eRoom Cast

Ranked 5 (out of 40) in Hospitality TV

Hospitality TV

Hiperpersonaliza la experiencia de tus huéspedes a través de la TV en tu hotel

Ratings Snapshot

Certificate of Excellence
Read 4 reviews
100%
Recommend
HTR Score icon
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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eRoom Cast has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #5 out of 40 in Hospitality TV

Ease of Use
5.0/5
ROI
5.0/5
Implementation
4.5/5
Customer Support
4.8/5
Verified Customer Support

eRoom Suite’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
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  • Branded Hotels Leader: Monscierge
    100%
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  • Luxury Hotels 1 verified reviews
    100%
    1 verified reviews

eRoom Cast Overview

eRoom Cast Overview

Con eRoom Cast tus huéspedes podrán disfrutar sus contenidos en la TV de tu hotel, mientras conoces sus gustos para ofrecerles los productos o servicios que necesitan en el momento más oportuno de su estancia. Impulsa los productos y servicios de terceros directamente en las TVs del hotel. Desde el módulo admin, programa las publicidades, segmenta los públicos y elige los horarios de transmis...

About eRoom Suite

Founded in 1991 | Headquarters in Spain | 8 employees

eRoom Suite es el único sistema de comunicación Omnicanal con el huésped que impulsa la hiperpersonalización de su estancia y eleva la rentabilidad del hote...

Pros & Cons

Like 100% recommend

manager

The convenience for the guest and the ease of using the entire application in complete safety. Advertising module that allows us to reach the client in a more personal and precise way. Ease of installation and ease of in...

Hotel Manager

The customer experience, upgrades the hotel level. How the Tv looks when it turns on. The ease to pair devices.

CBO

With the implementation of eRoom Hotspot we are taking advantage of 100% of the Wi-Fi network of our hotel. We can share our terms and conditions with the guest when accessing our network and we can know their route and ...

It is difficult to find a point of improvement in such a complete product. The only thing I would recommend would be to increase the number of Mobile Apps supported by the Cast device.

Hotel Manager

The system speed when it turns on, it should be faster than it is, the fact that this is a Google device and not native makes you wait a bit until eroom cast starts.

manager

The number of applications that support the cast system to be able to use more features that users have and enjoy the service more

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Expert Q&A and Partner Recommendations

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Features

Other

15/22 features

Active Markets

MARKETS SERVED
  • Africa
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
VERIFIED MARKETS
  • Spain
  • Venezuela

4 Verified eRoom Suite Reviews

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This vendor is 97% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Hospitality TV providers. It is advised that you ask for recent references before proceeding.

May 03, 2022

eRoom Cast Review: Awesome customer service from the very beginning, Marta and all the team solved all my questions.

Hotel Manager from Luxury Hotels in Barcelona (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The customer experience, upgrades the hotel level. How the Tv looks when it turns on. The ease to pair devices.

What do you dislike or think could be improved?

The system speed when it turns on, it should be faster than it is, the fact that this is a Google device and not native makes you wait a bit until eroom cast starts.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 25, 2022

eRoom Cast Review: A software that helped us to know the preferences of our guests using the hotel Wi-Fi

CBO from Branded Hotels in (Venezuela)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

With the implementation of eRoom Hotspot we are taking advantage of 100% of the Wi-Fi network of our hotel. We can share our terms and conditions with the guest when accessing our network and we can know ...

What do you dislike or think could be improved?

I would add more statistics to the Admin Module, the current ones are great but there is always room for improvement and the data is constantly updated

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

March 16, 2022

eRoom Cast Review: Excellent solution for our apartments

manager from Extended Stay & Serviced Apartments in Barcelona (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The convenience for the guest and the ease of using the entire application in complete safety. Advertising module that allows us to reach the client in a more personal and precise way. Ease of installatio...

What do you dislike or think could be improved?

The number of applications that support the cast system to be able to use more features that users have and enjoy the service more

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

February 15, 2022

eRoom Cast Review: A smart and beneficial investment for our hotel

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

eRoom Cast has been one of the smartest and most beneficial investments we have made to improve our guest experience. We have loved how intuitive the application is and how easy it is to implement, it has...

What do you dislike or think could be improved?

It is difficult to find a point of improvement in such a complete product. The only thing I would recommend would be to increase the number of Mobile Apps supported by the Cast device.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

Pricing

Monthly subscription (/room/month)
Less than $3/room/month

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