Sonifi

2.9 (17 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Technology, Over-the-Top, Hospitality Services, Internet, Interactive Television, and Professional Solutions

More than 50% of Sonifi’s reviews come from United States of America.

Ratings Summary

2.9
Poor
Ease of Use
3.9/5
Customer Support
2.8/5
ROI
2.3/5
Implementation
3.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Sonifi is the #6 most trending product in the Hospitality TV category (out of 46) and the #550 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Sonifi’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Sonifi
Founded in 1980 | Headquarters in Sioux Falls, SD | 517 employees
SONIFI Solutions, Inc. ("SONIFI"‹) is an interactive content and connectivity solutions provider. The company serves approximately 1.2 million hotel rooms worldwide in addition to healthcare facilities throughout the United States with core services that include interactive television, broadband, connectivity, and advertising media solutions along with nationwide technical and professional support services. The company's corporate headquarters are in Los Angeles, CA and the primary operations center is in Sioux Falls, SD. The company also maintains offices in Silicon Valley as well as offices in Canada and Mexico and a network of field service facilities serving the companys customers throughout the United States and Canada. SONIFI's primary customer base is in the continental United States, however they also deliver services in Canada, Mexico and 15 other countries through relationships with local licensees.

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Sonifi doesn’t have any screenshots available

Capabilities

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Sonifi doesn’t have any benefits or use cases available

Features

Branding & Customization

4/5 features

Casting & Streaming

4/5 features

Messaging & Communication

4/5 features

Promotions

4/5 features

Analytics & Reporting

4/5 features

Pricing

Pricing Available By Request

Sonifi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare Sonifi to Top Alternatives

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We are a technology firm that promises to increase your communication, guest experience and staff accountability for the hospitality industry.

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Hotelier Rating

Excellent
1
Very Good
5
Average
3
Poor
3
Terrible
5

Property Size

  • Medium (1)
  • Large (3)
  • X-Large (2)

Country

  • United States of America
    United States of America
    (12)

Region

  • North America
    North America
    (12)
7

Not the best, probably not the worst

General Manager from in

Verified
6 years ago
- Easy to use when working properly - Fulfills basic needs of guests - Ability to shut movies off if no payment provided by guest
General Manager
8

Good variety of movies but system can be difficult to work with when guests have issues

Operations Manager from Airport/Conference Hotel in Kansas City (United States of America)

Verified
6 years ago
The content available is really great and up to date. We get movies that are still in theaters in our guest rooms which guests love. I also like that there aren't many technical problems.
Country United States of America
Operations Manager
0

The Sonifi company is not a good TV service provider that I would ever recommend.

General Manager from in

Verified
6 years ago
Nothing
General Manager
8

Keeping pace with the pace of technology.

General Manager from 100 to 199 room Boutique in Nashville (United States of America)

Verified
6 years ago
They've added streaming/casting to their platform - keeping up with guest behaviors
Country United States of America
General Manager
Large Hotel
7

Finally, technology from home to the road

General Manager from Resort in Honolulu (United States of America)

Verified
6 years ago
Allows guests the opportunity to use their phones to stream in room
Country United States of America
General Manager
5

The same old thing

Director of Hotel Operations from 100 to 199 room Branded Hotel in Asheville (United States of America)

Verified
6 years ago
I like that they've been around awhile which provides consistency
Country United States of America
Director of Hotel Operations
Large Hotel
5

In-room entertainment that checks the box, but lacks the ROI!

General Manager from in

Verified
6 years ago
There isn't anything that I can truly say stands out that I like about this product. TV is a necessity and Sonifi does the job, but its definitely outdated.
General Manager
8

Topnotch provider of in-room entertainment with seamless implementation process

General Manager from Branded Hotel in Sedona (United States of America)

Verified
6 years ago
In-room entertainment is table stakes these days and Sonifi provides a great option for it. The onboarding and installation process was also really seamless and smooth which was a really pleasant surprise.
Country United States of America
General Manager
9

Ok provider for basic in room entertainment

General Manager from 75-99 room Branded Hotel in Bedford (United States of America)

Verified
6 years ago
I like that we can have in room movies and the customer service has been good to us
Country United States of America
General Manager
Large Hotel
7

Solid provider of guest room entertainment

General Manager from Luxury Hotel in San Jose (United States of America)

Verified
6 years ago
Sonifi is super easy to use both for our guests and for staff. They now have Google Chromecast as an option as well which makes connecting to TVs with the inexpensive dongle super easy and familiar to many guests.
Country United States of America
General Manager
  • 1
  • 2

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Integrations

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Company Functionality
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Stayntouch

This integration hasn’t been verified by Sonifi yet.

Stayntouch

94% recommended by 160 hotels


Amadeus

This integration hasn’t been verified by Sonifi yet.

Amadeus

83% recommended by 154 hotels

Staff Collaboration Tools
Crave Interactive

This integration hasn’t been verified by Sonifi yet.

Crave Interactive

90% recommended by 144 hotels

In-Room Hotel Tablets
Maestro PMS

This integration hasn’t been verified by Sonifi yet.

Maestro PMS

87% recommended by 39 hotels

Property Management Systems
Hudini

This integration hasn’t been verified by Sonifi yet.

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93% recommended by 34 hotels


InnQuest

This integration hasn’t been verified by Sonifi yet.

InnQuest

85% recommended by 110 hotels

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SkyTouch Technology

This integration hasn’t been verified by Sonifi yet.

SkyTouch Technology

89% recommended by 108 hotels

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Planet

This integration hasn’t been verified by Sonifi yet.

Planet

80% recommended by 102 hotels

Property Management Systems

Support

Unverified

Sonifi has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

59%

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