The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
PARTTEAM & OEMKIOSKS shines .
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 43 | 0 |
After analyzing 43 verified reviews, MyStay users most value its contactless check-in, guest experience, guest communication, while PARTTEAM & OEMKIOSKS users highlight . Click any theme to see what reviewers say.
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Contactless Check-In
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Guest Experience
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Guest Communication
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Support and Continuous Improvement
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Customization Options
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Integration with PMS
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System Speed and Performance
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #5 15 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 10 reviews | — |
| Large (75-199 rooms) ▾ | #4 7 reviews | — |
| X-Large (200+ rooms) | #8 3 reviews | — |
By Property Type
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| Boutique ▾ | #5 12 reviews | — |
| Luxury ▾ | #4 11 reviews | — |
| Branded / Chain ▾ | #5 12 reviews | — |
| Extended Stay ▾ | #6 9 reviews | — |
By Region
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| North America | #7 3 reviews | — |
| Europe ▾ | #4 32 reviews | — |
| Asia Pacific | #6 2 reviews | — |
| Middle East | #4 2 reviews | — |
Choosing between MyStay Check-in by MyStay and YKIOSKHOTEL by PARTTEAM & OEMKIOSKS hinges on your hotel’s operational goals and guest service priorities. MyStay’s contactless, fully integrated platform addresses digital guest engagement and automation, while YKIOSKHOTEL offers standalone self-service kiosks designed primarily for peak-hour efficiency. Both solve queues and reduce contact, but their approaches differ significantly. So, which suits your property’s needs better?
Both products aim to cut costs and improve guest flow, but they do so differently. MyStay is a cloud-based platform that automates check-in/out, communicates directly with guests via multiple channels, and integrates with PMS systems—making it ideal for hotels seeking a seamless digital guest journey. In contrast, PARTTEAM & OEMKIOSKS provides physical kiosks for autonomous check-in, which excel during busy periods but do not include integrated software for messaging or direct PMS connectivity.
MyStay’s reviews highlight its ease of use, robust integration, and high satisfaction scores, whereas PARTTEAM & OEMKIOSKS’ feedback is limited, mainly focusing on its efficiency during peak times. Do you prioritize a fully digital, customizable experience, or are you looking for a physical solution to handle high-volume check-ins?
If your hotel needs a comprehensive, automated guest management system with rich features like PMS integration, guest segmentation, and targeted offers, go with MyStay. It suits properties that want to streamline operations, reduce staffing costs, and enhance guest communication. With 40 reviews and a 5/5 overall rating, it’s clearly favored by hotels wanting a reliable, feature-rich platform.
If your primary goal is to alleviate reception congestion during busy hours with autonomous kiosks, and your hotel can manage without integrated messaging or online payments, PARTTEAM & OEMKIOSKS is a suitable choice. Its kiosks are simple, effective, and suited to properties with high guest turnover needing quick, physical check-in alternatives. However, note that it has no publicly available reviews or recent feedback.
MyStay’s intuitive web-based interface and onboarding process earn a 4.91/5 ease of use rating, with reviews praising its straightforward setup and operational simplicity. The platform’s cloud nature allows staff to manage guest data and automate communications effortlessly, which most hoteliers find highly accessible.
PARTTEAM & OEMKIOSKS’ kiosks are designed for self-service check-in, with touchscreen displays and identification scanners. While easy for guests familiar with kiosk interfaces, they lack the software-based onboarding and management features of MyStay, and reviews are unavailable to gauge user satisfaction directly.
Edge: MyStay.
MyStay offers 14 unique features, including PMS integration, guest segmentation, room upgrade merchandising, multi-channel communication, digital payments, and offer testing—none of which are available in PARTTEAM & OEMKIOSKS. These features enable a personalized, multi-touchpoint guest experience and operational automation.
PARTTEAM & OEMKIOSKS provides physical kiosks for autonomous check-in, but lacks features like email/SMS communication, online payments, or integration capabilities. If you need a feature-rich, digital solution, MyStay’s extensive tools clearly surpass the kiosk approach.
Edge: MyStay.
MyStay’s support team boasts a 4.93/5 rating and a 9.8/5 NPS score, with reviews emphasizing its prompt, helpful assistance. Customers appreciate the ongoing updates and responsiveness, especially in troubleshooting and onboarding.
There are no available reviews or ratings for PARTTEAM & OEMKIOSKS’ customer support, making it difficult to assess service quality. Given the high support ratings for MyStay, it has a clear advantage.
Edge: MyStay.
MyStay integrates with 30+ partners, including PMS providers like Priority Software, Kwentra, RoomRaccoon, and channel managers like WuBook. This extensive integration ecosystem simplifies operations and data flow.
PARTTEAM & OEMKIOSKS offers no publicly verified integrations, focusing instead on standalone kiosk hardware. For hotels seeking a connected, all-in-one solution, MyStay’s integrations are a decisive benefit.
Edge: MyStay.
MyStay’s overall rating is 5/5 based on 40 reviews, with recent feedback emphasizing its ease of use, support, and feature set. Hoteliers across Europe, North America, and beyond value its reliability and automation.
PARTTEAM & OEMKIOSKS lacks review data, so no rating can be assigned. Given the transparent, recent reviews for MyStay, it clearly holds the higher rating.
Edge: MyStay.
MyStay costs $400/month with no implementation or setup fees, and offers a straightforward pricing model. Information on PARTTEAM & OEMKIOSKS’ pricing is unavailable, likely due to the hardware-based nature, which typically involves hardware costs and possible installation fees.
While MyStay’s clear subscription fee provides predictability, PARTTEAM & OEMKIOSKS’ costs depend on kiosk hardware and setup, potentially making it more variable and less transparent.
Not ideal if you prefer physical, hardware-only solutions or have limited internet infrastructure.
Not ideal if you want automated guest communication, online payments, or PMS integration.
MyStay is a comprehensive, cloud-based contactless check-in platform suited for hotels that prioritize automation, guest data management, and personalized communication. Its 40 reviews, high ratings, and extensive features make it the more reliable choice for most properties seeking a digitized guest journey.
PARTTEAM & OEMKIOSKS excels as a hardware solution for peak-hour queues, offering self-service kiosks that stand alone without integration capabilities. It’s best for properties that need quick, physical check-in stations during busy periods but don’t require a full digital guest engagement platform.
If your hotel aims for a sophisticated, integrated guest experience with automation and personalized marketing, choose MyStay. If your primary goal is to handle traffic surges with physical kiosks without complex software dependencies, PARTTEAM & OEMKIOSKS may fit your needs—though it lacks the depth and reviews to support a broad recommendation.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | — |
According to HTR's product database, MyStay Check in and YKIOSKHOTEL (by PARTTEAM & OEMKIOSKS) share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary Product Merchandising | ||
| Guest Segmentation & Targeting | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| PMS Integration | ||
| Room Upgrade Merchandising | ||
| Segmentation |
Showing top differences. 2 more features differ between these products.
What hoteliers love
Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates th... Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates the check-in process, allowing guests to complete it before arrival, and reducing physical contact. Users appreciate the ease of use and efficiency it brings to their operation.
Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival con... Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival convenience, imparting a feeling of personalized and attentive service. Hoteliers noticed higher guest satisfaction as a direct outcome.
Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, a... Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, and after their stay through automated messages. This feature enhances guest satisfaction by providing timely information and resolving queries promptly.
Where hoteliers push back
Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire... Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire more flexibility in adjusting texts, graphics, and automatic messaging formats to better suit their specific needs.
MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration... MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration helps hoteliers manage guest data and operations more effectively. However, some users did encounter occasional syncing issues between MyStay and their PMS.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. MyStay Check in and YKIOSKHOTEL (by PARTTEAM & OEMKIOSKS) share many core Contactless Check-in features, but each has unique capabilities. MyStay Check in offers 30 verified integration partners, while YKIOSKHOTEL (by PARTTEAM & OEMKIOSKS) offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyStay Check in leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MyStay Check in: No. YKIOSKHOTEL (by PARTTEAM & OEMKIOSKS): No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MyStay has an HT Score of 22 and PARTTEAM & OEMKIOSKS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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