Door Hardware

4/5 features

Door Hardware and Locks
Door Lock Upgrade Kit

Offers a kit to upgrade existing door locks so hotels don't have to replace all existing hardware in order to go live.÷

Access Management

4/5 features

Access Management (Cloud Based)
Access Management Solution (Server Based)
Guest Management Dashboard
Google Wallet Integration

Store keys in Google Wallet to allow guests and staff to open any door which they have access to with a tap of their smartphone instead of having to open the Web App providing increased security and convenience.

Guest App

4/5 features

Mobile App
Whitelabel Capability
Remote Checkin
Keyless Entry

Mobile Check-In / check-in from anywhere / save time, eliminate the line. Mobile keyless entry / secure room access via smartphone / most secure form of room entry, receive mobile key prior to arrival, straight-to-room, eliminates plastic keycard waste and cost
Apple Watch App

Ability for guests to unlock their guest room using their Apple Watch

Compatibility

4/5 features

Door Lock Upgrade Kit

Offers a kit to upgrade existing door locks so hotels don't have to replace all existing hardware in order to go live.÷
Apple Watch App

Ability for guests to unlock their guest room using their Apple Watch
Developer SDK

Software development kit (SDK) that enables hotels to leverage the product capabilities and build them into their own app.
Google Wallet Integration

Store keys in Google Wallet to allow guests and staff to open any door which they have access to with a tap of their smartphone instead of having to open the Web App providing increased security and convenience.

Other

2/2 features

Notifications
Multi-Property Management

Manage access across multiple properties in your portfolio from a centralized dashboard.

No misplaced keys

General Manager from 50-74 room Limited Service & Budget Hotel in Curtin (Australia)

Verified

4 days ago

Easy to access room with either the PIN or a cellphone, meaning no need to remember to take the key each time you leave the room. i usually like to have only my phone with me and this suits me perfectly

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Best Solut

Director from 10 to 24 room Extended Stay & Serviced Apartment in North Bondi (Australia)

Goki has solved several issues. It’s seamless and reliable. We upgraded from KAS’s keycard-based system and couldn’t be happier. I'm happy to recommend to anyone.

Goki smart locks improve guest experience and save money.

CEO from 200 to 499 room Extended Stay & Serviced Apartment in Port Melbourne (Australia)

5 days ago

Goki's Smart disc enabled us to retrofit our old system in-house for mimimal cost, enabling self-check-ins, remote access (for trades etc), and 24 hour check-ins at unstaffed properties in remote locations. Our guest reviews consistently mention the Goki locks as a great feature, even though we do not specifically ask about them.

Completely unreliable and terrible tech support

Hostel Manager from 25-49 room Hostel in San Francisco (United States of America)

1 months ago

The ability to remove guest access to rooms when they don't check out on time, don't answer emails or phone calls etc. is very convenient.

Products Reviewed

Mobile Key & Keyless Entry

What do you like most?

What do you dislike or think could be improved?

Our business invested a lot of money to outfit all 40 of our rooms with these and it is a huge regret. Hardware: It's not a well made or well thought out product. I would say maybe a fifth of the locks didn't work right out of the box. Another fifth stopped working completely within 6 months and another fifth have had parts stop working within 6 months. There are lots of small removable parts that are easily damaged or broken and because you are taken them off and on they wear down every quickly. The locks we bought a year ago are already obsolete and they will not be providing anymore replacement parts Software: Extremely inconsistent, If you are thinking of investing in these so you can run your business remotely or to give your guests remote access after hours, think again. 1 out of 5 check ins go awry. We are so lucky to have a 24 hour staff as we are constantly helping guests with GOKI errors. Tech support: Terrible. We had to fight so hard to get replacements on locks and goki airs that either never worked or immediately stopped working. unless you catch a screenshot of the issue happening in the moment they will REFUSE to help you. Even if you describe exactly what happened they will make you wait for help until you can replicate the issue and get a screenshot.

Amazing Piece of Kit for Reception

Hostel Manager from 10 to 24 room Hostel in Cairns City (Australia)

I love how easy having GOKI makes it for us to communicate instantly with our guests. It's great for security - it's super helpful when guests have not checked out or extended to ensure that they aren't able to access the property anymore. I love that we can easily add and edit events to bring our guests together and help the social aspect...

Amazing Tool

accommodation manager from 25-49 room Hostel in Cairns City (Australia)

Super easy to use for guests and reception, no more need for keys, easy communication with guests, especially shoutouts are great.

Game changer!

Regional Manager from 25-49 room Hostel in Cairns City (Australia)

Enhanced security at our properties plus the added bonus of a robust guest communication system. No more lost keys, and higher engagement with our guests, what's not to like?

Safe and great customer experience

Manager/Supervisor from 10 to 24 room Hostel in Cairns City (Australia)

-Makes the property safer for our guests-Check-in and check-out process easier -Like the shoutout option to communicate with our guests.

Truely Accommodation Centric Solution

Managing Director - Development from 10 to 24 room Limited Service & Budget Hotel in Waratah West (Australia)

We have just implemented goki keyless entry locks in one of our smaller ten room properties. It is very evident that the system is developed for accommodation venues, rather than our needs just being an after thought. We have seamless integration with our property management system. It couldn't be easier. We are now working on implementing...

Great way of giving guests freedom while securing certainty of access

MD from 25-49 room Hostel in Donostia-San Sebastian (Spain)

9 months ago

- The Freedom it gives to the guest and management - Agilityof process and moving around the hostel - Technology feeling for the guests

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This integration hasn’t been verified by Clock Software yet. Clock Software 95% recommended by 208 hotels	Property Management Systems

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Door Hardware and Locks

Door Lock Upgrade Kit

Access Management (Cloud Based)

Access Management Solution (Server Based)

Guest Management Dashboard

Google Wallet Integration

Mobile App

Whitelabel Capability

Remote Checkin

Keyless Entry

Apple Watch App

Door Lock Upgrade Kit

Apple Watch App

Developer SDK

Google Wallet Integration

Notifications

Multi-Property Management

Support

Verified Support

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