Exely lance une plateforme connectée d'expérience client pour fidéliser, retenir et optimiser les ventes additionnelles.

Helping hotels increase repeat bookings by up to 17% and average check by up to 15%

Le moteur de réservation RMS a été nommé Innovation de l'année en matière de réservation en ligne

The 2026 TravelTech Breakthrough Awards recognise the RMS Booking Engine for reducing friction and protecting direct revenue.

Aven Hospitality lance son nouveau moteur de réservation ; First Properties utilise les services Navarino.

Aven built the new Booking Engine from the ground up to give hotels advanced retailing functionalities for greater control, flexibility, and a higher-converting path to direct revenue

Journey lève 15 millions de dollars pour étendre son réseau de fidélisation pour les hôtels indépendants

Network surpasses 2,500 properties and 100,000 members worldwide as FirstMark Capital and Headline lead the round; Castle Hill Inn joins the Journey Alliance

Shiji publie son tableau des technologies de distribution hôtelière 2026/27 : des canaux à la visibilité et à la réservation « partout ».

New edition highlights the rise of AI discovery, map-based commerce, conversational booking, and the growing importance of structured hotel data.

GuestRevu sélectionné comme fournisseur privilégié d'informations clients pour The Leading Hotels of the World

GuestRevu has been selected as a preferred guest feedback and reputation management provider for The Leading Hotels of the World (LHW).

DailyPoint signe Serena Hotels et Mirror Lake Inn Resort & Spa comme nouveaux clients

Serena Hotels and Mirror Lake Inn Resort & Spa have partnered with dailypoint to enhance loyalty, centralize guest data, improve operations, and drive more personalized guest experiences.

Les inscriptions sont ouvertes pour les GuestRevu GREAT Awards 2026.

Hotels worldwide are invited to compete in the 2026 GuestRevu GREAT Awards.

Lighthouse acquiert Hotelrank.ai, ajoutant ainsi une intelligence de visibilité IA pour connecter l'IA

Acquisition strengthens AI discoverability analytics, allowing hotels to track and optimize performance across AI-powered travel platforms including ChatGPT and Gemini

MARA Solutions lance un assistant de recherche IA — Rapports automatisés de commentaires clients pour les groupes hôteliers

New product extension lets hotel teams build any report they need from guest feedback data and deliver it automatically to the right person

Shiji étend sa portée de distribution mondiale pour les hôtels japonais grâce à un partenariat avec Rakutsu de JR Systems.

New integration connects Japanese hotels to 300+ international travel partners, advancing inbound tourism through secure, guest-centric technology

Kollective publie un cadre d'alerte IA pour les hôtels afin d'améliorer le suivi de la visibilité de l'IA

A structured approach to selecting AI prompts that reflect real guest demand, not generic tool output.

How The Inn at Christmas Place uses Triptease to help maintain over 90% direct bookings

How HI USA generates six-figure monthly revenues through Triptease tools

Hostelling International USA runs a nonprofit hostel network with properties in major US cities across the country. Being both a nonprofit and a hostel brand creates distinct digital advertising challenges, and the team's previous provider struggled to support the technical complexity of their operations. Metasearch underperformed and website crashes were not uncommon.

Sommet de la réservation directe 2026 : Des sessions de formation dédiées à l’IA ajoutées au programme

Triptease's Direct Booking Summit, heading to Mexico City on 12–13 May 2026, will for the first time include a dedicated AI Training Track — four sessions designed to close the AI skills gap for hotel teams.

Annonces hôtelières ChatGPT : elles sont là et les agences de voyages en ligne bénéficient déjà d’un avantage concurrentiel.

OpenAI began testing ads in ChatGPT on Feb 9, 2026, showing sponsored placements to Free and Go users only, with paid tiers remaining ad-free. Ads appear below responses, are clearly labeled, and do not influence organic recommendations. Travel is among the first impacted categories as AI reshapes discovery: 56% of travelers used AI last year, and 78% booked based on it. Since ChatGPT returns just a few options, organic inclusion is critical before ads matter.