The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Abbiamo analizzato 549 recensioni verificate di albergatori, confrontato funzionalità, prezzi e casi studio reali per evidenziare dove ciascuna piattaforma eccelle. La scelta giusta dipende dal tipo di struttura e dalle tue priorità:
HOTELTIME eccelle in ease of use and customer support — soprattutto per le strutture brand (4.9/5) , con funzionalità esclusive come Payment processing and Guest CRM.
PT. Supranusa Sindata eccelle .
Valutazioni fianco a fianco basate su 549 recensioni verificate di albergatori su HTR.
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| Prezzo di Partenza | From $600/mo | Contact sales |
| Recensioni Verificate | 549 | 0 |
Dopo aver analizzato 549 recensioni verificate, gli utenti di HOTELTIME apprezzano maggiormente user interface and learning curve, supporto tecnico, reporting and analytics, mentre gli utenti di PT. Supranusa Sindata evidenziano . Clicca su qualsiasi tema per vedere cosa dicono i recensori.
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Come si classifica ciascun prodotto tra i fornitori Sistemi di gestione immobiliare per diverse dimensioni di struttura, tipologie e regioni — basato su recensioni verificate di albergatori in ogni segmento.
Per Dimensione Hotel
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| Piccolo (10-24 camere) ▾ | #5 219 recensioni | — |
| Medio (25-74 camere) ▾ | #3 238 recensioni | — |
| Grande (75-199 camere) ▾ | #2 46 recensioni | — |
| Extra-Grande (200+ camere) ▾ | #8 7 recensioni | — |
Per Tipo di Struttura
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| Boutique ▾ | #5 239 recensioni | — |
| Lusso ▾ | #3 241 recensioni | — |
| Catena / Brand ▾ | #4 143 recensioni | — |
| Soggiorno Prolungato ▾ | #4 49 recensioni | — |
Per Regione
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| Nord America | #52 4 recensioni | — |
| Europa ▾ | #2 384 recensioni | — |
| Asia Pacifico ▾ | #5 111 recensioni | — |
| Medio Oriente ▾ | #1 21 recensioni | — |
Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest satisfaction, and revenue. HotelTime PMS by HOTELTIME is an established, feature-rich cloud platform trusted by over 650 properties worldwide, while PT. Supranusa Sindata offers a less-publicized, Indonesia-based solution focused on multi-property management and point-of-sale tools. Both aim to streamline hotel operations, but their market presence, features, and support differ dramatically.
Given their contrasting profiles, your decision hinges on your hotel’s size, location, and operational complexity. Do you need a globally proven, highly reviewed system with extensive integrations? Or a regional, flexible platform tailored to specific operational needs? Which aligns better with your future growth plans?
HotelTime PMS is a comprehensive, cloud-based solution with a proven track record in over 650 properties across more than 20 countries, supported by 433 recent reviews and a 4.83/5 overall rating. Its extensive feature set includes revenue management, CRM, automated night audit, online check-in, and integrations with third-party systems, making it suitable for properties of all sizes, from boutique hotels to resorts.
PT. Supranusa Sindata, on the other hand, is a regional provider based in Indonesia, with 27 years of experience and a focus on multi-property management, point of sale, and retail solutions. It lacks recent reviews and a broad public reputation, which makes assessing its reliability and feature depth more challenging.
While HotelTime’s reviews highlight its ease of use, support, and continuous innovation, PT. Supranusa Sindata offers tailored solutions for the Indonesian market with a focus on integrated management and support. Do you prioritize a globally tested platform with high user satisfaction, or are you seeking a regional partner with specialized offerings?
Edge: HotelTime PMS.
If your hotel needs a scalable, widely adopted PMS with a rich feature set, go with HotelTime. Its offerings include integrated CRS, guest CRM, EPoS, automated night audit, and support for multi-currency, multi-lingual environments—ideal for properties aiming for international guests or multiple locations.
If your focus is on a regional, fully integrated management system with strong point-of-sale capabilities, especially in Indonesia or Southeast Asia, PT. Supranusa Sindata could be a fit. Its solutions cater to both budget and luxury hotels, with tailored services for multi-property management and retail integrations.
For large, international hotels or chains seeking proven reliability, HotelTime’s extensive global presence and reviews make it the preferable choice. Conversely, if your hotel operates primarily within Indonesia and requires a localized approach with dedicated support, PT. Supranusa Sindata might serve your needs better.
Edge: HotelTime PMS.
HotelTime PMS boasts a high ease-of-use rating of 4.66/5, with reviews emphasizing its user-friendly interface and intuitive workflows. Its onboarding process typically scores 4.63/5, and support staff are praised for their responsiveness, which eases staff adoption across departments.
PT. Supranusa Sindata lacks detailed recent user feedback, but its regional focus suggests a customizable platform that might require more training and onboarding. The absence of recent reviews makes it difficult to assess its usability, especially for international users unfamiliar with localized interfaces.
Based on current data, HotelTime’s modern, accessible design offers a smoother experience for staff, especially those familiar with cloud systems. PT. Supranusa Sindata may require more initial effort to implement effectively.
Edge: HotelTime PMS.
HotelTime PMS offers over 51 unique features, including EPoS, integrated CRS, guest CRM, online check-in, automated night audit, revenue management, gift vouchers, and a built-in booking engine—covering nearly every operational need. Its modular system supports automation, multi-currency, multilingual capabilities, and extensive integrations with 58 verified partners.
PT. Supranusa Sindata provides a range of management tools, including hotel management, point of sale, and retail systems, but lacks detailed public information on specific features or a comparable count. Its focus appears more regional and less specialized for broad hotel operations.
If you prioritize a system with a vast array of features, automation tools, and proven integrations, HotelTime stands out. Should your needs be more niche or localized, PT. Supranusa Sindata may suffice, but limited public data hinders a full comparison.
Edge: HotelTime PMS.
HotelTime boasts a support rating of 4.73/5, with reviews highlighting quick, knowledgeable responses and proactive onboarding. Its global user base benefits from extensive online resources, regular updates, and a dedicated customer success team.
PT. Supranusa Sindata’s support details are limited, but it provides 24/7 support and consulting services tailored for the Indonesian market. Since it operates regionally without recent reviews available publicly, assessing its responsiveness or quality is difficult.
Given the volume of recent reviews and high support ratings, HotelTime offers more reliable and well-documented support. PT. Supranusa Sindata’s regional support may be strong locally but lacks recent independent validation.
Edge: HotelTime PMS.
HotelTime has a user rating of 4.83/5 based on 433 reviews, with recent feedback emphasizing its ease of use, operational efficiency, and support quality. Its property segments, including resorts and city hotels, consistently rate it highly, with 93% likelihood to recommend.
PT. Supranusa Sindata has no recent reviews or publicly available ratings, making it impossible to gauge user satisfaction or compare hotel segment-specific feedback.
The high review count and recent positive feedback strongly favor HotelTime, indicating broader hotel confidence and satisfaction.
Edge: HotelTime PMS.
HotelTime PMS is priced at a flat $600 monthly fee, with no mention of hidden charges or implementation fees. Its pricing model is straightforward, but additional costs may arise from optional modules or integrations.
PT. Supranusa Sindata does not publicly disclose pricing details, which suggests customized quotes based on hotel size and needs. Its regional focus might imply different pricing structures, possibly more flexible for local properties.
If predictable, transparent pricing is critical for your decision, HotelTime’s clear fee structure offers peace of mind. For tailored regional solutions, contact PT. Supranusa Sindata directly.
Not ideal if your hotel is a small, single-property operation with very localized needs or limited budget for system investment. HotelTime’s extensive features and global support suit medium to large properties aiming for growth and efficiency.
Not ideal if your hotel operates globally or requires a highly reviewed, proven international system. Its limited recent reviews and regional focus suggest it’s better suited for localized, specific operational needs.
HotelTime PMS is a comprehensive, globally tested platform with a vast feature set and a strong recent review base. Its high ratings in ease of use, support, and overall satisfaction make it a trusted choice for properties seeking operational efficiency and growth.
PT. Supranusa Sindata, meanwhile, offers a regional, flexible approach tailored to the Indonesian market, with a focus on multi-property and point-of-sale management. Its limited recent feedback and lower international visibility make it less suitable for global or large-scale operations.
If your hotel aims for international reach, advanced automation, and proven reliability, HotelTime PMS is the clear recommendation. For regional, cost-sensitive, or niche needs, PT. Supranusa Sindata could be worth exploring, but limited data presents challenges.
In conclusion, for most hotels looking for a robust, well-supported, and highly reviewed PMS, HotelTime PMS stands out as the better choice. Its widespread adoption and current positive feedback confirm its position as a leading property management system in the market.
I prezzi di Sistemi di gestione immobiliare raramente sono semplici. Ecco cosa sappiamo dai dati pubblici sui prezzi di ciascun fornitore. Richiedi sempre un preventivo personalizzato per la dimensione della tua struttura.
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| Starting Price | From $600/mo | — |
Secondo il database prodotti di HTR, HotelTime PMS e PT. Supranusa Sindata condividono 0 funzionalità. Ecco le differenze principali — funzionalità che uno ha e l'altro no.
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Visualizzazione delle principali differenze. Altre 39 funzionalità differiscono tra questi prodotti.
Abbiamo analizzato 8 casi studio verificati per confrontare cosa gli hotel ottengono realmente con ciascuna piattaforma su quattro obiettivi di business chiave.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Nessun caso studio pubblicato per questo obiettivo.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Nessun caso studio pubblicato per questo obiettivo.
Cosa amano gli albergatori
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Sebbene la reattività e la disponibilità del team di supporto siano apprezzate, alcune recensioni suggeriscono che orari più estesi per il supporto te... Sebbene la reattività e la disponibilità del team di supporto siano apprezzate, alcune recensioni suggeriscono che orari più estesi per il supporto tecnico migliorerebbero ulteriormente l'esperienza dell'utente, garantendo assistenza in ogni momento, soprattutto per gli utenti internazionali.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Dove gli albergatori sollevano obiezioni
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Funzionalità uniche
Dove le valutazioni divergono di più
Dipende dalle tue esigenze. HotelTime PMS e PT. Supranusa Sindata condividono molte funzionalità Property Management Systems di base, ma ciascuno ha capacità uniche. HotelTime PMS offre 58 partner di integrazione verificati, mentre PT. Supranusa Sindata ne offre 7. Consulta il confronto delle funzionalità sopra per vedere dove differiscono prima di cambiare.
Gli hotel piccoli dovrebbero dare priorità alla facilità d'uso e a un onboarding rapido. HotelTime PMS è in testa per facilità d'uso con 4.7/5 vs 0.0/5. Cerca prezzi trasparenti e un'opzione di prova o demo. Filtra le recensioni su ogni pagina prodotto per dimensione della struttura per sentire le opinioni di hotel simili al tuo.
HotelTime PMS: No. PT. Supranusa Sindata: No. Nessuno dei due prodotti offre attualmente un livello gratuito. La maggior parte dei fornitori Property Management Systems offre demo o prove gratuite — richiedine una a ciascuno per valutare prima di impegnarti.
L'HT Score è una classifica composita che considera 4 gruppi di criteri e oltre una dozzina di variabili per aiutare gli albergatori a confrontare oggettivamente i prodotti tecnologici per hotel. HOTELTIME ha un HT Score di 91 e PT. Supranusa Sindata ha 0. Ecco come viene calcolato il punteggio.
| Gruppo di Criteri | Peso | Cosa Misura |
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| Valutazioni e Recensioni dei Clienti |
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Quanto raccomandano gli utenti questo prodotto? Punteggio Valutazioni, Volume Recensioni, Quota di Voce, Profondità Recensioni, Recenza Recensioni, Storie di Successo ▾ Il fattore con il peso maggiore. Analizza le valutazioni medie di soddisfazione (probabilità di raccomandazione, facilità d'uso, assistenza, ROI), il numero totale di recensioni rispetto ai concorrenti nella categoria, la recenza delle recensioni (almeno 20 recensioni negli ultimi 6 mesi) e la quota di voce tra clienti hotel unici per rilevare bias di selezione. |
| Ecosistema dei Partner |
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Quanto raccomandano i partner tecnologici questa azienda? Raccomandazioni dei Partner, Quantità Integrazioni, Qualità Integrazioni ▾ Valuta le raccomandazioni dei partner come voti di fiducia degli esperti, il numero di integrazioni verificate e la qualità dell'ecosistema — la media degli HT Score dei partner di integrazione. I prodotti con ecosistemi di integrazione di qualità superiore hanno maggiori probabilità di offrire uno stack tecnologico connesso. |
| Centralità del Cliente |
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Quanto è orientata al cliente questa organizzazione? Assistenza Certificata, Coerenza delle Recensioni, Completezza del Profilo ▾ Valuta se l'azienda ha ottenuto la Certificazione di Assistenza Clienti HTR, mantiene una raccolta di recensioni costante nel tempo (un indicatore di cultura orientata al feedback) e mantiene i profili prodotto completi con funzionalità, screenshot, prezzi e caratteristiche. |
| Portata, Solidità e Risorse |
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Quanto è estesa la portata e le risorse di questa azienda? Portata Geografica, Solidità nel Tempo, Risorse Aziendali, Punteggio di Tendenza ▾ Misura la presenza globale (paesi e regioni servite), gli anni di attività come indicatore di stabilità, il numero di dipendenti come indicatore di risorse e un punteggio di tendenza basato su richieste degli acquirenti, recensioni, raccomandazioni dei partner e attività stampa degli ultimi dodici mesi. |
Le valutazioni e le recensioni dei clienti sono di gran lunga il fattore più importante nell'algoritmo dell'HT Score. HTR non accetta pagamenti per classifiche più alte. Tutte le recensioni sono verificate — solo i professionisti del settore alberghiero con affiliazioni confermate possono inviare valutazioni. Visualizza la metodologia completa dell'HT Score →
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