Goki
4.7 (124 REVIEWS)
Liz, Brian, Christoph + 7 more experts recommend Goki
Read RecommendationsGoki
Ranked 1 (out of 39) in Mobile Key & Keyless Entry
Hoteliers voted Goki as the #1 Mobile Key & Keyless Entry provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldStreamline Operations, Secure Access. Transforming Hotels, Hostels & Airbnbs.
94% recommended by 94 hotels
Capsule Hotel, Bluewater Motel, The Blue Hotel Bondi & 91 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Goki is the #1 most trending product in the Mobile Key & Keyless Entry category (out of 39) and the #29 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGoki has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Goki as the #1 Mobile Key & Keyless Entry provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Contactless check-in
Eliminate plastic keys
Put your property on autopilot
Run your property from anywhere
Features
Door Hardware
Access Management
Guest App
Compatibility
Other
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Success Stories
The Statesman Hotel: Streamlining Operations and Elevating Guest Experience with Goki's Smart Access Solutions
Curtin (Australia)
Corporate Keys Elevates Guest Experience with Goki's Contactless Check-Ins
Port Melbourne (Australia)
How MUSA Lago Di Como Transformed Its Guest Journey with Goki
Sala Comacina (Italy)
How Stayland's Uses Goki's SmartKeys and DoorCodes to Create a Seamless Digital Experience for it's Smart Hostels
Donostia (Spain)
How the BLUE Hotel has improved its guest journey through digitalisation
Bondi Beach (Australia)
References
"I cannot think back on how my life used to be before Goki."
"The engagement level is through the roof in comparison to our previous initiatives."
"The solution works really well - does what it says and delivers... We are delighted to have signed up with Goki"
Featured Customers
Popularity by Segment
Size
10 | X-Small (1-9 room)
32 | Small (10-24 room)
59 | Medium (25-74 room)
9 | Large (75-199 room)
12 | X-Large (200+ room)
Country
71 | Australia
10 | Spain
9 | Italy
8 | United States of America
7 | United Kingdom
5 | New Zealand
3 | Greece
3 | Netherlands
2 | Belgium
2 | Switzerland
2 | Canada
1 | Philippines
1 | Cyprus
Type
84 | Hostels
12 | Motels
11 | Luxury Hotels
9 | Bed & Breakfast & Inns
9 | Boutiques
8 | Extended Stay & Serviced Apartments
8 | Limited Service & Budget Hotels
8 | Resorts
6 | City Center Hotels
2 | Branded Hotels
2 | Airport/Conference Hotels
1 | RV Parks & Campgrounds
Region
76 | Oceania
37 | Europe
10 | North America
1 | Asia Pacific
Category
124 | Mobile Key & Keyless Entry
Hotelier Rating
Simple and good product, Great customer support.
General Manager from 10 to 24 room Bed & Breakfast & Inn in Barcelona (Spain)
Great product
Owner from 10 to 24 room Motel in Modbury North (Australia)
Great end to end guest and operator experience - smart, contactless and reliable
Owner from 200 to 499 room in Barcelona (Spain)
Customer Support Excellence
General Manager from 10 to 24 room Hostel in Wailuku (United States of America)
Goki! Self check in and auto-pilot is a winner!
General Manager from 10 to 24 room Bed & Breakfast & Inn in Bothwell (Australia)
Great product for Self-checkins using keyless entry.
Owner from 10 to 24 room Bed & Breakfast & Inn in Mount Maunganui (New Zealand)
Excellent system, user friendly great su
Hotel manager from 10 to 24 room Hostel in Woolloomooloo (Australia)
Your life will be easier after should Goki
Manager from 10 to 24 room Hostel in Woolloomooloo (Australia)
Goki Pro Lock integration- High St Motel
Owner from 10 to 24 room Motel in Echuca (Australia)
Goki saves us a lot of time and money every month!
Manager Heart Hotel from 10 to 24 room Boutique in Limassol (Cyprus)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Goki excels in providing a comprehensive and user-centric room access solution for hotels. In the hospitality industry, where guest experience is paramount, Goki's user-friendly solution enhances every guest's stay from the moment they arrive. Goki stands out as the ultimate mobile key provider, with a solution so easy to use that the majority of guests bypass reception and head straight to their rooms, making it an effective and seamless choice.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Goki sets themselves apart from the competition in a number of ways. With sleek, industrial design and a clean appearance, they blend seamlessly into the existing design of any property. With a multitude of room access options, including NFC, Bluetooth, and PIN codes, Goki provides a versatile and accommodating access experience for all guests. With an optional app experience, Goki caters to guests who can’t or won’t download an app with an exceptional browser experience. All in all, Goki saves time for travellers and hoteliers alike, – a clear winner in the essential tech stack for any market-leading property.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
My advice to any hotelier to constantly consider ways to innovate and enhance your guest experience and operational efficiencies – and to not underestimate the impact a flawless entry system can have on the all-round performance of your property. Goki is an excellent choice for both upgrading existing locking systems or seamlessly integrating into new builds. Their cost-effective pricing models, along with industry-leading rates of conversion from front desk check-ins, make Goki a valuable investment for any property type or unique requirements. My advice? Get Goki!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Goki
1 month ago
The Statesman Hotel: Streamlining Operations and Elevating Guest Experience with Goki's Smart Access Solutions
Goki
2 months ago
Corporate Keys Elevates Guest Experience with Goki's Contactless Check-Ins
Goki
2 months ago
How MUSA Lago Di Como Transformed Its Guest Journey with Goki
Goki
3 months ago
Goki Now Available on Oracle Cloud Marketplace
Goki
5 months ago
Goki Celebrates Remarkable Milestone: 20 Million Unlocks on Its Platform
Goki
11 months ago
Goki wins Best Mobile Key & Keyless Entry Solution in the 2023 HotelTechAwards
Goki
1 year ago
How Stayland's Uses Goki's SmartKeys and DoorCodes to Create a Seamless Digital Experience for it's Smart Hostels
Goki
1 year ago
How the BLUE Hotel has improved its guest journey through digitalisation
Goki
1 year ago
Announcing the Launch of the SmartLock Pro: The World's Most Advanced Hotel Lock
Integrations
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Goki has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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