Hotelbird

Ranked 12 (out of 55) in Contactless Check-in

Contactless Check-in

Digitize your daily, recurring check-in/out processes sustainably and cost-optimized

Ratings Snapshot

Certificate of Excellence
Read 2 reviews
100%
Recommend
HTR Score icon
HT SCORE
71 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotelbird has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #12 out of 55 in Contactless Check-in

Ease of Use
4.5/5
ROI
4.0/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

hotelbird’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • City Center Hotels 1 verified reviews
    100%
    1 verified reviews
  • Extended Stay & Serviced Apartments 1 verified reviews
    100%
    1 verified reviews

Hotelbird Overview

Hotelbird Overview

With Hotelbird you digitize your daily, recurring check-in/out processes sustainably and cost-optimized. Simply integrated into your existing technical landscape, you and your guests benefit from a modern hotel experience.

About hotelbird

Founded in 2015 | Headquarters in München Germany | 25 employees

The technology company Hotelbird GmbH, founded in 2015, is the market leader in Germany in the field of digital check-in/out services and pursues a clear missio...

Integrates with

  • Property Management Systems
  • In-Room Hotel Tablets
  • Mobile Key & Keyless Entry
Browse integrations (12 verified)

Pros & Cons

Like 100% recommend

Head of IT

The product originally comes from the hotel sector, but also works very well for serviced apartments too. Special requirements of serviced apartments are implemented continuously and quickly. What sets hotelbird apart fr...

Marketing manager

Fully automated check-in and check-out processes that optimally complement and support the work of the employees. Smart key and digital registration forms allow the guest, with the help of the simple application, an unco...

Head of IT

More detailed documentation on updates and news, for example in a newsletter. Full remote support on terminals. More detailed onboarding documentation.

Marketing manager

So far we have had positive experiences with Hotelbird. The application is easy to understand and if we had any questions, we always had a direct contact person/we could always be helped quickly

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Expert Q&A and Partner Recommendations

Recommend empty

hotelbird hasn’t been recommended by any experts or partners yet

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GETTING STARTED

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Features

Other

6/21 features

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • Europe
VERIFIED MARKETS
  • Germany

2 Verified hotelbird Reviews

Likelihood to Recommend
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This vendor is 98% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Contactless Check-in providers. It is advised that you ask for recent references before proceeding.

February 24, 2022

Hotelbird Review: Very agile & customer focused player for check-in solution in hospitality

Head of IT from Extended Stay & Serviced Apartments in München (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The product originally comes from the hotel sector, but also works very well for serviced apartments too. Special requirements of serviced apartments are implemented continuously and quickly. What sets ho...

What do you dislike or think could be improved?

More detailed documentation on updates and news, for example in a newsletter. Full remote support on terminals. More detailed onboarding documentation.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

February 02, 2022

Hotelbird Review: Great collaboration

Marketing manager from City Center Hotels in Berlin (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Fully automated check-in and check-out processes that optimally complement and support the work of the employees. Smart key and digital registration forms allow the guest, with the help of the simple appl...

What do you dislike or think could be improved?

So far we have had positive experiences with Hotelbird. The application is easy to understand and if we had any questions, we always had a direct contact person/we could always be helped quickly

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5

Pricing

Freemium (hotel can trial for free)
free product tier
Implementation fee
$2501-$7500
Monthly subscription (/room/month)
$3/room/month - $6/room/month

Recent News & Content

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Popular Hotelbird Integrations

View all (12 hotelbird Integrations)