Sertifi for Authorizations

4.7 (111 REVIEWS)

HTR Score icon
HT Score  
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Work For Sertifi Inc? Claim Profile

Product Banner
Write a review

Sertifi for Authorizations

4.8 (111 REVIEWS)

Ranked 2 (out of 15) in Cyber Security & Fraud Prevention

Reduce chargebacks and get secure credit card authorization forms back in minutes with Sertifi.

User avatar image User avatar image User avatar image

95% recommended by 215 hotels

Accor, Marriott, IHG & 212 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Sertifi Inc’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Sertifi for its ease of use, fraud prevention, and integration capabilities, which streamline payment collection and contract signing processes. The system benefits hotels by increasing revenue through quicker payment collections and decreasing costs by reducing chargebacks and paper use. However, some users find aspects of its user interface and administrative functions less intuitive. Overall, Sertifi enhances guest confidence and operational efficiency, although a few technical improvements could further optimize its usage.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Accor, Marriott, IHG & 212 others

Read their reviews

Support

Supportive

Hoteliers often praise the support offered by Sertifi Inc’s Cyber Security & Fraud Prevention product, Sertifi for Authorizations. Users have highlighted the availability of support through accessible channels like chat, phone or email, ensuring prompt resolution of issues with knowledgeable and effective staff. Additionally, support eases the setup and training process for new users, making onboarding efficient. Resources provided, such as FAQs, tutorials, and documentation, are found to be helpful and informative, contributing to a smooth user experience.

3.9095373844213 months ago

Verified

... 1) Send email or text reminder 2) To be connected to cell phone 3) Combine all company transaction in one file. ...

See full review

Project Manager

2.9417954492044 months ago

Verified

... Sertifi is fully PCI compliant. Kaylee was amazing to work with! ...

See full review

Automation

Streamlined

Hoteliers often emphasize the effective automation capabilities of Sertifi, highlighting how it streamlines various processes and enhances workflow efficiency. They appreciate that Sertifi significantly reduces the need for manual tasks during booking and reporting, which helps minimize errors and saves time. The automation feature is intuitive and easy to use, making it a valuable tool for hotel staff to manage deposits and contracts seamlessly. Overall, users find the automation in Sertifi to be impactful, contributing to a more efficient operation and improved customer experience.

3.909537387935 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

Group Sales Manager

2.1030857752281 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts ...

See full review

Group Sales Manager

2.1030857754152 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts. Forget printing ...

See full review

Integrations

Connected

Hoteliers often highlight the integration capabilities of Sertifi for Authorizations, noting the broad range of systems it can connect with, such as property management systems (PMS), customer relationship management (CRM) tools, and various payment processors. They appreciate that these integrations are generally easy to set up, which saves significant time and resources. Additionally, the reliability of these integrations is frequently praised, as they typically function smoothly without sync issues. However, there are occasional mentions of the need for more customization options to tailor the integrations to meet specific business needs.

Head of Payments Product Management

12.683730939863 months ago

Verified

... Sertifi has the scale to service our hotels, and has partnerships with other vendors, allowing hotels to bundle products together in a way that makes it easier for them to implement total solution ...

See full review

Head of Payments Product Management

12.683730940023 months ago

Verified

... Deeper integrations with some of their partners and better understanding of the potentially fragmented hotel technical landscape could smooth the implementation process ...

See full review

Head of Payments Product Management

12.683730940157 months ago

Verified

... A solid partner for our hotels ...

See full review

3.9095373918993 months ago

Verified

... 1) Send email or text reminder 2) To be connected to cell phone 3) Combine all company transaction in one file. ...

See full review

3.9095373920284 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

Value

Balanced

Hoteliers often appreciate the value offered by Sertifi Inc’s Cyber Security & Fraud Prevention product, Sertifi for Authorizations, by highlighting its accurate fraud check and detailed fraud scores, which assist in deciding which credit cards to accept. They find great value in how the service streamlines processes from proposals to deposits while providing control over client interactions. The ease of receiving notifications when clients open and complete tasks, along with a simple and user-friendly dashboard, is frequently praised. Hoteliers also value the payment processing software for making deposits seamless, reducing the need for follow-ups, and offering a clear view of task progress. The tool’s security measures, such as ensuring privacy and providing secure links, enhance client confidence and add to its perceived value. Furthermore, Sertifi mitigates traditional hassles by offering quick contract exchanges with timestamped verification and frequent reminders, which hotel industry professionals find incredibly valuable, noting the significant growth and expansion of services since its inception.

Head of Payments Product Management

12.683730944107 months ago

Verified

... A solid partner for our hotels ...

See full review

Finance Manager

4.1676019120102 months ago

Verified

... The fraud check is pretty accurate. I really appreciate how detailed the fraud scores are. It makes it very useful when trying to decide what credit cards to accept on property! ...

See full review

3.9095373960308 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

Group Sales Manager

2.1030857832572 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy ...

See full review

Group Sales Manager

2.1030857833878 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy ...

See full review

Group Sales Manager

2.1030857835122 months ago

Verified

... Great All Around Tool ...

See full review

Group Sales Manager

2.1030857836406 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts. Forget printing, scanning, and finding a pen, Sertifi provides an efficient way to get my contracts in the hands of the signors, and back to me, with an immediate copy sent to both parties. There is no question as to who signed, as it must go to their email alone, as is timestamped accordingly. Serifi also sends pleasant reminders on both the deposits and contracts to ensure clients keep these important items at the top of mind. I am very pleased with how much Sertifi has grown since I first started using them. The fact that they just keep expanding their services ...

See full review

Functionality

Balanced

Hoteliers often praise Sertifi Inc’s Cyber Security & Fraud Prevention product, Sertifi for Authorizations, for its functionality in efficiently handling core tasks such as booking, deposits, and authorizations. Users appreciate the streamlined automation of processes, which significantly reduces manual effort, especially in scenarios like following up with clients. The system’s notification feature is highlighted for its efficiency, allowing users to track and manage tasks with ease. The dashboard is noted for its simplicity and user-friendliness, enabling easy oversight of progress and allowing team members to stay informed. Additionally, the security features instill confidence among users, ensuring client data privacy and trustworthiness, which is crucial for handling sensitive information such as payments. Overall, hoteliers find the functionality of Sertifi robust and integral to their operations, aiding in the smooth management of bookings and financial transactions.

Director

13.07082772281 months ago

Verified

... "Sertifi has been a lifesaver for us! Since we started using Sertifi, we have seen a quicker turn around when collecting payments while completely streamlining our Accounting/Finance team’s ...

See full review

Director

13.070827722984 months ago

Verified

... "Sertifi has been a lifesaver for us! Since we started using Sertifi, we have seen a quicker turn around when collecting payments while completely streamlining our Accounting/Finance team’s ...

See full review

Director

13.070827723126 months ago

Verified

... "Sertifi has been a lifesaver for us! Since we started using Sertifi, we have seen a quicker turn around when collecting payments while completely streamlining our Accounting/Finance team’s ...

See full review

Director

13.070827723256 months ago

Verified

... For our organization we would really appreciate more flexibility on contract sharing. My direct report would desire it be a bit more intuitive ...

See full review

Head of Payments Product Management

12.683730949199 months ago

Verified

... Sertifi has the scale to service our hotels, and has partnerships with other vendors, allowing hotels to bundle products together in a way that makes it easier for them to implement total solution ...

See full review

Head of Payments Product Management

12.683730949335 months ago

Verified

... Sertifi has the scale to service our hotels, and has partnerships with other vendors, allowing hotels to bundle products together in a way that makes it easier for them to implement total solution ...

See full review

Finance Manager

4.167601917223 months ago

Verified

... Search tool could be a bit easier, however, once I learned how to navigate, it's really not too bad. Not many changes are needed in my opinion. ...

See full review

3.9095374012298 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

3.9095374013605 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

3.9095374014882 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

3.9095374016122 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

3.9095374017376 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

3.9095374018631 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

3.9095374019982 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

3.909537402124 months ago

Verified

... *Secure *Fast *Can be traceable *Convenient to Guest and Accounting -very easy to find previous transaction *Each file contains company name , account, and guest name with date. ...

See full review

Project Manager

2.9417954667667 months ago

Verified

... The reporting process could be a bit more robust for our sales & finance teams. Fields that could be noted as numbers onl so it flags when characters are added. The reporting process could be ...

See full review

Project Manager

2.9417954668929 months ago

Verified

... The reporting process could be a bit more robust for our sales & finance teams. Fields that could be noted as numbers onl so it flags when characters are added. The reporting process could be ...

See full review

Project Manager

2.9417954670202 months ago

Verified

... Navigating the site is quite straightforward and user-friendly. Additionally, working with Kaylee Jones has been a fantastic experience! She’s attentive to our needs, patient, and incredibly knowledgeable. She’s always available to help, accessible via email and Teams ...

See full review

Project Manager

2.9417954671614 months ago

Verified

... Sertifi is fully PCI compliant. Kaylee was amazing to work with! ...

See full review

Project Manager

2.9417954673085 months ago

Verified

... The reporting process could be a bit more robust for our sales & finance teams. Fields that could be noted as numbers onl so it flags when characters are added. The reporting process could be ...

See full review

Project Manager

2.9417954674436 months ago

Verified

... The reporting process could be a bit more robust for our sales & finance teams. Fields that could be noted as numbers onl so it flags when characters are added. The reporting process could be ...

See full review

Project Manager

2.9417954675683 months ago

Verified

... The reporting process could be a bit more robust for our sales & finance teams. Fields that could be noted as numbers onl so it flags when characters are added. The reporting process could be ...

See full review

Project Manager

2.9417954676915 months ago

Verified

... The reporting process could be a bit more robust for our sales & finance teams. Fields that could be noted as numbers onl so it flags when characters are added. The reporting process could be ...

See full review

Project Manager

2.9417954678166 months ago

Verified

... The reporting process could be a bit more robust for our sales & finance teams. Fields that could be noted as numbers onl so it flags when characters are added. The reporting process could be ...

See full review

Group Sales Manager

2.103085790532 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts ...

See full review

Group Sales Manager

2.1030857906612 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has ...

See full review

Group Sales Manager

2.1030857907889 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contract ...

See full review

Group Sales Manager

2.1030857909192 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients ...

See full review

Group Sales Manager

2.1030857910499 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and complete tasks. Their dashboard is super simple to work with and user friendly for the clients. Their Payments Processing Software make deposits are a breeze, as all I need to do is input the deposits for the date I want to send and they automatically go to the client's inbox. I like that all can see progress on this, so even my other team members can easily see where we are. I can also confidently share this link with my customers knowing their privacy is taken very seriously. This day and age, clients are wary of opening links, or especially paying by them. Sertifi makes sure the client knows security is important and has made their process very trustworthy and safe. Besides deposits, I love using Sertifi for contracts ...

See full review

User Interface

Intuitive

Hoteliers often find that the user interface of Sertifi for Authorizations is straightforward and user-friendly, contributing to overall ease of navigation. Several hoteliers note that while the navigation is generally intuitive, the search tool could be improved for better usability. Additionally, there are suggestions that some buttons, particularly those for starting or completing documents, could be made more visible and clear, as their current placement can be confusing. Despite these areas for improvement, the user interface is considered efficient once users become accustomed to it, with minimal changes needed to enhance overall experience. Visual design, responsiveness, and usability are positively mentioned, but clarity of button placement remains a notable area for further refinement.

Director

13.070827730175 months ago

Verified

... For our organization we would really appreciate more flexibility on contract sharing. My direct report would desire it be a bit more intuitive ...

See full review

Finance Manager

4.1676019238878 months ago

Verified

... Great Tool! ...

See full review

Finance Manager

4.167601924036 months ago

Verified

... Search tool could be a bit easier, however, once I learned how to navigate, it's really not too bad. Not many changes are needed in my opinion. ...

See full review

3.9095374080358 months ago

Verified

... Better, Fast, and more safe credit card and payment handling. ...

See full review

Project Manager

2.9417954726841 months ago

Verified

... Navigating the site is quite straightforward and user-friendly. Additionally, working with Kaylee Jones has been a fantastic experience! She’s attentive to our needs, patient, and incredibly ...

See full review

Project Manager

2.941795472814 months ago

Verified

... Navigating the site is quite straightforward and user-friendly. Additionally, working with Kaylee Jones has been a fantastic experience! She’s attentive to our needs, patient, and incredibly ...

See full review

Project Manager

2.9417954729465 months ago

Verified

... Navigating the site is quite straightforward and user-friendly. Additionally, working with Kaylee Jones has been a fantastic experience! She’s attentive to our needs, patient, and incredibly ...

See full review

Group Sales Manager

2.1030857956705 months ago

Verified

... I believe the actual button to start/complete the documents or payment could look a little more clear. It is currently in the corner by the person who sends it, where I think it could be more easy to ...

See full review

Group Sales Manager

2.1030857958042 months ago

Verified

... I believe the actual button to start/complete the documents or payment could look a little more clear. It is currently in the corner by the person who sends it, where I think it could be more easy to ...

See full review

Group Sales Manager

2.1030857959371 months ago

Verified

... I believe the actual button to start/complete the documents or payment could look a little more clear. It is currently in the corner by the person who sends it, where I think it could be more easy to ...

See full review

Group Sales Manager

2.1030857960656 months ago

Verified

... As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my client ...

See full review

Group Sales Manager

2.1030857961891 months ago

Verified

... I believe the actual button to start/complete the documents or payment could look a little more clear. It is currently in the corner by the person who sends it, where I think it could be more easy to ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Ease of Use
Secure Payment Integration
Document Management
Flexibility/Customizability
User Training and Support
Administrative Efficiency
Fraud Prevention
Notification System
Fraud Score

What Types of Hotels Sertifi Inc is Popular For

Size

14 | X-Small (1-9 room)

4 | Small (10-24 room)

11 | Medium (25-74 room)

61 | Large (75-199 room)

134 | X-Large (200+ room)

Country

206 | United States of America

7 | Canada

3 | United Arab Emirates

3 | Mexico

2 | Qatar

1 | United Kingdom

1 | India

1 | Jordan

1 | Jamaica

1 | Cayman Islands

Type

148 | Branded Hotels

90 | Luxury Hotels

75 | Airport/Conference Hotels

75 | Resorts

61 | City Center Hotels

59 | Boutiques

58 | Bed & Breakfast & Inns

36 | Limited Service & Budget Hotels

12 | Extended Stay & Serviced Apartments

9 | Casinos

9 | Hostels

6 | RV Parks & Campgrounds

4 | Vacation Rentals & Villas

2 | Motels

Region

216 | North America

6 | Middle East

2 | Central America

1 | Europe

1 | Asia Pacific

Category

131 | Payments Processing Software

111 | Cyber Security & Fraud Prevention

36 | RFPs & Proposal Management Software

Didn’t find what you were looking for?

What is Sertifi Inc?

Founded in 2008 | Headquarters in Chicago (United States) | 80 employees
Sertifi for Authorizations is a digital credit card authorization platform designed specifically for the hospitality industry. It streamlines and secures the process of collecting and verifying payment details, helping hotels to increase revenue through faster payment collections and reduce costs associated with chargebacks and paper use. The system's ease of use and integration capabilities enhance operational efficiency and guest confidence by providing a seamless and secure transaction experience. With advanced fraud tools included in every subscription, hotels can detect payment risks early and enhance overall financial security.

View website

Capabilities

Free Fraud Verification Tools

Address Verification Service

Free e-Confirmations

Reduced Turnaround Times

PCI Compliance

Features

Security

4/5 features

Compliance

4/5 features

Data Management

4/5 features

Available Add-ons & Modules

Advanced Fraud Tools

Instantly verify every transaction and get the necessary information to deny potentially fraudulent transactions. Review an A-F fraud score and other details to help you validate payment information before fraud results in expensive, time-consuming chargebacks.

INCLUDED

e-Confirmations

Receive virtual card and credit card details the smart, secure way. Leading travel management and payment partners integrate with Sertifi, giving travel professionals an easy, PCI-compliant way to send you your guest’s payment and booking information. On the receiving end, all it takes is signing up for a free Sertifi e-confirmations portal or turning it on from your existing authorizations portal.

INCLUDED

Embedded Forms

Easily link to your authorization forms directly from your website, email signature, or other location. By making it easy to purchase spa services, gift cards, and more, your customers can enjoy greater convenience while you enjoy higher revenue with no extra effort.

PREMIUM ADD-ON

Sertifi Inc Reviews Summary

4.7
Excellent
111 reviews
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Branded Hotels 96% recommended by 148 Branded Hotels
Luxury Hotels 94% recommended by 90 Luxury Hotels
Airport/Conference Hotels 96% recommended by 75 Airport/Conference Hotels
Resorts 92% recommended by 75 Resorts
City Center Hotels 96% recommended by 61 City Center Hotels
Boutiques 96% recommended by 59 Boutiques
Bed & Breakfast & Inns 94% recommended by 58 Bed & Breakfast & Inns
Limited Service & Budget Hotels 97% recommended by 36 Limited Service & Budget Hotels
Extended Stay & Serviced Apartments 96% recommended by 12 Extended Stay & Serviced Apartments
Casinos 95% recommended by 9 Casinos
Hostels 95% recommended by 9 Hostels
RV Parks & Campgrounds 88% recommended by 6 RV Parks & Campgrounds
Vacation Rentals & Villas 88% recommended by 4 Vacation Rentals & Villas
Motels 90% recommended by 2 Motels

Achievements

Trending Product

This vendor's trending score is rising, Sertifi for Authorizations is the #2 most trending product in the Cyber Security & Fraud Prevention category (out of 15) and the #291 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Sertifi Inc’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
83 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Sertifi Inc Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sertifi Inc Average Sertifi Inc

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

1

Success Stories

5

References

6

Featured Customers

More Products by Sertifi Inc

https://ucarecdn.com/eafce1a4-a685-4d9a-91de-af4a1a2d51ca/-/crop/1334x834/118,0/-/preview/
SertifiPay Payments Processing Software

There’s a reason 20,000+ unique hospitality businesses Sertifi. Simplify selling by electronically capturing payments and agreement e-signatures from one secure platform. Behind the scenes, SertifiPay processes payments in a fast, PCI compliant manner at a lower cost to you. Our customers have saved up to $175k a year in processing fees.

4.7 (131 REVIEWS)

https://ucarecdn.com/6f69fea2-e5ba-4685-8454-536cb10816a5/-/crop/1334x834/118,0/-/preview/
Sertifi for Authorizations Cyber Security & Fraud Prevention

There’s a reason 20,000+ unique hospitality businesses trust Sertifi. Start capturing digital credit card authorization forms with Sertifi, a PCI compliant solution that's easy and secure for you and your customers. Your peers are already getting forms back in minutes and detecting payment risk early. Every subscription comes with free AI-powered advanced fraud tools, helping you save hundreds to thousands a year on chargebacks.

4.7 (111 REVIEWS)

https://ucarecdn.com/e291cbe4-7244-4a00-86f5-ce44845a3dce/-/crop/1334x834/118,0/-/preview/
Sertifi for e-Signatures & Payments RFPs & Proposal Management Software

20,000+ unique hospitality businesses are already capturing e-signatures and payments with Sertifi, the more convenient, secure way to finalize agreements. Let guests respond online from any device, and you'll see signed contracts and payments flow in 90% faster. Simplify and secure your workflows, reduce payment costs and fraud, and maximize convenience for your guests with a single solution.

4.9 (36 REVIEWS)

Sertifi Inc Reviews

Hotelier Rating

Excellent
197
Very Good
19
Average
5
Poor
4
Terrible
2

Property Size

  • X-Small (14)
  • Small (4)
  • Medium (11)
  • Large (61)
  • X-Large (134)

Country

  • United States of America
    United States of America
    (206)
  • Canada
    Canada
    (7)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • Mexico
    Mexico
    (3)
  • Qatar
    Qatar
    (2)
  • United Kingdom
    United Kingdom
    (1)
  • India
    India
    (1)
  • Jordan
    Jordan
    (1)
  • Jamaica
    Jamaica
    (1)
  • Cayman Islands
    Cayman Islands
    (1)

Region

  • North America
    North America
    (216)
  • Europe
    Europe
    (1)
  • Asia Pacific
    Asia Pacific
    (1)
  • Middle East
    Middle East
    (6)
  • Central America
    Central America
    (2)

Hoteliers say

Hoteliers like Sertifi for its ease of use, fraud prevention, and integration capabilities, which streamline payment collection and contract signing processes. The system benefits hotels by increasing revenue through quicker payment collections and decreasing costs by reducing chargebacks and paper use. However, some users find aspects of its user interface and administrative functions less intuitive. Overall, Sertifi enhances guest confidence and operational efficiency, although a few technical improvements could further optimize its usage.

AI-generated from the text of customer reviews

Ease of Use
Secure Payment Integration
Document Management
Flexibility/Customizability
User Training and Support
Administrative Efficiency
Fraud Prevention
Notification System
Fraud Score

Looking for specific info?

10

Great All Around Tool

Group Sales Manager from 500+ room Branded Hotel in Nashville (United States of America)

Verified
2.1030858281015 months ago
As a sales manager for hotels, I use Sertifi almost daily. This has only grown since the first time I started using it 5 years ago. From proposal to deposits and everything in between, Sertifi has given me control on how to efficiently help my clients. I save time on following up with clients as I get notification as soon as they open and c...
Country United States of America
Group Sales Manager
X-Large Hotel
Share review
10

Sertifi is fully PCI compliant. Kaylee was amazing to work with!

Project Manager from 200 to 499 room Branded Hotel in Rose Hall (Jamaica)

Verified
2.9417955064647 months ago
Navigating the site is quite straightforward and user-friendly. Additionally, working with Kaylee Jones has been a fantastic experience! She’s attentive to our needs, patient, and incredibly knowledgeable. She’s always available to help, accessible via email and Teams whenever needed.
Country Jamaica
Project Manager
X-Large Hotel
Share review
9

Better, Fast, and more safe credit card and payment handling.

from 200 to 499 room Boutique in Walnut Creek (United States of America)

Verified
3.90953744268 months ago