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Thynk Groups & Events
4.5 (93 REVIEWS)
Iva, Jakob, Matti + 9 more experts recommend Thynk
Read RecommendationsRanked 2 (out of 14) in Hotel Sales Software
Hoteliers voted Thynk as the #3 Hotel Sales Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldSales automation and analytics
88% recommended by 90 hotels
Rotana, Generator, Barrière & 87 others
Bell - AI powered product analyst
I analyzed all of Thynk’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Thynk for its ability to centralize operations and integrate CRM, event management, and sales functions, leading to improved decision-making. Thynk enhances customer relationships by automating contracting processes and offering seamless communication across hotel portfolios. Its Salesforce foundation allows for deep data analysis, optimizing revenue management and cost-efficiency. The integration with existing systems supports hotel operations, helping streamline tasks and boost productivity.
Rotana, Generator, Barrière & 87 others
Read their reviewsSupport
Responsive
Hoteliers often praise Thynk’s Hotel Sales Software product, Thynk Groups & Events, for its exceptional customer support. They highlight the responsiveness of Thynk’s support team, noting that issues are promptly addressed and resolved. The support staff is commended for their expertise and knowledge, which proves invaluable during the onboarding process and beyond. Hoteliers appreciate the comprehensive support resources available, including FAQs, tutorials, and documentation, which facilitate a smoother experience when using the software. These elements collectively contribute to a positive perception of Thynk, fostering confidence among hoteliers in their ability to effectively adopt and integrate the platform into their operations.
Director of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... Thynk Software has it ALL! ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... I like the ease of listening and then straightaway doing a test to see if I have learnt the chapter that then gives a sense of completion ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... It is go as you learn so once you start the new system then you can revert back to the chapters so maybe if you make a mistake on the new system something could pp up on the lines go back to the chapter training ...
See full reviewBooking office manager
1 months ago
Verified
... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...
See full reviewBooking office manager
1 months ago
Verified
... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... Top Account Manamfement ...
See full reviewCluster DOSM
11 months ago
Verified
... None Once start to use, may needs to share.Also, concerned about productivities form all properties would be correct. And some hotel there are 2 companies, concerned productions would be correct ...
See full reviewSales Manager
6 months ago
Verified
... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...
See full reviewSales Manager
6 months ago
Verified
... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...
See full reviewDOS
4 months ago
Verified
... Develop many features to support customer analysis. Information need to update easily and saving time. Features support and link each other ...
See full reviewDOS
4 months ago
Verified
... Develop many features to support customer analysis. Information need to update easily and saving time. Features support and link each other ...
See full reviewCluster Sales Manager
3 months ago
Verified
... Communication tools with Client like Email through Think and also the chat . the address search bar and friendly use ...
See full reviewCRM Project manager
2 months ago
Verified
... The Community would benefit from having more users actively discussing together, to exchange tips and best practices. The Analytics Dashboards are very rich, it would be helpful to have some help ...
See full reviewCRM Project manager
2 months ago
Verified
... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one ...
See full reviewCRM Project manager
2 months ago
Verified
... The Community would benefit from having more users actively discussing together, to exchange tips and best practices. The Analytics Dashboards are very rich, it would be helpful to have some help ...
See full reviewSenior Area Sales Manager
2 months ago
Verified
... Thynk has been a fantastic CRM for our team! It’s extremely user friendly, making it easy for everyone to get up and running quickly. The platform offers a smooth experience for tracking sales ...
See full reviewSalesforce Inhouse Consultant
1 months ago
Verified
... They should do some business analysis together with the customer at the beginning of the project in order to find the ideal solutions for custom needs. Thynk needs more people for constant and quick ...
See full reviewSalesforce Inhouse Consultant
1 months ago
Verified
... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty intuitive to use solution. The customer's needs are heard and will be taken into account when it comes to further developments. For example, regular calls with the Product and University team are offered where planned developments or certain topics are presented and discussed directly with all interested ...
See full reviewSalesforce Inhouse Consultant
1 months ago
Verified
... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty intuitive to use solution. The customer's needs are heard and will be taken into account when it comes to further developments. For example, regular calls with the Product and University ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...
See full reviewGeneral Manager
1 months ago
Verified
... Unfortunately, the log-in is constantly not working and you have to consult the helpdesk again and again. Work steps are delayed for days. Working time is lost. A vicious circle. ...
See full reviewDirector of Key Account Management, MICE, Airline and Consortia
1 months ago
Verified
... In some cases more flexibility of usage is needed but software sometimes is limited in accessibility - different clients need different application or specific and unique application but sometimes ...
See full reviewDirector of Key Account Management, MICE, Airline and Consortia
1 months ago
Verified
... Full possibility to maintain customer data, analyses and creating dashboards. Perfect for deep dive into data and simple way of working. Strong possibility to increase revenue and experiences on both ...
See full reviewReservation Agent
1 months ago
Verified
... I found the training content very complicated and found it unfortunate that all the content was only available in English because I didn't understand some things at all, despite reading and listening ...
See full reviewDirector of Sales and Marriott
1 months ago
Verified
... CRM on the road that supports while on sales calls and on business trips, easy interface to use and teach others. ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a commitment ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a commitment to resolving ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing ...
See full reviewHead of Technology
1 months ago
Verified
... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI full in action for enquiry ...
See full reviewHead of Technology
1 months ago
Verified
... A complete Hotel Sales Customer relationship management platform. ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient workflows. This integrated approach not only enhances collaboration but also supports ...
See full reviewSenior EventsCo-ordinator
1 months ago
Verified
... There are some basic tweaks that would help as we use the tool for creating event orders and availability of spaces/bedrooms. • Multi edit pax on multiple event lines at once. • Function Diary ...
See full reviewSales assistant
1 months ago
Verified
... I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system. ...
See full reviewSales assistant
1 months ago
Verified
... I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system. ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better team collaboration across departments. There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized. However, the platform is consistent ...
See full reviewData management
1 months ago
Verified
... There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized further. However, it’s worth noting that Thynk continuously improves its platform with each update, demonstrating a clear commitment to user satisfaction. The updates often introduce not only performance enhancements but also new features that address evolving industry needs. This ongoing refinement ensures that the system remains both relevant and reliable, adapting to changing market demands. Overall, Thynk has been a game-changer for us, streamlining operations and empowering our team to focus on what matters most: delivering exceptional guest experiences. It has significantly reduced manual effort, allowing us to save time and allocate resources more effectively. By continuously exceeding expectations, Thynk has become an indispensable tool in our operations, and we are confident in its ability to support ...
See full reviewProduct Owner
1 months ago
Verified
... I had the chance to work with Thynk since 2 years now and it still a pleasure to work with them. Their strenghts: Communication / Efficiency / Expertise / Proactive ...
See full reviewProduct Owner
1 months ago
Verified
... Nothing! They supported us in all aspects of the project. It is the best team I worked with. I recommend 100%. ...
See full reviewProduct Owner
1 months ago
Verified
... Nothing! They supported us in all aspects of the project. It is the best team I worked with. I recommend 100%. ...
See full reviewProduct Owner
1 months ago
Verified
... Nothing! They supported us in all aspects of the project. It is the best team I worked with. I recommend 100%. ...
See full reviewSales Manager
1 months ago
Verified
... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...
See full reviewDirector of Sales - National Sales Office
30 days ago
Verified
... • Contracting, specifically for the centralized sales office • Simplifying the rate loading process • Streamlining the ADPs process • Easy accessibility • Multi-device access ...
See full reviewDirector of Business Development
30 days ago
Verified
... Better Interface and synchronization with PMS to avoid manual update to have accurate figures. Manual copy of Hug number of accounts to Thynk. doubts about how accurate the figures requires to check ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the automation features of Thynk's Hotel Sales Software, emphasizing its effectiveness in simplifying and enhancing operational workflows. The software's ability to automate processes such as billing, reporting, and contracting significantly reduces manual tasks, minimizes errors, and boosts overall efficiency. Additionally, automated email reminders for payments and task management further streamline tasks. Users appreciate the platform's continuous updates, which frequently introduce new automation features that align with evolving industry needs. This focus on automation has proven to be a substantial advantage, allowing hotel staff to concentrate more on delivering exceptional guest experiences rather than administrative burdens.
Director of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... 1. To monitor sales activities 2. to qualify new prospect accounts 3. To increase sales revenue on existing accounts 4. To incraese revenue on new accounts ...
See full reviewSales Manager
6 months ago
Verified
... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...
See full reviewLeasing Coordinator
2 months ago
Verified
... Clean and intuitive interface makes it easy to navigate between different sections. Straightforward dashboard QuickSimple to add new leads Excellent filtering options make it easy to sort and locate ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...
See full reviewCorporate Director of Sales
1 months ago
Verified
... It is a great platform that can track activity records, keep all database and learning & training information. ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... Thynk has been a game-changer for our organization, playing a pivotal role in centralizing customer data, streamlining communication, and enhancing relationship management. Its robust capabilities have significantly boosted our sales team's productivity by delivering actionable insights and providing efficient tools for managing customer interactions seamlessly. Moreover, the intuitive and user-friendly design of Thynk’s Event Management Software has been a substantial advantage for our larger MICE properties, simplifying the management of complex events. The ease of onboarding new properties onto the platform has further streamlined our operations, enabling swift integration and ensuring ...
See full reviewGroup F&B Manager
1 months ago
Verified
... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient ...
See full reviewHead of Technology
1 months ago
Verified
... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI ...
See full reviewSenior EventsCo-ordinator
1 months ago
Verified
... There are some basic tweaks that would help as we use the tool for creating event orders and availability of spaces/bedrooms. • Multi edit pax on multiple event lines at once. • Function Diary When you bring the diary up can it automatically go ...
See full reviewSales assistant
1 months ago
Verified
... I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system. ...
See full reviewSales assistant
1 months ago
Verified
... I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system. ...
See full reviewData management
1 months ago
Verified
... There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized further. However, it’s worth noting that Thynk continuously improves its platform with each update, demonstrating a clear commitment to user satisfaction. The updates often introduce not only performance enhancements but also new features that address evolving industry needs. This ongoing refinement ensures that the system remains both relevant and reliable, adapting to changing market demands. Overall, Thynk has been a game-changer for us, streamlining operations and empowering our team to focus on what matters most: delivering exceptional guest experiences. It has significantly reduced manual ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I'm using CRM Sales Force and happy with ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly by CRM from the emails received, or for the adaptation ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewDirector of Sales - National Sales Office
30 days ago
Verified
... • Contracting, specifically for the centralized sales office • Simplifying the rate loading process • Streamlining the ADPs process • Easy accessibility • Multi-device access ...
See full reviewDirector of Sales - National Sales Office
30 days ago
Verified
... • Contracting, specifically for the centralized sales office • Simplifying the rate loading process • Streamlining the ADPs process • Easy accessibility • Multi-device access ...
See full reviewDirector of Sales - National Sales Office
30 days ago
Verified
... • Contracting, specifically for the centralized sales office • Simplifying the rate loading process • Streamlining the ADPs process • Easy accessibility • Multi-device access ...
See full reviewDirector of Sales - National Sales Office
30 days ago
Verified
... • Contracting, specifically for the centralized sales office • Simplifying the rate loading process • Streamlining the ADPs process • Easy accessibility • Multi-device access ...
See full reviewDirector of Sales - National Sales Office
30 days ago
Verified
... • Contracting, specifically for the centralized sales office • Simplifying the rate loading process • Streamlining the ADPs process • Easy accessibility • Multi-device access ...
See full reviewKey Account Manager
30 days ago
Verified
... Easy of use and very well organized, along with the detailed dashboard and graphics, also easy to add the sales activities ...
See full reviewIntegrations
Connected
Hoteliers often highlight the seamless integrations of Thynk's Hotel Sales Software, particularly its CRM and email marketing products, with existing systems like PMS and POS. This integration offers real-time synchronization that boosts productivity by ensuring data accuracy and accessibility, reducing errors, and improving workflow efficiency. Additionally, the ability to manage accommodations and venue bookings through a single platform, along with CRM updates, facilitates a streamlined and efficient process. Overall, the integration capabilities of Thynk’s software are seen as a substantial benefit, simplifying operations and providing more efficient workflows.
Director of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... As a relatively new product on the market, there are always ways to improve- but as a customer, Thynk listens to my suggestions, dreams- as far fetched as they may be- for "it would be great if x worked this way" and they look into making this a reality. The biggest improvement would be finding more property ...
See full reviewCluster DOSM
11 months ago
Verified
... Transfer from PMS to Thynk can be. Account management is more attractive and sales person can learned to qualify account. Sales activities VDO more easy and short ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewCRM Project manager
2 months ago
Verified
... Excellent software for both our central and onsite sales teams! ...
See full reviewCRM Project manager
2 months ago
Verified
... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one click. On the Event Management side, the UX is intuitive so our users go faster and faster when building offers to customers. DirectBook functionality is also a great plus we wish to integrate in a close future, same as the Provider integration with partners like CVent or Kactus. The both -way integration with Opera ...
See full reviewCRM Project manager
2 months ago
Verified
... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one click. On the Event Management side, the UX is intuitive so our users go faster and faster when building offers to customers. DirectBook functionality is also a great plus we wish to integrate in a close future, same as the Provider integration with partners like CVent or Kactus. The both -way integration with Opera ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software solutions. Very friendly staff with a lot of patience. They always have an open ear for improvement suggestions. Improvements/developments are released very often. The Thynk it through session (topic based feedback and improvement talks) with their customers are very professional. The Thynk university helps a lot to understand the solution and to train the users in specific topics. As the solution is based on Salesforce ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Great solution with huge growth potential for the Hotel industry! ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Great solution with huge growth potential for the Hotel industry! ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Closer cooperation with the providers of the connected 3rd party hotel management systems and/or building up more internal knowledge, improvement of the release process, improvement of the support ...
See full reviewStellv. Teamleiterin Vertrieb-Services
1 months ago
Verified
... Practical hotel software with a variety of options ...
See full reviewStellv. Teamleiterin Vertrieb-Services
1 months ago
Verified
... I really like the fact that you can customize the software to your own company and integrate individual functions for internal processes. The software has an inviting layout and is logical to use. In ...
See full reviewGeneral Manager
1 months ago
Verified
... The cross-departmental connection of all data is tempting. Especially if you have been liaising between different data users for a long time, you hope to make your work easier. ...
See full reviewDirector of Sales MICE
1 months ago
Verified
... Intuitive use of the tool Intuitive use of the tool Allows easy and quick access to all our contacts, commercial activities at the GSO level. ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a commitment to resolving these minor ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a ...
See full reviewG&C Manager
1 months ago
Verified
... I like that you are able to use one system to check accommodation and venue availability and that all the CRM information is updated in the system as well. The function diary is quite useful as well ...
See full reviewGroup Hotel & Resorts Executive
1 months ago
Verified
... From the day I started interacting with the management team at Thynk, I knew that this would be the solution for our business. Keeping the Salesforce functionality with having the venue management ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient workflows. This integrated ...
See full reviewHead of Technology
1 months ago
Verified
... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly by CRM from the emails received ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCluster Sales Manager
1 months ago
Verified
... I think that communications should be backed up automatically, once the first backup has been run. In addition, it should be possible for data concerning accounts and/or contacts to be taken directly ...
See full reviewCPO
1 months ago
Verified
... It would be great to have a booker portal to allow our customers to make booking and integrate more market places ...
See full reviewCPO
1 months ago
Verified
... It would be great to have a booker portal to allow our customers to make booking and integrate more market places ...
See full reviewCPO
1 months ago
Verified
... It would be great to have a booker portal to allow our customers to make booking and integrate more market places ...
See full reviewAssistant Director of Sales
5 days ago
Verified
... All the fields related for sales from activities and company profiles and that you can link the address for your accounts. ...
See full reviewValue
Balanced
Hoteliers often find significant value in Thynk's Hotel Sales Software, particularly its centralized solution that improves collaboration and supports productivity. The integration of Thynk with Property Management Systems (PMS) and other tools helps streamline operations, reducing manual updates and minimizing errors. The platform's ability to generate accurate production reports and actionable insights is greatly appreciated, offering a clear advantage in managing daily activities efficiently. This well-rounded functionality draws positive attention as it allows businesses to focus more on growth and less on operational complexities. Overall, the comprehensive features support better decision-making and enhance customer relationship management, making it a valuable asset for hotel operations.
Director of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... Thynk Software has it ALL! ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... Thynk and the ease of going through the course ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... I like the ease of listening and then straightaway doing a test to see if I have learnt the chapter that then gives a sense of completion ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... I like the ease of listening and then straightaway doing a test to see if I have learnt the chapter that then gives a sense of completion ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... I like the ease of listening and then straightaway doing a test to see if I have learnt the chapter that then gives a sense of completion ...
See full reviewBooking office manager
1 months ago
Verified
... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... 1. To monitor sales activities 2. to qualify new prospect accounts 3. To increase sales revenue on existing accounts 4. To incraese revenue on new accounts ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... 1. To monitor sales activities 2. to qualify new prospect accounts 3. To increase sales revenue on existing accounts 4. To incraese revenue on new accounts ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... 1. To monitor sales activities 2. to qualify new prospect accounts 3. To increase sales revenue on existing accounts 4. To incraese revenue on new accounts ...
See full reviewSales Manager
6 months ago
Verified
... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewCluster Sales Manager
3 months ago
Verified
... Communication tools with Client like Email through Think and also the chat . the address search bar and friendly use ...
See full reviewSenior Area Sales Manager
2 months ago
Verified
... Amazing CRM for our Sales Team ...
See full reviewSenior Area Sales Manager
2 months ago
Verified
... Amazing CRM for our Sales Team ...
See full reviewLeasing Coordinator
2 months ago
Verified
... A few additional customizations on reports could enhance usability of the available featuresAdditional -Customizable reporting options (graphs, bar and etc) Thank you. ...
See full reviewHead of Revenue, Sales, Marketing and Distirbution
2 months ago
Verified
... It's been a pleasure working with Thynk thus far! The team has been helpful in answering questions and helping to tailor our experience to the needs of Kasa sales. We look forward to a continued ...
See full reviewSalesforce Inhouse Consultant
1 months ago
Verified
... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable ...
See full reviewSalesforce Inhouse Consultant
1 months ago
Verified
... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty intuitive to use solution. The customer's needs are heard and will be taken into account when it comes to further developments. For example, regular calls with the Product and University team are offered where planned ...
See full reviewSalesforce Inhouse Consultant
1 months ago
Verified
... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Great solution with huge growth potential for the Hotel industry! ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Innovative solution with potential ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...
See full reviewStellv. Teamleiterin Vertrieb-Services
1 months ago
Verified
... Practical hotel software with a variety of options ...
See full reviewDirector of Key Account Management, MICE, Airline and Consortia
1 months ago
Verified
... Full possibility to maintain customer data, analyses and creating dashboards. Perfect for deep dive into data and simple way of working. Strong possibility to increase revenue and experiences on both ...
See full reviewReservation Agent
1 months ago
Verified
... I found the training content very complicated and found it unfortunate that all the content was only available in English because I didn't understand some things at all, despite reading and listening ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... Thynk has been a game-changer for our organization, playing a pivotal role in centralizing customer data, streamlining communication, and enhancing relationship management. Its robust capabilities ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a commitment to resolving these minor challenges swiftly and effectively. Their proactive approach and dedicated support team have ensured that any issues are addressed promptly, minimizing disruptions and maintaining ...
See full reviewGroup F&B Manager
1 months ago
Verified
... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much better from an operational ...
See full reviewGroup Hotel & Resorts Executive
1 months ago
Verified
... A solution that lives up to expectations. ...
See full reviewHead of Technology
1 months ago
Verified
... A complete Hotel Sales Customer relationship management platform. ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient workflows. This integrated approach not only enhances collaboration but also supports the growth and profitability of the business, positioning it as a true ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient workflows. This integrated approach not only enhances collaboration but also supports the growth ...
See full reviewSenior EventsCo-ordinator
1 months ago
Verified
... Great for capturing clients spend across all our properties and the ease of using the reporting tools. I like the look of the function sheets and ease of copying text into the fields. ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better team collaboration across departments. There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized. However, the platform is consistently evolving, with regular updates that enhance usability and address user needs. Thynk continues to demonstrate a clear ...
See full reviewData management
1 months ago
Verified
... There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized further. However, it’s worth noting that Thynk continuously improves its platform with each update, demonstrating a clear commitment to user satisfaction. The updates often introduce not only performance enhancements but also new features that address evolving industry needs. This ongoing refinement ensures that the system remains both relevant and reliable, adapting to changing market demands. Overall, Thynk has been a game-changer for us, streamlining operations and empowering our team to focus on what matters most: delivering exceptional guest experiences. It has significantly reduced manual effort, allowing us to save time and allocate ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better team collaboration across departments. There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized. However, the platform is consistently evolving, with regular updates that enhance usability and address user needs. Thynk continues to demonstrate a clear commitment to improving its products, ensuring the platform remains efficient and reliable. Overall, Thynk has streamlined our operations, empowered our team, and allowed us to focus more on delivering exceptional ...
See full reviewData management
1 months ago
Verified
... There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized further. However, it’s worth noting that Thynk continuously improves its platform with each update, demonstrating a clear commitment to user satisfaction. The updates often introduce not only performance enhancements but also new features that address evolving industry needs. This ongoing refinement ensures that the system remains both relevant and reliable, adapting to changing market demands. Overall, Thynk has been a game-changer for us, streamlining operations and empowering our team to focus on what matters most: delivering exceptional guest experiences. It has significantly reduced manual effort, allowing us to save time and allocate resources ...
See full reviewRegional manager
1 months ago
Verified
... Fast work. Great overview for all areas that work with it. Easy to understand inputs, search fields, inputs. Use of reports and reporting. ...
See full reviewRegional manager
1 months ago
Verified
... Currently no suggestions. If I notice anything in the future, I'll be happy to give feedback on how to optimize it. At the moment I'm happy. ...
See full reviewRegional manager
1 months ago
Verified
... Currently no suggestions. If I notice anything in the future, I'll be happy to give feedback on how to optimize it. At the moment I'm happy. ...
See full reviewProduct Owner
1 months ago
Verified
... I had the chance to work with Thynk since 2 years now and it still a pleasure to work with them. Their strenghts: Communication / Efficiency / Expertise / Proactive ...
See full reviewProduct Owner
1 months ago
Verified
... I had the chance to work with Thynk since 2 years now and it still a pleasure to work with them. Their strenghts: Communication / Efficiency / Expertise / Proactive ...
See full reviewProduct Owner
1 months ago
Verified
... I had the chance to work with Thynk since 2 years now and it still a pleasure to work with them. Their strenghts: Communication / Efficiency / Expertise / Proactive ...
See full reviewData Analysis Manager
30 days ago
Verified
... Thynk is a centralized solution that enhances collaboration, is highly user-friendly, and drives productivity that makes it ideal for large-scale businesses. What I like most about Thynk solution is its powerful customization capabilities, seamless integration with various tools, and analytics features, which help businesses streamline processes, improve customer relationships, and drive growth. Additionally, its user-friendly interface and cloud-based platform make it accessible and scalable ...
See full reviewData Analysis Manager
30 days ago
Verified
... Thynk is a centralized solution that enhances collaboration, is highly user-friendly, and drives productivity that makes it ideal for large-scale businesses. What I like most about Thynk solution is ...
See full reviewData Analysis Manager
30 days ago
Verified
... Thynk could improve by enhancing automation and reporting features, enabling more efficient management and streamlined operations for large hotel chains, boosting overall effectiveness and ...
See full reviewKey Account Manager
30 days ago
Verified
... Accurate production reports to be available per account and per markets, grear platform overall and very useful for daily activities ...
See full reviewKey Account Manager
30 days ago
Verified
... Accurate production reports to be available per account and per markets, grear platform overall and very useful for daily activities ...
See full reviewDirector of Business Development
30 days ago
Verified
... Better Interface and synchronization with PMS to avoid manual update to have accurate figures. Manual copy of Hug number of accounts to Thynk. doubts about how accurate the figures requires to check ...
See full reviewStellv. Regionalverkaufsdirektor
23 days ago
Verified
... The platform is very advanced, intuitive, effective, very easy to use, fast software, brilliant hotel software for sales and much more. ...
See full reviewAssistant Director of Sales
5 days ago
Verified
... For me i don't have any comments about it.The system is very useful and easy to use for us as sales. ...
See full reviewDirector of Sales
2 days ago
Verified
... We have been using the Thynk Application primarily for managing our sales activities, creating new company and travel agency profiles, drafting contracts, and retrieving company contacts. It has significantly streamlined our processes, making daily operations much smoother and more efficient. One of the standout features of Thynk is its seamless synchronization with Opera Cloud, ensuring that all data is up-to-date and accessible in real-time. The fact that it is also mobile-friendly is a game-changer—it allows us to access crucial information and functionalities even when we’re on the go, which is incredibly convenient. I would highly recommend Thynk to any organization looking for an efficient, modern solution for sales management. Its intuitive design, powerful features, and accessibility make it a valuable tool for teams aiming to enhance their productivity and stay connected wherever they are. Thynk isn't just a tool; it’s a strategic partner in optimizing sales processes. For any business seeking a vendor committed to innovation and usability, Thynk is the clear ...
See full reviewFunctionality
Reliable
Hoteliers often appreciate Thynk's strong functionality, specifically its ability to handle a wide range of essential operations like booking, reporting, and event management seamlessly. Users highlight its reliability, noting minimal issues with crashes or downtime. Thynk's scalable nature is praised, as it effectively supports growing business needs such as accommodating more users and properties. The platform's comprehensive feature set, including automation for tasks like billing and reporting, is highly valued. Additionally, Thynk offers robust customization options, allowing workflows, templates, and dashboards to be tailored to specific organizational needs. Lastly, the insights and reporting capabilities provide actionable data, making it easier for teams to interpret and utilize information effectively.
Director of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent. As Thynk grows in the Event Management Software and Group Sales Management Software, the success of my team will grow with them. The BEO/Contract/Proposal/Invoicing is visually appealing and customizable- we have made a few changes to layout and the team has been quick to respond and make these changes available. All in all- it's the best software that fits all of our resort needs. We have multiple ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent. As Thynk grows in the Event Management Software and Group Sales Management Software, the success of my team will grow with them. The BEO/Contract/Proposal/Invoicing is visually appealing and customizable- we have made a few changes to layout and the team has been quick to respond and make these changes available. All in all- it's the best software that fits all of our resort needs. We have multiple ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... Thynk and the ease of going through the course ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... Thynk and the ease of going through the course ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... I like the ease of listening and then straightaway doing a test to see if I have learnt the chapter that then gives a sense of completion ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... I like the ease of listening and then straightaway doing a test to see if I have learnt the chapter that then gives a sense of completion ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... Thynk and the ease of going through the course ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... Thynk and the ease of going through the course ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... I like the ease of listening and then straightaway doing a test to see if I have learnt the chapter that then gives a sense of completion ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... Thynk and the ease of going through the course ...
See full reviewBooking office manager
1 months ago
Verified
... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...
See full reviewBooking office manager
1 months ago
Verified
... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...
See full reviewBooking office manager
1 months ago
Verified
... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... Top Account Manamfement ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... Top Account Manamfement ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... Total pictures of account production in all aspects of all segments and dashboard reports as well as event business of all properties ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... Total pictures of account production in all aspects of all segments and dashboard reports as well as event business of all properties ...
See full reviewCorporate Director of Sales and Marketing
11 months ago
Verified
... 1. To monitor sales activities 2. to qualify new prospect accounts 3. To increase sales revenue on existing accounts 4. To incraese revenue on new accounts ...
See full reviewCluster DOSM
11 months ago
Verified
... Transfer from PMS to Thynk can be. Account management is more attractive and sales person can learned to qualify account. Sales activities VDO more easy and short ...
See full reviewCluster DOSM
11 months ago
Verified
... Transfer from PMS to Thynk can be. Account management is more attractive and sales person can learned to qualify account. Sales activities VDO more easy and short ...
See full reviewCluster DOSM
11 months ago
Verified
... None Once start to use, may needs to share.Also, concerned about productivities form all properties would be correct. And some hotel there are 2 companies, concerned productions would be correct ...
See full reviewCluster DOSM
11 months ago
Verified
... None Once start to use, may needs to share.Also, concerned about productivities form all properties would be correct. And some hotel there are 2 companies, concerned productions would be correct ...
See full reviewSales Manager
6 months ago
Verified
... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...
See full reviewSales Manager
6 months ago
Verified
... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...
See full reviewSales Manager
6 months ago
Verified
... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...
See full reviewSales Manager
6 months ago
Verified
... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...
See full reviewSales Manager
6 months ago
Verified
... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewDOS
4 months ago
Verified
... Develop many features to support customer analysis. Information need to update easily and saving time. Features support and link each other ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewCluster Sales Manager
3 months ago
Verified
... Email Format, Easy to select the Source Market , add list of Hotels that client is interested in. ...
See full reviewCluster Sales Manager
3 months ago
Verified
... Communication tools with Client like Email through Think and also the chat . the address search bar and friendly use ...
See full reviewCluster Sales Manager
3 months ago
Verified
... Email Format, Easy to select the Source Market , add list of Hotels that client is interested in. ...
See full reviewCRM Project manager
2 months ago
Verified
... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one ...
See full reviewCRM Project manager
2 months ago
Verified
... The Community would benefit from having more users actively discussing together, to exchange tips and best practices. The Analytics Dashboards are very rich, it would be helpful to have some help ...
See full reviewCRM Project manager
2 months ago
Verified
... Excellent software for both our central and onsite sales teams! ...
See full reviewCRM Project manager
2 months ago
Verified
... Excellent software for both our central and onsite sales teams! ...
See full reviewSr. Leasing Manager
2 months ago
Verified
... Kasa is unique in that we offer both short term stays and housing. Thynk is more geared to our short term stay model so my team would love to see a leasing option where we could process applications, ...
See full reviewSr. Leasing Manager
2 months ago
Verified
... Kasa is unique in that we offer both short term stays and housing. Thynk is more geared to our short term stay model so my team would love to see a leasing option where we could process applications, send leases and collect monthly rent or the ability to integrate with Buildium so our information is all stored ...
See full reviewSenior Area Sales Manager
2 months ago
Verified
... Thynk has been a fantastic CRM for our team! It’s extremely user friendly, making it easy for everyone to get up and running quickly. The platform offers a smooth experience for tracking sales leads, managing ...
See full reviewSenior Area Sales Manager
2 months ago
Verified
... Thynk has been a fantastic CRM for our team! It’s extremely user friendly, making it easy for everyone to get up and running quickly. The platform offers a smooth experience for tracking sales leads, managing client interactions, and organizing ...
See full reviewSenior Area Sales Manager
2 months ago
Verified
... Thynk has been a fantastic CRM for our team! It’s extremely user friendly, making it easy for everyone to get up and running quickly. The platform offers a smooth experience for tracking sales leads, managing client interactions, and organizing our pipeline ...
See full reviewArea Sales Manager
2 months ago
Verified
... I like the flexibility and integration with gmail. It has indepth reporting features that are useful when planning sales tactics. ...
See full reviewLeasing Coordinator
2 months ago
Verified
... Clean and intuitive interface makes it easy to navigate between different sections. Straightforward dashboard QuickSimple to add new leads Excellent filtering options make it easy to sort and locate ...
See full reviewLeasing Coordinator
2 months ago
Verified
... Clean and intuitive interface makes it easy to navigate between different sections. Straightforward dashboard QuickSimple to add new leads Excellent filtering options make it easy to sort and locate ...
See full reviewSalesforce Inhouse Consultant
1 months ago
Verified
... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty intuitive to use solution. The customer's needs are heard and will be taken into account when it comes to further developments. For example, regular calls with the Product and University team are offered where planned developments or certain topics are presented and discussed directly with all interested customers. As it is build on the Salesforce ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software solutions. Very friendly staff with a lot of patience. They always have an open ear for improvement suggestions. Improvements/developments are released very often. The Thynk it through session (topic based feedback and improvement talks) with their customers are very professional. The Thynk university helps a lot to understand the solution and to train the users in specific topics. As the solution is based on Salesforce we can benefit also from all Salesforce releases. The usage of the solution is very intuitive. The reporting solutions and analytic Dashboard are outstanding ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Great solution with huge growth potential for the Hotel industry! ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software solutions. Very friendly staff with a lot of patience. They always have an open ear for improvement suggestions. Improvements/developments are released very often. The Thynk it through session (topic based feedback and improvement talks) with their customers are very professional. The Thynk university helps a lot to understand the solution and to train the users in specific topics. As the solution is based on Salesforce we can benefit also from all Salesforce releases. The usage of the solution is very intuitive. The reporting solutions and analytic Dashboard are outstanding ...
See full reviewSalesforce Administrator / Inhouse Consultant
1 months ago
Verified
... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...
See full reviewStellv. Teamleiterin Vertrieb-Services
1 months ago
Verified
... Practical hotel software with a variety of options ...
See full reviewInside Sales
1 months ago
Verified
... Working on it takes less time than the previous version when adding bookings from new clients as you can do it all at once. ...
See full reviewGeneral Manager
1 months ago
Verified
... The cross-departmental connection of all data is tempting. Especially if you have been liaising between different data users for a long time, you hope to make your work easier. ...
See full reviewGeneral Manager
1 months ago
Verified
... Unfortunately, the log-in is constantly not working and you have to consult the helpdesk again and again. Work steps are delayed for days. Working time is lost. A vicious circle. ...
See full reviewDirector of Key Account Management, MICE, Airline and Consortia
1 months ago
Verified
... In some cases more flexibility of usage is needed but software sometimes is limited in accessibility - different clients need different application or specific and unique application but sometimes ...
See full reviewCorporate Director of Sales
1 months ago
Verified
... It is a great platform that can track activity records, keep all database and learning & training information. ...
See full reviewDirector of Sales MICE
1 months ago
Verified
... Intuitive use of the tool Intuitive use of the tool Allows easy and quick access to all our contacts, commercial activities at the GSO level. ...
See full reviewAccount Manager
1 months ago
Verified
... Maryb is an excellent tool which provides the ability to review and action all records and account History and for others within the organization to see the history of an account. ...
See full reviewAccount Manager
1 months ago
Verified
... At present the current platform works well but only works well if all the information is inputted correctly , which is not the case at the moment. ...
See full reviewGeneral Manager
1 months ago
Verified
... I don't really have any specifics. Except that some actions are sometimes a bit cumbersome, but very happy with the program. ...
See full reviewReservation Agent
1 months ago
Verified
... I found the training content very complicated and found it unfortunate that all the content was only available in English because I didn't understand some things at all, despite reading and listening ...
See full reviewReservation Agent
1 months ago
Verified
... I found the training content very complicated and found it unfortunate that all the content was only available in English because I didn't understand some things at all, despite reading and listening ...
See full reviewDirector of Sales and Marriott
1 months ago
Verified
... It should include all the templates for contracts, company production is not accurate. Ongoing events production starting on previous dates should show in pipeline report. ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... Thynk has been a game-changer for our organization, playing a pivotal role in centralizing customer data, streamlining communication, and enhancing relationship management. Its robust capabilities have significantly boosted our sales team's productivity by delivering actionable insights and providing efficient tools for managing ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a ...
See full reviewGroup F&B Manager
1 months ago
Verified
... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much ...
See full reviewGroup F&B Manager
1 months ago
Verified
... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much ...
See full reviewGroup F&B Manager
1 months ago
Verified
... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much ...
See full reviewG&C Manager
1 months ago
Verified
... I like that you are able to use one system to check accommodation and venue availability and that all the CRM information is updated in the system as well. The function diary is quite useful as well ...
See full reviewG&C Manager
1 months ago
Verified
... I like that you are able to use one system to check accommodation and venue availability and that all the CRM information is updated in the system as well. The function diary is quite useful as well ...
See full reviewHead of Technology
1 months ago
Verified
... A complete Hotel Sales Customer relationship management platform. ...
See full reviewHead of Technology
1 months ago
Verified
... A complete Hotel Sales Customer relationship management platform. ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial ...
See full reviewHead of Technology
1 months ago
Verified
... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI full in action for enquiry handling, lead management and escalations. Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI Einstein ...
See full reviewHead of Technology
1 months ago
Verified
... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI ...
See full reviewSales assistant
1 months ago
Verified
... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...
See full reviewSales assistant
1 months ago
Verified
... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...
See full reviewSales assistant
1 months ago
Verified
... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...
See full reviewSales assistant
1 months ago
Verified
... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...
See full reviewSales assistant
1 months ago
Verified
... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...
See full reviewSales assistant
1 months ago
Verified
... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...
See full reviewSales assistant
1 months ago
Verified
... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision ...
See full reviewRegional manager
1 months ago
Verified
... Fast work. Great overview for all areas that work with it. Easy to understand inputs, search fields, inputs. Use of reports and reporting. ...
See full reviewRegional manager
1 months ago
Verified
... Fast work. Great overview for all areas that work with it. Easy to understand inputs, search fields, inputs. Use of reports and reporting. ...
See full reviewCluster Sales Manager
1 months ago
Verified
... 1. The quickly uploading of any kind of communication is a plus 2. It allows to quickly edit and present my reports ...
See full reviewCluster Sales Manager
1 months ago
Verified
... 1. The quickly uploading of any kind of communication is a plus 2. It allows to quickly edit and present my reports ...
See full reviewCluster Sales Manager
1 months ago
Verified
... 1. The quickly uploading of any kind of communication is a plus 2. It allows to quickly edit and present my reports ...
See full reviewCluster Sales Manager
1 months ago
Verified
... 1. The quickly uploading of any kind of communication is a plus 2. It allows to quickly edit and present my reports ...
See full reviewCPO
1 months ago
Verified
... I like the way we can customize our templates. The deepth of the analytics and the speed of the tool ...
See full reviewCPO
1 months ago
Verified
... I like the way we can customize our templates. The deepth of the analytics and the speed of the tool ...
See full reviewProduct Owner
1 months ago
Verified
... I had the chance to work with Thynk since 2 years now and it still a pleasure to work with them. Their strenghts: Communication / Efficiency / Expertise / Proactive ...
See full reviewProduct Owner
1 months ago
Verified
... I had the chance to work with Thynk since 2 years now and it still a pleasure to work with them. Their strenghts: Communication / Efficiency / Expertise / Proactive ...
See full reviewProduct Owner
1 months ago
Verified
... I had the chance to work with Thynk since 2 years now and it still a pleasure to work with them. Their strenghts: Communication / Efficiency / Expertise / Proactive ...
See full reviewSales Manager
1 months ago
Verified
... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...
See full reviewSales Manager
1 months ago
Verified
... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...
See full reviewSales Manager
1 months ago
Verified
... Easy to enter our day to day sales activity : Phoning, emailing, resume of a sales call, relance person to recontact in a precise date. ...
See full reviewSales Manager
1 months ago
Verified
... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...
See full reviewData Analysis Manager
30 days ago
Verified
... Thynk is a centralized solution that enhances collaboration, is highly user-friendly, and drives productivity that makes it ideal for large-scale businesses. What I like most about Thynk solution is its powerful ...
See full reviewSales Manager
30 days ago
Verified
... Customised solutions/system, great support, seamless integration with other systems. Great data centralisation system to use as CRM for in Hotels. ...
See full reviewKey Account Manager
30 days ago
Verified
... Easy of use and very well organized, along with the detailed dashboard and graphics, also easy to add the sales activities ...
See full reviewKey Account Manager
30 days ago
Verified
... Easy of use and very well organized, along with the detailed dashboard and graphics, also easy to add the sales activities ...
See full reviewDirector of Business Development
30 days ago
Verified
... * Ability to view Global accounts of different properties. * Graphs related to individual accounts. * Sending tasks to colleagues. * sending corporate contracts (which is not active yet on property ...
See full reviewStellv. Regionalverkaufsdirektor
23 days ago
Verified
... Progress, effective software ...
See full reviewAssistant Director of Sales
5 days ago
Verified
... The activities and the profile for the companies which help you to remember every thing. ...
See full reviewAssistant Director of Sales
5 days ago
Verified
... All the fields related for sales from activities and company profiles and that you can link the address for your accounts. ...
See full reviewUser Interface
Functional
Hoteliers often find the user interface of Thynk's Hotel Sales Software product to be inviting and intuitive. They appreciate the modern, visually appealing design that facilitates ease of navigation. Users highlight the ability to customize the software to fit their company's internal processes, allowing for personalized dashboards and settings. The software is reportedly user-friendly once mastered, although some initial training or guidance may be necessary. Its clarity of information, with graphs and key details well-presented, enhances usability. However, there are occasional notes on color schemes in room availability that some users find unnecessary. Overall, the interface's capabilities foster effective event management, although some hoteliers suggest minor improvements in flexibility and simplification of certain functions, like rooming list management. Mobile compatibility and accessibility features were not specifically mentioned in the provided reviews.
Director of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent. As Thynk grows in the Event Management Software and Group Sales Management Software, the success of my team will grow with them. The BEO/Contract/Proposal/Invoicing is visually appealing and customizable ...
See full reviewDirector of Sales & Leasing
1 months ago
Verified
... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent. As Thynk grows in the Event Management Software and Group Sales Management Software, the success of my team will grow with them. The BEO/Contract/Proposal/Invoicing is visually appealing and customizable ...
See full reviewDirector of Int.Sales
1 months ago
Verified
... I like the ease of listening and then straightaway doing a test to see if I have learnt the chapter that then gives a sense of completion ...
See full reviewBooking office manager
1 months ago
Verified
... I would love to have the colors in rooms-availibilty to be removed , it is not neccesary to have this ...
See full reviewBooking office manager
1 months ago
Verified
... I would love to have the colors in rooms-availibilty to be removed , it is not neccesary to have this ...
See full reviewBooking office manager
1 months ago
Verified
... I would love to have the colors in rooms-availibilty to be removed , it is not neccesary to have this ...
See full reviewCluster DOSM
11 months ago
Verified
... Transfer from PMS to Thynk can be. Account management is more attractive and sales person can learned to qualify account. Sales activities VDO more easy and short ...
See full reviewSales Manager
6 months ago
Verified
... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...
See full reviewSales Manager
6 months ago
Verified
... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...
See full reviewDOS
4 months ago
Verified
... Record the detail information of clients. Update history about action plan to contact with partner. Based on these information to have consider to issue static promotion for each segment to promote ...
See full reviewCluster Sales Manager
3 months ago
Verified
... when the work is( Freindly-use) organized. ...
See full reviewCluster Sales Manager
3 months ago
Verified
... when the work is( Freindly-use) organized. ...
See full reviewCRM Project manager
2 months ago
Verified
... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one click. On the Event Management side, the UX is intuitive ...
See full reviewCRM Project manager
2 months ago
Verified
... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one click ...
See full reviewArea Sales Manager
2 months ago
Verified
... Some minor tweaks to the UX with areas that differ on the platform for sales customer information. A larger area to compose an email within the platform. ...
See full reviewHead of Revenue, Sales, Marketing and Distirbution
2 months ago
Verified
... The team would like to see auto tasks created when prompted, an alert if a contact is already listed in Thynk and more intuitive reporting ...
See full reviewSalesforce Inhouse Consultant
1 months ago
Verified
... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty ...
See full reviewSalesforce Consultant/Administrator
1 months ago
Verified
... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software solutions. Very friendly staff with a lot of patience. They always have an open ear for improvement suggestions. Improvements/developments are released very often. The Thynk it through session (topic based feedback and improvement talks) with their customers are very professional. The Thynk university helps a lot to understand the solution and to train the users in specific topics. As the solution is based on Salesforce we can benefit also from all Salesforce releases. The usage of the solution is very intuitive ...
See full reviewStellv. Teamleiterin Vertrieb-Services
1 months ago
Verified
... I really like the fact that you can customize the software to your own company and integrate individual functions for internal processes. The software has an inviting layout and is logical to use. In ...
See full reviewStellv. Teamleiterin Vertrieb-Services
1 months ago
Verified
... I really like the fact that you can customize the software to your own company and integrate individual functions for internal processes. The software has an inviting layout and is logical to use. In ...
See full reviewStellv. Teamleiterin Vertrieb-Services
1 months ago
Verified
... I really like the fact that you can customize the software to your own company and integrate individual functions for internal processes. The software has an inviting layout and is logical to use. In addition, there are many options for explaining the various fields via info ...
See full reviewInside Sales
1 months ago
Verified
... The worst part is simply entering in the web: the verification method (Autenticator) is a nightmare. The rest is OK, I simply need to get used to it. ...
See full reviewInside Sales
1 months ago
Verified
... The worst part is simply entering in the web: the verification method (Autenticator) is a nightmare. The rest is OK, I simply need to get used to it. ...
See full reviewGeneral Manager
1 months ago
Verified
... Unfortunately, the log-in is constantly not working and you have to consult the helpdesk again and again. Work steps are delayed for days. Working time is lost. A vicious circle. ...
See full reviewGeneral Manager
1 months ago
Verified
... Unfortunately, the log-in is constantly not working and you have to consult the helpdesk again and again. Work steps are delayed for days. Working time is lost. A vicious circle. ...
See full reviewDirector of Key Account Management, MICE, Airline and Consortia
1 months ago
Verified
... In some cases more flexibility of usage is needed but software sometimes is limited in accessibility - different clients need different application or specific and unique application but sometimes too ...
See full reviewGeneral Manager
1 months ago
Verified
... I am very happy with the functionality of the program. - Works easily and quickly - program is clear and efficient - all in 1. ...
See full reviewRegional Director of Brand Performance
1 months ago
Verified
... Thynk has been a game-changer for our organization, playing a pivotal role in centralizing customer data, streamlining communication, and enhancing relationship management. Its robust capabilities have significantly boosted our sales team's productivity by delivering actionable insights and providing efficient tools for managing customer interactions seamlessly. Moreover, the intuitive and user-friendly design of Thynk’s Event Management Software has been a substantial advantage for our larger MICE properties, simplifying the management of complex events. The ease ...
See full reviewG&C Manager
1 months ago
Verified
... The rooming list functionality could be simplified especially when dealing with multiple hotels on one complex. Selecting the various event elements can also be simplified, with more of tick what you ...
See full reviewG&C Manager
1 months ago
Verified
... The rooming list functionality could be simplified especially when dealing with multiple hotels on one complex. Selecting the various event elements can also be simplified, with more of tick what you ...
See full reviewG&C Manager
1 months ago
Verified
... The rooming list functionality could be simplified especially when dealing with multiple hotels on one complex. Selecting the various event elements can also be simplified, with more of tick what you ...
See full reviewHead of Technology
1 months ago
Verified
... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check ...
See full reviewHead of Technology
1 months ago
Verified
... A complete Hotel Sales Customer relationship management platform. ...
See full reviewHead of Technology
1 months ago
Verified
... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check ...
See full reviewHead of Technology
1 months ago
Verified
... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better ...
See full reviewSales Coordinator
1 months ago
Verified
... Easy access to information, websites, or services means that users can find or use them without much difficulty, often through user-friendly interfaces or well-designed systems. ...
See full reviewSenior EventsCo-ordinator
1 months ago
Verified
... Great for capturing clients spend across all our properties and the ease of using the reporting tools. I like the look of the function sheets and ease of copying text into the fields. ...
See full reviewSenior EventsCo-ordinator
1 months ago
Verified
... Great for capturing clients spend across all our properties and the ease of using the reporting tools. I like the look of the function sheets and ease of copying text into the fields. ...
See full reviewSales assistant
1 months ago
Verified
... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user ...
See full reviewData management
1 months ago
Verified
... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better team collaboration across departments. There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized. However, the platform is consistently evolving, with regular updates that enhance usability ...
See full reviewRegional manager
1 months ago
Verified
... Fast work. Great overview for all areas that work with it. Easy to understand inputs, search fields, inputs. Use of reports and reporting. ...
See full reviewRegional manager
1 months ago
Verified
... Currently no suggestions. If I notice anything in the future, I'll be happy to give feedback on how to optimize it. At the moment I'm happy. ...
See full reviewSales Manager
1 months ago
Verified
... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...
See full reviewDirector of Sales - National Sales Office
30 days ago
Verified
... • Creating tasks • Creating new events • Creating activities • Dashboards and figure sharing • Account management • Fast portal performance ...
See full reviewSales Manager
30 days ago
Verified
... The Thynk University might be a lot for new colleagues onboarding, since it's a quite intensive university with a lot of reading through they might get lost into this. ...
See full reviewSales Manager
30 days ago
Verified
... The Thynk University might be a lot for new colleagues onboarding, since it's a quite intensive university with a lot of reading through they might get lost into this. ...
See full reviewStellv. Regionalverkaufsdirektor
23 days ago
Verified
... The platform is very advanced, intuitive, effective, very easy to use, fast software, brilliant hotel software for sales and much more. ...
See full reviewWhat Types of Hotels Thynk is Popular For
Size
45 | Large (75-199 room)
15 | Medium (25-74 room)
2 | Small (10-24 room)
55 | X-Large (200+ room)
2 | X-Small (1-9 room)
Country
20 | Germany
19 | United States of America
7 | United Arab Emirates
6 | France
5 | United Kingdom
5 | Netherlands
4 | Austria
4 | Thailand
4 | Switzerland
3 | Saudi Arabia
3 | Iraq
3 | South Africa
2 | Nigeria
2 | Cape Verde
2 | Jordan
1 | Kuwait
1 | Maldives
1 | Pakistan
1 | Bahrain
1 | Morocco
1 | Belgium
1 | Ireland
1 | Albania
1 | Vietnam
1 | Egypt
1 | Mauritius
Type
22 | Bed & Breakfast & Inns
33 | Boutiques
39 | Branded Hotels
6 | Casinos
58 | City Center Hotels
47 | Airport/Conference Hotels
20 | Extended Stay & Serviced Apartments
13 | Hostels
16 | Limited Service & Budget Hotels
59 | Luxury Hotels
2 | Motels
38 | Resorts
2 | Vacation Rentals & Villas
Region
19 | North America
47 | Europe
7 | Asia Pacific
18 | Middle East
9 | Africa
Category
65 | Event Management Software
93 | Hotel Sales Software
22 | Hotel CRM & Email Marketing
Didn’t find what you were looking for?
Capabilities
Contract Management
Rate Management
Sales Team Efficiency
Sales Team Efficiency
Optimize productivity by tracking and analyzing individual performance and gaining valuable insights on sales activities. Enhance internal collaboration through Email synchronization, ensuring all team members can track customer interactions and reduce delays through standardized rate approval processes.
Revenue Optimization
Features
Sales CRM
RPF Management
F&B Planning
Contracts & E-Signatures
Reporting & Analytics
Available Add-ons & Modules
Inquiries & Distribution
Hotel Sales SoftwareGroup Bookings
Event Management SoftwareThynk Analytics
Business IntelligenceThynk Connect
Recommended by
Achievements
This vendor's trending score is rising, Thynk Groups & Events is the #2 most trending product in the Hotel Sales Software category (out of 14) and the #58 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreThynk’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Thynk as the #3 Hotel Sales Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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Thynk Case Studies
References
"Our partnership with Thynk.Cloud will be a game changer for our hotel teams, who have provided out-of-the-ordinary guest experiences with legacy technology. We will be raising the bar with Thynk!"
"Thynk was the first system that truly reflected our needs with a forward-thinking perspective on managing relationships in the hospitality space. It's not just a solution, it's a competitive advantage."
"Thynk is a platform that allows us to make better and faster decisions and be able to service our business clients and our customers in a way that we couldn't do before."
"The automated sales processes from outreach to invoicing have been streamlined with a 50% reduction in costs."
"Thynk's flexible and intuitive CRM solution has transformed our operations, empowering our teams to deliver exceptional guest experiences. Thynk serves as our core system, generating an impressive 30-40% of our sales."
"Thynk saves our team hours, and when it comes to sales work, we're getting rid of all the dull work and can focus on driving activity."
"I have not seen anyone else providing what Thynk will give us now. The idea is fresh, the idea is great, and the ideas help us to organize ourselves."
"Thynk is an excellent platform. If you are managing multiple properties or even a single property, it helps you manage your system and their efficiency. There is no other alternative."
"Thynk is not merely unique—it's a transformative solution. With Thynk, we're not just keeping pace with industry trends; we're establishing new benchmarks."
"Thynk benefits from the flexibility and solidity of Salesforce software, we could implement our most important business processes. Thanks to that and the reactivity of Thynk's teams, our Sales teams can focus on their work: propose wonderful events to our end customers."
Featured Customers
More Products by Thynk
Hotelier Rating
Hoteliers like Thynk for its ability to centralize operations and integrate CRM, event management, and sales functions, leading to improved decision-making. Thynk enhances customer relationships by automating contracting processes and offering seamless communication across hotel portfolios. Its Salesforce foundation allows for deep data analysis, optimizing revenue management and cost-efficiency. The integration with existing systems supports hotel operations, helping streamline tasks and boost productivity.
AI-generated from the text of customer reviews
Looking for specific info?
Thynk Application: A Game-Changer for Sales Management
Director of Sales from 200 to 499 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
The activities and the profile for the companies which help you to remember every thing.
Assistant Director of Sales from 200 to 499 room Branded Hotel in Amman (Jordan)
Progress, effective software
Stellv. Regionalverkaufsdirektor from 500+ room Boutique in Köln (Germany)
A Game-Changer for Hotel Management
Sales Manager from 100 to 199 room Branded Hotel in Amman (Jordan)
Thynk VS PMS
Director of Business Development from 200 to 499 room City Center Hotel in Baghdad (Iraq)
Great toll!
Key Account Manager from 200 to 499 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Thynk as Sales software
Sales Manager from 100 to 199 room Luxury Hotel in Den Haag (Netherlands)
A great tool with excellent accessibility
Director of Sales - National Sales Office from 500+ room Branded Hotel in Santa Ana (United States of America)
Thynk provides a centralized platform with a team skilled in tailored solutions and excellent support.
Data Analysis Manager from 500+ room Branded Hotel in Santa Ana (United States of America)
Review think
Sales Manager from 200 to 499 room Luxury Hotel in Cannes (France)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Thynk specializes in providing hospitality-focused software solutions designed to streamline operations, enhance customer experiences, and drive revenue. I particularly appreciate: CRM focusingon Hospitality Thynk offers a robust CRM platform tailored specifically for hotels and other hospitality businesses. It helps organizations manage guest relationships, preferences, and communication effectively. Group and Event Management Thynk excels in handling group reservations and events, and also offers group bookings for more than 90 consecutive nights.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The technical team at Thynk is incredibly flexible, professional, and efficient! It was an absolute pleasure collaborating with them on the integration with Stayntouch PMS. Their product provides extensive optimization, is data-driven, and focuses entirely on the customer experience.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Utilize Thynk’s robust customization features to adapt the platform to your property’s specific operations and processes. Partnering with the Thynk team during implementation will ensure seamless integration, enabling you to optimize efficiency, elevate guest experiences, and increase profitability.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Thynk
1 month ago
Thynk Announces Inclusion in Salesforce’s Agentforce Partner Network with Hospitality AI Sales Agent
Thynk
1 month ago
Thynk Announces Partnership with Cvent to Elevate Hospitality Sales through Next-Generation Integrations
Thynk
2 months ago
How Maritim is Revolutionizing Hospitality with Innovative Technology
Thynk
10 months ago
Hotel Tech to Elevate the Human Touch
Thynk
10 months ago
Launch of Thynk Direct: Introducing New Technology for Instant Booking in Hospitality
Thynk
1 year ago
How Corsendonk Hotels Simplified its Tech Stack to Improve the Customer Experience
Thynk
1 year ago
Thynk Establishes Asian Presence with Chatrium Hospitality Partnership
Thynk
1 year ago
How Harry's Home Streamline Operations and Boost Efficiencies with Thynk
Thynk
1 year ago
Thynk Strengthens Its Hospitality Cloud Platform with the Acquisition of 'Please ask m'
Thynk
1 year ago
Thynk Raises $13 Million of Series A Funding to Drive Innovation in Verticalized CRM for the Hospitality Industry
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Thynk has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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