Heights House Hotel automates payments and check-in with Mews

Heights House Hotel, a nine-room boutique hotel in a restored 1858 Raleigh mansion, uses Mews to take payments and check-ins off its small team’s plate. Staff now spend that time on guests.

Maison Gaité: A Parisian boutique hotel with a different idea of luxury

Maison Gaité is an independent three-star boutique hotel in Paris’s Montparnasse neighborhood, offering upscale amenities and a welcoming, home-like atmosphere. With Cloudbeds connecting reservations, payments, and distribution, the team can complete routine front-desk tasks in seconds and dedicate more attention to personalized guest experiences.

Australia's Mad Monkey Backpackers: 11 hostels, 1,600 beds, and one API to make their own rules

Mad Monkey is an independent hostel group operating 11 properties and 1,600 beds across Sydney, Melbourne, and Cairns. Using Cloudbeds’ open API, the group has developed custom housekeeping tools, real-time reporting dashboards, and automated pricing models designed around the unique demands of hostel operations.

How Highpoint Hotel Streamlined Operations and Opened With Confidence Thanks to Stayntouch

Located within a medical campus in Sioux Falls, South Dakota, Highpoint Hotel is a 56-room independent boutique hotel serving patients, families, and other visitors to the region. As the hotel prepared for its grand opening, Hegg Companies, its management company, needed an intuitive PMS that would support a lean management team and a tight opening timeline. With Stayntouch, Highpoint Hotel successfully launched with an easy-to-use platform that brings rates, inventory, and reservations together, backed by responsive implementation support.

roommaster Appoints Pawel Brzeminski as Chief Executive

Two-time software founder brings strategic leadership and deep AI expertise as independent hotels adopt the reimagined, all-in-one roommaster platform.

Six Senses Samui Deploys Cloud-Based POS to Support Guest-Centric Service and Operational Coordination

Luxury Resort goes live with Shiji Infrasys POS across integrated resort operations

SiteMinder: World’s Largest Research on Hotel Guests Reveals a More Purposeful Traveler in 2027

The desire to travel in 2027 remains strong, but travelers are becoming more purposeful about how they will make it happen.

Digitized operations in a traditional Munich hotel

Platzl Hotel Munich, a 168-room 4-star superior hotel, uses hotelkit to manage shift handovers, repair orders and internal communication in one app. Today the team logs around 400 handovers and 315 repair requests per month and implements 70% of employee ideas.

How a Multi-Brand Hotel Owner-Operator Turned F&B Losses Into Profit

A six-hotel owner-operator was losing money on food and beverage, with food costs reaching 40–45% at some properties. After connecting purchasing, inventory, and accounts payable in Reeco, food costs fell to roughly 20–25% and the group posted its first profitable F&B quarter.

How Sotetsu Grand Fresa Taipei Ximen uses Lighthouse Pricing to save 162 hours a month and improve RevPAR

Sotetsu Grand Fresa Taipei Ximen, a 200-room hotel in Taipei, needed faster competitor rate checks and more reliable demand signals. Lighthouse Pricing helps its revenue manager make daily rate and parity decisions with current market data.

How Hotel Royal Group uses Lighthouse Pricing to respond faster to competitor rates and changing travel demand

Hotel Royal Group manages pricing across several hotels and brands in Taiwan. Lighthouse Pricing helps its revenue team track competitor rates daily and respond to changes in international travel demand.

How Cititel Hotel Management uses Lighthouse Pricing to identify demand spikes weeks earlier

Cititel Hotel Management oversees pricing across 10 hotels in Malaysia, where regional holidays and domestic travel create different demand patterns. Lighthouse Pricing helps its revenue team review market signals together and adjust rates ahead of demand shifts.

700 years of hospitality: The Lion & Key Hotel story

The Lion & Key Hotel is a 55-room independent boutique hotel in East London, combining centuries of hospitality heritage with contemporary comfort and personalized service. With Cloudbeds, the hotel is modernizing revenue management, simplifying daily operations, and preparing for expansion without losing its independent character.

How CODA Williamsburg Reduced PMS Costs and Simplified Hotel Operations With Stayntouch

Located in Brooklyn's vibrant Williamsburg neighborhood, CODA Williamsburg is a 64-room boutique hotel known for its contemporary design and distinctive guest experience. As part of a major renovation and rebrand, the hotel wanted to modernize its technology, reduce operating costs, and make daily operations easier for employees. After switching to Stayntouch, CODA Williamsburg gained a more intuitive PMS that helped reduce software costs, accelerate staff training, and connect seamlessly with its existing hotel technology.

How Boutique Hotel Stockalperhof Raised Its Average Room Rate by Nearly 16% and Saved 100+ Hours a Year

Boutique Hotel Stockalperhof in the heart of Brig priced its rooms with fixed rate tiers, adjusted by hand from Excel reports every one to four weeks. When demand jumped, prices didn’t follow fast enough, and the busiest days often sold too cheaply.

hotellab Wins Two Golds at the Greek Hospitality Awards 2026

Best Greek Hotel A.I. Systems Supplier and Best Greek Hotel Technology Supplier go to the revenue management platform, a year after it took Silver