eRoom Cast

5.0 (4 REVIEWS)

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HT Score  
0 out of 100
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Unranked in Hospitality TV

Hiperpersonaliza la experiencia de tus huéspedes a través de la TV en tu hotel

eRoom Suite has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.8/5
ROI
5.0/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eRoom Cast is the #16 most trending product in the Hospitality TV category (out of 46) and the #849 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

eRoom Suite’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About eRoom Cast
Founded in 1991 | Headquarters in Spain | 8 employees
Con eRoom Cast tus huéspedes podrán disfrutar sus contenidos en la TV de tu hotel, mientras conoces sus gustos para ofrecerles los productos o servicios que necesitan en el momento más oportuno de su estancia. Impulsa los productos y servicios de terceros directamente en las TVs del hotel. Desde el módulo admin, programa las publicidades, segmenta los públicos y elige los horarios de transmisión deseados gracias a su integración nativa con eRoom CRM. Crea experiencias hiperpersonalizadas para tus huéspedes e incrementa las ventas cross-selling y upselling de tu hotel Ofrece una experiencia hiperpersonalizada cumpliendo con la GDPR y protegiendo sus datos en todo momento.

Capabilities

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eRoom Suite doesn’t have any benefits or use cases available

Features

Branding & Customization

4/5 features

Casting & Streaming

4/5 features

Messaging & Communication

4/5 features

Promotions

4/5 features

Analytics & Reporting

4/5 features

Pricing

Pricing Available By Request

eRoom Suite has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Small (2)
  • Medium (1)
  • X-Large (2)

Country

  • Spain
    Spain
    (3)
  • Venezuela
    Venezuela
    (2)

Region

  • Europe
    Europe
    (3)
  • South America
    South America
    (2)
10

Awesome customer service from the very beginning, Marta and all the team solved all my questions.

Hotel Manager from 25-49 room Luxury Hotel in Barcelona (Spain)

Verified
2 years ago
The customer experience, upgrades the hotel level. How the Tv looks when it turns on. The ease to pair devices.
Country Spain
Hotel Manager
Medium Hotel
10

A software that helped us to know the preferences of our guests using the hotel Wi-Fi

CBO from 200 to 499 room Branded Hotel in (Venezuela)

Verified
2 years ago
With the implementation of eRoom Hotspot we are taking advantage of 100% of the Wi-Fi network of our hotel. We can share our terms and conditions with the guest when accessing our network and we can know their route and places of greatest frequency with the Heatmap tool. In this way we can know when to send personalized advertising to your...
Country Venezuela
CBO
X-Large Hotel
10

Excellent solution for our apartments

manager from 10 to 24 room Extended Stay & Serviced Apartment in Barcelona (Spain)

Verified
2 years ago
The convenience for the guest and the ease of using the entire application in complete safety. Advertising module that allows us to reach the client in a more personal and precise way. Ease of installation and ease of integration with our management systems
Country Spain
manager
Small Hotel
10

A smart and beneficial investment for our hotel

from 10 to 24 room Extended Stay & Serviced Apartment in Barcelona (Spain)

Verified
2 years ago
eRoom Cast has been one of the smartest and most beneficial investments we have made to improve our guest experience. We have loved how intuitive the application is and how easy it is to implement, it has also allowed us to learn much more about our customers and promote promotions and services within the hotel
Country Spain
Small Hotel
  • 1

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Integrations

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Support

Unverified

eRoom Suite has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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