Voted by the industry: Asksuite is the #1 Hotel Chatbot for top-tier hoteliers

A new chapter has just been written in the consolidation of Artificial Intelligence within the global hospitality industry. Hotel Tech Report has announced the winners of the HotelTechAwards 2026, the sector's premier technology award, confirming Asksuite as the #1 Hotel Chatbot and the #6 in Hotelier’s Choice Top Companies (out of 800+ hotel techs across all categories).

This result marks the company's win with an impressive 98% recommendation rate, a rare feat in the industry. Unlike awards based on technical juries, the ranking is determined by verified reviews from hoteliers across multiple continents. The criteria range from efficiency in direct booking conversion to the quality of customer support.

Trusted by over 5,000 clients across more than 80 countries, Asksuite powers countless conversations between hotels and travelers every single day. This latest recognition cements the platform’s position as a massive global operation built on real results, serving over 125 million travelers to date.

To crown this year's achievements, Asksuite has also been recognized by its own employees as the 2nd Best Place to Work among global hotel tech companies. This dual recognition highlights both the company's technological excellence as well as the strength of the culture driving its innovation.

Rodrigo Teixeira, CEO & Co-founder of Asksuite, comments on the significance of these combined honors:

"Being chosen by the experts as the highest-rated hotel chatbot in the market confirms a simple truth: consistency wins. Beyond the product awards, I am equally proud that Asksuite has been recognized by our employees as the 2nd 'Best Place to Work’ in the global industry. These recognitions reflect something bigger: thousands of hotels trusting us to transform how they communicate with travelers, and a dream team dedicated to honoring that trust every single day."

The awards highlight the transformative power of Sophia, Asksuite's newly launched next-gen AI built specifically for hospitality. Unlike generic solutions, Sophia understands the unique nuances of hotel operations. Whether it is 3 PM or 3 AM, the AI is responding, qualifying, and scaling service while maintaining a human touch.

This innovation is built on a proven foundation. To date, Asksuite’s platform, combining AI and human agents, has generated over US$586 million in direct bookings for its clients. This figure reframes the role of an AI assistant, moving beyond answering FAQs to helping hotels recover abandoned quotes, nurture potential guests, and ultimately convert visitors into confirmed bookings.

Teixeira emphasizes the company's focus as the industry starts a critical year:

"The hospitality industry never stands still. This year, hotels around the world will face high demand, and the need for scalable, intelligent solutions will be greater than ever. My commitment is to keep simplifying communication between hotels and travelers with humans and AI working together."

With almost 1,000 positive reviews on Hotel Tech Report and the highest recommendation rate among all hotel tech companies, the verdict from the market is clear: Asksuite is built to work, designed to earn. This hotel tech giant is now poised for a bright future in 2026, driven by an unwavering dedication to innovation and excellence in the hospitality industry.