The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Resumen
Analizamos 549 reseñas verificadas de hoteleros, comparamos funcionalidades, precios y casos de estudio reales para desglosar dónde destaca cada plataforma. La elección correcta depende de tu tipo de propiedad y prioridades:
HOTELTIME destaca en ease of use and customer support — especialmente para propiedades brand (4.9/5) , con funcionalidades exclusivas como Guest CRM and Guest profiles.
GP Dati Hotel Service destaca , con funcionalidades exclusivas como On premise.
Calificaciones comparadas basadas en 549 reseñas verificadas de hoteleros en HTR.
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| Precio inicial | From $600/mo | Contact sales |
| Reseñas verificadas | 549 | 0 |
Tras analizar 549 reseñas verificadas, los usuarios de HOTELTIME valoran más su user interface and learning curve, apoyo técnico, reporting and analytics, mientras que los usuarios de GP Dati Hotel Service destacan . Haz clic en cualquier tema para ver qué dicen los evaluadores.
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User Interface and Learning Curve
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Apoyo técnico
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Optimización móvil
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Cómo se posiciona cada producto entre los proveedores de Sistemas de gestión de propiedades para diferentes tamaños de propiedad, tipos y regiones, basado en reseñas verificadas de hoteleros en cada segmento.
Por tamaño de hotel
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| Pequeño (10-24 habitaciones) ▾ | #5 219 reseñas | — |
| Mediano (25-74 habitaciones) ▾ | #3 238 reseñas | — |
| Grande (75-199 habitaciones) ▾ | #2 46 reseñas | — |
| Extra grande (200+ habitaciones) ▾ | #8 7 reseñas | — |
Por tipo de propiedad
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| Boutique ▾ | #5 239 reseñas | — |
| Lujo ▾ | #3 241 reseñas | — |
| Cadena / Marca ▾ | #4 143 reseñas | — |
| Estancia prolongada ▾ | #4 49 reseñas | — |
Por región
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| Norteamérica | #52 4 reseñas | — |
| Europa ▾ | #2 384 reseñas | — |
| Asia Pacífico ▾ | #5 111 reseñas | — |
| Medio Oriente ▾ | #1 21 reseñas | — |
Choosing between HotelTime PMS by HOTELTIME and GP Dati Scrigno (by Zucchetti) hinges on your hotel’s specific needs and operational scope. Both systems aim to streamline hotel management, but they differ significantly in scale, features, and user community. HotelTime, with its extensive reviews and recent positive feedback, stands out as the more proven, user-rated solution. Are you ready to see which system better aligns with your property’s requirements?
HotelTime PMS commands a large, recent user base with over 433 reviews and a 4.83/5 overall rating, making it the clear leader in trust and satisfaction. GP Dati Scrigno, with zero reviews and a limited regional footprint, offers a narrower, less tested solution. For decision-makers seeking proven performance backed by vibrant user feedback, HotelTime is the stronger choice.
HotelTime PMS and GP Dati Scrigno are designed to optimize hotel operations, but they do so from different angles. HotelTime is a comprehensive, cloud-based system with a broad feature set, popular among diverse property types, especially in Europe, Asia, and Africa. GP Dati Scrigno, on the other hand, concentrates on integrated management within a single database, mainly serving European markets, with a focus on revenue and CRM.
Where they diverge most is in their market presence and user validation. HotelTime boasts over 650 properties worldwide, a robust support network, and extensive integrations, making it adaptable for hotels of all sizes. GP Dati Scrigno's niche is more limited, with minimal recent reviews and regional presence, which raises questions about its scalability and long-term support. Does your hotel need a proven, versatile platform or a more specialized, regional solution?
If your hotel requires a platform with a proven track record, extensive features, and a large user community, HotelTime is the clear choice. Its broad integration ecosystem, user-friendly interface, and recent reviews affirm its reliability for properties ranging from boutique hotels to resorts.
If, however, your hotel is primarily based in Europe and needs a centralized management system focusing heavily on CRM and revenue management within a single database, GP Dati Scrigno could be appealing—though the lack of recent reviews and limited regional support make it less reliable for broader needs. For most hoteliers, HotelTime’s maturity and global presence make it the safer, more adaptable option.
HotelTime scores a high 4.66/5 for ease of use, supported by positive reviews highlighting its intuitive interface and quick onboarding. Many users mention the system simplifies complex operations, with a learning curve that diminishes rapidly, especially given the supportive onboarding process.
GP Dati Scrigno, lacking recent reviews and detailed feedback, provides no clear data on usability. Its user interface and onboarding experience remain unverified, raising concerns about ease of adoption, especially for hotels without extensive IT support. Edge: HotelTime.
HotelTime offers 29 features exclusive to its platform, including guest CRM, EPoS, online check-in, automated night audit, real-time reporting, and integrated payment tools. These features directly support operational efficiency and guest experience enhancements.
GP Dati Scrigno, with only one unique feature (on-premise deployment), lacks the breadth of functionalities found in HotelTime, especially the modern automation and guest engagement tools. Its feature set appears minimal and less suited for today's hotel management needs. Edge: HotelTime.
HotelTime’s support scores 4.73/5, with reviews praising its responsiveness and knowledgeable staff. Guests cite quick responses, detailed onboarding, and ongoing assistance as key strengths, which contribute to high satisfaction and smooth implementation.
GP Dati Scrigno has no recent reviews or detailed feedback, leaving its customer support reputation uncertain. Given the lack of verified support ratings, HotelTime’s established support system gives it a decisive advantage. Edge: HotelTime.
HotelTime integrates with 58 verified partners, including key industry players like Duetto, Profitroom, and STR, enabling a highly connected tech environment. This extensive ecosystem allows your hotel to incorporate diverse solutions seamlessly.
GP Dati Scrigno offers only one verified integration, limiting its flexibility and scalability. Without a broad partner network, it may hinder your ability to expand or customize your tech stack. Edge: HotelTime.
HotelTime’s recent reviews show a 93% likelihood to recommend, with properties across segments—luxury, boutique, resorts—rating it highly. Its latest user feedback emphasizes operational improvements and ease of use.
GP Dati Scrigno has no recent reviews or property ratings, making it impossible to gauge user satisfaction. For hoteliers valuing community-backed trust and recent positive experiences, HotelTime holds the clear lead. Edge: HotelTime.
HotelTime’s pricing is straightforward: a $600 monthly flat fee, no free trial, no implementation fee. Its transparent model allows for easy budgeting and comparison.
GP Dati Scrigno does not publicly list pricing, and its regional focus suggests a potentially bespoke quote structure. The lack of transparent pricing complicates value assessment, favoring HotelTime’s clear, predictable costs. Edge: HotelTime.
Not ideal if:
Not ideal if:
HotelTime PMS offers a well-rounded, highly rated cloud platform with a proven track record, extensive features, and broad integrations. Its large, recent review base underscores its reliability and adaptability for diverse hotel types.
GP Dati Scrigno provides a centralized management approach focused on CRM and revenue with a regional presence and no recent reviews, making its long-term viability uncertain. Its limited features and integrations suggest it’s better suited for niche European markets rather than global properties.
For most hoteliers, especially those seeking reassurance from active user communities, HotelTime is the recommended choice. It delivers proven performance, ease of use, and a comprehensive ecosystem, making it the more dependable investment for your hotel’s future.
Los precios de Sistemas de gestión de propiedades rara vez son sencillos. Esto es lo que sabemos de los datos de precios públicos de cada proveedor. Solicita siempre un presupuesto personalizado para el tamaño de tu propiedad.
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| Starting Price | From $600/mo | — |
Según la base de datos de productos de HTR, HotelTime PMS y GP Dati Scrigno (by Zucchetti) comparten 22 funcionalidades. Estas son las diferencias clave: funcionalidades que uno tiene y el otro no.
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| Auditoría nocturna automatizada | ||
| CRM invitado | ||
| En la premisa | ||
| Epopeya | ||
| Multi moneda | ||
| Perfiles de invitados | ||
| Soporte en línea 24 horas al día, 7 días a la semana |
Mostrando las principales diferencias. 18 funcionalidades más difieren entre estos productos.
Analizamos 8 casos de estudio verificados para comparar lo que los hoteles realmente logran con cada plataforma en cuatro objetivos clave de negocio.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Aún no hay caso de estudio publicado para este objetivo.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Aún no hay caso de estudio publicado para este objetivo.
Lo que les encanta a los hoteleros
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Si bien se agradece la naturaleza receptiva y servicial del equipo de soporte, algunas reseñas sugieren que un horario extendido para el soporte técni... Si bien se agradece la naturaleza receptiva y servicial del equipo de soporte, algunas reseñas sugieren que un horario extendido para el soporte técnico mejoraría aún más la experiencia del usuario, garantizando asistencia en todo momento, especialmente para los usuarios internacionales.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Donde los hoteleros objetan
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades únicas
Capacidades únicas
Donde más difieren las calificaciones
Depende de tus requerimientos. HotelTime PMS y GP Dati Scrigno (by Zucchetti) comparten muchas funcionalidades principales de Property Management Systems, pero cada uno tiene capacidades únicas. HotelTime PMS ofrece 58 socios de integración verificados, mientras que GP Dati Scrigno (by Zucchetti) ofrece 1. Revisa la comparativa de funcionalidades anterior para ver en qué difieren antes de cambiar.
Los hoteles pequeños deben priorizar la facilidad de uso y una incorporación rápida. HotelTime PMS lidera en facilidad de uso con 4.7/5 vs 0.0/5. Busca precios transparentes y una opción de prueba o demostración. Filtra las reseñas en la página de cada producto por tamaño de propiedad para conocer la opinión de hoteles como el tuyo.
HotelTime PMS: No. GP Dati Scrigno (by Zucchetti): No. Ninguno de los dos productos ofrece actualmente un nivel gratuito. La mayoría de los proveedores de Property Management Systems ofrecen demostraciones o pruebas. Solicita una de cada uno para evaluar antes de comprometerte.
El HT Score es un ranking compuesto que considera 4 grupos de criterios y más de una docena de variables para ayudar a los hoteleros a comparar objetivamente los productos de tecnología hotelera. HOTELTIME tiene un HT Score de 91 y GP Dati Hotel Service tiene 0. Así se calcula la puntuación.
| Grupo de criterios | Peso | Qué mide |
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| Calificaciones y reseñas de clientes |
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¿Qué tanto recomiendan los usuarios este producto? Puntuación de calificaciones, Volumen de reseñas, Participación de voz, Profundidad de reseñas, Antigüedad de reseñas, Casos de éxito ▾ El factor con mayor ponderación. Analiza las calificaciones promedio de satisfacción (probabilidad de recomendar, facilidad de uso, soporte, ROI), el total de reseñas en relación con los competidores de la categoría, la antigüedad de las reseñas (al menos 20 reseñas en los últimos 6 meses) y la participación de voz entre clientes hoteleros únicos para detectar sesgo de selección. |
| Ecosistema de socios |
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¿Qué tanto recomiendan los socios tecnológicos a esta empresa? Recomendaciones de socios, Cantidad de integraciones, Calidad de integraciones ▾ Evalúa las recomendaciones de socios como votos de confianza de expertos, la cantidad de integraciones verificadas y la calidad del ecosistema, es decir, el promedio de HT Scores de los socios de integración. Los productos con ecosistemas de integración de mayor calidad tienen más probabilidades de ofrecer un stack tecnológico conectado. |
| Enfoque en el cliente |
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¿Qué tan centrada en el cliente es esta organización? Soporte certificado, Consistencia de reseñas, Completitud del perfil ▾ Evalúa si la empresa ha obtenido la Certificación de Soporte al Cliente de HTR, mantiene una recolección consistente de reseñas a lo largo del tiempo (un indicador de cultura orientada al feedback) y mantiene los perfiles de producto completos con capacidades, capturas de pantalla, precios y funcionalidades. |
| Alcance, solidez y recursos |
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¿Qué tan extenso es el alcance y los recursos de esta empresa? Alcance geográfico, Solidez, Recursos de la empresa, Puntuación de tendencia ▾ Mide la presencia global (países y regiones atendidos), los años en el negocio como indicador de estabilidad, el tamaño del equipo como indicador de recursos y una puntuación de tendencia basada en consultas de compradores, reseñas, recomendaciones de socios y actividad en prensa de los últimos doce meses. |
Las calificaciones y reseñas de clientes son con diferencia el factor más importante en el algoritmo del HT Score. HTR no acepta pagos a cambio de mejores posiciones en el ranking. Todas las reseñas son verificadas: solo profesionales de la industria hotelera con afiliaciones confirmadas pueden enviar calificaciones. Ver metodología completa del HT Score →
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