Close sales 90% faster and with lower costs and chargeback risk with SertifiPay.
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Shift4 (DOLLARS ON THE NET)
0.0 (2 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shift4 (DOLLARS ON THE NET)
Unranked in Payments Processing Software
Secure Payment Processing, Simplifying PCI-DSS, and Tokenization of Payment Card Data
0% recommended by 2 hotels
More than 50% of Shift4 Payments’s reviews come from United States of America.
What is Shift4 Payments?
Founded in 1994 | Headquarters in Las Vegas (United States) | 814 employees
Shift4 (DOLLARS ON THE NET) is a comprehensive payment processing solution. This web-based platform enables merchants to efficiently process credit, debit, check, and gift card transactions while ensuring quick, accurate, and secure financial operations. The system offers real-time electronic payment authorization, auditing, reporting, and settlement capabilities, providing businesses with essential control and flexibility. Shift4 also integrates with various software providers, supporting both e-commerce and physical POS systems, making it ideal for hotels, restaurants, and retail stores. With PCI compliance and point-to-point encryption, it guarantees secure transactions and valuable business insights.
Shift4 Payments doesn’t have any screenshots available
Capabilities
Shift4 Payments doesn’t have any benefits or use cases available
Features
Workflow Automation
4/5 features
Payment Methods
4/5 features
Security & Fraud Prevention
4/5 features
Multi-Currency
4/5 features
Adjustments
4/5 features
Hardware
4/5 features
Shift4 Payments Reviews Summary
Terrible
Ease of Use
3.0/5
Customer Support
1.0/5
ROI
1.5/5
Implementation
2.0/5
Recommended by
Achievements
This vendor's trending score is rising, Shift4 (DOLLARS ON THE NET) is the #10 most trending product in the Payments Processing Software category (out of 50) and the #675 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreShift4 Payments’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Shift4 Payments Pricing
Pricing Available By Request
Shift4 Payments has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Shift4 Payments to Top Alternatives
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Hotelier Rating
Looking for specific info?
0
Horrible customer service
General Manager from 50-74 room Branded Hotel in Troutville (United States of America)
Verified
17 months ago
The off weeks that I don't have to call customer service. Dealing with customer service is worse than calling the cable company or IRS.
United States of America
United States of America
General Manager
Medium Hotel
0
Renewed contract without authorization,
owner from 100 to 199 room Boutique in Nacogdoches (United States of America)
Verified
2 years ago
nothing at this point, its been terrible since September have been trying to get them to send call tags for equipment, sold the business did not renew my contract and have plenty of emails saying they would handle it and send call tags, they never did and are still billing us.
United States of America
United States of America
owner
Large Hotel
- 1
It looks like Shift4 Payments is not recommended by any hotels
Check out the top 10 most recommended Shift4 Payments alternativesExpert Q&A and Partner Recommendations
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Shift4 Payments hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsShift4 Payments Integrations
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Support
Unverified
Shift4 Payments has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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