Grupo Brisas Selects Shiji To Modernize Operations And Elevate The Guest Experience

Transforming Mexican hospitality and improving process efficiency at the iconic hotel brand with Shiji Enterprise Platform PMS and Infrasys Cloud POS.

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Shiji, the global leader in hospitality technology, is thrilled to announce that Grupo Brisas has chosen Shiji Infrasys Cloud POS and Shiji Enterprise Platform (PMS) to transform and elevate guest experiences across their prestigious properties in Mexico. Known for its authentic Mexican spirit and luxurious services, Grupo Brisas manages three different brands from coast to coast in Mexico, including the iconic NIZUC Resort & Spa, Las Brisas Resorts, and Galería Plaza Urban Hotels.

Shiji’s Infrasys Cloud POS and Shiji Enterprise Platform (PMS) were selected for their exceptional functionality and ability to seamlessly integrate their entire technology stack. Infrasys Cloud POS was successfully launched at Galería Plaza Monterrey in 2023, optimizing their extensive food & beverage operations. Galería Plaza Leon was the first property to utilize both Infrasys Cloud POS and Shiji Enterprise Platform (PMS) when the hotel opened in July.

"Our decision to choose Shiji was based on its superior functionality and seamless integrations. The intuitive interface, ease of use, and new functionalities provided have already started to show positive results in our operations,” said Gustavo Bolio Gómez, Corporate Director of Human Resources, Legal & IT at Grupo Brisas. “We have seen significant improvements in efficiency and guest satisfaction since implementation. The support from the Shiji team during the installation process has been exceptional, adapting to our critical needs effortlessly. We are excited to continue to grow this partnership.”

Shiji’s commitment to innovation and customer-centric solutions was pivotal in securing the partnership with Grupo Brisas, positioning them at the forefront of technological advancement in the hospitality sector. This is highlighted by the deployment of Shiji’s comprehensive suite of tools, including ReviewPro Online Reputation Management and Shiji Analytics.

During an extensive evaluation process, Shiji’s solutions stood out for their user-friendly interface, enhanced reporting capabilities, and industry-leading support. The pilot installation of the Shiji Enterprise Platform at Galería Plaza Leon underscores Grupo Brisas’ commitment to technological advancement. Featuring 176 modern rooms and 6 versatile meeting spaces, including an open terrace, this property will deliver top-tier services, supported by Shiji’s solutions.

“Grupo Brisas is an innovative leader in the hospitality industry, constantly seeking ways to enhance guest experiences,” said Ryan King, Senior Vice President of the Americas at Shiji Group. “By adopting our state-of-the-art technology solutions, they are setting a new standard for hospitality excellence in the region. We are proud to support them and look forward to a successful partnership that will drive operational efficiency and elevate guest satisfaction.”

About Shiji Group

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets.