How a 10-Room Boutique Hotel Achieved 93% Occupancy in Its First Year With PriceLabs

Jacky, founder of the Phuket-based revenue management agency GetGuest, paired PriceLabs with Cloudbeds from day one for Summer Sea Phi Phi Island, a 10-room boutique hotel that opened in December 2024.

How Lumina Suites Scaled to 115 Apartments With PriceLabs' Centralized Pricing

Lumina Suites, a boutique serviced-apartment brand in Melbourne's CBD, grew from a single apartment in 2023 to 115 units across four buildings under two brands - Lumina Suites and Lumina Stays.

How Hotel Nido Sky Outperformed the Market With PriceLabs' Occupancy-Based Pricing

Gstaad Palace Selects dailypoint™ for CRM, Loyalty and Guest Data Management

Gstaad Palace selects dailypoint™ to centralize guest data, strengthen CRM and loyalty, and deliver more personalized luxury guest experiences.

Cendyn brings live hotel data to Google’s Search Campaigns for Travel in closed beta test

Hospitality technology leader’s data infrastructure to benefit hotels in Google's most significant advancement in hotel search advertising ahead of general availability

Francis Louis Passerini appointed Chief Operating Officer of Blastness

The appointment strengthens the Blastness leadership team as the company continues to grow and expand globally.

How Oakwood Premier Melbourne Cut Proposal Turnaround to 15 Minutes

A five-star hotel with 392 rooms was still building event proposals from scratch, by hand, every single time. Oakwood Premier Melbourne transitioned to iVvy and reduced the booking time to 15 minutes.

How Boulder Falls Inn Grew Event Revenue by 43% in 8 Months

Boulder Falls Inn switched from an outdated legacy system to iVvy and grew event space revenue by 43% in eight months. The team also cut 15 hours a week off their workload. Here's how better reporting and a more flexible platform got them there.

More revenue, less time at the desk: what a Guest App changes in daily hotel operations

MADRIGALE, a family-run 4-star superior hotel above Lake Garda, launched the Gastfreund Guest App under its own name as "MAD Vibes", available in the App Store and Google Play. Guests open it before arrival and use it throughout the stay: 12,862 accesses a month, 87 hours of front-desk time saved and 554 printouts avoided.

Fewer emails, shorter queues: what a PMS-connected Guest App changed at Hotel am Fichtelsee

Hotel am Fichtelsee, a family-run 60-bed hotel in Fichtelberg, connected the Gastfreund Guest App to its 3RPMS property management system. Guests now check in online before arrival and find current hotel information in the app, saving 52 hours of front-desk time a month and cutting pre-arrival email enquiries by 68%.

56 hours less front-desk work per month: how HOLZLEITEN digitised check-in, billing and check-out

HOLZLEITEN Bio Wellness Hotel in Tyrol has moved check-in, billing overview and check-out into the Gastfreund Guest App, connected directly to its Casablanca hotel software. Reception saves 56 hours a month, and pre-arrival email enquiries are down by 62%.

Entourage sur-le-Lac automates 94% of guest enquiries and saves 440 hours of staff time with HiJiffy

Entourage sur-le-Lac was looking for something very specific: save time for the team without compromising guest service. As a busy lakeside resort just outside Québec City, guest communication is constant. With its stunning lakeside location and focus on wellbeing, the hotel attracts travellers keen to make the most of their stay. This means the front desk team is always fielding questions about breakfast times, outdoor activities, and booking logistics. While this interaction is vital, the sheer volume of repetitive enquiries was becoming a significant operational challenge.

AX Hotels achieves a 93% automation rate and 86% WhatsApp open rate across the full guest journey with HiJiffy

Running a multi-property hotel group in one of Europe’s most visited island destinations means guest communication never really stops. From the moment someone considers a booking to the final moments of their stay, there are questions to answer, services to promote, and experiences to deliver across every touchpoint. For AX Hotels, keeping up with that demand while giving its front office and reservations teams the space to focus on genuine hospitality was the core challenge. The group needed a way to handle high volumes of routine enquiries quickly and accurately, support guests throughout their entire stay, and turn those interactions into real commercial outcomes, including direct bookings and add-on purchases.

How Lerch Genusswelten Cut OTA Revenue by €500K and Added €738K in Direct Bookings with Smart Host

Actabl’s AI Insights Cut Overtime Share of Hours by 13% Across 100-plus Hotels

Launched in June 2026, AI Insights for Hotel Effectiveness delivers daily labor intelligence that catches issues before they hit the P&L, protecting margins and the on-property teams powering them.

Aromar Hotels & Restaurants Selects Cloudbeds for Next Phase of Growth and Modernization

Costa Brava hotel group invests in a more connected technology foundation, combining innovation and operational modernization with a people-first approach to hospitality.