with Apaleo, Sweeply reduces manual data entry, saving time and decreasing operational costs. However, customers note that reporting features lack depth, and more UI customization options are desired to better align with brand identity.
Kea Hotels, Leonardo Hotels, Stayery & 34 others
Read their reviewsWhat Types of Hotels Sweeply is Popular For
Size
17 | Small (10-49 room)
7 | Mid-Sized (50-99 room)
10 | Large (100-499 room)
1 | X-Large (500+ room)
Country
12 | Iceland
12 | Germany
3 | Netherlands
1 | Croatia
1 | United Kingdom
1 | Austria
1 | United States
1 | Indonesia
1 | Switzerland
1 | Finland
1 | Belgium
Type
15 | Extended Stay & Serviced Apartments
14 | Bed & Breakfast & Inns
13 | Boutique Hotels
10 | Luxury Hotels
9 | Limited Service & Budget Hotels
7 | Branded Hotels
7 | City Center Hotels
4 | Airport/Conference Hotels
3 | Hostels
2 | Resorts
1 | Motels
1 | RV Parks & Campgrounds
Region
33 | Europe
1 | North America
1 | Asia Pacific
Category
36 | Housekeeping Software
7 | Hotel Maintenance Software
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What is Sweeply?
Founded in 2023 | Headquarters in Reykjavík (Iceland) | 17 employees
Sweeply’s Housekeeping Module helps modern hotels run housekeeping flawlessly and automatically. It plans, assigns, and tracks work in real time, keeping rooms, shifts, and teams in sync, in the language each person is most comfortable using. The result is a leaner operation, with less manual coordination, fewer things falling through the cracks, and teams freed up to focus on their best work.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Sweeply products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Sweeply Reviews Analyzed: 26
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Sweeply Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Sweeply
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Sweeply's Provided Description:
"Sweeply’s Housekeeping Module helps modern hotels run housekeeping flawlessly and automatically. It plans, assigns, and tracks work in real time, keeping rooms, shifts, and teams in sync, in the language each person is most comfortable using. The result is a leaner operation, with less manual coordination, fewer things falling through the cracks, and teams freed up to focus on their best work."
FAQs
Capabilities
Housekeeping Task Automation
Housekeeping Task Automation
The Sweeply Engine automates property management by integrating with your PMS, covering rooms, public areas, and other units. It allows for the creation of tailored rules and tasks across departments, streamlining operations and ensuring consistency throughout the property.
Live Housekeeping Task Tracker
Live Housekeeping Task Tracker
Sweeply enables easy creation of housekeeping plans and staff assignments, offering real-time oversight of units and workforce. This feature enhances task management with intuitive checklists, leading to improved guest experiences and efficient workload distribution among team members.
Guest-Selected Cleaning Options
Guest-Selected Cleaning Options
Guests have the flexibility to choose their preferred level of housekeeping service, supporting both opt-in and opt-out policies. This approach reduces staff workload and inventory usage, promoting a more environmentally friendly operation while catering to individual guest preferences.
Unlimited Units
Unlimited Units
Sweeply’s Unlimited Units plan offers seamless scalability for hospitality businesses of any size and. Whether you manage 10 or 1,000+ units, you can add as many properties, rooms, and public areas s—without additional cost per unit. This ensures predictable pricing, simplifies operations, and supports growth without limits. Perfect for hotel groups, vacation rental managers, or serviced apartments with extra amenities such as meeting rooms.
Unlimited Users
Unlimited Users
Sweeply’s Unlimited Users plan allows your entire team to collaborate effortlessly—without worrying about extra user fees. From housekeeping staff to managers and external contractors, everyone can access the platform based on their role. This promotes transparency, boosts efficiency, and ensures smooth communication across departments. Whether your team grows by 5 or 50, Sweeply scales with you. Ideal for dynamic hospitality operations, Unlimited Users means no limits on teamwork, productivity, or operational success.
Housekeeping overview
Housekeeping overview
Sweeply’s Housekeeping Overview gives you a real-time, centralized view of all cleaning tasks across your properties. Instantly see room statuses, task progress, staff assignments, and priorities in one easy-to-use dashboard. This feature helps managers optimize schedules, reduce turnaround times, and ensure no task is missed. Whether you’re managing a small team or multiple locations, the Housekeeping Overview keeps operations running smoothly and transparently—empowering your team to deliver consistent, high-quality guest experiences.
Reports for Insights and Planning
Reports for Insights and Planning
Sweeply’s Reports for Insight & Planning provide powerful analytics to help you optimize housekeeping operations. Gain clear visibility into task completion times, staff performance, cleaning frequency, and occupancy trends. These actionable insights enable smarter planning, better resource allocation, and improved team productivity. Whether you're preparing for peak season or analyzing past performance, Sweeply’s reporting tools support data-driven decisions that enhance efficiency and guest satisfaction across all your properties.
Assign Housekeeping
Assign Housekeeping
Sweeply’s Assign Housekeeping feature makes task delegation simple and efficient. Easily assign cleaning duties based on room status, staff availability, or shift schedules—all from one centralized dashboard. With real-time updates and clear task ownership, your team knows exactly what to do and when. This reduces delays, avoids double work, and ensures smooth daily operations. Whether managing a small team or a large workforce, Sweeply helps you stay organized and deliver top-tier cleanliness consistently.
Assign Tasks
Assign Tasks
Sweeply’s Assign Tasks feature for housekeeping lets you delegate specific cleaning and maintenance duties with precision. Whether it's a deep clean, linen change, or quick touch-up, you can assign tasks to the right team members instantly. Set deadlines, add instructions, and track progress in real time. This ensures accountability, improves team coordination, and keeps operations running smoothly. Ideal for busy hospitality teams, it helps maintain high standards while reducing manual communication and oversight.
User Access Control
User Access Control
Sweeply’s User Access Control feature ensures the right people have access to the right information. Easily set role-based permissions so team members only see what’s relevant to their job—whether they’re housekeeping staff, supervisors, or property managers. This enhances data security, reduces confusion, and streamlines workflows. With customizable access levels, you maintain full control over your operations while empowering each user to work efficiently within their responsibilities. Ideal for growing, multi-role hospitality teams.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Digital Guest Page
Guest Room Management System
Sweeply’s Guest Connect module lets guests personalize their stay by choosing housekeeping preferences, requesting services, or opting into green stay programs, right from their phone, no app needed. It empowers guests with control while helping hotels reduce unnecessary cleanings and improve operational efficiency. The result is a smoother, more sustainable guest experience that feels tailored and modern.
Sweeply Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Sweeply Housekeeping is the #6 most trending product in the Housekeeping Software category (out of 37) and the #145 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSweeply’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Sweeply Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
"The introduction of Sweeply has lightened our workload, bringing genuine satisfaction and joy to our staff. Our housekeepers no longer find themselves racing between floors or tied to the reception phone. With Sweeply's user-friendly features, valuable minutes are saved each day. Adding a colour-coded work overview has simplified communication between our housekeeping team and their managers, making collaboration smoother than ever."
Hjörtur Valgeirsson
COO @
Islandshotel
"I truly appreciate the simplicity of Sweeply. It doesn't overwhelm users with unnecessary options, making it a practical tool for our daily operations. It's a tool that we use while working, and we find that simplicity is key to its effectiveness."
Ivana Bakovic
Owner & General Manager @
Lifestyle Hotel Vitar
Featured Customers
More Products by Sweeply
Hotelier Rating
Looking for specific info?
10
How Sand Hotel let guests choose, and 82% skipped stayover cleaning
General Manager from 75-99 room Boutique in Reykjavik (Iceland)
Verified
6 days ago
We want them to just have the time and ability to control their experience from start to finish.
Iceland
Iceland
General Manager
Mid-Sized Hotel
10
User-friendly housekeeping across properties — but tasks and issues feel split up
Operations Support from 200 to 499 room Extended Stay & Serviced Apartment in Berlin (Germany)
Verified
12 days ago
Sweeply offers a user-friendly and intuitive platform that makes daily housekeeping operations easier to manage across multiple properties. The integration with Apaleo is particularly valuable, helping us coordinate room statuses, cleaning schedules, and tasks more efficiently.
We also appreciate the flexibility of the system and the respon...
Germany
Germany
Operations Support
Large Hotel
9
Clear room status visibility — but active tasks disappear mid-clean
Housekeeping Manager from 75-99 room Boutique in Amsterdam (Netherlands)
Verified
13 days ago
How clear the overview and color schema. Its very clear for HSK room attendants to see what is the status of the room and which are empty. Plus, the stay over view is very clear regarding line change or not.
Netherlands
Netherlands
Housekeeping Manager
Mid-Sized Hotel
10
Long-range cleaning plans with fair workload distribution
Director from 100 to 199 room Bed & Breakfast & Inn in Korntal-Münchingen (Germany)
Verified
13 days ago
Great is that Sweeply also plans the stay cleaning, even if it is several months. In addition, I find the overview of the workload per employee great - everything is always fairly distributed there
Germany
Germany
Director
Large Hotel
10
Fast onboarding and easy for housekeeping — needs a place for SOPs
CEO from 25-49 room Boutique in Falkensee (Germany)
Verified
25 days ago
Onboarding within 45 minutes, extremely easy and really fast. My housekeeping does not speak German or English and understands everything in the tool.
Germany
Germany
CEO
Small Hotel
9
Clear details that make housekeeping more performant — but room selection is clunky
Manager from 25-49 room Boutique in Brussels (Belgium)
Verified
30 days ago
Clear information with lots of important details. It makes the housekeeping more performant. Team communications about guests needs. Clear view on maintenance issue with dates, importance of the task etc. The fact that you can split tasks in between the staff.
Belgium
Belgium
Manager
Small Hotel
10
How Islandshotel saved 6,400 hours across 18 properties in four months.
Chief Operating Officer from in
Verified
1 months ago
9
Great application
Hotel Manager from 25-49 room Bed & Breakfast & Inn in Amsterdam (Netherlands)
Verified
2 months ago
The onboarding and service while using is good. The usage for Housekeeping is really handy and easy to control / check. Also possible to use for DND, lost & found and maintenance.
Netherlands
Netherlands
Hotel Manager
Small Hotel
10
Great tool for keeping housekeeping and front desk operations aligned
General Manager from 25-49 room Boutique in Saariselka (Finland)
Verified
3 months ago
We use Sweeply for both housekeeping and maintenance, and it has made our daily operations much easier. The front desk has real-time visibility into the status of each room, which makes it much easier to coordinate check-ins and housekeeping without having to constantly call or check in with the housekeeping team.
In practice has been hand...
Finland
Finland
General Manager
Small Hotel
10
Fast, easy to use = more efficient work
Hotel Manager from 10 to 24 room Branded Hotel in Hellnar (Iceland)
Verified
14 months ago
The biggest advantage of the app is that its communicating fast with the hotel operational system, and you don't need to use social media platforms for work related communication. The language is not relevant to use the app, since the employees just need to memorize color-codes. Clear follow up on maintenance issues. #housekeeping #maintena...
Iceland
Iceland
Hotel Manager
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Sweeply brings all operational work into one place: housekeeping, maintenance, public areas and guest requests, covering both the planned rounds and the unplanned issues that come up during the day. For a hotel, that means one clear list of what needs doing instead of tasks scattered across radios, paper and messaging apps. What stands out to us is how much thought went into the people actually doing the work. The app is mobile first and multilingual, with real-time translation of both the interface and what staff write, so a mixed team of internal and outsourced staff can get going quickly with little training. Add the rule-based automation for recurring and conditional tasks, and supervisors spend less time handing out work and more time making sure it gets done well.
Showing all answers to: "What does this product or service do well?"
Sweeply brings all operational work into one place: housekeeping, maintenance, public areas and guest requests, covering both the planned rounds and the unplanned issues that come up during the day. For a hotel, that means one clear list of what needs doing instead of tasks scattered across radios, paper and messaging apps. What stands out to us is how much thought went into the people actually doing the work. The app is mobile first and multilingual, with real-time translation of both the interface and what staff write, so a mixed team of internal and outsourced staff can get going quickly with little training. Add the rule-based automation for recurring and conditional tasks, and supervisors spend less time handing out work and more time making sure it gets done well.
Sweeply puts all of a hotel’s operational work into one system: housekeeping, maintenance, public areas and guest requests. That covers both planned work, like checkout cleans, turndown and preventive maintenance, and unplanned work, like guest requests and faults. Because Sweeply syncs room status with the PMS in both directions, the front desk and the floor see the same picture in real time. The result is fewer phone calls, fewer missed tasks and rooms that are ready sooner. The frontline experience is just as strong. The app is mobile first and offers more than 20 languages, and it translates what staff write in real time. Mixed teams of internal and outsourced staff can start working quickly with little training. For hotels with high turnover, that keeps standards steady from one week to the next.
It helps hotel teams organise housekeeping and maintenance effortlessly. Tasks are clear, issues get reported and fixed faster, and everyone stays on the same page - without phone calls or paper lists.
Sweeply helps hotels turn details into practical preparation, so the stay feels considered rather than generic - making sure all the information is being act on. For hoteliers, that means a smoother guest experience, fewer surprises on arrival day, and teams who work from the same picture of each guest.
For Sweeply the Hotelier comes first: The team is always around to make sure their customers have a stress-free and well organised day-to-day!
The integration just works, which sounds like faint praise but isn’t. Housekeeping statuses, reservations and updates pass between Sweeply and Mews reliably in both directions, and our shared customers aren’t chasing anyone when something doesn’t line up. That’s the bar for a good integration and plenty of partners don’t clear it. Sweeply has also maintained the connection over time instead of treating it as a one off build.
Question:
What differentiates this product or service from the competition?
Answer:
What sets Sweeply apart is its open ecosystem, where partners can turn their insights into real operational tasks. We see this in our own integration. Imagine a guest checks out and a few days later writes in a review that the shower in their room barely had any pressure. MARA analyses the review, links it to the right room through the PMS integration and creates a maintenance ticket automatically. That ticket is pushed straight into Sweeply as a task, so the maintenance team picks it up in the tool they already use every day, without ever logging into MARA. Feedback that used to sit unread in a review inbox becomes a fix on the floor, and the next guest in that room gets a better stay.
Showing all answers to: "What differentiates this product or service from the competition?"
What sets Sweeply apart is its open ecosystem, where partners can turn their insights into real operational tasks. We see this in our own integration. Imagine a guest checks out and a few days later writes in a review that the shower in their room barely had any pressure. MARA analyses the review, links it to the right room through the PMS integration and creates a maintenance ticket automatically. That ticket is pushed straight into Sweeply as a task, so the maintenance team picks it up in the tool they already use every day, without ever logging into MARA. Feedback that used to sit unread in a review inbox becomes a fix on the floor, and the next guest in that room gets a better stay.
What sets Sweeply apart is its open ecosystem: it turns insights from other systems into work on the floor. At MARA we analyse guest reviews and feedback for hotels every day, and the pattern we see is always the same. Say a guest writes that the air conditioning in her room rattled all night. Most hotels spot that complaint and maybe reply to it, but the fix depends on someone remembering to tell maintenance. Sweeply is built to close that gap. A guest intelligence platform connected to Sweeply can create a maintenance task for that specific room. The task is assigned automatically and recorded in the asset’s issue history. Feedback stops being a report and becomes a job that gets done before the next guest checks in.
It integrates effortlessly with PMSes like Apaleo, so room status and data stay in sync automatically. On top, the Trace Agent takes routine work off the team’s plate - a real step ahead of other tools.
Knowing how important it is for users to intuitively use a system, Sweeply has proven that it is possible to make housekeeping and trace management hurdle language barriers and makes sure relevant information reaches the people that need to act on it - no language barrier, no fuzz, no dead-ends. There is no tool as easy to work with as Sweeply.
Two things stand out from where I sit. The integration goes beyond the minimum, so customers get something that actually functions as a single workflow rather than two tools passing notes. And the team behind it is genuinely responsive. When a technical question comes up, we get a real answer rather than a ticket number, and that makes a difference when a property needs something resolved.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Treat Sweeply as the place where every operational signal ends up, and connect your other systems early rather than later. The value grows with every source that feeds it, whether that is your PMS, Tracey reading reservation remarks and creating tasks on its own, or a partner like us turning guest reviews into work orders. When you connect review-based tickets, give them their own category in Sweeply and route them to one person first. Because these tasks come from reviews, they arrive a few days after checkout, so a quick check of whether the issue is still open keeps your team focused on real problems and builds trust in the automation from day one.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Treat Sweeply as the place where every operational signal ends up, and connect your other systems early rather than later. The value grows with every source that feeds it, whether that is your PMS, Tracey reading reservation remarks and creating tasks on its own, or a partner like us turning guest reviews into work orders. When you connect review-based tickets, give them their own category in Sweeply and route them to one person first. Because these tasks come from reviews, they arrive a few days after checkout, so a quick check of whether the issue is still open keeps your team focused on real problems and builds trust in the automation from day one.
Make sure what your guests tell you ends up as work on the floor. In our work with guest reviews, we see the same gap all the time: a hotel knows a room has a problem, but the information stays in a report and the fix never happens. With Sweeply you can close that gap. Start by connecting Sweeply to your PMS so room status and reservation data flow without manual work. Next, let Tracey, the Trace Agent, turn PMS remarks into assigned housekeeping and maintenance tasks, and set up rules for your recurring work. Then look at your other tools that capture guest feedback and connect them through Sweeply’s open ecosystem. Every source you connect is one less message your team has to pass along by hand.
Go for it, but plan a proper onboarding. Connect your PMS from day one and get housekeeping and maintenance on board early - the more the team uses it, the faster you’ll see the time savings. A customer of our referred to the "Sweeply Effect" to describe how easy tools can be and how fast teams adapt easy to use tools.
Start by looking at what happens to a guest wish after it is collected. Take a typical special request from a pre-arrival email and trace it: who sees it, when, and what do they do with it? If the path is unclear or relies on someone remembering to pass it on, that is where to focus. Then ask Sweeply to show you how that information would reach your team in your own setup. Test it with a few real arrivals before rolling it out to the whole house, and ask your team what actually helped them.
Set the integration up at the start rather than running the systems in parallel and connecting later. Most of the benefit sits in the automatic data flow, so delaying just creates manual work you didn’t need to do. Decide upfront which system is the source of truth for what, so your teams aren’t guessing. Sweeply are easy to deal with during setup and will walk you through configuring it for how your property actually operates rather than leaving you with defaults.
+ 11
recommend
Recommended by
Dominic Poitner
Senior Sales Manager
@
MARA Solutions
Philipp Hemmersbach
Head of Business Developement
@
MARA Solutions
Max Lüders
Managing Director & Co-Founder
@
MARA Solutions
Hendrik Rehfeld
Senior Partnership Manager
@
Smart Host
YP
Yumiko Pagnoux
Strategic Partner Manager
@
Mews
Dominic Poitner
Senior Sales Manager
@
MARA Solutions
Philipp Hemmersbach
Head of Business Developement
@
MARA Solutions
Max Lüders
Managing Director & Co-Founder
@
MARA Solutions
Hendrik Rehfeld
Senior Partnership Manager
@
Smart Host
YP
Yumiko Pagnoux
Strategic Partner Manager
@
Mews
James Andrew Rhind
Director of Partnerships
@
RoomPriceGenie
Tobias Roelen-Blasberg
Co-Founder
@
MARA Solutions
Antoaneta Alexandrova
Marketing
@
Clock
Nadia Petropoulou
Director, Partnerships
@
Cloudbeds
Kajsa Sahlin Süslü
Partner Director
@
Visit Group
Sverrir Steinn Sverrisson
Head of sales
@
GODO
Arina Kolomiets
App Success Manager
@
Apaleo
Damir Krešo
Head of Marketing
@
Rentlio
Damien Cazabonne
Marketplace Partner Sales Manager
@
Mews
Are you a consultant or vendor that recommends Sweeply?
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News
Sweeply
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Support
Unverified
Sweeply has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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