IRIS

Ranked 10 (out of 34) in Mobile Ordering & Room Service

Mobile Ordering & Room Service

The future of F&B.

Ratings Snapshot

Certificate of Excellence
Read 1 reviews
80%
Recommend
HTR Score icon
HT SCORE
15 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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IRIS has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #10 out of 34 in Mobile Ordering & Room Service

Ease of Use
4.0/5
ROI
4.0/5
Implementation
N/A
Customer Support
5.0/5
Verified Customer Support

IRiS Systems’s customer support processes haven’t yet been verified by Hotel Tech Report.

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IRIS Overview

Top Alternative: ServeSafely (by Crave)

IRIS Overview

IRIS F&B enables contactless mobile ordering, allowing guests to easily browse, order and pay - all from the comfort of their devices. Staff can manage features and functionality so that the solution works to streamline operations - POS and PMS integrations are both available. Boost F&B spending and see average check sizes increase when guests can order on their terms and don't have to flag down w...

About IRiS Systems

Founded in 2006 | Headquarters in London United Kingdom | 61 employees

Building the future of hotel F&B Ordering. Our powerful, multi-tenant, multilingual hospitality platform helps our customers around the world to boost revenues,...

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Integrates with

  • Mobile Key & Keyless Entry
  • Guest Room Automation
  • Hotel Guest Apps
Browse integrations (12 verified)

Pros & Cons

Like 80% recommend

Assistant Front Office Manager & Head of IT from Other in Wayzata (United States)

iRiS allows our small independent hotel to keep up with the major box brand hotels in terms of smartphone technology and allows guests to receive more streamlined modern guest service experience (with no paper necessary!...

Assistant Front Office Manager & Head of IT from Other in Wayzata (United States)

- Does not interface yet with PMS, meaning Front Desk must check guest into both PMS and iRiS - Does not interface yet with Aloha, Restaurant POS, so Host must continuously monitor for Room Service orders Just make s...

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Expert Q&A and Partner Recommendations

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IRiS Systems hasn’t been recommended by any experts or partners yet

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Find the perfect fit

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GETTING STARTED

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Features

  • Web Based (Appless)
  • POS Integration
  • PMS Integration
  • Off-Property Vendor Management
  • QR Codes
  • Near Field Contact (NFC)
  • Apple Pay
  • Digital Menu
  • In-Venue Ordering
  • Credit Card Payments
  • Multi-Menu Ordering
  • Guest Re-Ordering
  • Cross Venue Payment Splitting
  • Contactless Ordering
  • Loyalty Program Integrations
  • White-label App
  • Payments Integrations
  • Google Pay
  • Delivery (3rd Party)
  • Delivery Logistics (In-house)
  • Curbside Pickup
  • Ordering Scheduling
  • Tipping
  • Upselling

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America

1 Verified IRiS Systems Reviews

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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Mobile Ordering & Room Service providers. It is advised that you ask for recent references before proceeding.

September 28, 2017

IRIS Review: Great tool for smaller independents to keep up with big brands while driving revenue and improving the guest e...

Assistant Front Office Manager & Head of IT from Other in Wayzata (United States of America)

Recommend 8/10
Full blue star
Full blue star
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What do you like most?

iRiS allows our small independent hotel to keep up with the major box brand hotels in terms of smartphone technology and allows guests to receive more streamlined modern guest service experience (with no ...

What do you dislike or think could be improved?

- Does not interface yet with PMS, meaning Front Desk must check guest into both PMS and iRiS - Does not interface yet with Aloha, Restaurant POS, so Host must continuously monitor for Room Service order...

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
n/a

Pricing

Profile empty

IRiS Systems hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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Popular IRIS Integrations

View all (12 IRiS Systems Integrations)