Shift4 (DOLLARS ON THE NET)

0.0 (2 REVIEWS)

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0 out of 100
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Shift4 (DOLLARS ON THE NET)

0.0 (2 REVIEWS)

Unranked in Payments Processing Software

Secure Payment Processing, Simplifying PCI-DSS, and Tokenization of Payment Card Data

More than 50% of Shift4 Payments’s reviews come from United States of America.

Ratings Summary

Terrible
Ease of Use
3.0/5
Customer Support
1.0/5
ROI
1.5/5
Implementation
2.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Shift4 (DOLLARS ON THE NET) is the #7 most trending product in the Payments Processing Software category (out of 42) and the #543 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Shift4 Payments’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Shift4 (DOLLARS ON THE NET)
Founded in 1994 | Headquarters in Las Vegas (United States) | 814 employees
Shift4, a leading developer of enterprise payment processing solutions, provides powerful, Web-based applications that allow merchants to turn their customers' credit, debit, check and gift card transactions into dollars in the bank quickly, accurately, and securely. Built on first hand industry knowledge, a proven solution history and the latest technology, Shift4's DOLLARS ON THE NET solution provides merchants in virtually every industry with real-time electronic payment authorization, auditing, reporting, and settlement functionality. It provides the access, control, and flexibility required to enable high speed and low cost transactions. Combined with our own powerful gift card solution, fraud controls and unparalleled transaction security, Shift4 offers the most comprehensive solution available for your entire organization.  Shift4 payments is used in both e-commerce and physical applications such as hotel booking engines as well as brick and mortar point-of-sale (POS) systems.  The platform integrates with dozens of software providers and other technology solutions to facilitate contactless payments.  Shift4's payment technology is PCI compliant and also delivers additional information like merchant services business intelligence to the hospitality industry.  Shift4's payment gateway offers point-to-point encryption that facilitates secure online ordering for numerous industries within hospitality such as hotel, retail and restaurant outlets. Shift4 was not only the inventor of secure payment tokenization, but as such has created the most feature rich and fully featured payment solution available. Shift4 is a true omni-channel payment solution that supports the U.S., Canada, the Caribbean and parts of LATAM. Shift4 can meet your payment gateway needs, if you want to keep your current Merchant Services Provider, or be your complete payment solution providing gateway, merchant services, processing, and payment terminals all rolled into a simple merchant services pricing arrangement.

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Shift4 Payments doesn’t have any screenshots available

Capabilities

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Shift4 Payments doesn’t have any benefits or use cases available

Features

Workflow Automation

4/5 features

Payment Methods

4/5 features

Security & Fraud Prevention

4/5 features

Multi-Currency

4/5 features

Adjustments

4/5 features

Pricing

Pricing Available By Request

Shift4 Payments has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
0
Very Good
0
Average
0
Poor
0
Terrible
2

Property Size

  • X-Small (1)
  • Medium (1)

Country

  • United States of America
    United States of America
    (2)

Region

  • North America
    North America
    (2)
0

Horrible customer service

General Manager from 50-74 room Branded Hotel in Troutville (United States of America)

Verified
11 months ago
The off weeks that I don't have to call customer service. Dealing with customer service is worse than calling the cable company or IRS.
Country United States of America
General Manager
Medium Hotel
0

Renewed contract without authorization,

owner from 1 to 4 room in Fredonia (United States of America)

Verified
16 months ago
nothing at this point, its been terrible since September have been trying to get them to send call tags for equipment, sold the business did not renew my contract and have plenty of emails saying they would handle it and send call tags, they never did and are still billing us.
Country United States of America
owner
X-Small Hotel
  • 1

Recommend empty

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Integrations

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This integration hasn’t been verified by Shift4 Payments yet.

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Support

Unverified

Shift4 Payments has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

0%

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