Goki wins Best Mobile Key & Keyless Entry Solution in the 2023 HotelTechAwards

Goki recognised for superior mobile key and keyless entry solution at premier industry awards


We're proud to announce that Goki has won the best Mobile Key & Keyless Entry Solution in the 2023 HotelTechAwards.

The HotelTechAwards are the premier awards in the industry, with winners are chosen based on customer reviews and ratings, partner recommendations, global reach, vendor integrations, customer support and company culture.

Goki scored 100 out of 100 points this year, making us the best in class for 2022. We also received a certificate of excellence, an average customer review score of 4.7 out of 5 and our Support team achieved Level 3 (from 4) of Hotel Tech Report's Global Customer Support Certification.

Goki has experienced impressive growth since releasing its first product amid the pandemic. During the past 12 months, Goki also released two new products and has seen a fivefold increase in the number of unlocks, allowing guests and hoteliers to access rooms a total of 10 million times. Goki serves innovative clients in more than 20 countries, with over 300,000 users.

To support this growth, during 2022, Goki grew its team in Europe and North America, adding a new Chief Commercial Officer as well as expanding its sales, customer success, and support functions.

Hotel Tech Report CEO, Jordan Hollander, said: "Goki's hotelier clients rave about being able to save time and money that would have been spent repairing locks and replacing keys. Hotel managers can freeze keys in real-time to ensure checkout compliance and payment and they love the look of Goki's hardware.It's no secret why 94% of Goki's clients highly recommend the solution to their peers on HotelTechReport.com."

Jack Bowcott, Goki CEO and Founder, said:"Our team's dedication to offering a superior, updated hospitality experience has been the driving force behind our achievements. Being recognised at the HotelTechAwards demonstrates that our efforts are resonating with hotel professionals all over the world, and we are committed to continuing this work in the future."

Our innovative approach of combining software and hardware has earned us the title of Best Mobile Key & Keyless Access Solution due to its ability to help hoteliers around the globe deliver a smooth, modern guest experience. The recognition we have received is a result of not only the tireless efforts of our team at Goki, but also the open-mindedness of our customers. We look forward to another year of innovation and extend our gratitude to everyone in the hotel industry who voted for us.


Goki makes stays better by automating check-in, access & guest communication. We combine devices & software to eliminate repetitive tasks and drive greater operational efficiencies for Hotels, Hostels & Airbnbs. Guests are automatically issued with a unique SmartKey & DoorCode and can access services during their stay - like mobile check-in, sentiment tracking, messaging, extensions, messaging & payments.