Iris Launches '9 Ways to Win with Digital Guest Directories' eBook

How are digital guest directories becoming the number one choice to help hoteliers save resources, be more sustainable and enhance the guest stay?

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Instant answers and recommendations in the palm of your hand – with 73% of travellers wanting to manage their hotel stay via their smartphones, are you reaching guests in a way that suits them?

As a hotelier, you want to do everything and anything you can to improve your guest's experience – making services and information easily accessible with little friction in booking or accessing.

One such resounding and increasingly popular solution is the digital guest directory - providing guests with all the information they may want and need to know during their stay like hotel amenities, local attractions and F&B digital ordering for example.

Best of all, guests can get the answers to all their questions in the directory before bothering your front desk staff. It can be accessed online through a QR code so that they can read the information anytime, anywhere– not just at the front desk or in their bedrooms!

IRIS, the leading provider of online F&B and guest experience platforms, has put together this guide to highlight why digital guest directories are ticking a host of boxes that will not only delight guests but will also add to the hotel’s bottom line. 

Download the guide here to read more.

In the guide, IRIS demonstrates how hoteliers can -

  • Reach guests in a way that suits them and keep guest information up-to-date and accurate

  • Generate additional revenue and reduce costs  

  • Save time and resources – and operate more efficiently 

  • Operate more sustainably and appeal to eco-friendly travellers 

  • Elevate the guest experience and provide a more enjoyable and fulfilling stay 

Kate Fuller, Senior Marketing Manager at IRIS commented, “Hotel guests and staff both deserve to see the information in a modern, accurate way - plus, it helps reduce costs, streamline processes and provide guests with a more memorable and sustainable experience. 

Hoteliers want happy guests and better processes that cut costs and improve performance. And the key to a great stay for guests is a relaxing time – ease of doing what they want, when they want. This is precisely what you can deliver with a digital guest directory.”

Time to re-boot the way you engage with guests and drive ancillary revenue? Download the guide now:-

Enhance Guest Experience with Digital Guest Directories - Download eBook (

About IRIS Systems

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels, working with many of the world's leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS's mobile, tablet and web app technology to boost additional revenues by 20% on average.

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