Die 10 besten Concilio Labs (Guest Score)-Alternativen 2026
Hotel-CRM & E-Mail-Marketing
14 
HT Score
Concilio Labs bietet Hoteliers aussagekräftige Erkenntnisse, die es ihnen ermöglichen, fabelhafte Gästeerlebnisse zu schaffen und den direkten Umsatz zu steigern. Unsere Produkte bieten das volle Spektrum der Personalisierung, die Reisende von heute erwarten. Durch die Kombination von Big Data und Smart Data in Echtzeit verstehen Hoteliers, wer jeder Gast ist und wie sie individuell und kollektiv, online und vor Ort am besten mit ihnen kommunizieren können. - Einblicke in bevorstehende Ankünfte, Abfahrten und Gäste vor Ort - Verstehen der Bedürfnisse und Erwartungen der Gäste vor ihrer Ankunft - Stellen Sie personalisierte Kommunikation bereit und verbessern Sie den Gästeservice - Sehen Sie sich individuelle Gästeprofile an und ergreifen Sie Maßnahmen gemäß vorgeschriebenen Empfehlungen - Identifizieren Sie die wichtigsten Gäste, die Sie begrüßen und beginnen müssen Markentreue aufbauen
Recommended by 22 hoteliers
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All Hotel CRM & Email Marketing Products10 Alternatives & Competitors to Concilio Labs (Guest Score)
#1
Sojern
Hotel-CRM & E-Mail-Marketing
0
HT Score
Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.
Reviewers say compared to Concilio Labs (Guest Score), Sojern is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
- More press mentions
- Worse for: Motels
RECENT HOTELIER RECOMMENDATIONS
DORM in Miami Beach (United States of America)
#2
TrustYou
Hotel-CRM & E-Mail-Marketing
91
HT Score
TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.
Reviewers say compared to Concilio Labs (Guest Score), TrustYou is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
- More press mentions
- Worse for: RV Parks & Campgrounds
RECENT HOTELIER RECOMMENDATIONS
Front Office Manager in Thu Dau Mot (Vietnam)
Assistant Front Office Manager in Ho Chi Minh City (Vietnam)
#3
Profitroom
Hotel-CRM & E-Mail-Marketing
97
HT Score
Profitroom CRM ist eine effektive Marketing- und Vertriebsplattform, die Hotels in allen Phasen der Gästeakquise unterstützt und die Zahl der Direktbuchungen deutlich erhöht. Sie werden von seiner Unverzichtbarkeit überrascht sein.
Reviewers say compared to Concilio Labs (Guest Score), Profitroom is
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Resorts
- More press mentions
- Worse at support
- Worse for: Casinos, Extended Stay & Serviced Apartments, Motels, Other, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
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#4
Reguest
Hotel-CRM & E-Mail-Marketing
83
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.
Reviewers say compared to Concilio Labs (Guest Score), Reguest is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Resorts, Vacation Rentals & Villas
- Worse for: Extended Stay & Serviced Apartments, Other
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#5
dailypoint™
Hotel-CRM & E-Mail-Marketing
100
HT Score
dailypoint™ ist die führende Datenmanagement- und CRM-Lösung für Einzelhotels und Hotelgruppen. dailypoint™ sammelt Daten aus allen relevanten Quellen wie PMS, POS, Website, Newsletter oder WLAN und erstellt eine zentrale und konsolidierte Gästekartei – die das Herz Ihres Unternehmens ist!Integrierte Reinigungsprozesse und spezielle künstliche Intelligenz (KI) kommen zum Einsatz um zusätzliches umfangreiches Gästewissen zu generieren.dailypoint™ besteht aus 16 Modulen und wird ergänzt durch den dailypoint™ Marketplace mit mehr als 150 Lösungspartnern.Damit kann dailypoint™ nicht nur für messbares Marketing (CRM) und optimalen Direktvertrieb genutzt werden, sondern deckt auch die gesamte Customer Journey und unterstützt somit alle Abteilungen eines Hotels. dailypoint™ ist das #realCRM, um Gästedaten in einem zentralen Profil zu verwalten. Enthaltene Apps:- Data Laundry (www.dailypoint.com/datalaundry)- Profile Engine - Booking Manager (www.dailypoint.com/bookingmanager)- Campaign Manager (CRM) - Website Connect- Datenschutz-Dashboard (DSGVO-Handling)- Voucher-System- Treueprogramm (www.dailypoint.com/loyalty) - Online Reputation Management (ORM) - Smart WiFi (www.dailypoint.com/smartwireless) - Veranstaltungskalender - Gästeinformationssystem - Business Intelligence (Berichte) - Basisverkäufe - Intelligente Listen - APIWeitere Informationen: www.dailypoint.com/360dp
Reviewers say compared to Concilio Labs (Guest Score), dailypoint™ is
- More highly recommended
- More features
- Better for: Branded Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Resorts
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Motels, Other, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#6
Thynk
Hotel-CRM & E-Mail-Marketing
80
HT Score
Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points.
With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.
Reviewers say compared to Concilio Labs (Guest Score), Thynk is
- Faster to reach ROI
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Resorts, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Harder to use
- Worse for: Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Motels, Other
RECENT HOTELIER RECOMMENDATIONS
#7
Bookboost
Hotel-CRM & E-Mail-Marketing
98
HT Score
With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys.
Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns.
The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty.
Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.
Reviewers say compared to Concilio Labs (Guest Score), Bookboost is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Resorts, Vacation Rentals & Villas
- More press mentions
- Worse for: Extended Stay & Serviced Apartments, Other
RECENT HOTELIER RECOMMENDATIONS
#8
Amadeus
Hotel-CRM & E-Mail-Marketing
0
HT Score
Der Wettbewerb um Hotelgäste ist intensiver denn je. Wenn Sie wissen, wer Ihre Gäste und potenziellen Kunden sind, und Ihre Kommunikation mit ihnen personalisieren, verbessern Sie Ihre Loyalität erheblich, steigern Sie Folgegeschäfte – und verdrängen Sie Ihre Konkurrenten. Die Guest Management Solutions (GMS) von Amadeus sind mehr als nur ein CRM-Tool (Customer Relationship Management). Sprechen Sie Gäste mit der richtigen Botschaft zur richtigen Zeit an, auch wenn sich ihr Verhalten ändert, und passen Sie Ihre Kontaktaufnahme vor, während und nach ihrem Aufenthalt nahtlos an. Maximieren Sie den Wert Ihrer Gästedaten, um kontinuierlich Umsatz und Engagement für Ihr Hotel zu steigern.
Reviewers say compared to Concilio Labs (Guest Score), Amadeus is
- More features
- Better for: Boutique Hotels, Airport/Conference Hotels, Hostels
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Director of Marketing in Sunnyvale (United States)
Marketing & Social Media Manager in Auburn (United States)
#9
Smart Host GmbH
Hotel-CRM & E-Mail-Marketing
99
HT Score
Smart Host ist ein CRM-System, das alle gastrelevanten Informationen aus Ihrem PMS und anderen Quellen an einem Ort verbindet. Diese Daten werden für sehr zielgerichtete, automatisierte Newsletter-Vorschläge verwendet. Ihr Backoffice kann diese Kampagnen (100% DSGVO-konform) in wenigen Minuten und in mehreren Sprachen starten. Sie können den Erfolg dieser Kampagnen bis auf die Ebene jeder generierten Buchung verfolgen. Smart Host: ein Tool, wiederkehrende Gäste, mehr Buchungen.
Reviewers say compared to Concilio Labs (Guest Score), Smart Host GmbH is
- Better at support
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Airport/Conference Hotels, Limited Service & Budget Hotels, Luxury Hotels, Resorts, Vacation Rentals & Villas
- More press mentions
- Slower to reach ROI
- Worse for: Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Hostels, Motels, Other, RV Parks & Campgrounds
RECENT HOTELIER RECOMMENDATIONS
#10
Cendyn
Hotel-CRM & E-Mail-Marketing
0
HT Score
Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.
Reviewers say compared to Concilio Labs (Guest Score), Cendyn is
- Faster to reach ROI
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Airport/Conference Hotels, Hostels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Harder to use
- Worse for: Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, RV Parks & Campgrounds
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