Akia lance AI Voice, une réceptionniste IA qui répond aux appels et réserve des chambres.

The same AI agent that runs guest messaging now picks up the phone, books rooms, and takes payment mid-call for hotels and vacation rentals.

Roommaster lance un système de gestion des clients par IA pour offrir une communication client 24h/24 et 7j/7 aux hôtels indépendants

New platform handles guest conversations across web chat, WhatsApp, and email around the clock, converting inquiries into direct bookings

Hoteza et Shiji Daylight PMS éliminent les tâches manuelles à la réception grâce à une nouvelle intégration bidirectionnelle

Hotels can now synchronize reservations, guest profiles, messaging, and folio data between both platforms.

30 000 € à la clé : le webinaire SuitePad analyse le manque à gagner lié au service en chambre

A live webinar with SuitePad CEO Moritz von Petersdorff-Campen shows hotels how to grow room service revenue without adding staff.

Room Service Benchmark Report 2026

The top 25% of hotels generate €257 per room per year from room service. The median generates €99. A 200-room hotel at the median leaves €31,000+ on the table annually. This gap isn't about location, brand, or budget. It's about six operational decisions most hotels aren't making.

COTT Electronics lance Hotelier TV : une plateforme de streaming en chambre avec concierge IA et application mobile.

The Warsaw-based hospitality technology company introduces a cloud platform that turns hotel TVs into revenue-generating guest engagement hubs, with PIN-based setup, no contracts, and deployment measured in hours rather than weeks.

How Agnelo Fernandes is Making Cote Hospitality Epic

Cote Hospitality CEO Agnelo Fernandes set out to transform both the guest and associate experience across the company's resort and camp portfolio. By embedding ProfitSword, Hotel Effectiveness, and Alice into daily operations, the team shifted from reactive management to forward-looking, data-driven decision-making.

How FPG Helped Anantara Ubud Bali Achieve the #1 RevPAR Ranking in Asia

Shiji et Dailypoint lancent une intégration en temps réel pour une source unique d'informations fiables sur les clients dans les hôtels.

New two-way sync between Daylight Property Management System (PMS) and dailypoint helps hotels streamline operations and personalize every stay.

Millennium Place Marina In Dubai Generates AED 5m in Incremental Revenue With FPG

Millennium Place Marina Dubai has ranked #1 amongst Millennium Hotels & Resorts in MEA for incremental revenue performance, achieving the highest room RevPAR uplift and overall RevPAR uplift across all products. Since implementing FPG’s front desk performance solution in 2019, the hotel has transformed guest check-in moments into measurable revenue results, steadily growing Room RevPAR impact from +1.20% in 2019 to +4.93% in 2025 — proving the powerful impact of engaged, performance-driven frontline teams.

SuitePad lance un outil gratuit d'analyse comparative du service en chambre pour les hôtels, basé sur les données de plus de 200 000 commandes réelles.

New analyzer benchmarks any hotel menu against 500+ properties in two minutes. The research behind it shows a 2.6x revenue gap between top and bottom performers

Des données hôtelières critiques se trouvent dans la messagerie d'équipe sur vos appareils personnels.

Your hotel's most critical operational and guest data is currently sitting on your departing employees' personal phones. Learn why relying on consumer apps is a serious data security risk and how to regain control of your data infrastructure.

Trybe nomme Erica Martin directrice des ventes pour stimuler la croissance en Amérique du Nord

Erica’s appointment marks another key milestone in Trybe’s North American growth strategy

COURTYARD BY MARRIOTT SEMINYAK BALI ACHIEVES +6% REVPAR GROWTH WITH FPG

Located in the heart of Seminyak, one of Bali’s most popular resort destinations, Courtyard by Marriott Seminyak Bali is renowned for its vibrant atmosphere and dedication to guest satisfaction. Behind the scenes, the hotel’s leadership team has been quietly redefining performance success, leveraging FPG’s data-driven platform to enhance upselling performance, motivate staff and streamline operations.

SmartStay simplifie l'expérience client à l'aéroport Te Arikinui Pullman d'Auckland

The lobby at Te Arikinui Pullman Auckland Airport has recently undergone a subtle yet impactful transformation.

TrustYou et Apaleo présentent « Moments magiques » : une communication client permanente et réactive grâce à l’IA.

How hotels turn every conversation into revenue, recognition, and loyalty