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Thynk Groups & Events
4.5 (83 REVIEWS)
HT Score
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Matti, Himanshu, Niki + 7 more experts recommend Thynk
Read RecommendationsThynk Groups & Events
Ranked 2 (out of 14) in Hotel Sales Software
2024 Finalist
HotelTechAwards
Hoteliers voted Thynk as the #3 Hotel Sales Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldBoost, Elevate, Perfect, Repeat B2B Sales
88% recommended by 84 hotels
Rotana, Generator, Barrière & 81 others
What is Thynk?
Founded in 2019 | Headquarters in Paris (France) | 10 employees
Thynk Groups & Events is a comprehensive platform designed for hoteliers to streamline group and event management operations. It enhances sales activities, boosts efficiency, and supports real-time data synchronization. The software offers robust integration capabilities with existing PMS and POS systems, allowing for seamless operation within your existing setup. Users benefit from customized reporting, the ability to monitor sales activities, and track ROI on various programs. This functionality is valuable in increasing revenue and improving customer experience, making Thynk Groups & Events an essential tool for optimizing hotel operations and maximizing space utilization.
Capabilities
Contract Management
Contract Management
Efficiently generate, track, and manage your contracts with a centralized system throughout the sales cycle and receive automated alerts for renewals or expirations, reducing missed opportunities.
Rate Management
Rate Management
Effectively deploy pricing strategies and negotiated rates based on data. Get updated with real-time changes, ensuring accurate pricing management and minimizing discrepancies.
Sales Team Efficiency
Sales Team Efficiency
Optimize productivity by tracking and analyzing individual performance and gaining valuable insights on sales activities. Enhance internal collaboration through Email synchronization, ensuring all team members can track customer interactions and reduce delays through standardized rate approval processes.
Revenue Optimization
Revenue Optimization
Get clear insights into the impact of production activities on revenue for better decision-making and adjustments. Track revenue against production for early detection of underperformance to address issues before they affect the bottom line.
Sales Automation
Sales Automation
Reduce administrative work by automating email logging and production tracking, freeing up time for strategic tasks. Get real-time insights into account-level pickups, ensuring sales strategies align with production performance.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
Inquiries & Distribution
Hotel Sales Software
Streamline responses to leads effectively across a network of properties, eliminate redundant tasks, and enable accurate reporting enhancing retention and conversion rates.
Group Bookings
Event Management Software
Streamline booking for group rooms and track quantities throughout the entire booking lifecycle. Seamlessly integrate with your PMS, to get everything you need in one place.
Thynk Analytics
Business Intelligence
We believe that data is your most valuable asset. Thynk provides actionable insights, enabling informed strategic decisions while enhancing personalization and process optimization. If needed, our platform integrates data from multiple systems.
Thynk Connect
Say goodbye to tech silos. Thynk is powered by Connect, our industry-leading suite of integrations. We pull data from the PMS and POS, removing the barrier of fragmented information and ultimately empowering teams to delight customers.
Thynk Reviews Summary
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, Thynk Groups & Events is the #2 most trending product in the Hotel Sales Software category (out of 14) and the #78 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreThynk’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Thynk as the #3 Hotel Sales Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Thynk Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Thynk Case Studies
References
"Our partnership with Thynk.Cloud will be a game changer for our hotel teams, who have provided out-of-the-ordinary guest experiences with legacy technology. We will be raising the bar with Thynk!"
Dina Belon
President @
Staypineapple, An Iconic Hotel, The Loop Chicago
"Thynk was the first system that truly reflected our needs with a forward-thinking perspective on managing relationships in the hospitality space. It's not just a solution, it's a competitive advantage."
Guy Hutchinson
President & CEO @
Rotana Hotel Management Corporation PJSC
"Thynk is a platform that allows us to make better and faster decisions and be able to service our business clients and our customers in a way that we couldn't do before."
Alex Cisneros
CCO @
Mint House at 70 Pine – NYC
"The automated sales processes from outreach to invoicing have been streamlined with a 50% reduction in costs."
Robert Godwin
Founder & Managing Director @
Lamington Group
"Thynk's flexible and intuitive CRM solution has transformed our operations, empowering our teams to deliver exceptional guest experiences. Thynk serves as our core system, generating an impressive 30-40% of our sales."
Emmanuelle Anglade
Managing Director @
Groupe Lucien Barrière
"Thynk saves our team hours, and when it comes to sales work, we're getting rid of all the dull work and can focus on driving activity."
Florian Ultsch
Managing Director @
harry’s home hotel & apartments
"I have not seen anyone else providing what Thynk will give us now. The idea is fresh, the idea is great, and the ideas help us to organize ourselves."
Roland Elter
CCO & Managing Director @
Maritim Hotel
"Thynk is an excellent platform. If you are managing multiple properties or even a single property, it helps you manage your system and their efficiency. There is no other alternative."
Hassan Ahdab
President Hotel Operations @
Dur Hospitality Co
"Thynk is not merely unique—it's a transformative solution. With Thynk, we're not just keeping pace with industry trends; we're establishing new benchmarks."
Rene Balmer
General Manager @
Chatrium Hotel Riverside Bangkok
"Thynk benefits from the flexibility and solidity of Salesforce software, we could implement our most important business processes. Thanks to that and the reactivity of Thynk's teams, our Sales teams can focus on their work: propose wonderful events to our end customers."
Charlotte Charles
IT Project Manager @
Groupe Lucien Barrière
Featured Customers
Popularity by Segment
Size
2 | X-Small (1-9 room)
2 | Small (10-24 room)
15 | Medium (25-74 room)
42 | Large (75-199 room)
46 | X-Large (200+ room)
Country
17 | United States of America
17 | Germany
5 | United Kingdom
5 | United Arab Emirates
5 | France
4 | Austria
4 | Switzerland
4 | Netherlands
4 | Thailand
3 | Saudi Arabia
3 | South Africa
2 | Cape Verde
2 | Iraq
2 | Nigeria
1 | Kuwait
1 | Pakistan
1 | Bahrain
1 | Maldives
1 | Morocco
1 | Albania
1 | Vietnam
1 | Egypt
1 | Mauritius
1 | Jordan
1 | Belgium
Type
50 | Luxury Hotels
47 | City Center Hotels
39 | Airport/Conference Hotels
36 | Resorts
32 | Boutiques
32 | Branded Hotels
19 | Extended Stay & Serviced Apartments
17 | Bed & Breakfast & Inns
13 | Limited Service & Budget Hotels
11 | Hostels
6 | Casinos
2 | Vacation Rentals & Villas
Region
41 | Europe
17 | North America
14 | Middle East
9 | Africa
7 | Asia Pacific
Category
83 | Hotel Sales Software
62 | Event Management Software
19 | Hotel CRM & Email Marketing
More Products by Thynk
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Thynk for its ability to centralize operations and integrate CRM, event management, and sales functions, leading to improved decision-making. Thynk enhances customer relationships by automating contracting processes and offering seamless communication across hotel portfolios. Its Salesforce foundation allows for deep data analysis, optimizing revenue management and cost-efficiency. The integration with existing systems supports hotel operations, helping streamline tasks and boost productivity.
AI-generated from the text of customer reviews
Looking for specific info?
10
Number 1 in the Market
Product Owner from 100 to 199 room Bed & Breakfast & Inn in Paris (France)
Verified
1 days ago
I had the chance to work with Thynk since 2 years now and it still a pleasure to work with them. Their strenghts: Communication / Efficiency / Expertise / Proactive
France
France
Product Owner
Large Hotel
10
Great tool!
CPO from 100 to 199 room Luxury Hotel in New York (United States of America)
Verified
1 days ago
I like the way we can customize our templates. The deepth of the analytics and the speed of the tool
United States of America
United States of America
CPO
Large Hotel
10
I'm using CRM Sales Force and happy with
Cluster Sales Manager from 200 to 499 room Resort in Santa Maria (Cape Verde)
Verified
1 days ago
1. The quickly uploading of any kind of communication is a plus 2. It allows to quickly edit and present my reports
Cape Verde
Cape Verde
Cluster Sales Manager
X-Large Hotel
10
I'm using CRM Sales Force and happy with
Cluster Sales Manager from 200 to 499 room Resort in Santa Maria (Cape Verde)
Verified
1 days ago
1. The quickly uploading of any kind of communication is a plus 2. It allows to quickly edit and present my reports
Cape Verde
Cape Verde
Cluster Sales Manager
X-Large Hotel
10
Efficient and Custom-Tailored
Data management from 500+ room Luxury Hotel in Deauville (France)
Verified
2 days ago
In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The...
France
France
Data management
X-Large Hotel
9
All good
Sales assistant from 200 to 499 room City Center Hotel in Darmstadt (Germany)
Verified
2 days ago
I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system.
Germany
Germany
Sales assistant
X-Large Hotel
6
Events Review of Salesforce
Senior EventsCo-ordinator from 50-74 room Luxury Hotel in New Milton (United Kingdom)
Verified
3 days ago
Great for capturing clients spend across all our properties and the ease of using the reporting tools. I like the look of the function sheets and ease of copying text into the fields.
United Kingdom
United Kingdom
Senior EventsCo-ordinator
Medium Hotel
10
Very user friendly
Sales Coordinator from 200 to 499 room City Center Hotel in Dubai (United Arab Emirates)
Verified
3 days ago
Easy access to information, websites, or services means that users can find or use them without much difficulty, often through user-friendly interfaces or well-designed systems.
United Arab Emirates
United Arab Emirates
Sales Coordinator
X-Large Hotel
10
The activities and the profile for the companies which help you to remember every thing.
Assistant Director of Sales from 200 to 499 room Hostel in Amman (Jordan)
Verified
3 days ago
All the fields related for sales from activities and company profiles and that you can link the address for your accounts.
Jordan
Jordan
Assistant Director of Sales
X-Large Hotel
10
A complete Hotel Sales Customer relationship management platform.
Head of Technology from 200 to 499 room City Center Hotel in Baghdad (Iraq)
Verified
3 days ago
Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable...
Iraq
Iraq
Head of Technology
X-Large Hotel
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- 9
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Thynk Event Management is an ideal solution for managing events of any size and shape, streamlining communication, boosting operational efficiency, and enabling the flexibility your customers need for their events.
Showing all answers to: "What does this product or service do well?"
Thynk Event Management is an ideal solution for managing events of any size and shape, streamlining communication, boosting operational efficiency, and enabling the flexibility your customers need for their events.
MeetingPackage has the mission of bringing M&E business online to ensure the live availability and prices are available to the customer on all channels. Thynk Event Management Software is one of the very few available s&c in the market that allows complete integration with the booking engine without any restriction. The connectivity setup is very simple and response from the system is super fast. From MeetingPackage perspective, Thynk Event Management Software is among handful of s&c system that allows all the functionality that our booking engine customer expects.
MYCE finally brings to the market an event management system that ticks all boxes. The system is cloud-based and highly intuïtive. All functions and features you'd expect from a Sales & Catering system are there.
The event management and group sales process at a hotel can be complicated, clunky and require involvement from a wide variety of teams across the facility. Thynk simplifies the approach on a modern platform and in a way that's easy and approachable for sales teams regardless of size or complexity. They can handle everything from initial lead to booking/holding the room block, to issuing the customer contract to sending the BEO to the events team.
Thynk.Cloud delivers a first class customer experience by delivering an ease of use platform that connects to several other applications within the organization. Through Salesforce integration and partnership, Thynk has an incredible opportunity in NA to capture significant market share within hospitality.
Question:
What differentiates this product or service from the competition?
Answer:
Thynk Event Management is a customizable Software-as-a-Service platform that offers multiple integrations, providing flexibility to meet customer needs and improve overall efficiency in operations and sales.
Showing all answers to: "What differentiates this product or service from the competition?"
Thynk Event Management is a customizable Software-as-a-Service platform that offers multiple integrations, providing flexibility to meet customer needs and improve overall efficiency in operations and sales.
All the features are available for partners via the APIs. The common and corner uses cases to achieve the full digitization of M&E can be achieved using the apis. The apis are fast and easy to use. Different configuration for different venues can be easily supported. webhook notificaitons are the key to success and Thynk has one of the best webhook notifications to ensure that updates to customer can be done in real time which improves the conversion.
The system is highly customizable and puts the user in charge. Apart from that MYCE is super easy to work with. Staff will not need lengthy training.
The system integrates with the top-rated cloud PMS's and is future-proof.
Thynk is built on a modern platform and can be purchased as a standalone platform, or incorporated within Salesforce. This important differentiation allows the customer to extend capabilities far beyond events and group sales, and begin leveraging the solution as a real single source of truth for hospitality companies.
Thynk.Cloud has a great technology platform and an even better customer service engine. Through seamless integration with Salesforce, our hospitality teams have an obvious partner to collaborate with in their go-to-market strategy.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Flexibility and integrations are a pivotal part of the overall success when considering suitable software for various business needs. It is essential to consider the whole customer journey from looking for services and booking the service to consuming the service. Thynk is a perfect example of a service that can be integrated into multiple other services creating value to the whole journey.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Flexibility and integrations are a pivotal part of the overall success when considering suitable software for various business needs. It is essential to consider the whole customer journey from looking for services and booking the service to consuming the service. Thynk is a perfect example of a service that can be integrated into multiple other services creating value to the whole journey.
If you want to generate more direct/indirect bookings via different channels and have better conversion that leads to more revenue than Thynk Event Management is the s&c of choice. It's open and allows integration with M&E CRS like MeetingPackage and will reduce the manual work for your sales/operational team and will allow them to concentrate on higher and more important events.
I'd recommend every hotelier considering a change in PMS / Event Management System to contact the MYCE team and request a demo to see for yourself how this modern, up to date system could impact the way of work for your hotel. It's the core of your Meetings & Events department, better make it a good one!
If you're using Salesforce you have two options. You can build this yourself and spend a fortune for an initial product that won't evolve unless you invest more capital, or you can use Thynk. You'll get more bang for your buck using an innovative platform like Thynk than anywhere else.
Based on the challenges that group sales teams face within the hospitality industry, Thynk is a logical solution because of it's ability to provide visibility into hotel operations, open bookings and more. The configuration and customization tools provide great benefit to these teams and event teams across hotel organizations.
Recommended by
Matti Rautanen
CMO
@
MeetingPackage
Himanshu Mittal
Chief Evangelist & Development Officer
@
MeetingPackage
Niki Van den Broeck
Head of Business Development
@
Get Into MoRe
TJ Christensen
CEO
@
BlueGator
Andrew Russo
Account Director
@
Salesforce
Matti Rautanen
CMO
@
MeetingPackage
Himanshu Mittal
Chief Evangelist & Development Officer
@
MeetingPackage
Niki Van den Broeck
Head of Business Development
@
Get Into MoRe
TJ Christensen
CEO
@
BlueGator
Andrew Russo
Account Director
@
Salesforce
Jennifer Shin
Senior Account Director
@
Salesforce
David Ganly
Director
@
hconnect
Jessica Hayes
President
@
Hayespitality
Sebastien Januskiewicz
Data Architect
@
hapicloud.io
Livia Zhang
ISV Partner Account Manager
@
Salesforce
Are you a consultant or vendor that recommends Thynk?
Leave a recommendation
Posts
Thynk
3 weeks ago
Thynk Announces Inclusion in Salesforce’s Agentforce Partner Network with Hospitality AI Sales Agent
Thynk
1 month ago
Thynk Announces Partnership with Cvent to Elevate Hospitality Sales through Next-Generation Integrations
Thynk
1 month ago
How Maritim is Revolutionizing Hospitality with Innovative Technology
Thynk
9 months ago
Hotel Tech to Elevate the Human Touch
Thynk
9 months ago
Launch of Thynk Direct: Introducing New Technology for Instant Booking in Hospitality
Thynk
1 year ago
How Corsendonk Hotels Simplified its Tech Stack to Improve the Customer Experience
Thynk
1 year ago
Thynk Establishes Asian Presence with Chatrium Hospitality Partnership
Thynk
1 year ago
How Harry's Home Streamline Operations and Boost Efficiencies with Thynk
Thynk
1 year ago
Thynk Strengthens Its Hospitality Cloud Platform with the Acquisition of 'Please ask m'
Thynk
1 year ago
Thynk Raises $13 Million of Series A Funding to Drive Innovation in Verticalized CRM for the Hospitality Industry
Thynk Integrations
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Support
Unverified
Thynk has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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