Ranked #6 out of 43 in Mobile Ordering & Room Service
IRIS Systems’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreIRIS F&B enables contactless mobile ordering, allowing guests to easily browse, order and pay - all from the comfort of their own devices. Ideal for both independents and hotel chains, staff can manage features and functionality so that the solution works to streamline operations - POS and PMS integrations are both available. Boost F&B spending and see average check sizes increase when guests can ...
Building the future of hotel F&B Ordering. Our powerful, multi-tenant, multi-lingual hospitality platform helps our customers around the world to boost revenues...
98% recommend
Asst Director F&B
The system is user friendly, the search feature is very intuitive. Updates do not take long. The product looks great to the guest. The best part is the customer service. Joseph Hilditch & Jacob Barrow are especially love...
Outlet Manager
It's so simple and easy for our guests and the guest they can order any time and any where it's amazing.
Assistant In Room Dining
we need to double check to front office system (Light speed) if the guest have a discount we input manully
Outlet Manager
If you have more videos we can learn for IRIS applications I would thanks the Support team for they quickly answer.
General Director
Perhaps an event management where easily we could promote things happening at the hotel easier. New options that allow to manage easily events and what is going on at the hotel.
IRIS Systems hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsPowerful order and pay dining experiences; guests come first
Serve guests in the safest and fastest way possible: Digitally!
Offer personalized dining experiences to guests and take orders through Easyway to drive ancillary revenue.
This vendor is 83% below the category average..
This vendor has fewer recent reviews than average compared to other top Mobile Ordering & Room Service providers. It is advised that you ask for recent references before proceeding.
August 18, 2022
General Director from Luxury Hotels in Palma (Spain)
The flexibility of the APP to make changes and be able to freshly and in a modern way be able to offer our guest a global high quality offer.
Perhaps an event management where easily we could promote things happening at the hotel easier. New options that allow to manage easily events and what is going on at the hotel.
July 22, 2022
Sr. Manager from Other in Bethesda (United States of America)
Very knowledgeable, always polite and courteous, always goes above and beyond to solve challenges. The team is very responsive and always delivers on action items.
Nothing that I can think of at the moment aside from continuing to expand on reporting. Thank you for all you do for our hotels!
July 07, 2022
guest can order from any place .especially the room service order to make easy for us. guest can ordedr fron also pool side
in this app is need to improve only on thing when notification came there is no sound system, so this side need to improve
June 15, 2022
Hotel General Manager from RV Parks & Campgrounds in Jacksonville (United States of America)
The final Mobile Ordering product looks great. They don't have a good way of temporarily removing out of stock items and this function needs improvement.
IRIS has been unresponsive to messages and emails. My experience was limited to a Corporate related project however, they rarely respond and often don't provide adequate context to close the inquiry.
June 15, 2022
Assistant In Room Dining from Hostels in (Indonesia)
the guest can order by mobile phone and the captain order goes to kitchen printer directly for us only check to kitchen and make sure we deliver correctly
we need to double check to front office system (Light speed) if the guest have a discount we input manully
March 25, 2022
Asst Director F&B from Luxury Hotels in Boston (United States of America)
The system is user friendly, the search feature is very intuitive. Updates do not take long. The product looks great to the guest. The best part is the customer service. Joseph Hilditch & Jacob Barrow are...
I can not think of anything negative to say. Great experience overall. I would definitely recommend the product to other industry folks.
IRIS Systems hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Hotel General Manager
The final Mobile Ordering product looks great. They don't have a good way of temporarily removing out of stock items and this function needs improvement.