LiveRate

0.0 (0 REVIEWS)

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LiveRate

Unranked in Direct Booking Tools

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What is LiveRate?

Founded in 2015 | Headquarters in Munich | 170 employees
LiveRate is a comprehensive SaaS platform tailored for the hospitality industry, focusing on increasing direct bookings and enhancing guest interactions. 1. **AI Summary Reviews**: LiveRate leverages AI-driven analytics to compile comprehensive guest reviews, providing hotels with actionable insights to improve services and enhance guest satisfaction. 2. **AI Summary Recommendations**: The platform uses AI to offer targeted recommendations for both hotel services and nearby attractions, aiming to personalize the guest experience and increase engagement. 3. **Company Writeup**: LiveRate's software suite consists of LiveRate Compare and LiveRate Chat. LiveRate Compare is a price comparison widget that helps drive direct bookings on hotel websites by showcasing competitive rates, thus retaining customers who might otherwise book through third-party sites. LiveRate Chat is an intelligent chatbot-driven platform facilitating hotel-guest interactions via popular messaging apps like Facebook Messenger, covering everything from booking inquiries to in-stay service requests. Utilizing machine learning and natural language processing, LiveRate enhances the entire guest experience, ensuring timely and efficient communication.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of LiveRate products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by LiveRate

FAQs

Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Q1 '26 Direct Booking Tools Survey Insights

Is LiveRate a good fit for your hotel?

Mid-sized
95% (190)
#1 of 11

Mid-sized hotels say that The Hotels Network's Direct Booking Tools are valued for their user-friendly interface, robust personalization options, and comprehensive support, as noted in verified HotelTechReport reviews. These strengths help boost direct bookings and improve conversion rates in Mid-sized hotels.

Small
93% (63)
#1 of 11

Small hotels say that Smart Host GmbH's Direct Booking Tools rank highly due to their user-friendly interface, excellent customer support, and seamless integration with existing systems, according to verified HotelTechReport reviews. These features are crucial for simplifying operations in Small hotels.

Large
95% (77)
#1 of 7

Large hotels say that The Hotels Network's Direct Booking Tools excel in delivering personalized website customization, effective price comparison features, and enhanced guest engagement as per verified HotelTechReport reviews. These strengths are pivotal for boosting direct bookings and optimizing marketing strategies in Large hotels.

Resorts
94% (160)
#1 of 13

Resort hotels say that The Hotels Network's Direct Booking Tools enhance engagement with personalized messaging, improve direct bookings through intuitive rate comparison features, and offer responsive customer support, according to verified HotelTechReport reviews.

Boutique Hotels
95% (189)
#1 of 12

Boutique hotels say that The Hotels Network's Direct Booking Tools ranks highly in verified HotelTechReport reviews, highlighting strengths important to boutiques such as user-friendly interfaces, strong customer support, and effective personalization options for enhanced direct bookings and guest engagement.

Bed & Breakfast & Inns
96% (105)
#1 of 12

Bed-N-Breakfast hotels say that The Hotels Network's Direct Booking Tools rank highly according to verified HotelTechReport reviews due to their personalization capabilities, reliable customer support, and user-friendly interface, which collectively enhance direct booking efficiency and guest engagement.

United States
98% (108)
#1 of 7

Hotels in the United States say that The Guestbook's Direct Booking Tools product significantly elevates their capability to drive direct bookings and boost guest loyalty, with seamless integration and user-friendly features being particularly praised. While many appreciate the program's ability to enhance conversions and offer flexible rewards which resonate with both guests and management goals, they note the need for broader integrations and enhanced marketing efforts to maximize its impact. For U.S. hotels, the ability to effectively compete with larger chains and online travel agencies while maintaining brand uniqueness and operational ease is paramount, and The Guestbook consistently meets these critical needs.

Italy
100% (9)
#1 of 6

Hotels in Italy say that Blastness's Direct Booking Tools are highly valued for their ease of use and comprehensive support, which are paramount for local hoteliers balancing traditional hospitality with modern technological demands. The tools effectively enhance direct bookings through user-friendly interfaces optimized for mobile use, quick load times, and sophisticated revenue management features, which are crucial in Italy's competitive and diverse hospitality landscape. Additionally, Italian hotels appreciate the exceptional customer support and the ability of Blastness systems to work efficiently without needing complex integrations, further aligning with their operational needs and feature requirements.

United Kingdom
98% (28)
#1 of 6

Hotels in the United Kingdom say that The Hotels Network's Direct Booking Tools are highly effective for increasing direct sales while offering a user-friendly interface and exceptional customer support, which are crucial for both independent hotels and larger chains seeking seamless integration and ease of use. UK hotels particularly appreciate the system's intuitive nature, targeted personalization features, and ongoing innovation, though they express a need for enhanced self-service training resources and greater interoperability with existing CRM systems to further streamline operations and enhance data utilization.

Full 2026 Direct Booking Tools Survey Findings

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LiveRate Reviews Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, LiveRate is the #19 most trending product in the Direct Booking Tools category (out of 56) and the #843 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

LiveRate’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

LiveRate Pricing

Pricing Available By Request

LiveRate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Developed for hoteliers by hoteliers, The Guestbook: Cash Rewards Suite is a collection of growth driving enhancements to help boost direct bookings and increase your net revenue.

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LiveRate Reviews

Hotelier Rating

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0
Very Good
0
Average
0
Poor
0
Terrible
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LiveRate Integrations

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Bookassist
Bookassist

95% recommended by 348 hotels

Booking Engine
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Support

Unverified

LiveRate has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2026

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HT Score

0/100

Recommended

0%

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