Get an AI powered branded guest app by Duve - ready in a week!
Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Portier
4.6 (7 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Portier
Unranked in Hotel Guest Apps
Creating an Emotional Bond with your Guests via Custom Smartphones
93% recommended by 6 hotels
Portier has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Portier?
Founded in 2016 | Headquarters in Bangkok (Thailand) | 16 employees
Portier is a guest engagement platform designed specifically for the hospitality industry. By placing hotel-branded smartphones in rooms, Portier helps hotels achieve over 80% guest engagement levels, significantly boosting incremental revenues from ancillary services. The platform enhances hotel operations by providing a browser-based portal where staff can easily upload menus, create promotional content, add videos, and more.
Portier’s system allows hotel staff to send chat and push messages directly to individual guests or groups, ensuring that guests are well-informed and guided throughout their stay. This leads to a more efficient and enriched overall hotel experience, covering aspects like housekeeping and local destination exploration. By simplifying communication and engagement, Portier fits seamlessly into existing hotel operations, improving both guest satisfaction and operational efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Portier products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Portier Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Portier Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Portier
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Portier's Provided Description:
"By placing hotel-branded smartphones in rooms, we help hotels deliver guest engagement levels of over 80%, a strong increase in incremental revenues from ancillary services, and more efficiency in back-office processes including housekeeping. Hotel staff control the experience from a browser-based portal which is focused on promoting simplicity, and staff members can upload menus, create promotional content, add videos and more. By sending chat and push messages directly to guests or groups, hotels can keep their guests informed, guide them during their destination exploration, and add efficiency to the overall hotel experience."
FAQs
Portier Alternatives
Not sure if Portier is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Portier doesn’t have any benefits or use cases available
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Portier Reviews Summary
Ease of Use
4.4/5
Customer Support
4.9/5
ROI
3.8/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Portier is the #47 most trending product in the Hotel Guest Apps category (out of 92) and the #1427 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morePortier’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Portier Pricing
Pricing Available By Request
Portier has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare Portier to Top Alternatives
Guest Experience Platform • Fully customizable and integrated guest app
From check-in to check-out, Hoteza GuestApp brings every request, interaction, and service into one digital app: communication, upsells, in-room control and beyond.
Want to find out if Portier is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
8
The Portier App help us to get in touch with our Hotel Guests
General Manager from 100 to 199 room City Center Hotel in Lausanne (Switzerland)
Verified
6 years ago
The Portier App help us to get in touch with our Hotel Guest and to offer a better Service.
Guests love the idea to have Internet access everywhere and so all information they need.
The contact with the Service is always plesent and the help quicky.
Switzerland
Switzerland
General Manager
Large Hotel
9
Use friendly and informative
General Manager from 50-74 room City Center Hotel in Kata Beach (Thailand)
Verified
6 years ago
It's easy and simple
Use friendly and informative
Does assist our guests to understand our facilities better
Thailand
Thailand
General Manager
Mid-Sized Hotel
10
Excellent solution for hotels with an international guests
Marketing Manager from 25-49 room Luxury Hotel in Amsterdam (Netherlands)
Verified
6 years ago
Excellent solution for hotels with an international guests. Hotels staff can easily communicate with guests via GoPortier chat. Unlimited worldwide calls is a huge benefit as well as wifi hotspot with the possibility to share with up to 5 devices. Professional customer support staff makes cooperation with GoPortier very easy and extremely h...
Netherlands
Netherlands
Marketing Manager
Small Hotel
8
Push information to alert guests
Assistant Front Office Manager from 25-49 room Bed & Breakfast & Inn in Nong Kae (Thailand)
Verified
6 years ago
Push up message very nice that can push the information to alert guest and also insert picture that let guest very easy for guest and butler to communication, but if can insert picture more that one will be better.
Thailand
Thailand
Assistant Front Office Manager
Small Hotel
10
Always improving
Marketing & Communications Manager from 25-49 room Luxury Hotel in Bangkok (Thailand)
Verified
6 years ago
Portier helps make life a lot easier for us, the hotel, to communicate to guests. Best of all is that it is paperless and reduces the amount of paper/ printout on promotions, information etc.
Portier is real time. Things updated are instantly push out on all devices.
Thailand
Thailand
Marketing & Communications Manager
Small Hotel
10
Guests can ring any calls for free. It is quite convenience for foreigners.
Hospitality from 100 to 199 room Bed & Breakfast & Inn in Bangkok (Thailand)
Verified
6 years ago
Guests can ring any calls for free. It is quite convenience for foreigners. Reducing the paper because the hotel can send message via Portier to guest instead.
Thailand
Thailand
Hospitality
Large Hotel
10
Well-designed App. (Functions) for Hotels
VP-Strategic Hotel Management from 100 to 199 room Bed & Breakfast & Inn in Bangkok (Thailand)
Verified
6 years ago
All functions in the smartphone are well designed which serve our needs in order to deliver service beyond guests expectation while staying.
Thailand
Thailand
VP-Strategic Hotel Management
Large Hotel
- 1
It looks like Portier is not recommended by any hotels
Check out the top 10 most recommended Portier alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Portier hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsPortier Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality |
|---|
Portier doesn’t have any integrations that match your criteria
Support
Unverified
Portier has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get personalized product recommendations
Product recommendations advisor
