Charlestowne Hotels Selects Event Temple as their Sales & Catering System for Six Properties
Event Temple is proud to announce their partnership with Charlestowne Hotels. Charlestowne Hotels, an independent management company with 40 years of experience and a portfolio of 50 hotels, has selected Event Temple as their sales and catering system for six of their properties - three of those being new developments and three being transition properties within their Origin portfolio.
"We are proud to be partnering with Charlestowne Hotels," said Bob Graham, CEO of Event Temple, "Not only do our core values align with a strong focus on teamwork and maintaining long term customer relationships, we're also both passionate about bringing the hospitality industry into the 21st century through innovation and collaboration. When thinking about the world post-COVID, I feel strongly that the future of hotels will be one of increased predictability. The successful hotels will know exactly what drives their occupancy and will have control over the levers that drive their occupancy in a consistent and predictable manner. My goal is to help empower Charlestowne with that predictability so that their hotels are successful long into the future."
The property management group, who is known for their client-focused management style, researched and vetted multiple systems before deciding on Event Temple. The partnership between Event Temple and Charlestowne Hotels further solidified when Charlestowne Hotels decided to move three of their recently acquired Origins Hotels from a legacy system to Event Temple's platform.
"When shopping the market for a sales and catering system, we wanted an affordable solution for our independent hotels with limited meeting space and less than 200 keys," said Jonathan Capps, Vice President of Revenue at Charlestowne. "Our goal was to find a strong system that had growth potential and would work with us on both the hotel level and enterprise level. Event Temple was the only one to check that box."
Capps continued, "They further impressed us with their ability to seamlessly onboard and install the program in both a new build environment and a transitional environment in which existing properties were being moved off their legacy systems."
Graham attributes the growing relationship to the company's customer-focused approach and full transparency on deliverables.
"Traditionally, hotels have been risk averse when it comes to switching to new technology and I don't blame them. I've had clients tell me technology horror stories that have included broken promises, prolonged technology outages, and 6-month long waitlists for data imports and onboarding," Graham continued, "At Event Temple, our mission is to make that transition as smooth and short as possible. Our team has done an amazing job at providing hospitality groups with the tools necessary to leverage our software to improve their sales process and overall bottom line. We were able to demonstrate to Charlestowne our commitment to their success which has resulted in a blossoming partnership."
ABOUT CHARLESTOWNE HOTELS
Charlestowne Hotels is a leading full-service hospitality management company known for a dynamic management style that is client-focused rather than process driven. With 40 years of independent hotel management experience, the growing company develops and leads award winning properties across the country. The management company's diversified portfolio covers numerous industry segments, specializing in the collegiate, secondary, adaptive reuse, seasonal and condo markets. The results speak for themselves: Charlestowne Hotels' properties regularly receive top industry accolades and achieve above average RevPAR growth for their markets.