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Goki
4.7 (150 REVIEWS)
Sílvia, Jason, Christoph + 8 more experts recommend Goki
Read RecommendationsRanked 1 (out of 40) in Hotel Keyless Entry Systems
Hoteliers voted Goki as the #1 Hotel Keyless Entry Systems provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldStreamline Operations, Secure Access. Transforming Hotels, Hostels & Airbnbs.
95% recommended by 105 hotels
Capsule Hotel, Bluewater Motel, The Blue Hotel Bondi & 102 others
Capabilities
Contactless check-in
Eliminate plastic keys
Put your property on autopilot
Run your property from anywhere
Features
Door Hardware
Access Management
Guest App
Compatibility
Recommended by
Achievements
This vendor's trending score is rising, Goki is the #1 most trending product in the Hotel Keyless Entry Systems category (out of 40) and the #54 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGoki has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Goki as the #1 Hotel Keyless Entry Systems provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Goki Case Studies
The Statesman Hotel: Streamlining Operations and Elevating Guest Experience with Goki's Smart Access Solutions
Ararat (Australia)
Corporate Keys Elevates Guest Experience with Goki's Contactless Check-Ins
Melbourne (Australia)
How MUSA Lago Di Como Transformed Its Guest Journey with Goki
Sala Comacina (Italy)
How Stayland's Uses Goki's SmartKeys and DoorCodes to Create a Seamless Digital Experience for it's Smart Hostels
San Sebastian - Donostia (Spain)
How the BLUE Hotel has improved its guest journey through digitalisation
Bondi Beach (Australia)
References
"I cannot think back on how my life used to be before Goki."
"The engagement level is through the roof in comparison to our previous initiatives."
"The solution works really well - does what it says and delivers... We are delighted to have signed up with Goki"
Featured Customers
Popularity by Segment
Size
5 | X-Small (1-9 room)
44 | Small (10-24 room)
57 | Medium (25-74 room)
22 | Large (75-199 room)
22 | X-Large (200+ room)
Country
83 | Australia
13 | United States of America
11 | Italy
11 | Spain
8 | United Kingdom
8 | New Zealand
3 | Greece
2 | Belgium
2 | Switzerland
2 | Canada
2 | Netherlands
1 | Philippines
1 | Cyprus
1 | Germany
1 | Peru
Type
103 | Hostels
84 | Limited Service & Budget Hotels
56 | Bed & Breakfast & Inns
37 | City Center Hotels
34 | Boutiques
34 | Resorts
26 | Luxury Hotels
20 | Airport/Conference Hotels
14 | Motels
13 | Branded Hotels
13 | Extended Stay & Serviced Apartments
1 | Casinos
1 | RV Parks & Campgrounds
1 | Vacation Rentals & Villas
Region
91 | Oceania
41 | Europe
15 | North America
1 | Asia Pacific
1 | South America
Category
150 | Hotel Keyless Entry Systems
Hotelier Rating
Hoteliers like Goki for its ability to automate and streamline operations, offering keyless entry and integration with PMS to reduce front desk staffing, thus decreasing costs. Guests enjoy the convenience and security of using smartphones for access, enhancing the customer experience. However, users note occasional tech glitches and wish for longer-lasting battery solutions. The platform also supports guest communication and event promotion, potentially increasing revenue.
AI-generated from the text of customer reviews
Looking for specific info?
Lock Technology that has saved our hotels money
Owner from 10 to 24 room Branded Hotel in Athens (Greece)
Hostel keys and communication done right!
General Manager from 100 to 199 room Branded Hotel in Noosa (Australia)
Remote / Contactless Is the best!
Complex General Manager from 50-74 room Motel in Chimbote (Peru)
Smart hostel enablement through digital
CEO from 25-49 room Bed & Breakfast & Inn in San Sebastian - Donostia (Spain)
Great Contacless Tech
from 10 to 24 room Bed & Breakfast & Inn in Taupo (New Zealand)
Mobile Key and Keyless Entry makes for a contactless, seamless check-in/check-out for any type of hosting situation.
Manager from 100 to 199 room Bed & Breakfast & Inn in Lake Hume Village (Australia)
Very easy to use
Bar Manager from 100 to 199 room Branded Hotel in Noosa (Australia)
It is great and simple product (the key locks), great app and backoffice. Great customer support.
General Manager from 200 to 499 room Hostel in Barcelona (Spain)
Reliable contactless locks. Reviews have been fantastic!
General Manager from 10 to 24 room Boutique in Maitland (Australia)
Fantastic, fast and reliable
Co Founder from 10 to 24 room Bed & Breakfast & Inn in Bad Saarow (Germany)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Goki does an excellent job of improving the guest experience with its smart access technology. The keyless entry system makes check-ins faster and more convenient for guests while also reducing the workload on hotel staff.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Goki stands out as more than just a keyless entry solution, it is a comprehensive platform designed to enhance both the guest experience and hotel operations. Furthermore, their product supports hotels in reducing environmental impact, such as by replacing plastic key cards.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is key to integrate Goki with your other systems, such as a CRM, and coordinate it with an online check-in solution to maximize its potential, ensuring a seamless, efficient, and fully connected guest journey.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Goki
1 year ago
The Statesman Hotel: Streamlining Operations and Elevating Guest Experience with Goki's Smart Access Solutions
Goki
1 year ago
Corporate Keys Elevates Guest Experience with Goki's Contactless Check-Ins
Goki
1 year ago
How MUSA Lago Di Como Transformed Its Guest Journey with Goki
Goki
1 year ago
Goki Now Available on Oracle Cloud Marketplace
Goki
1 year ago
Goki Celebrates Remarkable Milestone: 20 Million Unlocks on Its Platform
Goki
1 year ago
Goki wins Best Mobile Key & Keyless Entry Solution in the 2023 HotelTechAwards
Goki
2 years ago
How Stayland's Uses Goki's SmartKeys and DoorCodes to Create a Seamless Digital Experience for it's Smart Hostels
Goki
2 years ago
How the BLUE Hotel has improved its guest journey through digitalisation
Goki
2 years ago
Announcing the Launch of the SmartLock Pro: The World's Most Advanced Hotel Lock
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Goki has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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