Goki

4.7 (99 REVIEWS)

HTR Score icon
HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Brian, Christoph, Damien + 6 more experts recommend Goki

Read Recommendations
Product Banner

Goki

4.7 (99 REVIEWS)

Ranked 1 (out of 38) in Mobile Key & Keyless Entry

2023 Winner Hotel Software

Hoteliers voted Goki as the #1 Mobile Key & Keyless Entry provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Streamline Operations, Secure Access. Transforming Hotels, Hostels & Airbnbs.

User avatar image User avatar image User avatar image

Ratings Summary

4.7
Excellent
99 reviews
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Goki is the #1 most trending product in the Mobile Key & Keyless Entry category (out of 38) and the #7 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Goki has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Goki as the #1 Mobile Key & Keyless Entry provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Goki
Founded in 2016 | Headquarters in Potts Point (Australia) | 9 employees
Goki redefines access control with an integrated hardware and software solution designed for operational efficiency. Our SmartLock Pro and robust API capabilities empower property managers to streamline access management and reduce overheads.

Capabilities

Contactless check-in

Eliminate plastic keys

Put your property on autopilot

Run your property from anywhere

Check-out

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

2/2 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Goki Average Goki

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

2

Success Stories

3

References

6

Featured Customers

Popularity by Segment

Size

45 | Medium (25-74 room)

23 | Small (10-24 room)

12 | Large (75-199 room)

10 | X-Small (1-9 room)

7 | X-Large (200+ room)

Type

75 | Hostels

8 | Extended Stay & Serviced Apartments

7 | Resorts

6 | City Center Hotels

6 | Luxury Hotels

5 | Bed & Breakfast & Inns

5 | Boutiques

4 | Limited Service & Budget Hotels

2 | Branded Hotels

2 | Airport/Conference Hotels

2 | Motels

1 | RV Parks & Campgrounds

Region

62 | Oceania

30 | Europe

6 | North America

1 | Asia Pacific

Category

99 | Mobile Key & Keyless Entry

More Products by Goki

https://ucarecdn.com/18704a71-d6a7-413f-bc8d-641a913272aa/
https://ucarecdn.com/17eb054b-dedb-4adb-ab64-426df9d6aeaa/
https://ucarecdn.com/c08cf958-b47e-4f76-afdd-932279333867/-/crop/482x301/0,0/-/preview/
https://ucarecdn.com/3bbab052-339b-46cb-b680-33d57c29ec0c/-/crop/546x341/0,0/-/preview/

99

Reviews

9

Expert Recommendations

Hotelier Rating

Excellent
84
Very Good
10
Average
2
Poor
0
Terrible
3

By Product

  • Mobile Key & Keyless Entry
    Mobile Key & Keyless Entry

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
10

No misplaced keys

General Manager from 50-74 room Limited Service & Budget Hotel in Curtin (Australia)

Verified
4 days ago
Easy to access room with either the PIN or a cellphone, meaning no need to remember to take the key each time you leave the room. i usually like to have only my phone with me and this suits me perfectly
10

Best Solut

Director from 10 to 24 room Extended Stay & Serviced Apartment in North Bondi (Australia)

Verified
4 days ago
Goki has solved several issues. It’s seamless and reliable. We upgraded from KAS’s keycard-based system and couldn’t be happier. I'm happy to recommend to anyone.
10

Goki smart locks improve guest experience and save money.

CEO from 200 to 499 room Extended Stay & Serviced Apartment in Port Melbourne (Australia)

Verified
5 days ago
Goki's Smart disc enabled us to retrofit our old system in-house for mimimal cost, enabling self-check-ins, remote access (for trades etc), and 24 hour check-ins at unstaffed properties in remote locations. Our guest reviews consistently mention the Goki locks as a great feature, even though we do not specifically ask about them.
0

Completely unreliable and terrible tech support

Hostel Manager from 25-49 room Hostel in San Francisco (United States of America)

Verified
1 months ago
The ability to remove guest access to rooms when they don't check out on time, don't answer emails or phone calls etc. is very convenient.
9

Amazing Piece of Kit for Reception

Hostel Manager from 10 to 24 room Hostel in Cairns City (Australia)

Verified
1 months ago
I love how easy having GOKI makes it for us to communicate instantly with our guests. It's great for security - it's super helpful when guests have not checked out or extended to ensure that they aren't able to access the property anymore. I love that we can easily add and edit events to bring our guests together and help the social aspect...
10

Amazing Tool

accommodation manager from 25-49 room Hostel in Cairns City (Australia)

Verified
1 months ago
Super easy to use for guests and reception, no more need for keys, easy communication with guests, especially shoutouts are great.
10

Game changer!

Regional Manager from 25-49 room Hostel in Cairns City (Australia)

Verified
1 months ago
Enhanced security at our properties plus the added bonus of a robust guest communication system. No more lost keys, and higher engagement with our guests, what's not to like?
10

Safe and great customer experience

Manager/Supervisor from 10 to 24 room Hostel in Cairns City (Australia)

Verified
1 months ago
-Makes the property safer for our guests-Check-in and check-out process easier -Like the shoutout option to communicate with our guests.
10

Truely Accommodation Centric Solution

Managing Director - Development from 10 to 24 room Limited Service & Budget Hotel in Waratah West (Australia)

Verified
1 months ago
We have just implemented goki keyless entry locks in one of our smaller ten room properties. It is very evident that the system is developed for accommodation venues, rather than our needs just being an after thought. We have seamless integration with our property management system. It couldn't be easier. We are now working on implementing...
10

Great way of giving guests freedom while securing certainty of access

MD from 25-49 room Hostel in Donostia-San Sebastian (Spain)

Verified
9 months ago
- The Freedom it gives to the guest and management - Agilityof process and moving around the hostel - Technology feeling for the guests
Marta from Goki replied
Thank you so much for your feedback, we really appreciate it! We'll do our best to continue releasing updates and new features to make your user and guest experience even better. Thanks again, Goki
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 10

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Cloudbeds
Cloudbeds

91% recommended by 1104 hotels

Channel Managers
+3 more
Oracle Hospitality
Oracle Hospitality

89% recommended by 425 hotels

Property Management Systems
RMS
RMS

86% recommended by 325 hotels

Hotel Management Software
Mews
Mews

90% recommended by 318 hotels

Property Management Systems
WebRezPro
WebRezPro

94% recommended by 193 hotels

Property Management Systems
Guestline
Guestline

90% recommended by 123 hotels

Property Management Systems
Preno
Preno

95% recommended by 72 hotels

Property Management Systems
Bookboost AB
Bookboost AB

98% recommended by 43 hotels

Guest Messaging Software
+2 more
eZee Technosys (Yanolja)
eZee Technosys (Yanolja)

94% recommended by 318 hotels

Hotel Management Software
Clock Software

This integration hasn’t been verified by Clock Software yet.

Clock Software

95% recommended by 208 hotels

Property Management Systems

Support

Verified Support

Goki has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .