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Shift4 (DOLLARS ON THE NET)
0.0 (2 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Shift4 (DOLLARS ON THE NET)
Unranked in Payments Processing Software
Secure Payment Processing, Simplifying PCI-DSS, and Tokenization of Payment Card Data
0% recommended by 2 hotels
More than 50% of Shift4 Payments’s reviews come from United States.
What is Shift4 Payments?
Founded in 1994 | Headquarters in Las Vegas (United States) | 814 employees
Shift4 (DOLLARS ON THE NET) is a comprehensive payment processing solution. This web-based platform enables merchants to efficiently process credit, debit, check, and gift card transactions while ensuring quick, accurate, and secure financial operations. The system offers real-time electronic payment authorization, auditing, reporting, and settlement capabilities, providing businesses with essential control and flexibility. Shift4 also integrates with various software providers, supporting both e-commerce and physical POS systems, making it ideal for hotels, restaurants, and retail stores. With PCI compliance and point-to-point encryption, it guarantees secure transactions and valuable business insights.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Shift4 Payments products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Shift4 Payments Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Shift4 Payments Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Shift4 Payments
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Shift4 Payments's Provided Description:
"Shift4, a leading developer of enterprise payment processing solutions, provides powerful, Web-based applications that allow merchants to turn their customers' credit, debit, check and gift card transactions into dollars in the bank quickly, accurately, and securely. Built on first hand industry knowledge, a proven solution history and the latest technology, Shift4's DOLLARS ON THE NET solution provides merchants in virtually every industry with real-time electronic payment authorization, auditing, reporting, and settlement functionality. It provides the access, control, and flexibility required to enable high speed and low cost transactions. Combined with our own powerful gift card solution, fraud controls and unparalleled transaction security, Shift4 offers the most comprehensive solution available for your entire organization. Shift4 payments is used in both e-commerce and physical applications such as hotel booking engines as well as brick and mortar point-of-sale (POS) systems. The platform integrates with dozens of software providers and other technology solutions to facilitate contactless payments. Shift4's payment technology is PCI compliant and also delivers additional information like merchant services business intelligence to the hospitality industry. Shift4's payment gateway offers point-to-point encryption that facilitates secure online ordering for numerous industries within hospitality such as hotel, retail and restaurant outlets. Shift4 was not only the inventor of secure payment tokenization, but as such has created the most feature rich and fully featured payment solution available. Shift4 is a true omni-channel payment solution that supports the U.S., Canada, the Caribbean and parts of LATAM. Shift4 can meet your payment gateway needs, if you want to keep your current Merchant Services Provider, or be your complete payment solution providing gateway, merchant services, processing, and payment terminals all rolled into a simple merchant services pricing arrangement."
FAQs
Shift4 Payments doesn’t have any screenshots available
Capabilities
Shift4 Payments doesn’t have any benefits or use cases available
Features
Workflow Automation
4/5 features
Payment Methods
4/5 features
Security & Fraud Prevention
4/5 features
Multi-Currency
4/5 features
Adjustments
4/5 features
Hardware
4/5 features
Q1 '26 Payments Processing Software Survey Insights
Is Shift4 Payments a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 4
Mid-sized
96%
(36)
Medium hotels say that Sertifi by Flywire's Payments Processing Software is valued for its ease of use, security features, and client accessibility, as highlighted in verified HotelTechReport reviews. Medium hotels appreciate the straightforward navigation and the software's ability to enhance transaction security and client engagement.
#1
of 3
Large
91%
(62)
Large hotels say that Sertifi by Flywire's Payments Processing Software efficiently integrates payment security, easy client tracking, and intuitive interfaces. Verified HotelTechReport reviews note its robust fraud prevention measures and seamless functionality with existing systems, offering essential features for Large hospitality operations.
#1
of 2
Enterprise
95%
(30)
X Large hotels say that Sertifi by Flywire's Payments Processing Software, according to verified HotelTechReport reviews, streamlines operations with its user-friendly interface and robust security measures. Hotels appreciate its ability to reduce fraud and efficiently manage e-signatures and payment tasks.
Mid-sized
96%
(36)
#1
of 4
Medium hotels say that Sertifi by Flywire's Payments Processing Software is valued for its ease of use, security features, and client accessibility, as highlighted in verified HotelTechReport reviews. Medium hotels appreciate the straightforward navigation and the software's ability to enhance transaction security and client engagement.
Large
91%
(62)
#1
of 3
Large hotels say that Sertifi by Flywire's Payments Processing Software efficiently integrates payment security, easy client tracking, and intuitive interfaces. Verified HotelTechReport reviews note its robust fraud prevention measures and seamless functionality with existing systems, offering essential features for Large hospitality operations.
Enterprise
95%
(30)
#1
of 2
X Large hotels say that Sertifi by Flywire's Payments Processing Software, according to verified HotelTechReport reviews, streamlines operations with its user-friendly interface and robust security measures. Hotels appreciate its ability to reduce fraud and efficiently manage e-signatures and payment tasks.
Rank
Hotel type
Popular alternatives
#1
of 4
Resorts
92%
(52)
Resort hotels say that Sertifi by Flywire's Payments Processing Software ranks highly due to its user-friendly interface and secure transaction handling, crucial for resort environments. Verified HotelTechReport reviews highlight ease of use, security, and efficient integration with existing systems as key advantages.
#1
of 4
Boutique Hotels
99%
(34)
Boutique hotels say that ROH's Payments Processing Software excels in user friendliness, seamless invoice management, and effective automation, according to verified HotelTechReport reviews. These features aid in simplifying operations and improving client interactions, which are vital for Boutique establishments.
#1
of 4
Bed & Breakfast & Inns
94%
(35)
Bed-N-Breakfast hotels say that Sertifi by Flywire's Payments Processing Software receives high marks in verified HotelTechReport reviews for its user-friendly interface, streamlined credit card processing, and effective fraud prevention. These features cater to the practical needs and security concerns of Bed-N-Breakfast hotel operations.
Resorts
92%
(52)
#1
of 4
Resort hotels say that Sertifi by Flywire's Payments Processing Software ranks highly due to its user-friendly interface and secure transaction handling, crucial for resort environments. Verified HotelTechReport reviews highlight ease of use, security, and efficient integration with existing systems as key advantages.
Boutique Hotels
99%
(34)
#1
of 4
Boutique hotels say that ROH's Payments Processing Software excels in user friendliness, seamless invoice management, and effective automation, according to verified HotelTechReport reviews. These features aid in simplifying operations and improving client interactions, which are vital for Boutique establishments.
Bed & Breakfast & Inns
94%
(35)
#1
of 4
Bed-N-Breakfast hotels say that Sertifi by Flywire's Payments Processing Software receives high marks in verified HotelTechReport reviews for its user-friendly interface, streamlined credit card processing, and effective fraud prevention. These features cater to the practical needs and security concerns of Bed-N-Breakfast hotel operations.
Rank
Region
Popular alternatives
#1
of 4
North America
94%
(121)
Na hotels say that Sertifi by Flywire's Payments Processing Software is highly regarded based on verified HotelTechReport reviews. Important strengths for Na hotels include ease of use, secure credit card transactions, and effective fraud prevention features.
#1
of 1
Middle East
94%
(5)
Me hotels say that Sertifi by Flywire's Payments Processing Software is valued for its ease of use, enhanced security for client credit card data, and support for paperless operations, according to verified HotelTechReport reviews.
North America
94%
(121)
#1
of 4
Na hotels say that Sertifi by Flywire's Payments Processing Software is highly regarded based on verified HotelTechReport reviews. Important strengths for Na hotels include ease of use, secure credit card transactions, and effective fraud prevention features.
Middle East
94%
(5)
#1
of 1
Me hotels say that Sertifi by Flywire's Payments Processing Software is valued for its ease of use, enhanced security for client credit card data, and support for paperless operations, according to verified HotelTechReport reviews.
Rank
Country
Popular alternatives
#1
of 4
United States
93%
(116)
Us hotels say that Sertifi by Flywire's Payments Processing Software stands out due to its user-friendly interface, robust security features, and efficient transaction processing. Verified HotelTechReport reviews frequently highlight its capability to simplify payment workflows, ensure secure transactions, and its compatibility with existing systems important to Us hotels.
United States
93%
(116)
#1
of 4
Us hotels say that Sertifi by Flywire's Payments Processing Software stands out due to its user-friendly interface, robust security features, and efficient transaction processing. Verified HotelTechReport reviews frequently highlight its capability to simplify payment workflows, ensure secure transactions, and its compatibility with existing systems important to Us hotels.
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Shift4 Payments Reviews Summary
Terrible
Ease of Use
3.0/5
Customer Support
1.0/5
ROI
1.5/5
Implementation
2.0/5
Recommended by
Achievements
This vendor's trending score is rising, Shift4 (DOLLARS ON THE NET) is the #13 most trending product in the Payments Processing Software category (out of 119) and the #1139 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreShift4 Payments’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Shift4 Payments Pricing
Pricing Available By Request
Shift4 Payments has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
0
Horrible customer service
General Manager from 50-74 room Branded Hotel in Troutville (United States)
Verified
3 years ago
The off weeks that I don't have to call customer service. Dealing with customer service is worse than calling the cable company or IRS.
United States
United States
General Manager
Mid-Sized Hotel
0
Renewed contract without authorization,
owner from 100 to 199 room Boutique in Nacogdoches (United States)
Verified
3 years ago
nothing at this point, its been terrible since September have been trying to get them to send call tags for equipment, sold the business did not renew my contract and have plenty of emails saying they would handle it and send call tags, they never did and are still billing us.
United States
United States
owner
Large Hotel
- 1
It looks like Shift4 Payments is not recommended by any hotels
Check out the top 10 most recommended Shift4 Payments alternativesExpert Q&A and Partner Recommendations
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Shift4 Payments hasn’t been recommended by any experts or partners yet
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Support
Unverified
Shift4 Payments has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
0 seconds ago
Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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