Asksuite Launches AskFlow, A Solution That Automates Messages And Boosts Your Hotel's Revenue
AskFlow is fully customizable, integrated with Asksuite's omnichannel platform, easy to set up with a user-friendly drag & drop interface.
Asksuite, the global leader in AI reservation agents and omnichannel communication for hotels, has already achieved historical milestones in the hospitality industry: the platform has facilitated 80+ billion traveler interactions and more than 1 billion messages between hoteliers and travelers.
Serving globally recognized hotel chains like Hard Rock, Radisson Hotel Group, InterContinental Hotels Group (IHG), Best Western Hotels & Resorts, Asksuite is now taking its most significant step since its foundation. Today, the company is launching its newest product, designed to revolutionize end-to-end hotel communication.
Automate messages and boost revenue: that’s what AskFlow does for your hotel. With this solution, you create individualized, automated message flows to stay connected with guests at different stages of their journey.
The results of our early adopters showcase AskFlow’s full potential: on average, they’ve achieved an incredible 71x ROI!
The new product seamlessly integrates with Asksuite's omnichannel platform, PMS and other hotel systems. This enables your hotel to automate follow-ups for travelers who didn't complete their booking, provide check-in/out info, or share exclusive news and offers via SMS or WhatsApp — the fastest-growing communication channel around the globe.
Asksuite is committed to integrating hospitality’s biggest players with AskFlow to empower hotels worldwide with this new product. Examples of industry giants are the ready-to-use integrations with Oracle's PMS, Opera, and Cloudbeds. This means that properties already using Oracle or Clodbeds can leverage everything the integration offers by adopting AskFlow, and focusing on high-level message personalization with detailed info.
With AskFlow, you send the right message to the right customer at the right time!
Asksuite's new solution strengthens the hotel tech throughout the entire traveler's journey, as messages can be automated before, during, and after guests’ stay.
AskFlow completes the company's suite of applications, which already includes vital tools such as the AI Reservation Agent, the official WhatsApp integration, the omnichannel platform, the performance dashboards, and many more.
Rodrigo Teixeira, CEO of Asksuite, comments on the impact of the launch, happening today:
"We’ve been developing AskFlow for over 12 months, and now it's ready to go to market. It’s amazing to see our clients' reactions when we present all the product’s possibilities! This solution is a true revolution in our industry because it integrates with Asksuite’s omnichannel and can connect to any hotel software, such as a PMS. From there, you can leverage this contact database and create personalized communication flows."
Regarding the technical specifications, AskFlow can consume information from systems, like PMSs and CRMs. Via API, it’s possible to personalize messages and elevate the traveler experience even before booking.
What’s more, considering the busy daily operations of hoteliers, AskFlow is designed with a drag-and-drop technology. This means there are no significant complexities when setting up a message flow, making it a very intuitive user experience.
Regarding interaction management, AskFlow is fully integrated with Asksuite's omnichannel platform. This ensures excellence in message governance, as all communications are centralized on Asksuite's platform—which also consolidates messages from other channels, such as social media.
AskFlow is the answer to the hospitality industry's need for revenue-generating automation and personalized guest services with practical day-to-day use. Vinícius Pavei, CTO of Asksuite, highlights:
"AskFlow is a product that’s easy to implement, as it was developed to be a plug-and-play tool. When a client subscribes, they already have ready-made templates that can be activated with just one click. Examples include abandoned cart follow-ups, check-in/out messages, and post-stay review requests."
The technology executive adds:
"These flows are pre-filled, and Asksuite clients only need to choose which one to use. After installation, the product is ready to go, making it super user-friendly."
AskFlow is now available on the market. To get all the details on how the product works, book a demo with a specialists today.
