Increase tips by 5X to attract & retain more staff
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Hifive
5.0 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hifive
Unranked in Digital Tipping Solutions
Cashless tipping and guest feedback analytics for hotels
100% recommended by 6 hotels
More than 50% of Hifive’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of Hifive’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
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What is Hifive?
Founded in 2021 | Headquarters in Austin (United States) | 3 employees
Hifive is a digital tipping solution designed specifically for the hospitality industry. It helps increase employees' wages by enabling end-to-end encrypted tips from guests. Hifive is particularly valuable for hotels looking to recruit and retain staff, as it provides an easy way for guests to tip employees digitally. In addition, it gathers useful guest intelligence data. This information helps hoteliers improve their guest experience scores by focusing on what guests value the most. Hifive seamlessly fits into any hotel's operations, enhancing both employee satisfaction and guest experience.
Capabilities
Full Automation & Management
Full Automation & Management
Hifive takes care of all the heavy lifting, from processing payments to disbursing payouts to your team so you can focus on what matters.
Friction-less Design
Friction-less Design
Customers can interact with Hifive without downloading any app or creating an account. It's as simple as scanning a QR code or clicking a link.
Analytics & Insights
Analytics & Insights
We collect and analyze customer insights so you can make informed decisions about your business.
Complete Branded Experience
Complete Branded Experience
Hifive is fully customizable to match your brand. We also offer a white-labeled solution so your customers never leave from the brand journey.
Flexible Payout Options
Flexible Payout Options
Direct or Payroll Payouts - Disburse tips through Venmo, Cash App, Bank Account, PayPal, or even in the form of a gift card.
Features
Delivery Mechanism
4/5 features
Payment Methods
4/5 features
Payouts & Fulfillment
4/5 features
Customization & Branding
4/5 features
Feedback Collection
4/5 features
Tax & Compliance
4/5 features
Hifive Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Hifive is the #3 most trending product in the Digital Tipping Solutions category (out of 14) and the #279 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHifive’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hifive Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Hifive to Top Alternatives
✅ Increase tips by 5x ✅ Boost retention by 30% with hospitality's #1 end-to-end digital tipping platform.
Digital tipping boosts take-home pay while providing valuable insights and elusive guest feedback
Want to find out if Hifive is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Best in the space - a crowded space but this one stands out!
Chief Development Officer from 200 to 499 room Bed & Breakfast & Inn in Atlanta (United States of America)
Verified
2 months ago
We engaged HiFive about a year ago to replace a competitor we had at our portfolio. Immediate, our Team members began to embrace the change and already we see so much more value in this including higher employee retention and satisfaction to go along with the ease of use from the customer and the team member facing side of things - A+ job g...
United States of America
United States of America
Chief Development Officer
X-Large Hotel
10
Hifive is truly the Digital Tipping Solution
Human Resources from 200 to 499 room Boutique in West Palm Beach (United States of America)
Verified
10 months ago
Hifive has helped drive our housekeeping and valet tips up in our multiple hotels across the US. They are committed to providing the best customer service which includes a fast response time from their professional and friendly staff. They are able to personalize your dashboard, reports and even the tipping website.
United States of America
United States of America
Human Resources
X-Large Hotel
10
Simply the BEST!
HR Manager from 100 to 199 room Bed & Breakfast & Inn in Amarillo (United States of America)
Verified
10 months ago
It's user friendly. Our guests are enjoying sharing the love with our curators. Hifive listens to any feedback we may have and puts it into action.
United States of America
United States of America
HR Manager
Large Hotel
10
HiFive's from Guests to Heart of House!
Sr. Payroll Manager from 10 to 24 room Boutique in Washington (United States of America)
Verified
10 months ago
The HiFive program benefits both our guests and employees. It serves as a seamless platform through which guests can express their appreciation by tipping our hardworking staff members for their exceptional service delivery. Witnessing our employees receive recognition from our guests for their dedication to creating memorable and enjoyable...
United States of America
United States of America
Sr. Payroll Manager
Small Hotel
10
love this product!!
AGM from 50-74 room Bed & Breakfast & Inn in Inglewood (United States of America)
Verified
13 months ago
I like the fact that the employees can send their tips to different places like cashapp, venmo, or even a digital gift card
United States of America
United States of America
AGM
Medium Hotel
10
The future of tipping!
Regional Director of Human Resources from 100 to 199 room Luxury Hotel in Austin (United States of America)
Verified
14 months ago
What a wonderful company to partner with in the hospitality industry. Its completely user friendly and adaptable to our needs.
United States of America
United States of America
Regional Director of Human Resources
Large Hotel
- 1
It looks like Hifive is not recommended by any hotels
Check out the top 10 most recommended Hifive alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Hifive is a great digital/cashless tipping solution for increasing a hotel's service staff wages. Easy for guests and the hotel. I am showing great results within my customer base. Hifive helps hotels attract and retain staff (i.e. housekeepers, front desk) while providing great incentive to the team. Every hotel should put in place a tipping solution. I'd highly recommend Hifive.
Showing all answers to: "What does this product or service do well?"
Hifive is a great digital/cashless tipping solution for increasing a hotel's service staff wages. Easy for guests and the hotel.
I am showing great results within my customer base. Hifive helps hotels attract and retain staff (i.e. housekeepers, front desk) while providing great incentive to the team.
Every hotel should put in place a tipping solution. I'd highly recommend Hifive.
Question:
What differentiates this product or service from the competition?
Answer:
Hifive is easy to implement and cost-effective. With a no-download web app for guests to submit tips and hotel reviews. Hoteliers are looking for ways to stay competitive in this tough market. Hifive is an effective solution.
Showing all answers to: "What differentiates this product or service from the competition?"
Hifive is easy to implement and cost-effective. With a no-download web app for guests to submit tips and hotel reviews.
Hoteliers are looking for ways to stay competitive in this tough market. Hifive is an effective solution.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Digital tipping solutions are the new trend, and they are here to stay. Hotels can use these tools to help increase the earning potential of their hard-working team members. When looking for a solution, I would recommend working with solutions that are adaptable and innovative. Hifive checks all the boxes.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Digital tipping solutions are the new trend, and they are here to stay. Hotels can use these tools to help increase the earning potential of their hard-working team members.
When looking for a solution, I would recommend working with solutions that are adaptable and innovative.
Hifive checks all the boxes.
Recommended by
Chris May
Owner
@
HotelTechConsultant
Chris May
Owner
@
HotelTechConsultant
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Hifive Integrations
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100% recommended by 1 hotels |
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Support
Unverified
Hifive has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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