HotelTime Solutions and GuestRevu Launch New Partnership

HotelTime Solutions has teamed up with GuestRevu to bring hotels a direct link between guest feedback surveys and property management. By capturing and sharing guest ratings in real time, hoteliers can address issues faster, strengthen loyalty, and raise their online standing on booking platforms.

“We’ve always believed in making life easier for hoteliers,” says Jan Hejny, CEO of HotelTime Solutions. "By bringing guest feedback directly into our platform, we empower hoteliers to learn from their guests and take swift action to enhance their offerings.”

GuestRevu’s tailor-made survey tools collect guest opinions as soon as they leave the hotel, while HotelTime PMS pushes those insights straight to the hotel team. That kind of immediate visibility fuels service improvements, boosts staff training, and helps create better guest journeys.

"Partnerships with industry-leading tools like HotelTime are essential for helping hoteliers maximise the value they get from guest feedback, ensuring they have guest data when and where they need it to make better-informed operational decisions and craft excellent guest experiences. The HotelTime team have been a pleasure to work with and we can't wait to keep collaborating to make our clients' lives easier." adds Chris Alexandre, CEO of GuestRevu.

The timing of this launch lined up nicely with two shared events in South Africa—The GREAT Awards and Tech-Tonic. During The GREAT Awards in Cape Town, David Byrne, CGO of HotelTime Solutions took part in an inspiring panel, and Jan Hejny joined GuestRevu to honor top-rated hotels. A few days later, Tech-Tonic brought newly integrated partners back together in Johannesburg.